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Volume 4 April 2011

A message from our Chair A message from our Chair -


BCI Chairman James Royds FBCI Page 1

One of the positive outcomes of the new Governance Structure is the Board‟s ability to re- EVENTS
engage with, and focus on, strategy. In other words, setting the regular conditions for BC in the Supply Chain
establishing the broad direction of travel for the Institute. The word strategy means Workshop Road show & BCI
different things to different people and I shall resist the temptation to define it here suffice Asian Awards – Page 2
to say that the Board takes this responsibility seriously – it is its highest priority – and will UK Workshop Programme &
do its upmost to discharge its responsibilities to meet or exceed your considerable BCM World Conference &
expectations.
Exhibition 2011 - Page 3
China Conference & Nordic
I am pleased to report encouraging progress in this first update of what I hope will
Symposium (BOOK NOW)
become a series of quarterly progress reports devoted to strategy. To kick things off the
– Page 4
Board held a full strategy working day in March and as a result of that full and at times
thought-provoking day, several initiatives have begun.
NEWS
The first of these is the formation of a strategy working group. Led by Chris Oliver and BCAW 2011 in Australia– page
supported by Steve Mellish, Guy Lane and Lorraine Darke the gritty business of taking a 5&6
long hard look at ourselves as an Institute has begun again in earnest. A crucial question Report on Exercise Watermark
was asked of each Board member: “where do you want to be in 5 or 10 years time?”. & Business Card for Email
Reassuringly there was a remarkable degree of consistency in the answers offered. Many of signatures – page 7
the “givens” remain extant: the Institute will continue to put the interests of its individual
members, practitioners and partners first and continue to offer them support. It is perhaps
worth emphasising that the BCI is an Institute first and foremost.

Moving forward a key challenge (of which there are many) will be maintaining and MEMBERSHIP
supporting the ongoing international discovery of the Institute‟s existence and sustaining GMC – page 8
its global reach and influence. This is perhaps the most interesting part: global reach and General Membership News –
influence. Currently nearly 50% of the Membership is based outside the UK and page 9 & 10
membership around the world is growing fast.

To that end the strategy group has commissioned a “mapping exercise” to compare and PARTNERSHIP
contrast complementary institutes across the world. That is not to say this work hasn‟t New BCM Executive Forum
happened before. It has. The difference this time is the formal way in which analysis will (BOOK NOW) - Page 11 &
be applied to improve the Board‟s understanding of the global context for business 12
continuity and many of its attendant disciplines in order to be better informed and
therefore make better decisions about various as yet undefined options and issues that EXTERNAL EVENTS
might lie ahead. Satisfying the demand for more products and services, while continuing to Page 13
play an important role on the global continuity stage is vital to the Institute‟s future.

BCI eNewsletter Volume 4 April 2011 Page 1


Business Continuity in the Toronto, May 12, sponsored by Canadian

Supply Chain Workshop Tire


 Valerie Egginton MBCI, Senior

Road Show
Managing Consultant, Business
Resilience Consulting Practice, IBM
 Betty A. Kildow FBCI, Kildow
Lucy Burns Consulting
 Jay Rosenblatt, Partner, SimpsonWigle
Don’t miss out on your chance to attend the highly rated Law LLP
Business Continuity in the Supply Chain Workshop which is
taking place in Seattle, Calgary and Toronto in May and Abu Abu Dhabi, June 8, sponsored by Abu Dhabi
Dhabi in June! University
 Richard Taylor MBCI, Head of Business
The Workshop is designed to provide a timely insight into the Resilience, ADAA
value of establishing strong working relationships with  Mike Balmer MBCI, Managing Director,
suppliers and partners to ensure resilience and continuity of Senior Consultant, MTB Consulting
service. It will be an interactive event consisting of a series of  Tom Upchurch MBCI, Head of Security
presentations given by practitioner experts in their field. These and Occupational Health, National
will in turn be followed by exercises which will provide Bank of Abu Dhabi.
delegates with a comprehensive overview of the key steps in
enhancing resilience standards with critical suppliers and
encouraging them to adopt Business Continuity Management For a full list of the dates and places the
best practice through greater collaboration. roadshow will be visiting and to book, please
click here.
The Workshop will cover: Identifying critical suppliers;
Identifying Risks Within the Supply Chain; Auditing a supplier;
Suppliers Crisis communications plans; Joint exercising; Supply
Chain and the requirements of BS25999; Case studies – The
Good, the Bad and the Ugly; Understanding the organisation's
external dependencies; Tools, Techniques and Methodologies

BCI Asian Business


for Mitigating Supply Chain Risks; Ongoing Management of
Supply Chain; Onto Supply Chain Resilience - Security –
Logistical; Information & Physical; Sustainability; Ethical;
Health and Safety.
Continuity Awards
Speakers at the workshops include: The Business Continuity Institute is pleased to
announce a partnership with BCPAsia to run
Seattle, May 5, sponsored by Microsoft BCI Asian Business Continuity Awards.
 Larry Fischer FBCI, Managing Director, Corporate Originally established in 2007 as an initiative by
Continuity Inc Henry Ee FBCI, BCI Regional Director, the
 Traci Bishop MBCI, Enterprise Business Continuity Awards have grown in popularity and stature as
Manager, Microsoft they recognise all that is best in Business
 Tracey Graham, Microsoft Continuity Management within the region.
 Dan Newton MBCI, Senior Program Manager Lead, Lorraine Darke, BCI Executive Director,
Business Continuity Program, Microsoft comments “ BCM in Asia is a vibrant, growing
discipline and we are delighted to be able to
Calgary, May 10, sponsored by IBM recognise those who contribute to the success
 Cheryl Bieson MBCI, The Forzani Group, Inc of this achievement. BCPAsia have long been at
 Paul Saxton, Leader of IBM Canada‟s Business the forefront of leading the recognition of BCM
Resilience Consulting Practice, IBM by offering excellent training and consultancy
services. They are the ideal partner to ensure the
 Chris Tulloch MBCI
continued success of the Asian awards under the
BCI banner.” Full details on entry criteria and
award categories can be found at BCI Asian
Awards

BCI eNewsletter Volume 4 April 2011 Page 2


UK Workshop Programme BCM World
Exercise Planning Workshops – 8th and 9th June 2011, Birmingham
Conference and
Early Bird discount available until 13th May!
Exhibition 2011
The BCI is hosting two BCM exercise related workshops on
consecutive days. The objective of both workshops through a 9th – 10th November 2011, London
combination of presentations and exercises is to provide attendees Super Early Bird rate available until 30th
with a range of tools, techniques and ideas they can use to develop April – save £250 now!
their own exercise programme. Whilst exercising can take a number
of forms the main focus of both workshops will be on the most Booking your delegate place for the BCM
popular forms of exercising, those being scenario based simulations World Conference and Exhibition before the
and walkthroughs. As such, there will be a strong emphasis on end of April will save you £250, so book today
developing and extending realistic and interesting scenarios and to take advantage of this exceptional deal!
scripts that will fully engage teams and hints and tips for exercise
facilitation. Click here to book.
The two workshops are: The Conference programme is suitable for all
levels of practitioner, looking at the
 Essentials of Exercise Planning fundamentals of business continuity through
 Invigorating Your Exercise Programme the six stages of the BCM Lifecycle, focussing
in depth through case studies and panel
They have been designed so that BC professionals can sit either or discussions on topics such as:
both as the „Invigorating‟ workshop develops a number of themes
introduced in the „Essentials‟ workshop to a more advanced Dealing with Organisational Change; The
level….and if you book them together you receive a 10% discount. Future of Products and Services; Standards and
Measurement; and taking BC to the next level
For more information on the individual workshops and to book, by bringing together leading practitioners,
please click on the workshop titles above. consultants, analysts and academics to map out
future possible directions of BCM and define its
Our future programme : applications.

Business Continuity and Risk- Including the emerging risks of 2012 BCM is moving beyond its traditional concerns
Thursday 21st September, Leeds of "people, IT and facilities" into a well-
rounded discipline that not only helps
ICT Resilience Workshop: organisations protect value and reputation in a
Thursday 6th October, London crisis, but can provide sounder foundations
upon which to pursue growth and opportunity.
Supply Chain Workshop
Thursday 13th October, Belfast Attend the BCM World Conference and
Exhibition as a delegate and be part of this
Public Sector/Community Resilience: transition.
Week commencing 28th November Birmingham

Would you like a BCI Workshop to take place in your


country?
If you are interested in supporting the development of a BCI
workshop in your country or area, please contact Lucy Burns
in the first instance.

BCI eNewsletter Volume 4 April 2011 Page 3


BCI China Conference –
Growth through Adversity 2011 Nordic
10th – 11th May 2011, Shanghai Symposium
BCI China Conference – Growth through Adversity
18th – 19th May 2011, Stockholm –
10th- 11th May 2011, Shanghai

“The best conference I’ve ever attended!” – 2010 delegate sponsored by and
The BCI's China Conference brings together professionals from
different cultures, with the aim of mutual learning, challenging
assumptions and stimulating new ideas. LAST
CHANCE TO
BOOK
Under the title „Growth through Adversity‟, the 2011 China
Conference will look at new issues and take a new look at old
ones. Presenters from China, Eire, Japan, Singapore and the UK
include:
• James Royds FBCI, Chair of the BCI
• Shen Yong, eBay The annual BCI Nordic Symposium aims to
• Ian Charters FBCI, Continuity Systems bring professionals from the Nordic countries
• Nick Okabe, Tokio Marine & Nichido Risk Consulting to share their experiences and learn from each
• Jonathon Cormac, Cisco Japan other.
• Greg Hallahan, PSA Group
• James Zheng AMBCI, KPMG. Following on from last year‟s successful event
in Denmark, the 2011 Symposium is being
Experts in their field, these presenters are looking forward to held in Stockholm, Sweden and will take place
sharing their experience and knowledge with the delegates on over two days, Wednesday 18th and Thursday
subjects such as: 19th May.
• How BCM can help your organisation to become
stronger as a result of a crisis We are pleased to confirm that both Verizon
• The New International Standard for BCM Business and 4C Strategies have very kindly
• Managing Threats through Geographic Resiliency sponsored this year‟s event which will be held
• Corporate Governance in China and Worldwide at Verizon‟s offices in Armegatan 38, Solna.
• Reputational Protection
This year the Symposium has attracted
As well as the presentations taking place in plenary sessions, speakers from Ericsson, Posten, Telia,
delegates will also have the opportunity to work in smaller groups Vattenfall and Swedbank to name but a few.
over the two days choosing from the following topics:
• Business Continuity Basics - a simple overview of BCM The cost of the two days will be £600 .00+
• Business Impact Analysis VAT which includes a networking dinner
• Contaminated Products and Surviving Reputational during the evening of the 18th May.
Damage
• Embedding BCM in Your Organisation For further details on the complete
• Writing a BCM Plan, Implementing BS25999 programme and how to register, please visit
• Incident Management the website or contact Jan Gilbert.
It is an event not to be missed, where East and West learn from
each other.

Further details are available by clicking here. To book or enquire


e-mail Geoff Howard or phone +44 (0) 161 743 3554

BCI eNewsletter Volume 4 April 2011 Page 4


BCAW 2011 IN AUSTRALIA & Change Management; and Sheryl Lewin,
General Manager, Network Capacity – all
working within the Australian Government‟s
Human Services Portfolio.
BCAW 2011 witnessed an absolute flurry of activity around
Australia. Apart from launches in most States, there were a number Networking drinks and excellent finger food,
of initiatives ranging from exercises to in-house awareness provided by our hosts, followed this content
programmes, undertaken by many organisations. The on-line packed meeting. It as a joint BCI/Continuity
scenario game was a definite hit as were the webinars – well done to Forum event and all agreed that it was an
outstanding success.
everyone who put these together. This part of the world has been
beset with natural (unnatural?!) disasters and this probably Also within BCAW, Les Whittet, BCI Country
contributed to heightened interest in BCM – hopefully we can Representative for Australia, presented a paper
sustain/increase that interest without the aid of continuing multiple to the ACT Conference of the Australian
disasters! Computer Society. Entitled “From IT DRP to
Organisational Resilience”, the presentation
In most States the official BCAW launch events were joint was attended by a large and appreciative
BCI/Continuity Forum activities and we are grateful to Ernst and audience. It is anticipated that this will lead to
Young, the key sponsors. SA and WA organised their own activities other cooperative initiatives between the BCI
and achieved excellent results, yet again. and the ACS.

Some readers may remember the outstanding launch of the BCI BCAW Brisbane
Forum in WA last year which set a very high bar for all of the other
States. I suspect that the somewhat more modest, but still very The highlight of the week in Brisbane was a
successful, launch in 2011 may have been secretly welcomed in the gathering of around 100 people at the offices
Eastern States! of Ernst and Young. The theme of the event
was (as you might have guessed) on natural
BCAW Canberra disasters and with a particular focus on the
recent Brisbane floods. Indeed a number of
38 BCMs gathered in Canberra to launch BCAW 2011 in the the buildings in the precinct where the
Australian Capital Territory (ACT). Our hosts and sponsors, Ernst meeting was being hosted had only reopened
& Young shared a corner conference room in their new glass that week after clean-up and repairs. The
building, which provided great views of the Brindabellas, a mountain location was Eagle Street which runs beside
range to the west, and the downtown. High views were an the Brisbane River and is a mix of modern
appropriate choice for the keynote speaker, Dr Richard (Rick) high rise office blocks and beautiful heritage
Agnew, Director, Business Assurance Australia. His paper title was style buildings such as the Polo Club, the Old
“Is history repeating itself & so soon?! Convergence of disciplines – Customs House and the Stamford Plaza Hotel.
risk management, business continuity & resilience.” Rick compared
standards (ISO 31000, AS/NZS 5050 & draft ISO 22301) and After introductions by Ernst and Young, the
characteristics of high and low reliability organisations and BCI (David James-Brown) and Continuity
management as well as some of the lessons he has learnt in risk and Forum (Linda Nguyen) the main presentation
business continuity management using his summiting Mt Everest commenced.
and setting speed and height gliding world records over the Andes as
case studies. Rick has “bagged” the seven summits. The Keynote presentation: “The New Disaster
Management Environment in Queensland
Rick‟s presentation was followed by a panel introduced by Peter Preparedness and Resilience” by Senior
Wilkinson, Ernst & Young, and focussing on the major Sergeant Gareth Bosley and Assistant
Commonwealth Government agency, Centrelink, dealing with some Commissioner Peter Martin, Queensland
of the business continuity and emergency management challenges Police Service, was very well received. It
posed by the Black Saturday bushfires and more recently, flooding in focused on legislative changes that were
Victoria and Queensland before and after Cyclone Yasi. Panellists moving to improve the manageability of
included: Cheryl-Anne Moy, National Manager, Planning Risk & disaster situations by relevant agencies.
Continuity; Jennifer Teece, National Manager, Channel Integration

BCI eNewsletter Volume 4 April 2011 Page 5


After questions, our hosts Ernst and Young supplied networking
drinks and finger foods which were beautifully presented and
served. The networking function room had panoramic views over BCAW Western Australia
Brisbane and ironically the beautiful Brisbane River; which had
been the source of such pain and heartache in the previous weeks.
The Western Australian BCI Forum marked
BCWA 2011 with a half-day symposium in
In all, a great event, well organised by the Brisbane BCI Forum and
Perth on 22nd March 2011. The event, hosted
Continuity Forum and very well attended.
by the Health Corporate Network, had over
BCAW Victoria/Tasmania 30 participants, several whom were new to
BCM. Four speakers presented topics on
BCM implementation at a university, vital
The Vic/Tas forum ran a joint event with Continuity Forum (CF), records rescue and recovery, security audits
hosted by Ernst & Young. We had 70 people register for the event and the impact on BCM, and BCM
and approximately 50 attended. The meeting ran for 2 hours preparations for large scale public events.
followed by an excellent drink and networking session. Feedback on the symposium has been
positive and it is envisaged that this will
The forum included four presentations covering each of the theme become an annual BCAW event in Perth.
subjects for BCAW 2011.

1. Protecting value and reputation in a crisis was addressed BCAW Sydney


by David Harris from Vic Gov.
A joint event held with Continuity Forum
2. Delivering operational resilience was covered in a
attracted 106 delegates – a fantastic
presentation from Tim Cousins (Tim Cousins &
attendance. Post event networking was
Associates).
excellent and extended well beyond normal
3. Providing transparent corporate governance and risk
close off. The topic, “Controlled and
oversight was covered by Ernst & Young including a
uncontrolled variables: organisational culture,
link with Organisational Resilience.
politics and personality” by Siebert Neethling,
Principal Consultant at Bendelta, was
In addition, Phil Carter, BCI State Representative, provided an
somewhat different to the oft doom and
update on the Christchurch earthquakes and lessons learnt from an
gloom presentations in BCM and was
ANZ perspective.
exceptionally well received.
Feedback from CF was that this was "one of our best events".
A limited numbers viewing and inspection
tour of a major NSW utility‟s Crisis
Linus BCM software and specialist consulting also held a meeting
Management Command and Control Centre
on the second day of BCAW that attracted a similar number of
was arranged for BCI members only – this
people.
was attended by around 8 people.

BCAW South Australia


LOOKING FORWARD - BCAW 2012
The BCAW launch was a BCMIE/BCI/ACS Meeting 22/3 –
Speaker Robert Heath ““Managing BCM within an Organisation –
With the steadily growing number of BCI
Normal (Daily) and Incident Management Issues”. We had an
members in Australia and an increasing
attendance of 28 BCMIE/BCI/ACS members.
awareness of the need for effective BCM, we
confidently expect to well and truly surpass
Australasian Association of Diesel Specialists held their 2011
these results in 2012……watch this space!
Annual National Conference in Adelaide (25-27 March, 2011). The
Keynote Presentation from 0915-1000 on Saturday, 26 March 2011
was delivered by Michael Keen, BCI State Representative for South
Australia. The paper was titled, “Natural Disasters – What‟s
Unnatural about Business Continuity”. The conference had
approximately 100 registrants, with about 30-40 attending the first
days‟ session.

BCI eNewsletter Volume 4 April 2011 Page 6


Report on Exercise Watermark The Summit is planned by subject matter

meeting 17/3/11 experts to combine diverse presenters and


topical subjects into a program that
addresses contemporary issues for
The 27th meeting of the BCI NE Forum took the form of a desktop practitioner of business continuity and
exercise following up, from a business perspective, on the UK‟s related disciplines.
national Exercise Watermark that took place during the previous
week. The 2011 Summit will provide an excellent
opportunity for learning and networking
Rob Osborn led a team including Jackie Megson, Phil Downing and with experts and practitioners in business
Basil Zinn to develop the exercise. There were participants from a continuity, crisis management, resilience,
wide range of sectors including local government, public sector, crisis communications, emergency response,
health, IT services, communications, finance and sustainability IT disaster management, risk management
advisors. and the organisations which supply and
service these disciplines.
Sharon Sawyer from the Environment Agency explained the various
types of flooding and their role in issuing alerts of various severities. For further information, please click here.
Jackie then challenged the syndicate groups with a flood event of
increasing seriousness. Notes were taking in each syndicate and
these can be found by clicking here.

At the end of the session the participants were left with the following
considerations: 'Business Card'
 Do we know how our businesses would respond to a flood? email signatures for
 Have flood contingency plans been developed with suppliers
and customers? statutory members
 Have staff been trained on flood safety procedures?
 Do we have sufficient insurance cover in the event of a As you may be aware, the BCI has designed
flood? an optional electronic „Business Card‟ for
 Do we know what transport routes will be affected during a use by statutory members of the BCI. It can
flood? either be used as an email signature, as an
attachment, or as both.
 Should we have a specific Flood Plan or a generic Business
Continuity Plan?
The 2011 signatures are now available from
the following links:
Australasian Business FBCI

Continuity Summit 2011


MBCI
AMBCI
SBCI
8th – 10th June 2011, Sofitel Wentworth Sydney Hotel
Hopefully you‟ll agree this is a great way of
highlighting the BCI to others who may not
The Australasian Business Continuity Summit 2011 is the principal
be aware of it.
annual business continuity conference in Australia and New Zealand.
The Summit will include two conference days, Wednesday 8th and
Thursday 9th June, followed by Workshops on Friday 10th June.

BCI eNewsletter Volume 4 April 2011 Page 7


Global Membership Council (GMC)
In November 2010 and as part of the reorganisation of the BCI‟s governance structure, the GMC replaced the
membership council as the organisation‟s forum for developing and implementing the Board‟s strategy for
membership related products and services. New terms of reference have been produced to ensure there is
clarity and focus on what the GMC has to deliver so that the BCI strategy relating to membership is achieved.

The GMC has overall responsibility for membership issues including:

 Grade criteria, including transfers between grades


 Recruitment, admissions and retention, including appropriate assessment, examination & interview
process
 Fees and subscriptions
 The development of the body of knowledge of the BCI, including academic syllabus
 Membership services and benefits
 Conducting surveys of the membership and acting upon the results
 Management of the Code of Professional Practice and Ethics
 Management of the Complaints Procedure
 The provision of assurance and audit on membership matters.

Additionally, the GMC is responsible for implementing the strategy as laid down by the Board and developing
the appropriate policy for its delivery. This covers the growth and standing of the membership of the BCI as a
whole.

In order to ensure delivery of the strategic targets for membership related products & services, working groups
will be established and to date the following have already been set up.

CPD (Continued Professional Development) Lead – Alison Peters MBCI


Statutory Members Audit Lead – Patrick McIlwee FBCI
Examination Question Development & Assurance Lead – Lesley Grimes MBCI
BCI Quality Control Lead – John Worthington MBCI
GPG Lead – Lyndon Bird FBCI
Membership by Alternative Entry Lead – Kathleen Lucey FBCI
Mentoring Process Good Practice Lead – To be appointed
SBCI Faculty Review Lead – Kathleen Lucey FBCI
Membership Survey Lead – David James-Brown FBCI
BCI Diploma Development Lead – Lorraine Darke
Chapter & Forum Liaison & General Communications Lead – John Worthington MBCI
Ad-Hoc Disciplinary Committee Lead – Iain Taylor (Hon) FBCI
Assessment Lead – Paul Butcher MBCI

As indicated on the previous page, the GMC is looking for volunteers from the Membership to serve on a
number of these working groups. If you are interested, please contact the GMC.

BCI eNewsletter Volume 4 April 2011 Page 8


Subscriptions Department
Please remember that all queries regarding your subscriptions
should now be directed to Daniel Saunders in the Central How to manage your membership
Office. He can be contacted on +44 118 947 8530.
account on-line
If you wish to pay for your subscriptions by cheque, please send
to Daniel at The BCI, 10-11 Southview Park, Marsack Street,
• Go to the BCI website and click on the
Caversham Berkshire, RG4 5AF. UK.
members‟ login button on the left hand side.
This will take you to the secure section of the
Please feel free to contact Daniel at any time with any queries
website.
regarding your subscriptions.
To log into your record, type in your
Alternative Routes to membership of the username (this is your membership number
BCI e.g. 000123) and password (this should be on
your renewal notice). If you are unsure of
Helen Simm your password, please contact the
Membership department or request a
The Alternative Routes to Membership programme continues password reminder from the sign in page
to do well and we now have over one hundred new MBCI or of the members‟ area.
AMBCI members who also hold one of the following
credentials MBCP, CBCP or ABCP. • Click on “Edit my Details” in the left hand
box. You will then be taken to a screen which
We have so far received over three hundred applications for holds all the current details. Please fill in all
membership to the Institute from BCM professionals using this the boxes and use the scroll down menu
route. Full details on the application process can be found here. where appropriate. Please remember to
complete the Industry Sector correctly. If you
News for AMBCIs need any help regarding your specific industry
sector, please contact Lee Glendon.
The BCI Global Membership Council is pleased to announce a
new Upgrade Route for existing AMBCI members who wish to • If you are happy that all the information is
apply to upgrade to MBCI. correct, click “save details” and close. If you
need any further assistance, please feel free to
Existing Associate (AMBCI) members, who have held their contact the Membership department.
AMBCI membership with the BCI for at least one year, can
apply to upgrade to MBCI using the BCI‟s Continuing • To change your password, please click on
Professional Development (CPD) programme to demonstrate “Change my password” in the left hand box.
their experience. As with direct application to MBCI, it will be
necessary to demonstrate 3 years full time BCM experience • It is also possible to pay your annual fees
which must be recorded via the CPD site, which is accessible in a secure environment - most major credit
through the Members‟ Area of the BCI website. cards accepted.

Once you have your CPD record complete (which can be


backfilled with relevant documentation and experience to 2008)
and have held your AMBCI membership for at least one year,
BCI Consultancy Register
you can apply to upgrade your membership to MBCI by To enter your name or ensure that your details are
emailing helen.simm@thebci.org for an application form. up to date please log on to your BCI on-line
account and click on the “Consultant” tab. To
In addition, as an offer for Business Continuity Awareness view the Consultant‟s Register please click here.
Week, we will be waiving the usual £50 upgrade application fee
for any applications received before the end of May 2011.

We envisage that this will be a popular option, as it replaces the


necessity to sit (or resit) the BCI Certificate examination, so
please expect your application to take around 12 weeks to
process.
BCI eNewsletter Volume 4 April 2011 Page 9
BCI CPD Scheme Have you lost or forgotten your
username/password?
Helen Simm We are sure that more than one of you has, in the past, lost or
forgotten your username and or password. It is easy to recover your
The BCI CPD scheme is a benefit for all
Statutory members (SBCI, AMBCI, MBCI lost details through the BCI website.
and FBCI) and can be accessed via the left
hand menu in the members‟ area of the All you need to do is to go into the members‟ section of the website
website. and you are able to request these details to be sent to your email
address. As long as your email address is the same as we have
A CPD resources page has been created recorded on the database you should receive your details within 30
which pulls together extensive BCI minutes.
education resources that are available to all
members no matter where they are
located. There is also a short article from
Membership
If Subscriptions
you do not receive a reply or your email address has changed,
please contact our Membership Department.
one of our early CPD adopters explaining We have a number of convenient ways for you to pay your
how easy the system is to use and why he subscription fees. All BCI membership annual fee notices for both
believes it is beneficial to him and his new members and renewing members are issued in £Sterling, the
organisation. preferred currency of the BCI and all credit card transactions will be
taken in £Sterling. You can pay with Visa, MasterCard and most debit
cards through the members‟ area of the website and we can take the
same cards plus Amex over the phone.
Can be found on the
BCI website homepage and contains Payment can also be made by:
excellent material which could help with • Cheque (£Sterling, US$, Canadian$, Australian$, New Zealand$ and
your CPD learning. in Euros€)
• Directly into four different currency bank accounts (£Sterling, US$,
New Applicants Euros€ and Australian$)
• Direct debit from a UK bank account – for further information
As part of the Complaints and Appeals please contact our subscriptions department.
Procedure, the names of all applicants for
professional grades of membership are For more information on the fees for your location and the rates for
published on the BCI website for a period of paying in currencies other than £Sterling please see our website.
30 days only. To view these names please
click here.
Unallocated Membership Subscriptions
Mentoring Scheme
We still have a number of old payments which we are unable
Lynn Forrest to identify and allocate to member accounts and we still
receive new ones. If you recognise your payment as listed
Being a mentor is a way of sharing ideas and to below, could you
encourage new and existing Business Continuity please email Kate Curry, otherwise your membership could be
practitioners to develop their ideas and to give lapsed. Please remember that if you wish to pay by Bank
members of the BCI encouragement to grow their Transfer (BACS) you should ensure that an appropriate
knowledge. Being a mentee is a fantastic opportunity reference of member‟s name and/or membership number is
to develop your knowledge of Business Continuity given for each renewing member.
Management with the help of an experienced
professional. Date Amount Details

If you would like to register your interest in 15/04/2011 125.00 Prudential


becoming a mentor or you wish to find a suitable 14/04/2011 75.00 DWS Office AC
mentor, please click here. 25/03/2011 115.00 Dept of Finance N.Ireland
21/03/2011 40.00 Infrabel
Statutory members who are mentors can claim five 31/01/2011 75.00 South Wales Police
hours a year on their CPD. 26/01/2011 75.00 Metropolitan Police

BCI eNewsletter Volume 4 April 2011 Page 10


BCI Partnership
Corporate membership of the BCI
www.bcipartnership.com
Lee Glendon

What does the Partnership Do?


Have you ever wondered what the Partnership does and the benefits it could bring to your organisation? Then watch the
recent webinar where Lee Glendon and Simon Piatt from the BCI were joined by Piers Benn (Milton Keynes) and Nader
Mehravari (Lockheed Martin) whose organisations are very active Partners.

This 45 minute webinar outlines the tangible benefits of Partnership but also reports on the numerous successes the
Partnership has achieved in raising awareness of BCM as a discipline. Click here to watch.

Corporate membership of the Institute in the form of the BCI Partnership has recently been fully reviewed and updated
to make it easier for organisations to engage with the BCI and its membership.

For more information, please contact Simon Piatt or visit the website.

BCM Executive Forum 2011


June 21st to 23rd, Marriott, Brussels.
Forum theme: A future-fit BCM

Join leading practitioners and academics to advance the thinking behind and practice of Business Continuity
Management (BCM). As senior management look for new ideas on protecting value and reputation, developing
greater resilience and gaining better risk oversight, this Forum will help you be the person presenting the new ideas to
your organisation!

Session Themes
 Enterprise BCM: a broader view of BCM that recognises the unique organisational insights and relationships
that the fully effective BCM practitioner must establish in order to deliver added value to the whole business.
 The Board & C-Suite: Proven techniques to engage senior executives in BCM and resilience and sustain their
interest. Practical advice for those „water cooler‟ meetings.
 Supply Chain Resilience: Resolving the tension between agile and lean operational requirements with the need
for resilience in supply chain management approaches.
 Human factors in resilience: Culture and people determine the effectiveness of BCM programmes but how
do we know if our people are ready and willing to play their role in the effective management of a crisis?
 Governance, good practice, and resourcing BCM: Structures and approaches that work in large, complex
organisations. Approaches to measuring the value of BCM programmes and the role for BCM management
system standards.
 Threats, vulnerabilities and dependencies: Managing BCM for increasing complexity created by business and
financial re-engineering strategies and rapid technological change.

BCI eNewsletter Volume 4 April 2011 Page 11


BCM Executive Forum continued ...
About the Forum
Organised by the BCI Partnership, the BCM Executive Forum is designed exclusively for in-house practitioners,
and numbers are limited to 36 to maximise learning and networking opportunities. Each morning session will feature
expert speakers, followed by small group discussions, which will explore points of interest, and close with a plenary.
On each afternoon, participants will be presented with a choice of three break-out sessions, which will run as tutorials
to allow a deeper discussion on each of the themes. Sessions will be facilitated and rapporteurs will ensure a
comprehensive post-event report for participants.

Session Leaders
 Prof. Ed Borodzicz, Professor of Risk and Crisis Management Portsmouth University Business School +
Director of the Abu Dhabi International Center for Business Resilience, University of Abu Dhabi (Enterprise
BCM)
 Dr Helen Peck, Senior Lecturer, Commercial and Supply Chain Risk, Cranfield University (Supply Chain
Resilience)
 Stefan Gustafsson, Head of Incident and Crisis Management, Vattenfall, Sweden (Threats, vulnerabilities and
dependencies)
 Andy Mason, Head of BCM, PwC (Governance, good practice and resourcing BCM)
Emanuela Bellan, Head of the Crisis Management Unit, Secretariat-General of the European Commission
(Human factors in resilience)
 Lyndon Bird, Technical Director, BCI (The Board & C-Suite)

For more information and booking, please visit: http://www.bcipartnership.com/BEF2011.html

New Partners
We would like to welcome Braintrust [Ghana], (Associate).

Renewals
The following companies have also renewed their Corporate membership: Protel (Associate), Genzyme
(Associate) and Walk the Walk Solutions (Associate).

BCI eNewsletter Volume 4 April 2011 Page 12


External Events
The list below details conferences and exhibitions which may be of interest to those involved in Business Continuity
Management. Some of the event organisers offer discounts to BCI members and BCI Partnership Named Contacts, please
quote your BCI membership number when booking...

Business Continuity Forum


10th May 2011, London
Further information can be found by clicking here.

Airmic Conference and Exhibition


6-8 June 2011, Bournemouth,
More details can be found by clicking here.

Modern ERM:Risk Intelligence Paradigm 2011


8th & 9th June, Kuala Lumpur, Malaysia
More information can be found by clicking here.

Alarm Learning & Development Forum


19th to 21st June, Telford International Centre
More details can be found by clicking here.

WCDM
19th – 22nd June 2011, Toronto, Canada
More information can be found by clicking here.

British Red Cross Disaster Response Challenge


23rd – 25th September 2011
More information can be found by clicking here.

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BCI eNewsletter Volume 4 April 2011 Page 13

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