MARK L.

BOYD
24667 Jones Road ~ Mechanicsville, Maryland 20659
Home: (301) 997-0159 Cell: (240) 925-8055 mb67b260@westpost.net

QUALIFICATIONS SUMMARY
Dynamic, self-starting Retail Manager with a solid background in managing operat
ions for large retail establishments, exceeding performance metrics. Demonstrate
d capabilities for performing a wide variety of tasks well in fast-paced environ
ments. Dependable, strategic manager with skills in driving accountability and l
eading over 260 retail staff in reducing costs while driving financial results.
Excellent communication and public speaking skills with the ability to connect w
ith all levels of personnel. Recognized for building trust with customers, vendo
rs, and manufacturer reps. Proficient in Microsoft Word, Excel, and PowerPoint.
Willing to travel. Additional skills in:
* Project Management * Sales Projections * Training & Development
* Risk/Shrink Management * Hiring & Team Building * Customer Service
* Budget/Profit & Loss Analysis * On-Call Response * Merchandising
PROFESSIONAL EXPERIENCE
WAL-MART, Multiple Locations 2003-2010
Store Manager, Waldorf, Maryland (2009-2010)
* Managed a store with over 260 employees and profits over $4.2 million as part
of a $60 million sales division, driving a 3% sales increase and achieving 105%
of profit budget goals through effective merchandising and proper application of
corporate initiatives.
* Coordinated and prepared for successful onsite inspections by executives and r
egional management.
* Directed and coordinated all operations and training.
* Performed on-call work and assisted shift supervisors.
Co-Manager of a Super Center, California, Maryland (2006-2009)
* Managed a store with $120 million sales and profits over $12 million, acheivin
g112% of the budgeted profit goal.
* Facilitated a three-wall expansion while experiencing a $100,000 shrink reduct
ion.
* Rolled out accounting and front-end procedures, training over 30 store manager
s, co-managers, assistant managers, customer service managers, and accounting of
fice associates for 8 stores.
Assistant Manager, La Plata, California (2003-2006)
* Managed over 100 employees during shift for an $80 million store.
FOOD LION, Multiple 1996-1998
Store Manager, Leonard Town, Maryland (2000-2003)
* Managed 60 employees and the day-to-day operations of a retail food store.
Assistant Manager, California, Maryland (1998-2000)
* Supported the manager in operations of the store and performed inventory contr
ol, assisting in meeting profit goals.
Perishable Manager, Charlotte Hall, Maryland (1996-1998)
* Directed 12 employees in the produce, dairy and frozen food departments; manag
ed inventory.
EDUCATION
Drexel University Philadelphia, Pennsylvania
Business Management Studies, 1992-1994