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POSTCOMMUNISM A N D THE
PROBLEM OF TRUST
Richard Rose
Richard Rose is professor and director of the Centre for the Study of
Public Policy at the University of Strathclyde in Glasgow, Scotland, and
a fellow of the British Academy. For three decades he has been
conducting research on comparative public policy in democratic
societies. Since 1991, in collaboration with the Paul Lazarsfeld Society
in Vienna, he has been conducting surveys to monitor mass response to
transformation in 15 postcommunist countries of Central and Eastern
Europe and the former Soviet Union.
A Legacy of Distrust
society, but they are not the only element. Individuals do not live in
isolation. The family is the simplest and most trusted form of
association. By forming friendships beyond the family, individuals
voluntarily extend their network of trusted associates. Even when citizens
are dissatisfied with the state of governance and of the economy, most
remain satisfied with their family and friends. Acquaintances from work
or leisure pursuits further extend an individual's primary group network.
Within this network, an individual can decide whom to trust on the
basis of extensive firsthand observation, and can in turn establish a
reputation for trustworthiness.
Modem societies are much more complex than primary groups, and
require a host of formal organizations to act collectively on behalf of
individuals and sometimes even in the interest of society as a whole (as
in the issuance of currency, the punishment of lawbreakers, or the
determination of war and peace). The institutions of civil
society--whether designed to make a profit or not--may be privately
controlled, state-licensed or certified (as is the case with hospitals or
liquor stores), partially or wholly state-funded (as is the case with
defense contractors), or even state-owned (as is the case with many
universities).
The organizations of civil society do not diminish democracy but
complete it, creating what Robert Dahl has called the "social separation
of powers. ''2 They act as checks upon the emergence of too strong a
state. Government cannot control wages and prices, for example, as long
as corporations are free to act in the interests of their shareholders and
unions are free to act in the interests of their members. Nor can
government control thought, as long as universities safeguard academic
freedom and the press remains independent. These institutions can also
help to generate new ideas and demands for government policies.
Trustworthy organizations are especially important for the orderly
transition from authoritarianism to democracy. This transition requires
negotiations between the leaders of the departing regime and the leaders
of the opposition, who expect to become the governors under
democracy. Such negotiations can occur only if the undemocratic regime
is not totalitarian, showing limited toleration toward opposition groups.
An agreement regarding the transition, however, will be effective only
if the bargaining elites represent real forces in political society and are
trusted by those whom they claim to represent. Without this trust, and
without genuine representation, the bargaining process will collapse. The
period of transition from authoritarianism to democracy gives the people
the opportunity to repudiate self-proclaimed leaders who arouse its
mistrust.
In communist regimes, the party-state always comes first. In Vladimir
Shlapentokh's words, "A Soviet-type society has a very weak civil
society. Such Soviet organizations as the party, the trade unions, the
Richard Rose 21
spare parts, more machine tools, and so on. Experts on Soviet politics
have argued at great length over the extent to which the existence of
such competing interests made the Soviet Union a pluralistic society.
There is general agreement that such competition as did exist was
"bounded pluralism," contained within limits set by the party-state. These
limits determined which groups could organize, and thus kept conflicts
from spilling outside the party-state apparatus.
The pathologies and irrationalities of the communist system spawned
an "underground" or "unofficial" network of social relations, as leaders
of major institutions regularly violated formal party precepts in order to
get things done. Rules could be violated in order to meet the targets set
by the planners of the command economy, or evaded for the sake of
self-interest. Of course, every political system has back channels or
informal procedures routinely employed to take care of otherwise
difficult tasks. The communist system was distinctive, however, in
pressing its claims to societal control so far that these channels could
never be officially acknowledged.
Communist rule transformed public opinion into private opinion.
Individuals held different views about government, politics, and
Moscow's domination, but there were no institutional means to aggregate
or express such ideas. Official opinion was the only opinion that could
be circulated through the media. The party-state did not ask the people
what they wanted, but rather claimed to know what they were supposed
to want. Independent expression of opinion was dangerous because it
was potentially subversive.
Individuals prudently confined their thoughts to their own private
circles of relatives and close friends. In this way, face-to-face primary
groups became a substitute for civil society rather than an integral part
of it. People devised strategies for communicating ideas without stating
them directly. Czechs like to tell the story of a countryman who went
up to a Russian soldier in Prague after the 1968 invasion and
complained: "Two Swiss soldiers have stolen my Russian watch!" When
the soldier replied: "Do you think I'm stupid? You mean two Russian
soldiers have stolen your Swiss watch," the Czech gleefully exclaimed:
"You said it! You said it! I didn't!"
Dissidents organized clandestine gatherings to exchange views and
information. Samizdat publications circulated ideas to a larger audience,
but one that was necessarily confined to those in trusted and small
unofficial networks. Almost everyone else, meanwhile, got their
information from officially approved media. Dissidents could seek to
enlist support from the West, but their need to do so only highlighted
the limits placed on political action within their own societies. While
almost everyone who lived under communist rule held negative views
of the regime, very few ever dared to express them publicly. The party-
state thus kept a secure lid on the possibility of effective dissent. As
Richard Rose 23
Source: Richard Rose, 1. Boeva, and V. Shironin, How Russians Are Coping with Transition:
New Russia Barometer H (University of Strathclyde Studies in Public Policy No. 216,
Glasgow, 1993), questions 146-51. Nationwide representative sample survey conducted by
means of face-to-face interviews with 1,975 respondents, 26 June-22 July 1993.
Richard Rose 25
freer in any way. The low rating that respondents gave to freedom to
travel is more likely a result of the growing expense and unreliability
of state transport services than a sign of any new state-imposed
restrictions.
The sense of freedom from state oppression is felt throughout the
postcommunist societies of Central and Eastern Europe. People may be
dissatisfied with their current living standards or fearful of losing their
jobs, but they have not forgotten the great gains made in freedom from
fear and censorship. East Germans offer a splendid example of people
making sensible distinctions between freedom and economic security.
When asked to compare conditions in the former communist state with
life in the German Federal Republic, 73 percent rate East Germany as
better at providing social security. But when asked to compare the two
systems in terms of permitting people to speak freely, 69 percent rate
the Federal Republic as superior. 5
The good news is that East Europeans show little fear of a return to
rule by a party-state. Nor would this be possible, for it took the power
vacuum created by the Second World War, the might of Stalin's
occupying Red Army, the ruthlessness and ideological discipline of a
Marxist-Leninist party, and the material resources of the old Soviet
Union to impose monolithic communist regimes. Such force no longer
exists.
Table 2 m Russians' T r u s t in I n s t i t u t i o n s
may explain their readiness to vote for independents with good local
reputations but no ties to nationwide movements, or to support a "flash"
party like Vladimir Zhirinovsky's ultranationalist Liberal Democratic
Party, which appeals to people's emotions rather than to organized
interests. Even though people may vote for a certain party, this does not
mean that they trust it or feel much allegiance to it. The ten-nation New
Democracies Barometer finds that only a third of East Europeans feel
any stable sense of identification with a political party. 7 People are more
likely to respond negatively to party labels, finding it easier to identify
one or more parties that they distrust and for which they would never
vote.
In the summer of 1993, the Supreme Soviet ranked second on the list
of institutions that ordinary Russians distrusted. Evidently President
Yeltsin shared this view; he himself closed the Parliament in September
and then shelled its building, the White House, in early October. But
Yeltsin himself does not inspire confidence; two-thirds of the Russians
polled said that they viewed him with distrust. Further questioning
showed that two-fifths trusted neither the president nor the Supreme
Soviet and preferred a state of gridlock, in which each could exercise
veto power over the other.
By wide margins, Russians also distrust their local government, which
is responsible for overseeing social-welfare programs and administering
such basic services as education and garbage collection. Incompetent
delivery of such services is likely to arouse resentment among citizens.
This reaction will be compounded if the officials responsible for such
services have a reputation for corruption. Corruption was widespread
under the communist command economy, when artificial ceilings on
prices created shortages, and bribes were an effective way to obtain
Richard Rose 27
consumer goods that could not normally be found in the state-run stores.
In addition, bribes were sometimes used to ensure access to nominally
free state services such as health care, housing repairs, and a good
education for one's children.
In the former "workers' paradises," trade unions are highly distrusted
as well. Unions under communism had a dual role: they were supposed
to promote the interests of their members and the fulfillment of the
party-state's economic plan. In Russia, the balance was tipped in favor
of the latter; workers' groups served, in effect, as tame company unions
of state-run enterprises. Socialist ideology itself declared the impossibility
of any fundamental conflict between the interests of workers as
employees and their interests as citizens of a socialist state. By contrast,
in free societies such as Britain or Sweden, labor unions can and do
challenge government, even when it is in the hands of a social
democratic party.
Television is more trusted than any conventional institution of
political representation. This is perhaps not all that surprising, since the
collapse of communism left the media dramatically freer to report
frankly and comment freely on national affairs. But the growth of
"adversarial" institutions is only one element of an emerging civil
society. Newspapers like the Washington Post are an integral part of a
free society, but the United States government cannot be driven solely
by stories that highlight its failures and shortcomings. A political system
also needs institutions that can be trusted to make government work
honestly and effectively.
The least distrusted institutions in Russian society are those concerned
with the maintenance of order--namely, the army, the criminal courts,
and the state security service (formerly the KGB). Only the army enjoys
the trust of a majority of Russians. Trust in such institutional bulwarks
of order is also common in established democracies, but it does not
exist in a context of widespread distrust of other institutions of civil
society. Moreover, in Russia, institutions of order were not established
to maintain the rule of law. Their task, rather, was to enforce the
communist doctrine of "socialist legality," another name for the
unchallenged rule of the party-state.
The development of the market in Russia is minting millionaires, but
it is not fostering trust in those who make money. People do "trust"
businessmen in a certain ironic sense: they are expected to be intelligent
and enterprising, but also dishonest and ready to take whatever
advantage of people. The new wealth accumulated by businessmen is not
seen as the result of their providing better or cheaper goods in the
marketplace. Instead, the great majority of Russians believe that
businessmen become wealthy by exploiting foreign and domestic
connections. 8
About half of all Russians do not trust any significant cluster of
28 Journal of Democracy
NOTES
This essay is part of a study of social welfare and individual enterprise in postcommunist
societies supported by grant Y 309-25-3047 from the British Economic and Social
Research Council. The Russian survey results presented here were financed by a grant
from the British Foreign Office Know How Fund. I am solely responsible for interpretation
of the data.
1. See, for example, the results of a Harris poll reported by Laurence Parisot in
"Attitudes about the Media: A Five-Country Comparison," Public Opinion 10 (1988), 18;
and, more generally, S.M. Lipset and William Schneider, The Confidence Gap (New York:
Free Press, 1983).
2. Robert A. Dahl, A Preface to Democratic Theory (Chicago: University of Chicago
Press, 1956), 83.
3. Vladimir Shlapentokh, Public and Private Life of the Soviet People (New York:
Oxford University Press, 1989), 9.
4. Thomas Remington, "Regime Transitions in Communist Systems: The Soviet Case,"
Soviet Economy 6 (1990), 175.
5. See Richard Rose, Wolfgang Zapf, Wolfgang Seifert, and Edward Page, Germans
in Comparative Perspective (University of Strathclyde Studies in Public Policy No. 218,
Glasgow, 1993), questions 48, 49.
6. Cf. Fritz Plasser and Peter Ulram, "Zum Stand tier Democratisierung in Ost-
Mitteleuropa," in Plasser and Ulram, eds., Transformation oder Stagnation? (Vienna,
Austria: Signum, 1993), 56.
7. See Richard Rose and Christian Haerpfer, Adapting to Transformation in Eastern
Europe: New Democracies Barometer H (University of Strathclyde Studies in Public Policy
No. 212, Glasgow, 1993), Appendix, Table 32.
8. See Richard Rose, I. Boeva, and V. Shironin, How Russians Are Coping with
Transition: New Russia Barometer H (University of Strathclyde Studies in Public Policy
No. 216, Glasgow, 1993), questions 1-8.