Marlon Hickey

6227 Endenbrook Dr * Sugarland Tx, 77479 * 281.881.7517 * mh56f54c@wes

tpost.net

Over 19 years senior management and Network engineering experience in Informatio

n Technology and Telecommunications. Expertise in areas of operations and engine
ering.

PROFESSIONAL EXPERIENCE
Rignet Houston, TX 3/2006 to 04/2009
Network Operations Manager
* Responsible for network operations (24x7x365) for global network, 800+ nodes
* Write and enforce procedures and guidelines for incident handling, department
operations, and ensure problem resolution and management.
* Responsible for physical security of building, monitoring of sites and equipme
nt.
* Coordinate between VSAT, IP Engineering and customers to resolve problems
* Monitor for any possible network or end-user security problems and work with e
ngineering for resolution.
* Manage an operations group of 16
Northeast Medical Center Hospital Humble, TX 10/2002 to 07/2005
Senior Network Engineer
* Chief Security Officer - responsible for developing security policies and deve
loping incident response strategy. This involved assessing the risk and vulnerab
ilities of the enterprise and wireless and then hardening the network. For this
I used a multitude of tools ( Ethereal, NMap, portscanners, LANGuard, Netstumble
r)
* Maintain and troubleshoot all issues for LAN and WAN for Cisco routers, switch
es, T1, Enterprise servers
* Wrote security articles for bi-monthly company newsletter.
* Installed core switch Cisco 6509 and edge switches 3750s
* Designed and implemented 802.11g wireless network for campus with Cisco 1200 A
Ps. Increased wireless security by adding MAC filtering and later a RADIUS serve
r.
* Reconfigured CISCO PIX to stop all unauthorized ports or protocols from egress
ing the network
* Installed Cisco VPN concentrator and configured all permanent and semi-permane
nt tunnels
* Develop Network Management System using What's Up Gold , MRTG
Diverse Networks Inc. Houston, TX 1/2000 to 8/2002
Project Engineer
* Responsible for building, from scratch, a Network Operations Center (NOC) and
developing all the processes and procedures for support and maintenance for a na
tionwide wireless PDA provider.
* Worked with multiple vendors and carriers to resolve complex problems
* Managed a group of 12 analysts and engineers for Network Management and end-to
-end problem resolution
Memorial Hermann Healthcare, Houston, TX 10/89 - 11/99
Director Network Operations
* Started as a network analyst and quickly rose to Sr Analyst, Supervisor, Manag
er, and then Director. Throughout this process I was reporting to upper manageme
nt on daily operations and future strategies.
* Installed first CISCO PIX firewall and oversaw the design of VLANs to stratif
y the security of enterprise
* Used LANGuard to discover vulnerabilities in workstations and then develop pat
ches and procedures to eliminate them.
* Designated Disaster Recovery Manager - responsible for planning business recov
ery strategy
* Excellent track record in project management and budget control
* Complete technical and architectural responsibility for the LAN/WAN. Developed
VLANs to logically stratify the network for better security.
* Oversaw, from the beginning, the building of a 12,000+ node network. When I st
arted Memorial Healthcare had 12 Apple computers, (which I networked with Applet
alk). When I departed there were approximately 15,000 devices networked with num
erous networking technologies.
* Merged Hermann (5K nodes) network with Memorial's (7K nodes) . This included
merging the two networks and data centers into one functioning Enterprise.
* Implemented new technologies, ATM, Gigabit Ethernet, Switching
* Experienced in implementing WANs with CISCO and other routers
* Managed an engineering department of 20+
* Formed Tiger team to perform external penetration testing and develop patches
Panhandle Energy Corp., Houston, TX 9/85 - 10/89
Network Analyst
* Responsible for designing, implementing and maintaining corporate voice and da
ta networks.
* Support Scada and VSAT networks
* Managed and maintained the overseas WAN for London & Norway
* Designed, ordered, and installed circuits
* Supported SCADA network and VSATs
* Maintained nation-wide SNA network using VSAT and microwave network
GeoSource/Satellite Business Systems, Houston TX 1984-85
* Designed VSAT interface equipment
* Deployed VSATs to various customer sights
EDUCATION
1981-1984 University of Houston/Clear Lake Clear Lake, TX
B.S. Computer Systems Design/ Telecom Option -1984
1977-79 Alvin Community College Alvin, TX
A.A.S Electronics - 1979
Numerous classes - WhiteHat Wireless Security, SNMP, ATM, WebSense, Packet Sniff
er

CERTIFICATIONS
Network+(2005), CISSP(2009)
COMPUTER SKILLS
Software Applications: MS Word, WordPerfect, Excel, Power Point, Microsoft Proje
ct, Procomm Plus, SNMPC, What's Up Gold, HP Openview
Operating Systems: SNA, VAX, Windows 98, 2000, XP and UNIX, Red Hat Linux
Programming Languages: PERL
Hardware: PC's, Cisco Routers, Switches, Servers, Firewalls
REFERENCES
Provided on request