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Tactical and highly analytical Project Manager eager to contribute over a decade

of IT experience and significant team leadership expertise toward supporting a


progressive organization in optimizing productivity, performance, and competitiv
e positioning.
QUALIFICATIONS PROFILE
Dedicated PMP candidate with proven success in project plan development, scope
management, risk identification/assessment, and implementing large-scale, busine
ss-critical applications.
Excel in mainframe technologies and easily adapt to new roles, responsibilities
, industries, challenges, and software.
Adept at strategic thinking, identifying substantial cost savings, and continuo
usly driving process improvements to increase business efficiency.
Superior ability to establish cohesive working relationships with all levels of
an organization to expedite and ensure project success.
Methodical and focused problem solver with an exemplary track record of executi
ng novel solutions to meet assigned goals and needs.
Polished capabilities in business process management, resource planning, budget
ing, vendor relations, negotiations, status reporting, and contract administrati
on.
PROFESSIONAL EXPERIENCE
Bank of America, Richmond, Virginia, 2007 to Present
Assistant Vice President Global Technology Services, Command Center Operations
Spearhead comprehensive monitoring of Merrill Lynch-Bank of Americas mainframe
batch cycles in OPC/A and facilitate swift resolution of production errors.
Drive unified efforts among operations team, developers, DBAs, subject matter e
xperts (SMEs) and senior management to ensure production continuity.
AIG, Jersey City, New Jersey, 2007
Project Manager, Domestic Claims Strategic Reinsurance Claims Initiative
Expertly navigated complete software development lifecycle and directed team of
15 onshore and offshore consultants in software development and enhancements ef
forts.
Collaboratively prepared system requirements and technical specifications docum
entation for maintenance and enhancement projects.
Conducted code review, and verified unit, system and regression test results to
achieve utmost quality assurance.
Applied sharp organizational skills toward formulating and submitting project p
lans, time and resource estimates, status reports, and resource allocation summa
ries to senior management.
Accenture, New York, New York, 2006 to 2007
Project Manager Morgan Stanley, Global Wealth Management System
Led efforts between Morgan Stanley and Accenture teams to maintain and enhance
Global Wealth Management System, Master Security database, and Corporate Gain/Lo
ss applications.
Ensured accuracy and consistency of specifications, technical design documents,
project estimates, project plan, and deployment plan through review and sign-of
f.
Exercised outstanding analytical thinking abilities to review/approve work esti
mates from project staff, identify impediments to software development, monitor
Quality Assurance and UAT (user acceptance testing) and facilitate adherence to
development standards and policies.
Devised work breakdown structure (WBS) for development activities and controlle
d remediation plans focusing on continuous improvement.
MetLife, Moosic, Pennsylvania, 2004 to 2006
Project Manager Corporate Billing System Application Development
Project-managed enhancements to MetLifes Corporate Billing System applications.
Demonstrated excellent prioritization skills in efficiently orchestrating analy
sis, design, development, testing and system roll-out, administering project pla
ns, and supporting testing and QA efforts.
Successfully added two new product lines, Critical Illness and Voluntary Dental
, to MetLifes Corporate Billing System environment.
Awarded by Vice President for achieving on-time and error-free project delivery
.
RR Donnelly, Thurmont, Maryland, 2003 to 2004
Senior Systems Analyst Statement Printing System
Developed applications to expedite printing of 12 million Verizon Wireless stat
ements.
Captured approximately $200K per year by automating portion of statement printi
ng source code to significantly reduce monthly maintenance hours.
Developed, unit-tested and implemented multiple batch processes to automate pro
duction of postal attribute parm files, previously created manually.
MetLife, Bridgewater, New Jersey, 2000 to 2003
Systems Analyst Relational Product System
Identified $10M in maintenance savings by playing a chief role in migration req
uiring creation of interfaces between acquired companys billing system and MetLi
fes VANTAGE system.
Received Letter of Commendation from VP of IT for coordinating flawless impleme
ntation.
Instrumental in migrating statement printing to outside vendor to save $200K in
printing costs.
Prior background includes role as Systems Analyst Corporate Billing System for
C&S Wholesale Grocers, Inc., Brattleboro, Vermont.
TECHNICAL SKILLS
COBOL, COBOLII, MVS/JCL, DB2, CICS, Easytrieve Plus, TSO/ISPF, ChangeMan, Endevo
r, SPUFI, ProEdit, DB2 Insight, SQL, Princeton Softech, BMC Utilities, VSAM, Fil
e-Aid, Expediter, ViaSoft, VANTAGE, Relational Product System, Syncsort, Control
-M, Scheduler, CA11, OPC, RMDS, Tivoli Output Manager, Remedy, On Demand, Lotus
Notes, Visio, SharePoint, MS Word, Microsoft Project, and Microsoft Office (Outl
ook, Excel, PowerPoint)
EDUCATION & CERTIFICATIONS
Bachelor of Arts in Sociology & Biological Sciences, Rutgers University, New Bru
nswick, New Jersey
Project Management Professional (PMP) Certification (in progress)
Associate of Science in Biological Sciences, Middlesex County College, Edison, N
ew Jersey
Certification in Mainframe Application Development, Chubb Institute, North Bruns
wick, New Jersey

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