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' Academy ol Management Review. 1986, Vol. 11, No. 3. 585-600.

Self-Leadership: Toward an Expanded


Theory of Self-Influence
Processes in Organizations
CHARLES C. MANZ
University of Minnesota
The considerable attention devoted to individual selí-iníluence pro-
cesses in organizations has been limited to scope, iocusing primarily on
seli-management that iacilitates behaviors that are not naturally moti-
vating and that meet externally anchored standards. In this paper,
individual seli-control systems are viewed as the central control
mechanisms within organizations. An expanded "seli-leadership" view
is developed that includes (a) seli-imposed strategies ior managing
periormance oí tasks oí low intrinsic motivational potential and (b)
selí-iníluence that capitalizes on the "natural"/intrinsic motivational
value oí task activity. Implications ior theory and practice are
addressed.

Recently, significant attention has been devot- members. First, the fundamental importance,
ed to a previously neglected aspect of organiza- and the need for greater integration, of the self-
tional behavior—the influence organization influence processes into organizational theories
members exeri over themselves. This "new" man- are discussed. Second, an overview of concep-
agerial focus has emerged primarily from the tualization of self-management thus far in the
social learning theory literature (Bandura, 1977a) organization literature is presented. It is argued
and related work in self-control (Bandura, 1969; that while these treatments are useful, they pro-
Cautela, 1969; Goldfried & Merbaum, 1973; vide an incomplete view of self-influence; there-
Kanfer, 1970; Mahoney & Arnkofl, 1978, 1979; fore, an expanded "self-leadership" perspective
Mahoney & Thoresen, 1974; Thoresen & Ma- is proposed that emphasizes purposeful leader-
honey, 1974). In the organization literature, this ship of self toward personal standards and "nat-
process generally has been referred to as self- ural" rewards that hold greater intrinsic motiva-
management (Andrasik & Heimberg, 1982; tional value. Implications for theory, research,
Luthans & Davis, 1979; Manz & Sims, 1980; Marx, and practice are discussed.
.1982; Mills, 1983).
This paper, stimulated by the earlier work, pro- Recognizing Self-Control Systems
poses an expanded and more comprehensive
theory of the self-influence of organization Organizations impose multiple controls of vary-
ing character on employees. Tannenbaum
The author thanks the participants in "The Not For Prime (1962), for example, argued that "organization
Time Workshop" for their helpful comments on an earlier implies control" (p. 237). Lawler and Rhode (1976)
draft of this paper.
Requests for reprints should be sent to Charles C. Manz,
pointed out that control systems try to exeri influ-
School of Management, 271 19th Avenue South, University ence by identifying appropriate behavior, pro-
of Minnesota, Minneapolis, MN 55455. viding means to monitor behavior that is taking
585
place, and coordinating, rewarding, and punish- While this perspective is not new, an analysis
ing this behavior. One view suggests that the of theory and research in the field reveals that it
control process involves applying rational, man- has not been well integrated into organizational
ageable, control mechanisms (work standards, management. The literature does include cogni-
appraisal and reward systems, etc.) to influence tive mediation of external stimuli (e.g., social
employees through external means to assure that learning theory views—Davis & Luthans, 1980;
the organization achieves its goals. Manz 8f Sims, 1980; attributed causes to observed
An alternative view, however, shifts the per- physical actions—Feldman, 1981; Green &
spective of the control system-controllee inter- Mitchell, 1979; Mitchell, Green, & Wood, 1981;
face significantly. Simply stated, this perspec- Mitchell, Larson, & Green, 1977; Staw, 1975) but
tive views each person as possessing an internal does not adequately recognize the self-influence
self-control system (Manz, 1979; Manz, Moss- system as a focal point (rather than a mediator)
holder, & Luthans, in press). Organizational con- for enhanced understanding and practice of
trol systems in their most basic form provide per- organizational management. The perspective
formance standards, evaluation mechanisms, shown in Figure 1, on the other hand, suggests
and systems of reward and punishment (Lawler, that the self-influence system is the ultimate sys-
1976; Lawler & Rhode, 1976). Similarly, indivi- tem of control. In addition, it suggests that this
duals possess self-generated personal stan- internal control system must receive significant
dards, engage in self-evaluation processes, and attention in its own right before maximum bene-
self-administer rewards and punishments in fits for the organization and employee are
managing their daily activities (Bandura, 1977a; realized.
Mahoney & Thoresen, 1974; Manz & Sims, 1980). Recent work on cybernetic (control) theory
Even though these mechanisms take place fre- provides a useful perspective for making concrete
quently, in an almost automatic manner, this the nature of employee self-regulating systems
makes them no less poweriul. (Carver & Scheier, 1981, 1982). Based on the neg-
Furthermore, while organizations provide em- ative feedback loop. Carver and Scheier (1981)
ployees with certain values and beliefs pack- present an insightful view of self-regulating pro-
aged into cultures, corporate visions and so forth, cesses involving: (a) input perceptions of exist-
people too possess their own systems of values, ing conditions, (b) comparison of the perception
beliefs, and visions (however vague) for their with an existing reference value (standard), (c)
future. In addition, the counterparts of organiza- output behaviors to reduce discrepancies from
tional rules, policies, and operating procedures the standard, and (d) a consequent impact on
are represented internally in the form of behav- the environment. From this view, an employee
ioral and psychological scripts (Abelson, 1981; attempting to achieve a given production stan-
Gioia & Poole, 1984; Schank & Abelson, 1977) or dard would operate within a closed loop of con-
"programs" (Carver & Scheier, 1982) held at vari- trol aimed at minimizing deviations from stan-
ous levels of abstraction. dards in existing performance. Unless an en-
The point is—organizations provide organiza- vironmental disturbance of some kind occurred,
tional control systems that influence people but this self-regulating process theoretically could
these systems do not access individual action occur indefinitely.
directly. Rather, the impact of organizational con- Carver and Scheier (1981, 1982) further spec-
trol mechanisms is determined by the way they ulated, based on the work of Powers (1973a,
influence, in intended as well as unintended 1973b), that standards emerge from a hierarchi-
ways, the self-control systems within organiza- cal organization of control systems. That is, stan-
tion members. This logic is portrayed graphi- dards for a particular control system loop (X units
cally in Figure L of production) derive from superordinate systems

586
Organizational Control System

Standards Appraisal Reward and


Rules Punishment
Policies Systems
Procedures

Self-Control System

Individual Values, Beliefs, Scripts, and Programs

Self-
Self- Self- Administered
Standards — Behavior — Evaluation — Consequences

"Natural" Motivation — wants, preferences, . . .

Corporate beliefs,
Structure visions, culture

Figure 1. The organizational and self-control systems.

of control. Thus, an employee working to achieve that are rewarded by the control system), input-
a minimum deviation from a production stan- ting of invalid information into management
dard at one level may serve higher level sys- information systems, and so forih (Camman &
tems aimed at higher level standards (meeting Nadler, 1976; Lawler, 1976; Lawler & Rhode,
job responsibilities, being a conscientious em- 1976).
ployee, being a good person). It is instructive at this point to address current
From an organizational perspective, recogniz- views of employee self-management and then
ing and facilitating employee self-regulating sys- to present an expanded self-leadership view of
tems pose a viable and more realistic view of con- self-regulatory processes.
trol than views centered entirely on external in-
fluence. In addition, overreliance on external
Employee Self-Management
controls can lead to a number of dysfunctional Most relevant treatments of self-management
employee behaviors: "rigid bureaucratic be- to date focused on strategies designed to facili-
havior," (performance of only those behaviors tate behaviors targeted for change (e.g..

587
Andrasik & Heimberg, 1982; Luthans & Davis, ioral change plan involving self-reward or some
1979; Manz & Sims, 1980). This work generally other self-influence strategy, and adjusfing the
reflects the view that behaviors are not per- plan based on self-awareness of a need for
formed for their intrinsic value but because of change.
their necessity or because of what the performer In terms of cybernetic self-regulating systems
will receive for his/her performance. A widely (Carver & Scheier, 1981, 1982), these employee
recognized definition of self-control, one that illus- self-management perspecfives can be viewed as
trates this view, is: "A person displays self-control providing a set of strategies that facilitate behav-
when in the relative absence of immediate exter- iors that serve to reduce deviations from higher
nal constraints (performs without external as- level reference values that the employee may or
sistance) he or she engages in behavior whose may not have helped establish. That is, the gov-
previous probability has been less than that of erning standards at higher levels of abstracfion
alternatively available behaviors (a less attrac- (cf.. Powers, 1973a, 1973b)—for example, what it
tive behavior but one that is implied to be more means to be a good employee based on organi-
desirable)" (text added) (Thoresen & Mahoney, zational or professional values—can remain
1974, p. 12). largely externally defined even though lower
Several specific self-management strategies level standards to reach the goals may be per-
can be identified. Mahoney and Arnkoff (1978, sonally created. Mills (1983) argued that factors
1979) provided a useful array of strategies that such as the normative system and professional
were applied in clinical contexts. These include: norms can exercise just as much control over the
self-observation, self-goal setting, cueing strat- individual as a mechanistic situation in which
egies, self-reinforcement, self-punishment, and the performance process is manipulated directly.
rehearsal. Much of the employee self-manage- The implication is that, unlike the perspective
ment literature has centered on adaptations of suggested in Figure 1, the aims of the "self-
these self-control strategies for addressing man- managed employee" can be, in actuality, exter-
agement problems (Andrasik & Heimberg, 1982; nally controlled by existing higher level external
Luthans & Davis, 1979; Manz 8f Sims, 1980, 1981). standards.
Luthans and Davis (1979) provided descriptions This view is consistent with arguments that
of cueing strategy interventions across a variety employee self-control is perhaps more an illu-
of work contexts. Physical cues such as a wall sion than a reality (Dunbar, 1981) and that self-
graph to chart progress on target behaviors and managed individuals are far from loosely super-
a magnetic message board were used to self- vised or controlled (Mills, 1983). In addition, it
induce desired behavioral change in specific has been argued that self-management strate-
cases. Manz and Sims (1980) explicated the rele- gies themselves are behaviors that require rein-
vance of the broader range of self-control strate- forcement in order to be maintained (Kerr &
gies, especially as substitutes for formal organi- Slocum, 1981; Manz & Sims, 1980; Thoresen &
zational leadership. Self-observation, cueing Mahoney, 1974). Because of this dependence on
strategies, self-goal setting, self-reward, self- external reinforcement, it could be argued that
punishment, and rehearsal were each discussed the self-management approach violates Thoresen
in terms of their applicability to organizational and Mahoney's (1974) definition cited earlier,
contexts. Andrasik and Heimberg (1982) devel- " . . . in the relative absence of immediate external
oped a behavioral self-management program constraints . . ." in the long run. That is, while
for individualized self-modification of targeted immediate external constraints or supports may
work behaviors. Their approach involved pin- not be required, longer-term reinforcement is.
pointing a specific behavior for change, observ- Again, self-management is subject to external
ing the behavior over time, developing a behav- control.

588
Toward a Broader View of terminism, which recognized an interdependent
Self-Influence Processes relationship between one's behavior and the
environment, is useful here. That is, acting on
In developing a broader perspective, self- the environment to cause it to influence or con-
influence should be viewed as more than a set trol one's behavior in a personally desired way
of strategies designed to facilitate employee can be a legitimate form of self-mfluence (albeit
behaviors that help meet standards. For some one step removed). Indeed, self-constraints (e.g.,
individuals being "less controlled" (not meeting lack of confidence, inadequate ability) can some-
socially based standards) may represent active times produce greater limitations on one's free-
self-controlled choice. dom to behave than rigid external controls.
In addressing the question "What is truly self- The question "Who is more or less self-con-
controlled behavior?" one can become immersed trolled, the person who uses self-management
in metaphysical arguments on the nature of free- to achieve standards imposed by someone else
will (cf., Dennett, 1984). Rychlak (1979) suggested or the person who chooses externally controlled
that the crucial concern is a telic one—that is, situations to achieve personally chosen stan-
the underlying reason one is performing the dards?" illustrates the heari of this discussion.
behavior. For example, is the individual perform- The position taken in this paper is that true self-
ing because he/she wants to or because of a leadership is based on the personal meaningful-
belief that he/she "should?" Interestingly, Marx ness and "ownership" of the individual's govern-
(1982) suggested management of one's "should/ ing standards. Invoking external influence to
want ratio" (p. 439) as a self-control strategy for achieve personally chosen standards is a legiti-
avoiding becoming overburdened with activities mate form of self-leadership. Self-imposing self-
that must be done ("shoulds") relative to those management strategies to reach externally de-
that one likes to do ("wants"). fined and personally undesired standards, how-
Following this line of reasoning, the differences ever, is a form of "self-management" that masks
between self-management and external control external control.
can become clouded depending on the perspec-
tive adopted. Consider a person who truly wants Toward a Theory of Self-Leadership
to deal with a problem behavior to achieve a
freely chosen personal standard, but despite sys- In this section, a self-leadership view is pro-
tematic persistent use of self-management strate- posed. Here, self-leadership is conceptualized
gies does not succeed. In such a case, calling on as a comprehensive self-influence perspective
another person or organization to establish con- that concerns leading oneself toward perior-
straints for his/her behavior (i.e., giving up "self- mance of naturally motivating tasks as well as
management") may be the most effective means managing oneself to do work that must be done
to achieve a personal goal. Again, Thoresen and but is not naturally motivating. It includes the
Mahoney's (1974) deflnition of self-control is vio- self-management of immediate behaviors and
lated. Yet, acting on the environment to produce in addition, similar to the notion of "double loop
constraints may be the most viable avenue for learning" (Argyris, 1982a, 1982b), it challenges
exercising self-influence in such cases. the appropriateness of operating standards that
Schelling (1980) addressed a host of internal govern the employee self-influence system as the
struggles (e.g., inducing over withholding on reasons for the behavior. Three critical elements
income taxes to assure a surplus of personal of self-leadership that distinguish it and contri-
funds later), all of which exemplify relying on bute to our understanding of self-influence be-
external constraints to exercise "self-command." yond the previous work include: (a) that it allows
Bandura's (1977a, 1978) notion of reciprocal de- for addressing a wider range (higher level) of

589
Standards for self-influence, (b) that it more fully abstract perceptions about the relation between
incorporates the role of intrinsic work motiva- work and self. Conceptually, self-management
tion, and (c) that it suggests some additional can be viewed as a set of strategies that aides
strategies for employee self-control. Each of these employees in structuring their work environment,
elements is discussed below. in establishing self-motivation, and so forih, that
facilitates appropriate behaviors for achieving
Standards for Self-Influence minimal deviations from primarily lower-level
behavioral standards. Self-leadership, on the
A standard establishes a target or goal for per- other hand, encompasses self-management be-
formance and can serve a primary controlling havior but it is also concerned with leading the
function. Locke, Shaw, Saari, and Latham ( 1981 ) self-influence system at superordinate levels.
pointed out that goals direct attention, mobilize Self-management, for example, might be exer-
effori, increase persistence, and motivate strat- cised by establishing a performance self-goal/
egy development. Thus, when goals or standards standard of calling on six customers daily, in
are established by an external source they can order to meet sales quotas, and then providing a
serve as a significant external influence or con- self-reward each day for meeting this goal. Self-
trol mechanism. leadership, on the other hand, allows for self-
The ability of standards to influence employ- leading of the higher level standards that pro-
ees is based in pari on knowledge of one's prog- vide the reasons for the self-managed behaviors
ress in meeting the standards that is received —e.g., "Why does one want to meet a sales quo-
from external sources. Thus, external feedback ta . . . be a good salesperson or be in sales at
can have an impact on employee self-control. all. . . be a conscientious provider for one's fam-
Ilgen, Fisher, and Taylor (1979) indicated that ily . . . be a good person?"
excessive external feedback can place external A central distinction between self-management
limits on self-influence. They suggested that in and the proposed self-leadership perspective is
order to shift to an internal locus of control in a difference in focus. Self-management is largely
persons, the frequency of feedback (from exter- concerned with a set of behavioral and cogni-
nal sources) likely will need to be changed tive strategies that reflect a rational view of what
(reduced) to allow increased self-monitoring. people ought to be doing—for example, stop
Despite its imporiance a systematic review of the smoking (Thoresen & Mahoney, 1974), finish a
role of feedback in employee influence is beyond report (Luthans & Davis, 1979), reduce non-
the scope of the current discussion (cf., Taylor, productive informal conversations (Manz & Sims,
Fisher, & Ilgen, 1984). 1980). Self-leadership goes beyond this to place
Consequently, the focus here is on the stan- significant emphasis on the intrinsic value of
dards themselves. The position taken is that a tasks. While employee self-management theo-
self-leadership view facilitates a broader higher- rists likely would recognize the relevance of
level perspective on individuals' guiding stan- intrinsic motivation factors for self-management,
dards than does the existing work on employee the existing focus in the literature on strategies
self-management. Figure 2 illustrates a philo- that facilitate "appropriate " behaviors tends to
sophical difference between the concepts of self- distract potential developments in this vein. The
management and self-leadership relating to this self-leadership view proposed here is intended
issue. The figure relies on a cybernetic control to stimulate a broader view of self-influence that
system perspective of self-influence (Carver & includes the important role of the intrinsically
Scheier, 1981, 1982). The aim of this system is to appealing aspects of work ("natural" rewards)
reduce deviations from operating standards and how important these aspects are in denning
which are defined hierarchically by increasingly why behavior is performed.

590
Sup>erordinate Standards addresses • Self-Leadership
I Addresses the super-
Comparison to standards ordinate standards
•(reasons) for
behavior in addition
to self-management
strategies
Immediate operating
standards
. includes. Self-Management
Strategies to
facilitate
behaviors that
reduce discrepxancies
from standards

Perception of Behavior to reduce


situation discrepancy from
standards

Impact on
situation/
environment

Figure 2. A cybernetic control system view of the role of self-management and self-leadership.

Intrinsic Motivation in Self-Regulation mance results from a natural motivational pro-


cess. Particular emphasis is taken from the intrin-
Self-management emphasizes rewards that sic motivation literature (cf., Deci, 1971, 1975a;
are separate from the task and that are received Deci & Ryan, 1980) and especially, cognitive eval-
for its completion (e.g., self-praise, external uation theory (Deci, 1975a, 1975b).
recognition, and rewards). A broader self-lead- Cognitive evaluation theory, based on the work
ership view explicitly recognizes rewards that of White (1959) and de Charms (1968), was
result from performing activities themselves. founded on the assumption that behavior is
These can be described as "natural" rewards caused by internal states (Deci, 1975b). Although
(Manz, 1983a, 1983b) because they a r e a natural the validity of cognitive evaluation theory has
part of the task performance process and derive not received universal suppori (e.g., Farr, 1976;
from natural intrinsic responses. Self-leadership Farr, Vance, & Mclntyre, 1977; PhUlips & Lord,
goes beyond self-management to address rede- 1980; Scott, 1975), an impressive body of evidence
fining one's tasks a n d one's relationship with has been gathered in its support both from Deci
and/or perception of tasks so that desired p>erfor- and his colleagues (Benware & Deci, 1975; Deci,
591
1971, 1975a; Deci, Nezlek, & Sheinman, 1981; Deci tive reaction of the ratee. They suggested train-
& Ryan, 1980) and from others (Calder & Staw, ing to assess rater efficacy perceptions followed
1975; Daniel & Esser, 1980; Greene & Lepper, by training to allow raters to experience mastery
1974; Kruglanski, Alon, & Lewis, 1972; Lepper & of progressively difficult rating tasks. This ap-
Greene, 1975; Lepper, Greene, & Nisbett, 1973). proach was designed to facilitate increases in
Thus, while this view is subject to potential rater self-efficacy perceptions which were as-
arguments, for example from more functional sumed to result in more accurate evaluations by
viewpoints (Scott, 1975), this assumption as part raters. Again, a greater sense of competence is
of a broader view of behavioral causes is ac- linked to one's willingness and motivation to per-
cepted here. Notably, social learning theory form a task.
relies on a reciprocal determinism view in which By combining the work of Deci and the litera-
behavior is caused by internal states as well as ture on self-efficacy, it could be concluded that
external influences, and each of these three com- an imporiant aspect of self-influence is the pro-
ponents (behavior, internal processes, and exter- cess of establishing intrinsic motivation by en-
nal forces) influences each other in a reciprocal hancing one's feelings of competence and self-
fashion (Bandura, 1978). This comprehensive control (more generally one's perceptions of self-
reciprocal determinism view is the assumptive efficacy). Furthermore, a primary objective of
framework upon which conceptual development self-leadership practice should be to enhance
is based in this paper. self-efficacy perceptions which are reciprocally
In cognitive evaluation theory (Deci, 1975a), related to performance. That is, enhanced self-
an individual's feelings of self-determination and efficacy should lead to higher performance
competence are central to the experience of through its impact on effori and persistence. A
intrinsic motivation. Specifically, rewards that history of higher performance in turn will have
increase these intrinsic outcomes will increase a positive impact on future self-efficacy percep-
intrinsic motivation. Deci (1975a) suggested that tions (Bandura, 1977b).
the natural inclination to pursue feelings of com- In addition to feelings of competence and self-
petence and self-determination leads to a behav- control, a third intrinsic motivation factor, the
ioral pattern. This pattern includes a search for task performer's feelings of purpose, is address-
reasonable challenges and an expenditure of ed. This additional component is consistent with
effort to overcome these challenges. The logic is literature emphasizing the importance of pur-
that by overcoming such challenges, feelings of pose and belief in one's work for fostering task
competence and self-control will be enhanced. performance. Examples of this are provided in
In a similar vein, Bandura (1977a, 1977b, 1982) the Japanese management literature (Hatvany &
viewed individual self-efficacy perceptions as Pucik, 1981a, 1981b; Ouchi, 1981a, 1981b; Ouchi
central to social learning theory. He pointed out & laeger, 1978; Pascale & Athos, 1981; Sullivan,
that perceived self-efficacy will influence the 1983), work that emphasizes the imporiance of
amount of effort and persistence expended in shared vision (e.g., a corporate philosophy)
the face of adversity. Bandura (1977b, 1982) also (Hatvany & Pucik, 1981a; Ouchi & Price, 1978),
indicated that the strongest contributor to posi- and the job characteristic "task significance"
tive self-efficacy perceptions is one's personal addressed in the job design literature (Hackman
performance history. & Oldham, 1975). The essential idea is that a
In performance appraisal. Bernardin a n d reason (purpose) for doing one's work that ex-
Beatty (1984) suggested that the tendency of rat- tends beyond the rewards, reprimands, and so
ers to be lenient in their evaluations may stem forth, is important. The shared values compo-
from a perception of a low personal capability nent of the recently proposed McKinsey "7 S's"
(low self-efficacy) to cope with the likely nega- approach for characterizing organizations is con-

592
sistent with this latter phenomenon (Pascale & A subtle, yet no less powerful, aspect of the
Athos, 1981; Peters & Waterman, 1982). work context involves social psychological ele-
One view suggests that feelings of purpose ments such as group norms, corporate values,
most probably result from worthwhile contribu- and existing interpersonal employee interacfion
fions to something or someone other than one- patterns. Two more global concepts that have
self (i.e., altruism) (Manz, 1983a). In this sense, received significant attenfion in the literature are:
"external" corporate philosophies or visions can organizational cfimate (e.g.. Field & Abelson,
foster internal purpose if they are defined in an 1982; HeUriegel & Slocum, 1974; Schneider, 1975)
altruisfic fashion. It may be that this altruistic and corporate culture (e.g.. Deal & Kennedy,
component is coupled with an egoistic mofive 1982; MarshaU, 1982; Pettigrew, 1979). Again, an
(e.g., altruisfic egoism, Selye, 1974). On the other individual is using a work context self-leadership
hand, evidence has been gathered suggesting strategy by choosing and working to create a
that altruism is part of human nature apari from social psychological work context that contrib-
"selfish" ends (Hoffman, 1981). One American utes to natural enjoyment of task performance.
production plant that has displayed highly moti- Task Performance Process Strategies. Another
vated and committed workers, for example, has approach for exercising self-leadership is to build
as its motto "people helping people" (Manz, natural rewards into the process of performing,
1983b). Examination of Japanese organizations that is, to focus on how the task is performed.
often reveals a similar concern for purposeful The challenge for the self-leading individual is
(altruistic) ends.
to discover what activities provide him/her with
"natural" rewards and then to build these activi-
Strategies for Self-Leadership Practice
fies into the task process, where possible.
Self-leadership, with its emphasis on the intrin- A manager, for example, may have a choice
sic motivational aspects of work, suggests sev- regarding whether to explain a new work proce-
eral strategies that can complement existing self- dure to a subordinate through a memo or face-to-
management strategies (cf., Andrasik & Heim- face communication. If documentation is not
berg, 1982; Manz & Sims, 1980). These additional essential, a manager might choose oral commu-
strategies are based on employees wanting to, nication because he/she finds the task process to
rather than feeling they should, perform task be- be more enjoyable (more naturally rewarding).
haviors. These kinds of work process choices that confinu-
Work Context Strategies. Briefly, one self-lead- ally arise become the base from which self-
ership approach involves choosing, to the extent leadership can be exercised. \i an individual can
possible, work environments that enhance the establish a reasonable level of self-awareness
natural impact of the physical work setting on regarding what kinds of activities he/she enjoys
performance. A long distance runner who and perform work consistent with these prefer-
chooses to run in pleasant surroundings as ences (where this is possible without jeopardiz-
opposed to a conventional quarter-mile track ing performance), self-leadership is enhanced.
uses this approach. In addition, a sense of com- An open-ended search for activities that pro-
petence can result from successfully navigating vide natural rewards would be difficult and
new, challenging terrain. Feelings of self-deter- highly inefficient. Fortunately, the three natural
mination are enhanced by the runner's control reward elements: feelings of competence, self-
over running routes, and the positive health control, and purpose, can guide in identifying
benefits (purpose) are provided to the runner as and building activities into one's work. In es-
well. Together these elements stemming from a sence, the process becomes a self-periormed job
chosen desirable work context should have a analysis and job redesign, within the limits of
posifive impact on motivation and performance. one's job specificafions (although these too might

593
be negotiated and modified). While an expanded to the notion that an existing reality is more in the
view of cognitive evaluation theory is suggested mind of the beholder than in any physical sense
here as a flexible and general basis for self- (e.g.. Beck, 1970; Ellis, 1970;Meichenbaum, 1974).
initiated job redesign, other theoretical views Leadership approaches that center on manag-
could be used to provide some specific alterna- ing meaning and vision (Berlew, 1979; House,
tive strategies. A self-initiated job characteristics 1977) incorporate parallel logic. Berlew (1979) dis-
approach (e.g., Hackman & Oldham, 1975; Sims, cussed an essentially charismatic approach to
Szilagyi, & Keller, 1975) to job redesign might leadership that provides employees with, among
be one way of exercising self-leadership within other things, "common vision" (e.g., purpose)
these broad guidelines. In this approach, indivi- and the opportunity for organization members to
duals use their discretion to define certain as- "feel stronger and more in control of their own
pects of the performance process to establish en- destinies" (a sense of competence and self-
hanced natural motivation potential for work control) (p. 347). The logic of self-leadership of
performance. thought is similar except that the worker takes
Other types of self-leadership strategies could an active pari in mentally establishing worth-
be identified beyond those centered on the work while states for himself/herself.
context or process discussed above. For example, Recent applications of the schema concept to
choice of a vocational field or a particular job organizational behavior (e.g., Gioia & Poole, 1984;
position in itself can represent a powerful self- Hastie, 1981; Langer, 1978; Taylor & Crocker,
leadership strategy with considerable potential 1981), derived from a schema-based, information-
for affecting the intrinsic enjoyment and motiva- processing view (e.g., Graesser, Woll, Kowalski,
tion derived from work. Another important type & Smith, 1980), make it apparent that such men-
of self-leadership strategy focuses on manage- tal functioning, that has been characterized as
ment of thought processes, the subject of the fol- being "automatic," almost "thoughtless," goes
lowing discussion. beyond descriptive power. That is, if consistent
Seli-Leadership oí Thought Patterns. Perhaps (similar to habitual) ways of processing informa-
the ultimate goal of self-leadership practice tion develop (e.g., relying on stereotypes—
should be to enhance the effectiveness of employ- Hamilton, 1979), individuals need not be passive
ees in managing their own thought patterns. For subjects but can and frequently do experience
example, in addition to systematically manag- these thought processes in a "thoughtful" way
ing one's own behavior or altering the physical (Gioia & Manz, 1985; Gioia & Poole, 1984). By
context or the process by which work is per- actively self-managing mental activity (schémas
formed, one can manage his/her mental repre- or otherwise) desired thought patterns can be
sentation of the work. In a sense, the job is rede- pursued.
signed mentally rather than physically. It is beyond the scope of this paper to address
Any job holds both desirable and undesirable a detailed analysis of how this can be achieved.
elements for a performer. To the extent that one's It has been suggested elsewhere (Manz, 1983a),
mental energy is focused on unpleasant aspects however, that desired thought patterns might be
of the work (fatigue, pressure, uncertainty, etc.) developed by managing internal verbalizations
the work process likely will be experienced or self-talk (Meichenbaum & Cameron, 1974),
unfavorably. On the other hand, if desirable ele- imagery (Bandura, 1969; Cautela, 1966, 1967,
ments (challenge, learning, variety, etc.) become 1971; Mahoney, 1974), and one's belief systems
the focus of one's mental energy, the potential (Ellis, 1975; Ellis & Whiteley, 1979). A general
for motivation can be established. This view holds illustrative example could be a conscious effort
obvious similarities to popularized notions such to increase mental energy devoted to work ele-
as the power of "positive thinking" (Peale, 1956). ments that provide natural reward value over
There exists more than a little merit, however. those that do not. The objective is to foster the
594
development of new thought patterns that aid Employee seli-management consists of a set
rather than hinder motivation and performance. of self-management strategies that are designed
Overall, it has been argued that a broader to facilitate behaviors that help meet standards.
self-influence view (self-leadership) recognizes In the immediate time period (i.e., negative feed-
not only strategies for self-managing behaviors back loop) these standards may be established
to meet existing standards, but also addresses by the self-managed individual (e.g., a self-set
the higher-level standards (reasons for behavior) goal of X units of output on a given day). The
themselves. Thus, self-leadership concerns itself self-management strategies (including self-set
with self-leading ongoing self-influence (cyber- goals), however, tend to serve as mechanisms for
netic) systems. An important aspect of this self- reducing deviation from standards in higher-
leadership process centers on "natural" rewards level control loops (meet job specifications, be a
that foster intrinsic motivation to more fully inte- "good" employee, etc.). The focus is on behaviors
grate "wants" with "shoulds" in establishing a to facilitate performance of what "should" be
more comprehensive view of employee self- done.
influence. In particular, the theoretical view The seli-leadership perspective proposed in
developed here suggests that intrinsic motiva- this paper represents a broader view of self-
tion derived from feelings of competence, self- influence. This view includes self-management
control, and purpose is an important component strategies to foster functional behaviors for meet-
of self-leadership. ing standards; it also addresses how appropriate
Self-Leadership: or how desirable the standards are themselves.
In addition, the self-leadership view goes be-
Some Implications for Theory yond a behavioral focus to more fully recognize
and Practice the imporiance of intrinsic motivation. Recogni-
Some distinctions have been drawn between tion of individual "wants," in addition to
existing employee self-management perspectives "shoulds," is viewed as a legitimate aspect of
and a more comprehensive self-leadership view. self-influence. The self-leadership view more
Self-leadership is conceptualized as a process accurately reflects the concept of free will as an
that encompasses behaviorally focused self- issue of why behavior is performed, not just
management strategies and further addresses whether it is personally chosen, by addressing
self-regulation of higher-level control standards the legitimacy of governing standards and the
to more fully recognize the role of intrinsic motiva- intrinsic based "wants" of the individual.
tion. Such an expanded view poses significant These different concepts indicate a need to dis-
implications for both theory and practice. tinguish the specific view of self-influence that is
It suggests the existence of at least three self- adopted by management theories. Theories that
influence perspectives. The flrst, labeled here as provide for employee autonomy (e.g., self-man-
employee seli-regulation, consists of an ongoing agement) actually may represent efforis to con-
cybernetic control process aimed at reducing trol employees through achieving greater devia-
deviation from existing standards that are ar- tion reduction at higher levels of control. One
ranged hierarchically. Usually, self-regulation in study (Manz & Angle, 1985), for example, de-
the short run occurs automatically and adjust- scribed an insurance firm that introduced self-
ments are made to help reduce discrepancies managed work groups (almost universally view-
from established reference points. Control can ed as a mechanism for increasing worker au-
be anchored to the existing external (e.g., or- tonomy) apparently to increase control over
ganization) control system where self-regulation insurance sales people in complying with com-
serves as a process to satisfy this system. pany procedures and goals.

595
Indeed, the whole notion of employee free- organization's may seem quite low. Such a situa-
dom and autonomy in existing management tion may pose a difficult dilemma; should the
theories deserves closer scrutiny in the light of organization opt for employee compliance based
differing perspectives on employee self-influence. on external control or should it accept lower orga-
Future research should address the implications nizationally valued employee output in the shori
of different kinds of autonomy and self-control at run in order to encourage employee commitment
different levels of control (e.g., over immediate and self-leadership capability in order to let the
behavior, over work system standards, over the two value systems hopefully converge over time?
organizational mission, etc.). Questions such as Not every employee may appear to warrant the
"What are the implications (in terms of commit- investment entailed in the latter alternative, but
ment, performance, ethics, etc.) of worker in- achieving the ideal of an organization consist-
volvement strategies that seek employee pariici- ing of highly committed self-led employees may
pation to meet goals established by executive require that such hard choices be made.
management vs. programs that involve employ- Conclusions
ees in establishing higher-level organizational
and personal goals?" are especially relevant. The recent attention to self-influence processes
The self-leadership view posited in this paper has challenged researchers and practitioners to
also suggests several self-leadership strategies rethink many of their fundamental assumptions
that are based on the intrinsic motivational regarding organizational research and practice.
aspects of work. They offer the potential to make Indeed, employee self-control should be viewed
employee self-control more universal. After all, as a central element of imporiant organizational
if the ideal of having employees experience their processes such as leadership, control, and man-
work as a naturally enjoyed activity can be agement in general. The employee self-manage-
achieved, theoretically, autonomous work per- ment literature, however, typically has centered
formance should be as natural as play. The logic on a set of behaviorally focused strategies that
here is similar to early participative manage- tend to diveri attention away from, or overlook,
ment theorists (e.g., Argyris, 1964; McGregor, the reasons the behavior is being self-managed.
1960), who suggested that when a person is per- A more comprehensive self-leadership per-
forming because of the reward value of the task spective has been proposed to more fully address
process itself, the potential for greater commit- the higher-level standards/reasons that employee
ment to the task is established. self-influence is performed and to suggest self-
Realistically, however, such an ideal is likely influence strategies that allow the intrinsic value
to remain an objective that can be continuously of work to help enhance individual performance.
pursued but never completely achieved. As a Further research and theoretical development is
consequence, self-leadership for every employee needed to address several central elements of
may not be feasible. Some persons will be better self-influence—for example, the derivation of per-
candidates for self-leadership than others. For sonal standards at multiple hierarchical levels,
example, if the values and beliefs of the organi- human thought patterns, self-influence strategies
zation are not sufficiently congruent with those that build motivation into target behaviors—that
of the employees the potential for breakdowns in have been neglected in the employee self-man-
the control process and for suboptimized out- agement literature. This paper is intended to be
comes is increased. Conversely, the feasibility a first step in advancing the existing literature
of self-leadership for a specific employee whose toward such a broader self-leadership perspec-
work values are highly discrepant from the tive.

596
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Charles C. Manz is Assistant Professor of Manage-


ment in the Department of Strategic Management and
Organization, School of Management, University of
Minnesota, Minneapolis.

600
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