LORIE HOEFS

14820 N. 37th Ave. Phoenix, AZ 85053 602-803-2119 loriehoefs@yahoo

.com
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SUMMARY OF QUALIFICATIONS:
*Successful professional qualified by over 35 years of achievements in the food
service, retail and hospitality industry * Customer Relations * Inventory Manage
ment * Team Management

PROFESSIONAL EXPERIENCE:
Aug. 2008 – June 2009
Village Inn Restaurant, Phoenix, AZ
ASSISTANT MANAGER
• Assisted in managing restaurant operations in areas of staff management, vendor
relations, budgets, and managing purchases of food, beverages and small wares.
• Recruited, trained and scheduled staff of up to twenty-five crew members.
• Streamlined controllable spending in an on-going effort to meet weekly overhead
expenditures.
• Processed weekly payroll, posting weekly sales reports and team score performanc
es.
• Promoted new business through participation in community events and in-house pro
motions.

Feb. 2007 – July 2008

Rock Springs Café and Saloon, Black Canyon City, AZ
ASSISTANT GENERAL MANAGER,
• Directed in the planning and execution to increase sales through banquets, busin
ess meetings, and special events including fundraising and community events.
• Managed business operations, strong team leadership capabilities and strategic p
lanning along with strong organizational and communications skills; administrati
ve duties and building a customer service base.
• Researched and implemented a formalized operational system containing employee h
andbooks and job descriptions including new hire training programs and terminati
on forms ensuring the promotion and growth of the business.

June 2005 – March 2007

Bare Marketing, Phoenix, AZ
SALES AND MARKETING REPRESENTATIVE
• Provided necessary actions for maximizing sales in commercial big box stores whi
le accomplishing monthly goals through project appraisals and analytical objecti
ves necessary to build consumer product knowledge.

Dec. 2002 – Feb. 2007

Lorie’s Coffee Café and Catering, Phoenix, AZ
OWNER/OPERATOR
• Food service planning and management providing café and coffee items in a college e
nvironment in addition to outside corporate and private catering, vendor relatio
ns and customer service.

EDUCATION:
University Of Wisconsin, Eau Claire, WI,
B.A. Hotel and Restaurant Management

COMPUTER SKILLS:
Microsoft Office Applications, Outlook Express