1.

21 (Otill 'k NY I'Rl)FILF-ITI Ltil

I7-1 t_1MITF.D, I'ALAKKAD was established in the year 1076. as the Nallon's first
I: lecLronic Switching Systems Production Unit The Unit is situated in the industrial comdors of

Coimbatorc and Kochi (Kanjikode) in the. N1-4117 and only 10 kills from Paiakkud Town

The Unit rent into production in 1976 with a meager overall investment of Rs 26 Lakhs for
producing 10,500 lines of small electronic exchanges of 10 to 50 Line% capacity In 1 980,the
Unit was expanded �%ith an investment of Rs 98 lakhs, to produce 60.000 lines of medium sue
electronic exchanges of 200 line.% capacity The product range at that stage included sophisticated
rtt,cnnpmcessor controlled Exchanges for Civilian and Defense use and Subscriber Line Routiner
used for maintaining the telephone lines

in 1985, it was decided to establish manufacturing facibues for Digital Trunk Automatic
Exchanges. with an investment of Rs 67 57 Crores The planned capacity was to manufacture
30,000 circuit., of DTAX equipment, 50,00(1 lines of ILT and 50,000 lines of other exchanges
totaling 1,60,000 lines apart from PCB manufacturing facilities. With some modifications
within the overall investment, facilities were c.stublished to manufacture EJOB local exchanges also,
thereby increasing the overall capacity to 2,60,000 lines.

Quality of the products has been consistently goad The uncompromising attitude to
Quality has fetched ITI Ltd., Palakkad. and the coveted Self-Certification Scheme for
DTAX.Quality system in the unit was audited and certified to ISO-9002 QMS Standard in
Sept '93 The Unit has emerged successful through the surveillance audits conducted by IRQS
and was reassessed and certified as per ISO-9002 1994 version in 1996 and in 1999 ISO
9001.201_Kf Edition Certification was awarded to iT1 Palakkad Unit during Sept,2002. The
surveillance audit for QMS and the Certification audit for SMART card were successfully
completed during Sept' 2003 and ISO 9001 2000 edition Certification was awarded to ITI
Palakkad unit for Smart card manufacturing during this audit. ISO 9001:2000 Edition 2'
Surveillance audit was successfully completed during September 2005 and subsequently
Swvcillance audit was successfully completed during September 2006.

Environmental Management System in Palakkad unit was audited by 1RQS and certified to
ISO 14001 1 996 Standard in January 2005 and upgraded to 14001 2004 Edition in April 2006 and is
maintained till today Subsequently Surveillance audit was conducted successfully during February
2007.TIie unit is also engaged in the manufacture of OCB 283 switching system, in