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One of the positive outcomes of the new Governance Structure is the Board‟s ability to re- EVENTS
engage with, and focus on, strategy. In other words, setting the regular conditions for BC in the Supply Chain
establishing the broad direction of travel for the Institute. The word strategy means Workshop Road show & BCI
different things to different people and I shall resist the temptation to define it here suffice Asian Awards – Page 2
to say that the Board takes this responsibility seriously – it is its highest priority – and will UK Workshop Programme &
do its upmost to discharge its responsibilities to meet or exceed your considerable BCM World Conference &
expectations.
Exhibition 2011 - Page 3
China Conference & Nordic
I am pleased to report encouraging progress in this first update of what I hope will
Symposium (BOOK NOW)
become a series of quarterly progress reports devoted to strategy. To kick things off the
– Page 4
Board held a full strategy working day in March and as a result of that full and at times
thought-provoking day, several initiatives have begun.
NEWS
The first of these is the formation of a strategy working group. Led by Chris Oliver and BCAW 2011 in Australia– page
supported by Steve Mellish, Guy Lane and Lorraine Darke the gritty business of taking a 5&6
long hard look at ourselves as an Institute has begun again in earnest. A crucial question Report on Exercise Watermark
was asked of each Board member: “where do you want to be in 5 or 10 years time?”. & Business Card for Email
Reassuringly there was a remarkable degree of consistency in the answers offered. Many of signatures – page 7
the “givens” remain extant: the Institute will continue to put the interests of its individual
members, practitioners and partners first and continue to offer them support. It is perhaps
worth emphasising that the BCI is an Institute first and foremost.
Moving forward a key challenge (of which there are many) will be maintaining and MEMBERSHIP
supporting the ongoing international discovery of the Institute‟s existence and sustaining GMC – page 8
its global reach and influence. This is perhaps the most interesting part: global reach and General Membership News –
influence. Currently nearly 50% of the Membership is based outside the UK and page 9 & 10
membership around the world is growing fast.
To that end the strategy group has commissioned a “mapping exercise” to compare and PARTNERSHIP
contrast complementary institutes across the world. That is not to say this work hasn‟t New BCM Executive Forum
happened before. It has. The difference this time is the formal way in which analysis will (BOOK NOW) - Page 11 &
be applied to improve the Board‟s understanding of the global context for business 12
continuity and many of its attendant disciplines in order to be better informed and
therefore make better decisions about various as yet undefined options and issues that EXTERNAL EVENTS
might lie ahead. Satisfying the demand for more products and services, while continuing to Page 13
play an important role on the global continuity stage is vital to the Institute‟s future.
Road Show
Managing Consultant, Business
Resilience Consulting Practice, IBM
Betty A. Kildow FBCI, Kildow
Lucy Burns Consulting
Jay Rosenblatt, Partner, SimpsonWigle
Don’t miss out on your chance to attend the highly rated Law LLP
Business Continuity in the Supply Chain Workshop which is
taking place in Seattle, Calgary and Toronto in May and Abu Abu Dhabi, June 8, sponsored by Abu Dhabi
Dhabi in June! University
Richard Taylor MBCI, Head of Business
The Workshop is designed to provide a timely insight into the Resilience, ADAA
value of establishing strong working relationships with Mike Balmer MBCI, Managing Director,
suppliers and partners to ensure resilience and continuity of Senior Consultant, MTB Consulting
service. It will be an interactive event consisting of a series of Tom Upchurch MBCI, Head of Security
presentations given by practitioner experts in their field. These and Occupational Health, National
will in turn be followed by exercises which will provide Bank of Abu Dhabi.
delegates with a comprehensive overview of the key steps in
enhancing resilience standards with critical suppliers and
encouraging them to adopt Business Continuity Management For a full list of the dates and places the
best practice through greater collaboration. roadshow will be visiting and to book, please
click here.
The Workshop will cover: Identifying critical suppliers;
Identifying Risks Within the Supply Chain; Auditing a supplier;
Suppliers Crisis communications plans; Joint exercising; Supply
Chain and the requirements of BS25999; Case studies – The
Good, the Bad and the Ugly; Understanding the organisation's
external dependencies; Tools, Techniques and Methodologies
Business Continuity and Risk- Including the emerging risks of 2012 BCM is moving beyond its traditional concerns
Thursday 21st September, Leeds of "people, IT and facilities" into a well-
rounded discipline that not only helps
ICT Resilience Workshop: organisations protect value and reputation in a
Thursday 6th October, London crisis, but can provide sounder foundations
upon which to pursue growth and opportunity.
Supply Chain Workshop
Thursday 13th October, Belfast Attend the BCM World Conference and
Exhibition as a delegate and be part of this
Public Sector/Community Resilience: transition.
Week commencing 28th November Birmingham
“The best conference I’ve ever attended!” – 2010 delegate sponsored by and
The BCI's China Conference brings together professionals from
different cultures, with the aim of mutual learning, challenging
assumptions and stimulating new ideas. LAST
CHANCE TO
BOOK
Under the title „Growth through Adversity‟, the 2011 China
Conference will look at new issues and take a new look at old
ones. Presenters from China, Eire, Japan, Singapore and the UK
include:
• James Royds FBCI, Chair of the BCI
• Shen Yong, eBay The annual BCI Nordic Symposium aims to
• Ian Charters FBCI, Continuity Systems bring professionals from the Nordic countries
• Nick Okabe, Tokio Marine & Nichido Risk Consulting to share their experiences and learn from each
• Jonathon Cormac, Cisco Japan other.
• Greg Hallahan, PSA Group
• James Zheng AMBCI, KPMG. Following on from last year‟s successful event
in Denmark, the 2011 Symposium is being
Experts in their field, these presenters are looking forward to held in Stockholm, Sweden and will take place
sharing their experience and knowledge with the delegates on over two days, Wednesday 18th and Thursday
subjects such as: 19th May.
• How BCM can help your organisation to become
stronger as a result of a crisis We are pleased to confirm that both Verizon
• The New International Standard for BCM Business and 4C Strategies have very kindly
• Managing Threats through Geographic Resiliency sponsored this year‟s event which will be held
• Corporate Governance in China and Worldwide at Verizon‟s offices in Armegatan 38, Solna.
• Reputational Protection
This year the Symposium has attracted
As well as the presentations taking place in plenary sessions, speakers from Ericsson, Posten, Telia,
delegates will also have the opportunity to work in smaller groups Vattenfall and Swedbank to name but a few.
over the two days choosing from the following topics:
• Business Continuity Basics - a simple overview of BCM The cost of the two days will be £600 .00+
• Business Impact Analysis VAT which includes a networking dinner
• Contaminated Products and Surviving Reputational during the evening of the 18th May.
Damage
• Embedding BCM in Your Organisation For further details on the complete
• Writing a BCM Plan, Implementing BS25999 programme and how to register, please visit
• Incident Management the website or contact Jan Gilbert.
It is an event not to be missed, where East and West learn from
each other.
Some readers may remember the outstanding launch of the BCI BCAW Brisbane
Forum in WA last year which set a very high bar for all of the other
States. I suspect that the somewhat more modest, but still very The highlight of the week in Brisbane was a
successful, launch in 2011 may have been secretly welcomed in the gathering of around 100 people at the offices
Eastern States! of Ernst and Young. The theme of the event
was (as you might have guessed) on natural
BCAW Canberra disasters and with a particular focus on the
recent Brisbane floods. Indeed a number of
38 BCMs gathered in Canberra to launch BCAW 2011 in the the buildings in the precinct where the
Australian Capital Territory (ACT). Our hosts and sponsors, Ernst meeting was being hosted had only reopened
& Young shared a corner conference room in their new glass that week after clean-up and repairs. The
building, which provided great views of the Brindabellas, a mountain location was Eagle Street which runs beside
range to the west, and the downtown. High views were an the Brisbane River and is a mix of modern
appropriate choice for the keynote speaker, Dr Richard (Rick) high rise office blocks and beautiful heritage
Agnew, Director, Business Assurance Australia. His paper title was style buildings such as the Polo Club, the Old
“Is history repeating itself & so soon?! Convergence of disciplines – Customs House and the Stamford Plaza Hotel.
risk management, business continuity & resilience.” Rick compared
standards (ISO 31000, AS/NZS 5050 & draft ISO 22301) and After introductions by Ernst and Young, the
characteristics of high and low reliability organisations and BCI (David James-Brown) and Continuity
management as well as some of the lessons he has learnt in risk and Forum (Linda Nguyen) the main presentation
business continuity management using his summiting Mt Everest commenced.
and setting speed and height gliding world records over the Andes as
case studies. Rick has “bagged” the seven summits. The Keynote presentation: “The New Disaster
Management Environment in Queensland
Rick‟s presentation was followed by a panel introduced by Peter Preparedness and Resilience” by Senior
Wilkinson, Ernst & Young, and focussing on the major Sergeant Gareth Bosley and Assistant
Commonwealth Government agency, Centrelink, dealing with some Commissioner Peter Martin, Queensland
of the business continuity and emergency management challenges Police Service, was very well received. It
posed by the Black Saturday bushfires and more recently, flooding in focused on legislative changes that were
Victoria and Queensland before and after Cyclone Yasi. Panellists moving to improve the manageability of
included: Cheryl-Anne Moy, National Manager, Planning Risk & disaster situations by relevant agencies.
Continuity; Jennifer Teece, National Manager, Channel Integration
At the end of the session the participants were left with the following
considerations: 'Business Card'
Do we know how our businesses would respond to a flood? email signatures for
Have flood contingency plans been developed with suppliers
and customers? statutory members
Have staff been trained on flood safety procedures?
Do we have sufficient insurance cover in the event of a As you may be aware, the BCI has designed
flood? an optional electronic „Business Card‟ for
Do we know what transport routes will be affected during a use by statutory members of the BCI. It can
flood? either be used as an email signature, as an
attachment, or as both.
Should we have a specific Flood Plan or a generic Business
Continuity Plan?
The 2011 signatures are now available from
the following links:
Australasian Business FBCI
Additionally, the GMC is responsible for implementing the strategy as laid down by the Board and developing
the appropriate policy for its delivery. This covers the growth and standing of the membership of the BCI as a
whole.
In order to ensure delivery of the strategic targets for membership related products & services, working groups
will be established and to date the following have already been set up.
As indicated on the previous page, the GMC is looking for volunteers from the Membership to serve on a
number of these working groups. If you are interested, please contact the GMC.
This 45 minute webinar outlines the tangible benefits of Partnership but also reports on the numerous successes the
Partnership has achieved in raising awareness of BCM as a discipline. Click here to watch.
Corporate membership of the Institute in the form of the BCI Partnership has recently been fully reviewed and updated
to make it easier for organisations to engage with the BCI and its membership.
For more information, please contact Simon Piatt or visit the website.
Join leading practitioners and academics to advance the thinking behind and practice of Business Continuity
Management (BCM). As senior management look for new ideas on protecting value and reputation, developing
greater resilience and gaining better risk oversight, this Forum will help you be the person presenting the new ideas to
your organisation!
Session Themes
Enterprise BCM: a broader view of BCM that recognises the unique organisational insights and relationships
that the fully effective BCM practitioner must establish in order to deliver added value to the whole business.
The Board & C-Suite: Proven techniques to engage senior executives in BCM and resilience and sustain their
interest. Practical advice for those „water cooler‟ meetings.
Supply Chain Resilience: Resolving the tension between agile and lean operational requirements with the need
for resilience in supply chain management approaches.
Human factors in resilience: Culture and people determine the effectiveness of BCM programmes but how
do we know if our people are ready and willing to play their role in the effective management of a crisis?
Governance, good practice, and resourcing BCM: Structures and approaches that work in large, complex
organisations. Approaches to measuring the value of BCM programmes and the role for BCM management
system standards.
Threats, vulnerabilities and dependencies: Managing BCM for increasing complexity created by business and
financial re-engineering strategies and rapid technological change.
Session Leaders
Prof. Ed Borodzicz, Professor of Risk and Crisis Management Portsmouth University Business School +
Director of the Abu Dhabi International Center for Business Resilience, University of Abu Dhabi (Enterprise
BCM)
Dr Helen Peck, Senior Lecturer, Commercial and Supply Chain Risk, Cranfield University (Supply Chain
Resilience)
Stefan Gustafsson, Head of Incident and Crisis Management, Vattenfall, Sweden (Threats, vulnerabilities and
dependencies)
Andy Mason, Head of BCM, PwC (Governance, good practice and resourcing BCM)
Emanuela Bellan, Head of the Crisis Management Unit, Secretariat-General of the European Commission
(Human factors in resilience)
Lyndon Bird, Technical Director, BCI (The Board & C-Suite)
New Partners
We would like to welcome Braintrust [Ghana], (Associate).
Renewals
The following companies have also renewed their Corporate membership: Protel (Associate), Genzyme
(Associate) and Walk the Walk Solutions (Associate).
WCDM
19th – 22nd June 2011, Toronto, Canada
More information can be found by clicking here.