LA'DONNA COOK-TYLER

6504 DENALI RIDGE DRIVE

PLAINFIELD, ILLINOIS 60544
(815) 254-6204
lc672dd6@westpost.net
Career Objective
Seeking a position that will take advantage of my ability to work in a fast-pace
d environment, my willingness to learn, my attention to detail, my technical tra
ining, and my effective communication skills, both with customers and business p
artners. It is important to me that my position affords the potential for growt
h with regard to my duties and responsibilities.
PRIOR Land America Lawyers Title
WORK Tinley Park, Illinois
EXPERIENCES Dates: January 2008 to November 2008
Escrow Specialist. Duties included data entry; correspondence with attorneys an
d lenders; record management; procurement of certifications; title clearance; sc
heduling of appointments; management of customer service call center.
Neumann Homes, Incorporated
Warrenville, Illinois
Dates: July 2007 to January 2008
Closing Agent. Duties included coordination between construction personnel, cus
tomers ,and their representatives; review of contractual agreements and other do
cuments; accounting; creation, coordination and monitoring of various overlappin
g schedules and appointments; maintenance of disclosure procedures.
Prime Financial
Chicago, Illinois
Dates: February 2005 to May 2006
Closing Manager. Duties included supervision of closing and post-closing agents
;
investment research; document review; monitoring of loan activities; preparation
of reports for management; provision of technical support and staff training; d
evelopment of productivity standards.
Countrywide Loans
Chicago, Illinois
Dates: March 2004 to February 2005
Loan Specialist II. Duties included quality assurance; legal and company compli
ance verification; acquisition, review and transmission of documents;
preparation and coordination of closing documents; correspondence with borrowers
and lenders.
Guaranteed Rate
Chicago, Illinois
Dates: February 2003 to October 2003
Closing Supervisor. Duties included supervising a large team of closers, fundin
g
coordinators, and support staff; daily delegation of duties to team members; res
earch; document review; provided guidance and training to subordinates; offered
back-up support for the entire closing department; developing productivity stand
ards for employees.
The Northern Trust Company
Chicago, Illinois
Dates: May 1998 to February 2003
Started as Loan File Manager; promoted to Business Process Analyst, then
Mortgage Team Leader. As Loan File Manager, reviewed purchase, mortgage, and ho
me equity requests; worked with partners, borrowers and outside vendors to facil
itate the process and to ensure compliance with internal and external requiremen
ts; calculated figures and prepared all necessary documentation. As Business Pr
ocess Analyst, reviewed existing procedures and recommended measures to automate
and improve loan processes; resolved technical issues; cleared office project r
equests; wrote proposals for system changes and enhancements; coordinated implem
entation of new system procedures and training; provided computer support. As M
ortgage Team Leader, was responsible for assigning tasks to and setting goals fo
r the staff; providing input into performance reviews and staffing decisions; pr
eparing and reviewing documents; conducting audits; providing training and techn
ical support to staff; and deciding whether to extend or deny credit.
Mid Town Bank
Chicago, Illinois
Dates: March 1997 to May 1998
Closer/Funder. Executed all tasks associated with real estate closings (documen
t
preparation and review, delivery of funds and closing packages to title companie
s,
etc.); also performed bookkeeping duties, including balance of books, management
of payables, receivables, and department billings; data reporting; and file
upkeep.
Greater Illinois Title Company
Chicago, Illinois
Dates: 1995 to 1996
Residential Closing Officer. Cleared title and survey issues; prepared document
s;
balanced ledgers on each closing; established title indemnity.
Intercounty Title Company
Chicago, Illinois
Dates: 1988 to 1993
"RESPA" Coordinator. Accumulated figures and documents necessary for real
estate transactions; obtained title clearance; prepared and reviewed documents.
Computer Skills
Microsoft Word, WordPerfect, Excel, First Star, PS & QS, Interview, Interact, OT
X, Lotus Notes, LOAL, Statusmart, Edge, Clues, Contour, Loan Handler, Intrac 1.0
, Data Trac 8.0, National City-Warehouse, Doc Magic, Speedoc
References Available Upon Request