Tactical and highly analytical Project Manager eager to contribute over a decade
of IT experience and significant team leadership expertise toward supporting a
progressive organization in optimizing productivity, performance, and competitiv e positioning. QUALIFICATIONS PROFILE Dedicated PMP candidate with proven success in project plan development, scope management, risk identification/assessment, and implementing large-scale, busine ss-critical applications. Excel in mainframe technologies and easily adapt to new roles, responsibilities , industries, challenges, and software. Adept at strategic thinking, identifying substantial cost savings, and continuo usly driving process improvements to increase business efficiency. Superior ability to establish cohesive working relationships with all levels of an organization to expedite and ensure project success. Methodical and focused problem solver with an exemplary track record of executi ng novel solutions to meet assigned goals and needs. Polished capabilities in business process management, resource planning, budget ing, vendor relations, negotiations, status reporting, and contract administrati on. PROFESSIONAL EXPERIENCE Bank of America, Richmond, Virginia, 2007 to Present Assistant Vice President Global Technology Services, Command Center Operations Spearhead comprehensive monitoring of Merrill Lynch-Bank of Americas mainframe batch cycles in OPC/A and facilitate swift resolution of production errors. Drive unified efforts among operations team, developers, DBAs, subject matter e xperts (SMEs) and senior management to ensure production continuity. AIG, Jersey City, New Jersey, 2007 Project Manager, Domestic Claims Strategic Reinsurance Claims Initiative Expertly navigated complete software development lifecycle and directed team of 15 onshore and offshore consultants in software development and enhancements ef forts. Collaboratively prepared system requirements and technical specifications docum entation for maintenance and enhancement projects. Conducted code review, and verified unit, system and regression test results to achieve utmost quality assurance. Applied sharp organizational skills toward formulating and submitting project p lans, time and resource estimates, status reports, and resource allocation summa ries to senior management. Accenture, New York, New York, 2006 to 2007 Project Manager Morgan Stanley, Global Wealth Management System Led efforts between Morgan Stanley and Accenture teams to maintain and enhance Global Wealth Management System, Master Security database, and Corporate Gain/Lo ss applications. Ensured accuracy and consistency of specifications, technical design documents, project estimates, project plan, and deployment plan through review and sign-of f. Exercised outstanding analytical thinking abilities to review/approve work esti mates from project staff, identify impediments to software development, monitor Quality Assurance and UAT (user acceptance testing) and facilitate adherence to development standards and policies. Devised work breakdown structure (WBS) for development activities and controlle d remediation plans focusing on continuous improvement. MetLife, Moosic, Pennsylvania, 2004 to 2006 Project Manager Corporate Billing System Application Development Project-managed enhancements to MetLifes Corporate Billing System applications. Demonstrated excellent prioritization skills in efficiently orchestrating analy sis, design, development, testing and system roll-out, administering project pla ns, and supporting testing and QA efforts. Successfully added two new product lines, Critical Illness and Voluntary Dental , to MetLifes Corporate Billing System environment. Awarded by Vice President for achieving on-time and error-free project delivery . RR Donnelly, Thurmont, Maryland, 2003 to 2004 Senior Systems Analyst Statement Printing System Developed applications to expedite printing of 12 million Verizon Wireless stat ements. Captured approximately $200K per year by automating portion of statement printi ng source code to significantly reduce monthly maintenance hours. Developed, unit-tested and implemented multiple batch processes to automate pro duction of postal attribute parm files, previously created manually. MetLife, Bridgewater, New Jersey, 2000 to 2003 Systems Analyst Relational Product System Identified $10M in maintenance savings by playing a chief role in migration req uiring creation of interfaces between acquired companys billing system and MetLi fes VANTAGE system. Received Letter of Commendation from VP of IT for coordinating flawless impleme ntation. Instrumental in migrating statement printing to outside vendor to save $200K in printing costs. Prior background includes role as Systems Analyst Corporate Billing System for C&S Wholesale Grocers, Inc., Brattleboro, Vermont. TECHNICAL SKILLS COBOL, COBOLII, MVS/JCL, DB2, CICS, Easytrieve Plus, TSO/ISPF, ChangeMan, Endevo r, SPUFI, ProEdit, DB2 Insight, SQL, Princeton Softech, BMC Utilities, VSAM, Fil e-Aid, Expediter, ViaSoft, VANTAGE, Relational Product System, Syncsort, Control -M, Scheduler, CA11, OPC, RMDS, Tivoli Output Manager, Remedy, On Demand, Lotus Notes, Visio, SharePoint, MS Word, Microsoft Project, and Microsoft Office (Outl ook, Excel, PowerPoint) EDUCATION & CERTIFICATIONS Bachelor of Arts in Sociology & Biological Sciences, Rutgers University, New Bru nswick, New Jersey Project Management Professional (PMP) Certification (in progress) Associate of Science in Biological Sciences, Middlesex County College, Edison, N ew Jersey Certification in Mainframe Application Development, Chubb Institute, North Bruns wick, New Jersey