Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
June 2010
BRIEFING
Loss prevention briefing for North of England Members GENERAL
Disclaimer
The purpose of this publication is to provide a source of information which is additional to that available to the maritime industry from
regulatory, advisory, and consultative organisations. Whilst care is taken to ensure the accuracy of any information made available no
warranty of accuracy is given and users of that information are to be responsible for satisfying themselves that the information is
relevant and suitable for the purposes to which it is applied. In no circumstances whatsoever shall the Association be liable to any
person whatsoever for any loss or damage whensoever or howsoever arising out of or in connection with the supply (including negligent
supply) or use of information.
Unless the contrary is indicated, all articles are written with reference to English Law. However it should be noted that the content of this
publication does not constitute legal advice and should not be construed as such. Members should contact the Association for specific
advice on particular matters.
1
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Purpose
Improving Performance
2
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
Tel: +44 191 232 5221 Fax: +44 191 261 0540 Email: loss.prevention@nepia.com Website: www.nepia.com
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
Tel: +44 191 232 5221 Fax: +44 191 261 0540 Email: loss.prevention@nepia.com Website: www.nepia.com 3
Copyright © North of England P&I Association 2010
Tanker Management Self Assessment
be on completing elements generally in the order Incompatible management structures within a
presented. company of limited size.
Users will learn most and derive the most value Operation limitations when emergency
when the processes described in TMSA are response is controlled by government
completed by their employees. agencies.
An example of a KPI and corresponding best Following an audit, results can be used to drive a
management practice is contained in each of the cycle of continuous improvement with clearly
paragraphs describing the twelve elements later in defined goals. Benchmark comparison can be
this briefing. carried out with industrial peers using the TMSA
on-line benchmark comparison data mentioned
Key Performance
above.
Indicators
TMSA provides Key Performance Indicators
(KPIs) to measure the effectiveness of quality
management systems, and progress towards
achieving company goals and legislative
responsibilities.
The company should use KPIs to identify areas of
operation that require improvement and lay down
follow-up plans that identify the assignment of
responsibility for implementing improvements
deemed necessary.
As part of the self assessment process companies
evaluate which of the four stages of process
development best reflects their current operating
practice. This forms the basis of the score
submitted on the OCIMF on-line self assessment
database and provides the benchmark values for
future goal setting and development work.
Operators are encouraged to read each of the
four developmental stages of a process and
determine whether they can readily provide
evidence to demonstrate that they meet
performance criteria.
Once adopted TMSA guidelines can form part of
the company’s safety management system and
comprehensively fulfil a company’s obligation
under chapter twelve of the ISM Code.
A number of KPI’s will be considered
inappropriate for certain types of vessel operators.
These will be primarily concerned with the size of
vessel and geographical and operational
parameters.
These include but are not limited to:
Inland waterway operations.
Unmanned craft that do not permit KPI
attainment.
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
Tel: +44 191 232 5221 Fax: +44 191 261 0540 Email: loss.prevention@nepia.com Website: www.nepia.com 4
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Tanker Management Self Assessment
Elements of TMSA
(STCW) Regulations (as amended). Element two
of TMSA identifies the need for a similar approach
to the qualification and appointment of shore
Guidelines based personnel.
A formalised pre-employment process should
Guidelines define the twelve principles of determine the suitability of applicants for all
management practice and provide a framework appointments to shore-side posts, procedures for
for operators wanting to achieve safety and validating certificates ashore are equally important
environmental excellence. as those for seafarers and should include
recruitment personnel liaising with certificate
Element 1 – Management, issuing authorities and the applicant’s previous
Leadership and Accountability employers.
A statement of commitment from the company Continuity, retention and the provision of
chief executive is a fundamental foundation of any continuous professional development
safety management system. Element one opportunities for office and ship based staff are
acknowledges this fact and outlines the considered important steps in nurturing a robust,
responsibilities of senior managers to provide a efficient and committed work force. When staff
clear message on the future goals and ambitions retention rates drop below 70% TMSA
in the CEO’s mission statement. This should be recommends a review takes place to determine
supported with clear and concise documented why staff turnover is an issue.
procedures that identify unambiguous lines of The appointment of suitably trained individuals to
authority and a demarcation of responsibility for key positions within the organisation should not be
everyone in the organisation. undertaken lightly. Selection processes should be
All employees should be provided with clear clearly documented and appraisal procedures
instructions on what is expected of them. This should include suitable supplementary training
should take the form of a job description, agreed opportunities to encourage the development of
by the employee and documented as understood. individuals within the organisation.
Example: Example:
Key Performance Indicator from TMSA Stage 2 Key Performance Indicator from TMSA Stage 4
Safety and environmental excellence are fully Senior on-board personnel are rotated through
understood and supported by vessel and shore- office assignments.
based management teams.
Best Practice Guidance
Best Practice Guidance
Rotation improves on-board understanding of the
The company define safety and environmental wider aspects within the shipping business and
excellence, establish communication links to improves understanding of marine operations for
encourage information sharing and promote best non-mariner shore personnel.
practices across the fleet. Improvement
Personnel records should include a training
recommendations are tracked to ensure any
portfolio for each member of staff, this can be
necessary changes have been implemented.
used to ensure technical staff are kept up to date
on recent developments within the industry and
record the training undertaken by members of
Element 2 – Recruitment and staff.
Management of Shore-Based
Personnel
A mechanism to control the assessment of
competence and certification of seafarers has to
some extent been addressed with the introduction
and continued revision of the IMO 1978 Standards
of Training and Certification and Watchkeeping
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Copyright © North of England P&I Association 2010
Tanker Management Self Assessment
Element 3 – Recruitment and have a significant impact on the efficiency and
costs of vessel operation.
Management of Vessel Personnel
Operators are required by the ISM Code to
The competence and motivation of a ship’s crew establish and maintain procedures that identify
have consistently been identified as critical factors mechanical, electrical and other items of
in ensuring the safe and efficient operation of any equipment that, in the event of failure, may result
vessel. Pre-recruitment checks by the employer in a hazardous situation. This ‘critical equipment’
need to determine the authenticity of an will include main propulsion systems, steering
applicant’s certificates and previous relevant gear and cargo handling equipment.
experience. Pre employment medical screening of
crew members such as those offered by the Efficient planned maintenance systems that
Association have been shown to reduce incorporate defect reporting and close-out
significantly claim costs associated with medical procedures will assist with maintaining a vessel’s
and repatriation expenses. classification status and ensure that a suitable
range of spares are available in a timely manner
Regular crew appraisal procedures adopted by an for the completion of planned work activity on
employer will help identify those individuals who board.
work well as team and can be used to ensure
crew members are provided with a programme of Effective systems require a close working
continuous professional development suitable for relationship between a vessel’s chief engineer
the individual’s and company objectives. and the fleet technical superintendant. Regular
Individual training programmes can then be vessel inspections by superintendants combined
utilised to support crew weaknesses identified with a common computer based planned
during appraisals and encourage ambitious staff maintenance programme improve this relationship
to progress within the company and improve and enable both parties to work towards the
levels of staff continuity. completion of equipment manufacturers’
recommended maintenance practices.
In situations where a manning agent is used,
annual audits of agent premises should be carried The International Association of Classification
out to ensure company procedures are reflected Societies (IACS), publication ‘A guide to
in operating practices. Managing Maintenance in accordance with the
requirements of the ISM Code’ is a useful guide
Element 3 contains detailed advice on the types of for planning and implementing an effective
procedures that will ensure the integration of maintenance management system.
suitable best management practices to support
and develop a company’s vessel crewing policy. Example:
Key Performance Indicator from TMSA Stage 3 A common, computer-based maintenance system
on board each vessel records all planned
The company organises senior officer seminars to maintenance.
promote, emphasise, and enhance the company’s
safety management system. Best Practice Guidance
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Tanker Management Self Assessment
Element 5 – Navigational Safety Loading computers should be regularly assessed
against class approved criteria to ensure
Although the master is ultimately responsible for operational accuracy and records are maintained.
the safe navigation of the vessel, the company are Frequency of testing should be included in the
obliged to establish and maintain navigational vessel management documentation.
procedures that ensure the safety of the vessel.
These are likely to reflect the content of Crew members should receive suitable training
publications such as the International Chamber of prior to being placed in charge of cargo and
Shipping publication ‘Bridge Procedures Guide’, ballasting operations, this may include the use of
and ensure that a combination of navigational computer based training software as part of shore
techniques appropriate to the circumstances of based supplementary training courses.
the voyage, are implemented fully. Best practice Personal injury accidents that occur during
advice on these procedures includes employing mooring operations are often exacerbated by poor
the services of third party chart agent to monitor working practices and a lack of a proactive safety
and support vessel chart catalogues. culture on board. Crew familiarisation training and
Electronic chart use should be supported by the supervision of mooring operations should
comprehensive officer training and chart emphasize the importance of avoiding ‘snap back
correction software. zones’ and a thorough briefing of mooring
equipment operation. OCIMF Guidelines and the
Regular reviews of on-board compliance with UK MCA publication ‘Code of Safe Working
navigational plans should be performed by the Practice for Merchant Seamen (COSWP)’,
master and cross-checked by the shore-based Chapter 25 – Anchoring, mooring and towing
management team at frequent intervals. operations, contain detailed guidelines on
operational best practice.
The effectiveness of bridge management teams
should be included in crew reviews in order that Planned maintenance programmes should include
additional training needs can be addressed an assessment of the suitability of all mooring
satisfying TMSA element three. equipment and incorporate winch brake testing
and the number of spare mooring ropes and wires
Example:
should reflect the trading pattern of the vessel.
Key Performance Indicator from TMSA Stage 3 North of England’s loss prevention briefing ‘Wire
Vessel operators provide bridge resource Ropes and their Uses’ includes information on
management training courses for all deck officers. inspection, discard criteria and maintenance
These courses follow a set format. requirements of a number of different types of
wire carried on board including mooring wires.
Best Practice Guidance
Example: Stage 3
Trainers are suitably qualified. Refresher training Key Performance Indicator from TMSA Stage 3
is conducted wherever needs are identified. Staff
training records are documented. There is a documented system in place to ensure
that junior officers/relevant vessel staff are
actively involved in cargo planning and the
Element 6 – Cargo, Ballast and execution of cargo and ballast operations.
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Tanker Management Self Assessment
Element 7 – Management of Element 8 – Incident
Change Investigation and Analysis
Change of any description within an organisation Accident prevention requires a careful and
or on board a ship introduces the possibility of thorough analysis of incidents to ensure that
additional risk. An evaluation of the impact change contributing factors can be avoided in the future.
may have on operational matters and procedural This requires a consistent approach by the
tasks will assist in identifying which aspects of the organisation to accident reporting, investigation
company will be affected most, this will also and analysis in order that lessons learned may be
determine who should be responsible for communicated to other vessels and departments.
managing the change and whether there may be
Element 8 highlights the importance of crew
preparatory work required to re-train or issue new
members involved in accident investigation
equipment to those affected. Suitable risk
receiving suitable training and support from the
assessment will then be necessary to control the
company and third party subject specialists.
implementation of this process. CSWP Chapter 1
- Risk Assessment, provides detailed instructions Training programmes should include suitable
on how this should be carried out. refresher training and this should form part of the
individual’s personal training programme.
Technical changes may also require the provision
of revised drawings, equipment, operational and Company reflection and review practices must
technical maintenance manuals in order to ensure that incident information and analysis
maintain a detailed documented history of a findings are promulgated efficiently to the other
vessel and provide crew members with the vessels within the fleet and details are discussed
information they require to operate and maintain with crew members during safety committee
the vessel in a safe manner. meetings and onboard training drills.
Change therefore requires a documented process Example:
to ensure every aspect of the ‘change process’
has been addressed; this may well sit comfortably Key Performance Indicator from TMSA Stage 2
within the company’s safety management system.
External training in incident investigation
Objectives identified at the time of introducing techniques, including root-cause analysis, is given
change need to be assessed to determine their to at least one of the shore-based management
effectiveness. TMSA Element 7 recommends that teams.
this should take place on an annual basis and
may form part of the organisation’s twelve monthly Best Practice Guidance
review of their safety management system. The company uses classification
Example: societies/contracting companies to provide
specific courses in incident investigation.
Key Performance Indicator from TMSA Stage 2 Knowledge from the training courses may then be
used to train other shore and vessel personnel.
The system ensures that the documentation
supporting a change includes the reason for the
change, a clear understanding of the safety and
environmental implications, and the appropriate Element 9 – Safety Management
level of approval.
TMSA came about following inconsistencies in the
Best Practice Guidance development of individual safety management
systems and apathy in their application. TMSA
The company has a document process that principles are intended to enhance the
ensures authorisation for any change is approved implementation of the spirit of the ISM Code and
by senior vessel management/responsible person the adoption of a proactive safety culture on
and not by the person directly involved in the board.
change. The document includes reference to
appropriate safety and environmental issues. Monitoring the implementation of safety
management systems requires a document
review by shore based managers of working
practices carried out on board. Completed risk
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Tanker Management Self Assessment
assessments should be reviewed by technically ensure operational performance and the carriage
competent company representatives, common of suitable spares is maintained.
risk assessments introduced throughout the fleet
Company practices should be future-proof with
and near miss reporting adopted to promote the
procedures introduced to accommodate pending
safety culture on board.
legislative changes and environmental waste
Best practices include supplementing minimum reduction.
STCW safety training with personalised training
Non-conformities should be addressed within the
relevant to the role of individual crew members on
company auditing process.
board. Senior officers and visiting shore managers
should lead by example in the use of appropriate
personal protective equipment.
Example
Example:
Key Performance Indicator from TMSA Stage 4
Key Performance Indicator from TMSA Stage 3
Environmental performance is benchmarked
Appropriate company representatives make across the fleet and against the oil/marine industry
extended visits to all vessels within the fleet to as a whole.
confirm safety standards and ensure that safety
training programmes are effectively implemented Best Practice Guidance
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Tanker Management Self Assessment
suitable levels of cover are provided in the event Vessel inspections, checks on legislative
of an emergency developing. compliance by ships’ crews, and a review of
actions closed out following audit will all give an
Designated members of the team should receive
indication of how well the system is performing.
media training to ensure the control of information
passed to the press and a relationship established A fleet standard format of inspection that satisfies
with media professionals to support company the requirements of industry best practice
staff. guidelines should be used for internal audits
performed on all vessels and shore support
Scenario planning on board should ensure that
offices associated with the system.
training exercises are credible, realistic and
involve the shore based support team. Timing of Staff members with responsibility for performing
exercises should include the testing of procedures audits should be suitably experienced and given
outside the normal working hours of the office formal auditor training, a record of audits
personnel. performed should be held for future reference by
management and numbers of audits performed in
Exercises should reflect the nature of vessel and
keeping with those planned monitored.
fleet operation and should be recorded on a
company matrix. The effectiveness and status of corrective actions
recommended in previous audits need to be
Example: Stage 2
assessed as part of this process and systems
Key Performance Indicator from TMSA Stage 2 should include a documented process that can be
used for this purpose.
Lessons learnt from exercises and actual
incidents are incorporated into the emergency An analysis of inspection results and the
response plans when they are updated. operator’s ability to satisfy ISM requirements as
well as regulatory and legislative amendments
Best Practice Guidance should form part of a management review.
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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Tanker Management Self Assessment
North of England P&I Association, The Quayside, Newcastle upon Tyne, NE1 3DU, UK
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