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Systems Portable POST Diagnostic Codes Toolbar

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Monitor Drivers Failure of a Latitude C400, C600, C610, C640, C800, C810, C840, D600, D610, D500, D505,
D510, D400, D410, D800, D810, Inspiron 4000, 4100, 4150, 8000, 8100, 8200, 8500, 8600, 9100, Look up a journal
9200, 9300, Mobile Precision M40, M50, M60, and M70 to complete the POST (Power-on Self Test)
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process will result in an LED code sequence that utilizes the Num Lock, Cap Lock, and Scroll
Troubleshooting
Lock.  The LED codes represent specific points during the POST process of the system.  Provide Feedback
Manuals
System Configuration
The Table 1 below, details what each Code represents during the POST process. Choose your language
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The following table is intended for informational purposes only, and 
Express Service Code Converter
    Français
should not be used to dispatch parts or service.
Recall Information
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The Action That May Be Necessary column should only used as a guide
Hardware
for your actions and may not represent complete troubleshooting or root
Getting Started
  cause of the problem. For more thorough POST troubleshooting refer to  
Windows 7
DSN Decision tree: No POST, No Power, No Video [Dell™ Dimension™,
Windows XP
Inspiron™, Latitude™, OptiPlex™, Precision™ Workstation].
Windows Vista
Networking and Wireless
Security & Virus   
Support Videos
Action That May Be 
Flash Code Description
Order Support Necessary
Order Status
1. Reseating/Replacing SCROLL LOCK STEADY
Help Categories
The Microcontroller is handing the processor.
Manage Your Order
Delivery control of the system to the
Dell Preferred Account processor. This code will 2. Replacing the
Payments persist if there is no processor system board.
Returns detected.
 

Warranty Information 1. Reseating the

CAPS LOCK FLASHING
Warranty Status memory.
Service Contracts The memory is believed to be
Extend & Upgrade Warranty good, but it's about to be
2. Replacing the
Expired Warranty Service exercised. Such as shadowing
memory.
Retail Registration the BIOS and zeroing all the
Ownership Transfers memory.
3. Replacing the
Return Parts After Service
system board.

Premium Services CAPS + SCROLL FLASHING

Solution Station
Dell Download Store Replacing the system
Configuring PCI bridges
Online Training board.

Contact Us
Contact Technical Support
Contact Order Support 1. Replacing the video CAPS FLASHING
Contact Dell Sales card.
International Support Decompressing video BIOS SCROLL STEADY
2. Replacing the
system board.

1. Reseating the disk

drive.
CAPS LOCK STEADY

Diskette and hard disk 2. Replacing the disk

initialization drive.

3. Replacing the
system board.

1. Removing any USB

CAPS STEADY
devices.
SCROLL FLASHING
USB controller initialization
2. Replacing the
system board

1. Reseating the CAPS + SCROLL STEADY

memory.

2. Replacing the
No SODIMM installed
memory

3. Replacing the
system board

NUM LOCK FLASHING

Timer/Gate A20/Real time Replacing the system

clock/Mouse port board

1. Reseating the
 memory.
SPD data reports all SODIMMS NUM + SCROLL FLASHING
are unusable.
2. Replacing the
memory

NUM + CAPS FLASHING

Replacing the system

Running PCI options ROM
board

NUM FLASHING
Loading SMI handler and Replacing the system CAPS STEADY
executing first SMIs board

1. Reseating the LCD

cable NUM + SCROLL FLASHING

Turning on the LCD panel (after 2. Replacing the LCD CAPS STEADY
video configuration) panel

3. Replacing the video

card
1. Reseating system in  NUM FLASHING
the dock.
CAPS + SCROLL STEADY
Enabling/configuring the dock 2. Replacing the dock.

3. Replacing the
system board
1. Reseating the
modem
NUM STEADY

2. Replacing the
AC 97 codec detection
modem

3. Replacing the
system board

NUM STEADY

Replacing the system SCROLL FLASHING

NIC configuration
board

If the system is hung in

ALL STEADY
this state then
POST complete
replacing the system
board.

Table 1: Code Patterns

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