JOS ABRAMS GUZMN, ENG

ja5d8416@westpost.net
787.536.1919 - 787.415.9462
400 Calaf St., Suite 465, San Juan, PR 00918
Chief Information Officer / Information Technology Management
Senior manager with 14 years' experience in Information Technology
Management and Services. Proven track record of increasing operational
efficiencies, improving service levels, enhancing network and security
infrastructure, and designing solutions for data, voice and audio
services to support successful business projects and processes.
Possess strong functional and systems knowledge of banking and
telecommunications systems and software, budgeting, contracts
management, human resources, and legal and related government
regulatory compliance.
Areas of Technical Expertise: Routing - LAN/WAN - Information Security
- Networking - Network Management - System Architecture -
Infrastructure Design & Implementation - System Engineering - Process
Improvement - Best Practices
EXPERIENCE
FUTURE NETWORKS, INC., San Juan, PR 2006-present
Principal / Consultant
Chief operating officer for full-service computer network
advisory/management firm specializing in IT network services and
solutions to mid-sized and large businesses, IPS and government
entities. Analyze client needs, conduct security audit to determine
network performance problems, breaches of security and provide
solutions. Direct teams and handle design of routing and switching
architectures, construction, cabling, implementation, system
integration, management, maintenance, troubleshooting, and network
upgrading. Evaluate, recommend, purchase and/or lease systems and
technology to meet current and future needs.
* Created five-year strategic plan and led organizational goals
today operating beyond projections.
* Implemented best business practices for organization, emphasizing
leading-edge customer service strategies and a professional
business s model.
Notable Projects:
* Centennial de Puerto Rico
* Conducted security assessment to address security vulnerabilities
of an Open Source system environment within a complicated network
infrastructure. Analyzed security access and connectivity points,
determined need for centralized security system to protect cell
phone network platform. Installed and configured Firewall
enhancing security and access.
* Negotiated lease for corporate router and LAN switches
strengthening infrastructure and providing high-speed, redundant,
 load-balanced backbone Internet connectivity.

Government of Puerto Rico

* Authored RFP to solicit proposals for telecommunications services,
network equipment and cables. Served on Review Committee
evaluating and interviewing bidder proposals.

Future Homes
* Sr. Electrical Engineer / Electrical Contractor and
Telecommunications Consultant for different Automation Projects
designing and installing power systems and cabling for voice, data
and video systems across residential and commercial properties.
NEXTGEN COMMUNICATION GROUP, Gurabo, PR 2003-2006
CEO / Co-Founder

Spearheaded launch and development of information technology

consulting firm as an entrepreneurial venture. Mapped business
strategies and directed operations, new business development, and
customer partnership contracts, staffing, and project management
initiatives. Led technical assessments and consultations, developed
architecture for new and improved network, performance, and security
systems to meet both short- and long-term needs. Authored detailed
project/deployment plans and schedules, directed sales, service,
technical teams and subcontractors installing cabling and fiber
optics. Negotiated reseller agreements with technology partners and
purchasing of network and security hardware including Cisco, Juniper
Networks, Foundry Networks, Netscreens, Websense, and Solarwinds.
* Led vigorous sales and marketing campaign growing sales from zero
to $450,000 in first year of operation.
* Identified and secured lucrative contracts with government
entities, telecommunications/telecom industry leaders, financial
institutions, and insurance carriers expanding client portfolio
beyond initial market scope.
Nextgen Communication Group Continued...

Notable Projects:
* MMM (Medicare y Mucho Ms)
* Led voice and data network convergence and developed centralized
security architecture for one of Puerto Rico's leading healthcare
insurance carriers, where sensitive user data was spawned across
interconnected systems. Provided secure communication between
corporate, regional offices and remote users centralizing data,
network resources and internet services. Implemented management
and monitoring platforms for LAN/WAN performance, internet
resources administration, intrusion detection, VPN access
including an encrypted wireless network.
* Puerto Rico House of Representatives
 * Senior consultant tasked with managing one-year network
reengineering project to provide more reliable service, reduce
latency, and improve security. Analyzed LAN and WAN to determine
what were the major problems and improvements needed to be made to
network infrastructure and security. Successfully implemented the
backbone design as per prior assessment, a network management
platform for monitoring outages and system performance, and a
network security platform with the capacity of administering
Internet services and VPN capabilities for remote access. Project
scope encompassed installation, management, and configuration of
all Windows-based servers including digital encoders for Internet
web casting of legislative sessions. Completed project on schedule
and in accordance with requirements.

Liberty Cablevision
* Provided a Network Management platform to detect, diagnose, and
resolve network outages and performance issues on an ISP platform.
This solution provided the capacity to proactively monitor all ISP
resources and client activity in real-time increasing uptime to
99% and client satisfaction to 90%, while representing an 80%
savings over the closest competitive proposal.
NETWAVE EQUIPMENT CORP., San Juan, PR 1999- 2003
Network Systems Engineer
Provided IT sales, management, and consulting services on
state-of-the-art technology to multi-million dollar projects for the
technical integration of diverse business modules. Scope of
accountabilities included:
* Sales and Consulting
* Studied and evaluated prospect's system/operations and business;
assessed and diagnosed problems and delivered solutions
encompassing system upgrades, modifications, maintenance, and/or
new equipment.
* Project Management

* Designed, coordinated, and implemented work/action plans; managed

project logistics, budget and billing procedures.
* Salvaged $1.5 million Liberty Cable Vision project. Implemented
improved management techniques and contributed technical expertise
successfully completing project in a record two-month time span.
* Technical / System Integration
* Performed technical integration of Cisco and ACT routers, Foundry
Networks gigabyte switches, Marconi ATM network switches/routers,
CacheFlow internet accelerators, Websense internet content
filtering software, Netscreen and Checkpoint security appliances.
Provided technical support for corporate owned ISP (Nustream
Corp.).
OFFICE OF THE GOVERNOR OF PUERTO RICO, Central Communications Office,
San Juan, PR 1996-1999
MIS Director / Systems Engineer
Operation Systems Director
Systems Engineer and Applications Developer
Advanced rapidly through a series of increasingly responsible
positions at the highest level of state government providing
direction, leadership and guidance in the analysis, design,
implementation and upgrade of information technology infrastructure,
electronic, and video-conference systems for the Governor's office.
Defined standards, selected and oversaw hardware/software purchases,
and led installations following strict office requirements. Mapped
strategies, determined technical needs, and developed solutions via
hardware and software applications to meet both short-/long-term
needs. Planned and coordinated continuous staff development programs;
contracted and supervised outsourced services. Led and delegated
responsibilities to five-member technical/customer service team.

* Assisted 180 government agencies in the implementation of updated

IS technologies and proved vital managing teams during a $180
million capital/project standardizing information systems for
public agencies.
* Spearheaded implementation of 80 interactive multimedia kiosks
throughout Puerto Rico; and the Internet Gateway for public
agencies.
* Designed and developed HTML web pages based on Java Scripts, ASP,
and live video broadcasting over the internet for central
government and agencies, 1999.
Office of the Governor of Puerto Rico Continued...
* Provided hands-on support to the GIS systems and Oracle databases
of the Planning Board Offices.
* Instrumental in the implementation of an intranet project,
PRSTARNET, among public agencies.
* Led migration of Digital Pathworks to Windows NT domain coexisting
with digital UNIX & Open VMS OS.
* Directed deployment of a complete Microsoft solution for
approximately 400 users.

PUERTO RICO DEPARTMENT OF TRANSPORTATION, San Juan, PR 1996

Project Engineer
Managed $1.2 million reconstruction project for road PR 174.
Coordinated project logistics and specification changes, and monitored
the performance of subcontractors. Maintained strong field presence to
ensure performance efficiency and overall productivity.
EDUCATION
UNIVERSITY OF PUERTO RICO, Mayagez, PR 1996
BSEE Major: Power and Electronics
LICENSES AND CERTIFICATIONS
License Engineer in Training (EIT), 1996-Present
Certifications Microsoft Virtual Consultant Windows NT
Server-Workstation MS Systems Management Server
Unix Utilities and Commands Firewall one Checkpoint Foundry Networks
TECHNICAL KNOWLEDGE
* Operating Systems: DOS; Windows: Vista / XP / 2000 / 98 / NT 4.0 /
CE; Digital UNIX; Mac OS; Open VMS
* Languages: HTML 3.2; Active Server Pages MS ASP; Assembly
Language; FORTRAN 77; Visual Basic
* Software: MS Office 2007 / XP / 2000 / 98; MS Exchange Server; MS
Proxy & ISA Server; Systems Management Server, SQL Server;
Internet Information Server; Microsoft Media Server; Checkpoint 3
Firewall one; Picture Tel Live LAN
* Databases: MS Access; SQL Server; Oracle Systems
MEMBERSHIPS

* Puerto Rico College of Engineers and Land Surveyors

* Phi Delta Gamma
Jos Abrams Guzmn 3