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Developed innovative approaches to solve problems. Advocated for patients in need who could not so for themselves. Demonstrated ability to work in a fast paced environment and multitask efficie ntly. Supplied care in a calm manner during emergency situations.
Developed innovative approaches to solve problems. Advocated for patients in need who could not so for themselves. Demonstrated ability to work in a fast paced environment and multitask efficie ntly. Supplied care in a calm manner during emergency situations.
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Developed innovative approaches to solve problems. Advocated for patients in need who could not so for themselves. Demonstrated ability to work in a fast paced environment and multitask efficie ntly. Supplied care in a calm manner during emergency situations.
Copyright:
Attribution Non-Commercial (BY-NC)
Formati disponibili
Scarica in formato TXT, PDF, TXT o leggi online su Scribd
Georgetown, DE 19947 dw4e091e@westpost.net * 302-258-4168 HIGHLIGHTS: * Extremely organized and efficient * Ability to learn quickly * Excellent public relations and customer interactions * Strong commitment to doing a good job * Effectively work in busy environments handling a wide variety of tasks PROFESSIONAL SKILLS Customer Service * Corresponded with 100's of people on a daily basis. * Multicultural understanding of individuals and their needs. * Reconciled patient complaints as quickly and effectively as possible. * Developed innovative approaches to solve problems. * Advocated for patients in need who could not do so for themselves. * Assisted individuals in any way possible to help them accomplish their desired goals. * Reassessed situations and made necessary changes to ensure satisfaction when a ppropriate. * Demonstrated ability to work in a fast paced environment and multitask efficie ntly. * Supplied care in a calm manner during emergency situations. Communication/Interpersonal Skills * Addressed questions from people of all ages and educational levels. * Collaborated with physicians, nurses, patients, families and staff * Instructed patients and families and designated medical staff in regards to th e patient's ongoing therapy, home respiratory needs, and what changes require im mediate care. * Educated patients how to continue their required routine of medications and as sisted in teaching family members what is needed to assist at home. * Listened to patients as they expressed concerns for their health Supervisory/Management * Previous experience as a supervisor for a pulmonary outreach program * Coordinated the scheduling and staffing of 8 facilities. * Conducted orientation of all new employees to the paperwork and the nursing fa cilities. * Assisted with reinstructing the nursing staff on how to improve their nursing skills * Ordered supplies and endured all facilities had all necessary respiratory supp lies * Provided educational assistance to any staff member at the facility * Oversaw all emergency situations as they arose. * Prepared closeout paperwork for billing WORK HISTORY 1997-2010 Respiratory Therapist, Peninsula Regional Medical Center, Salisbury, M D 1997 Respiratory Therapist, Horizon Speciality Hospital, San Antonio, TX 1994-1997 Regional Supervisor, Horizon Specialty Hospital, San Antonio, TX VOLUNTEER HISTORY 1997-2006 Pony Patrol, Assateague State Park, Berlin, MD 1990-1997 Medical Volunteer for Senior and Special Olympics, San Antonio, TX