Objective: Full-time job with a senior community or health care organization

where I could leverage my client services skills and experience with geriatric
patients.
Summary: Personable and dedicated professional with strong skills in
geriatric social services, retail sales, case management and patient advocacy.
Education:
B.A., Psychology, University of Oregon (1972)
M.Ed., Counseling, Oregon State University (1974)
Work Experience
Pet Therapist, Avenidas, (Mountain View, CA)
3/2010 to present
Volunteer weekly with my dog for a group of mentally and/or physically disabled
seniors for pet therapy. Therapy focuses on structured pet interaction with day
care residents, including petting, ball throwing
and retrieval, and pet tricks.
Caregiver, Mountain View, CA. 4/2010 to 5/27
Paid assistant to an 81-year-old woman with chronic back pain who is recovering
from a broken leg. Duties include assisting with activities of daily living: b
athing, dressing, exercise, monitoring medications, meal preparation, shopping a
nd engaging client in mentally stimulating activities.
mentally stimulating activities.
Retail Sales Consultant
11/1987 - 2/2010 Nordstrom, Palo Alto, CA
Sales consultant in designer clothing with clientele who have high expectations
for
customer service and depend on associates to be knowledgeable and reliable sourc
es
for information. Keep abreast of market trends, nurture and maintain customer
relationships, maintain updated database of preferences, proactively contact
customers with customized offerings to encourage sales, and execute follow ups.
Was a top 10% sales producer in my department for eight years. Was the Nordstrom
designer specialist for Donna Karan and was the only specialist to receive a bon
us for
exceeding a 55% sell through. Won the Customer Service All-Stars Award for
exceptional customer service.
Childcare Specialist
2/1987 - 10/1987 Karen Kang and Jon Ferraiolo, Palo Alto, CA
In-home nanny for newborn twins and a two-year-old child, for my sister and brot
her-in-law. Included childcare, medical appointments, meal preparation and child
appropriate
activities.
Case Manager
9/1984-2/1986 Multnomah County Community Action Agency, State of Oregon
Maintained a case-load of 80 primarily elderly clients who lived independently b
ut
required services for meals, housekeeping and transportation, including medical,
legal
and financial assistance. Included quarterly written client assessments, and act
ed as
liaison with their families, medical doctors and nurses on client care and well-
being.
Social Service Worker
Summer 1983 - 9/1984 Mt. Tabor Care Center
Liaison between this 120-bed intermediate care facility and the families of the
shortterm rehab and long-term care patients. Responsible for written quarterly
assessments of mental, physical and emotional states of each patient, working wi
th
the doctors, nurses and families involved. On a weekly basis, met with the nurse
s and
facility administrator to review selected patients.
Personal
Single, no children. Enjoy reading, hiking, skiing, cooking and travel.
Valerie Kang
Francisco
1885 California St., #41
Mountain View, CA 94041
650-207-7410
vf1f1cee@westpost.net
References
Available on request.