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DONNA A.

STEWART

130-51 231 Street


Laurelton, Queens
New York 11413 Telephone Nos.
(347) 548-4018 (home)
(917) 453-9309 (cell)
Email: ds5b4002@westpost.net
HUMAN RESOURCES ADMINISTRATOR/COORDINATOR
HUMAN RESOURCES GENERALIST
PERSONAL PROFILE Accomplished and skilled human resource professional with over
ten (10) years experience in employee relations administration with strong analy
tical and problem solving skills.
A background that illustrates successes in employee benefits maintenance, screen
ing, hiring and conflict resolution; at the same time influential at developing
core strategies for efficiency and cost savings. Enthusiastic and motivated to
work in an environment where transferable skills and talents can be utilized.
Possessing outstanding inter-personal, communication and computer skills.
PROFESSIONAL EXPERIENCE ALUMINA PARTNERS OF JAMAICA
Large multi-national bauxite exploration, mining and alumina processing facility
- in Jamaica W.I., employer of over 1,500 employees - hourly, salaried (exemp
t and non-exempt) casuals and contractors
Human Resource Officer 2004 - 2009
Personnel Assistant 1999 - 2004
Secretary/Senior Clerk 1998 - 1998
Areas of Responsibility (2004-2009)
Administered and maintained employee benefits programs company-wide, acting as l
iaison to resolve benefit related problems and ensured effective utilization of
plans and positive employee relations.
o Recorded and processed documents for enrollments, status changes, addition/del
etion of dependent and terminations for payroll and providers, ensuring accuracy
for reporting within monthly deadlines
o Audited monthly vendor bills - medical, dental and optical
o Served as a focal point for response to general benefits inquiries and specif
ically providing support to customers including management, employees and extern
al parties
Coordinated and arranged full-cycle recruitment activities for employees up to m
iddle-management level (non-exempt) as needed and for special projects.
o Screened and short-listed applications, tested (as applicable) and interviewed
(panel) job applicants; scheduled second interview as directed
o Conducted new hire orientation, ensuring that employees had good understanding
of benefits plan and enrollment provisions
o Assisted in exit interview process
Maintained working relationship with union officials. Represented management in
investigating, answering and settling grievances.
o Monitored day-to-day implementation of policies concerning wages, hours and wo
rking conditions
o Managed Casual Labor Program for approximately 250 employees, monitoring for c
ompliance to meet management's FTE and zero overtime/month
Assisted in coordinating employee recognition programs working within budget.
o Long service awards
o Company and Departmental functions
o Employee Transition Seminars for over 1500 employees (Company ceased operation
s in May 2009)
Provided administrative support to the Human Resources Department
o Revised and edited company policies and procedures
o Purchased office supplies and equipment; processed vendor invoices
o Record keeping and file maintenance
o General clerical functions - faxed and photocopied documents, processed mail
o HRIS (Infinium) data entry and reports
Areas of Responsibility (1999-2004)
Provided administrative support to Management.
o Served as a focal point for responding to general human resources and benefits
inquiries by providing support to human resources customers including managemen
t, employees and external parties.
EDUCATION Bachelor of Science: BSc. (Business Administration)
Northern Caribbean University, Mandeville, Jamaica W.I. 2002
PROFESSIONAL ASSOCIATIONS Society of Human Resources Management (SHRM)
Member 2008-2010
Currently pursuing designation - Senior Professional in Human Resources (SPHR)
PROFESSIONAL TRAINING
JAMAICA EMPLOYERS FEDERATION CONVENTION
Ocho Rios, Jamaica Participated 2003-2008
ALUMINA PARTNERS OF JAMAICA (Internal Training)
How to conduct interviews
Performance Improvement - Appraisal
TECHNOLOGY Proficient in MS Word, Excel, PowerPoint, MS Access, HRIS (Infinium),
Maintenance Management System (Marcam)
Possess excellent working knowledge of Kronos (Workforce Time Keeping System)
REFERENCES
Available upon request
Resume

Donna A. Stewart ds5b4002@westpost.net