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PR4 SLIP
SERVICE MANUAL
Code XYAA6338
PUBLICATION ISSUED BY :
Printed in Italy by :
UPDATING STATUS
DATE CODE
02/2000 687780D-00
03/2004 XYAA6338
PREFACE
This manual has been written for the field engineers who will be servicing the PR4 SLIP printer.
It provides all the information needed to install and service these printer models.
SUMMARY
PREREQUISITES
Knowledge of similar products is helpful to better understand the topics discussed in this manual.
REFERENCES
DISTRIBUTION: General
1.1 INTRODUCTION
The PR4 SLIP is an impact printer specifically designed
for the POS retail environment. It can print documents,
cheques and receipts.
The documents to be printed are aligned automatically
once inserted into the front slot.
Models equipped with the MICR option can read the bar
codes on cheques. Cheques can also be printed upside-
down.
An electronic card drives a banknote drawer and is
directly controlled by the printer's internal electronic
board.
This printer model is compatible with the EPSON
TMV 590 or OLIVETTI standard.
WINDOW
PAPER
OUTPUT CONSOLE FRONT COVER
FRONT
INSERTION
SLOT
Fig. 1-1
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1.3 BLOCK DIAGRAM
Printing module
MICR
reader*
MICR
Main board reader
board
*
Console
Power Supply
Fig.1-2
Fig. 1-3
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1.5 POWER SUPPLY CHARACTERISTICS
The machine must be equipped with a power supply of the following characteristics:
DC VOLTAGE POWER
24 V +20 -10% 45 W (max. 75 W)
Shell
3
1
2
1 +24 VDC
2 GND
3 Frame GND
Shell Frame GND
By means of the drawer and display option it is possible to drive a client drawer and display.
• Drawer Connector
1 Frame GND
2 Drawer kick-out drive signal 1
3 Drawer open/close signal
4 + 24 V
5 Drawer kick-out drive signal 2
6 Signal GND
With shielded
Drawer kick-out
solenoid
Drawer open/close
detection switch
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1.7 INTERFACES
6 DSR IN Space(+12)
Mark(-12)
7 Signal GND —
20 DTR OUT When DTR/DSR control is selected, this signal indicates whether
the printer is busy.
SPACE=OK/MARK=busy
When XON/XOFF control is selected, the signal indicates whether
the printer is connected and ready to receive data.
SPACE=OK /MARK=busy
The signal is always SPACE except during:
HW reset, Self test, Set-UP
25 INIT IN The printer is reset when the signal remains Space for more
than 1msec (only when selected from set-up)
10 ACKX0 Printer
11 BUSYX Printer
12 PAPEMX Printer
13 SETOUX Printer
14 AUTLFX Host
15 FAULTX Printer
16 IMPRAX Host
17 SELINX Host
18 to 25 GND ___
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2. INSTALLATION
Fig. 2-1
Fig. 2-2
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2.3 REMOVING THE BLOCKAGES
USED FOR TRANSPORTATION
Fig. 2-3
B A
Fig. 2-4
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2.5 CONNECTIONS
Fig. 2-5
3.1 LEDS
There are five LEDs on the console indicating,
respectively:
LED 4 When on, indicates that the printer is waiting for a form to be inserted from the front.
LED 5 When on, indicates that a form was expelled from the top or from the front and has not
yet been removed.
(*) Also see the section entitled Console Indications, which explains the error conditions signaled by the LEDs
(errors or malfunctions) and gives the appropriate corrective actions.
CONSOLE
Fig. 3-1
Each LED on the console can indicate a condition in any one of the following ways:
off on flashing
The way in which the five LEDs come on indicates the different failures (errors or malfunctions).
3 Incorrect read from EPROM of the initial Press any key to load the default values
SETUP values and readjust
5 Incorrect read from EPROM of the carriage Readjust the position of the carriage
position adjustment value
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For a detailed description of Ref. 7, press any key and
the LEDs will assume one of the following
configurations:
Operator action:
Activate the slip test mode as described in Secton 4.
Printer action:
1. Mechanical reset
2. Waits for slip insertion
Operator action:
Insert the slips successively and check alignment.
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4. SETUP AND ADJUSTMENTS
Proceed as follows to setup and/or adjust the printer: An acoustic signal sounds and the three LEDs located on
a. Open the printer's front cover. the lower part of the control console light to indicate
b. Press keys 1 and 2 simultaneously until an acoustic when the printer switches to the initial status menu.
signal is sounded. Pressing key 1 one or more times provides you with a
c. Press keys 1 and 2 simultaneously again, until light indication corresponding to the operation to be
another acoustic signal is sounded. performed (refer to the table below that provides the
correspondence between the light indications and the
d. Close the printer's top cover.
operations to be performed). Pressing key 2 grants
access to the menu indicated by the LED combinations.
2 Operator test
3 Printer setup
5 Hexdump
7 Slip test
I/O USER
USER: NATION CPI OPTION
OPTION: CHEQUE PRINT DISPLAY
AUTO LF RECEIVE BUFFER BUSY
HW RES PIN 6 HW RES PIN25 TOP LOW
FEEDER EXIT Main menus
USER: EXIT
SAVE I/O USER SAVE
SAVE: PRINT SAVE
4-2 XYAA6338
See also the following sections:
• Selectable Parameters
• Selecting the Parameters
EMULATION
EMULATION: EPSON TM-U590
I/O
I/O: SERIAL - EXIT
SERIAL: BIT
BIT: 8 - 7
SERIAL: BAUD
BAUD: 9600 - 4800 -2400 -1200
SERIAL: STOP
STOP: 1 - 2
SERIAL: PARITY
PARITY: NONE - ODD - EVEN
SERIAL: HANDSHAKE
HANDSHAKE: DTR - XON/XOFF
I/O: EXIT
USER
USER: NATION - CPI - OPTION - EXIT
USER: NATION
NATION: CP437 - CP850 - CP852 - CP858 -
CP860 - CP863 - CP864 - CP865 -
CP866
USER: CPI
CPI: 12.5 - 16.6
USER: OPTION:
CHEQUE PRINT: FRONT - REAR
AUTO LF: NO - YES
RECEIVE BUFFER: 45 - 2048
BUSY OFFLINE: NO - YES
HW RES PIN6: YES - NO
HW RES PIN25: YES - NO
TOP LOW: 1 -2 - 4 - 6 - FULL
FEEDER: FRONT - TOP
SAVE
SAVE: PRINT - SAVE - DEFAULT - RESTART
4-4 XYAA6338
4.2.4 SET-UP Diagram (Olivetti Serial Port
Emulation)
I/O enter Serial enter Bit/char enter 7 bit skip 8 bit skip
skip skip enter enter
skip
enter UP Baud rate enter 9600 skip 4800 skip 2400 skip 1200 skip
skip skip enter enter enter enter
User enter Nation enter CP 220 skip CP 437 skip CP 850 skip CP 851 skip CP 852 skip
enter enter enter enter enter
skip skip
CP 858 skip CP 860 skip CP 863 skip CP 865 skip CP 866 skip
enter enter enter enter enter
CP1250 skip CP1252 skip 8859/1 skip 8859/2 skip 8859/15 skip
enter enter enter enter enter
Options enter
AutoLF enter No skip Yes skip
skip skip enter enter
Restart
enter
I/O enter Serial enter Bit/char enter 7 bit skip 8 bit skip
skip skip enter enter
skip
enter UP Baud rate enter 9600 skip 4800 skip 2400 skip 1200 skip
skip skip enter enter enter enter
Emulation enter Epson 590 enter User enter Nation enter CP 437 skip CP 852 skip CP 858 skip CP 860 skip
skip enter enter enter enter
skip
skip
Nation enter CP 437 skip CP 858 skip Buffer enter 2 kB skip 35 B skip
Cpi enter 13.5 skip 16.2 skip AutoLF enter No skip Yes skip
skip enter enter skip enter enter
Options enter Buffer enter 2 kB skip 69 B skip Busy enter No skip Yes skip
enter UP AutoLF enter No skip Yes skip HWp25 enter No skip Yes skip
Busy enter No skip Yes skip HWp6 enter No skip Yes skip
HWp6 enter No skip Yes skip UP TopLow enter 1 skip 2 skip 4 skip
UP
skip enter enter skip enter enter enter
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4.2.6 SET-UP Diagram
(EPSON Parallel Port Emulation)
With the printer in the Setup mode, select the
parameters by following the flow charts provided
below.
Emulation enter Epson 590 enter User enter Nation enter CP 437 skip CP 852 skip CP 858 skip CP 860 skip
skip enter enter enter enter
skip
skip
User
enter UP Cheque enter Rear skip Front skip
skip skip enter enter
enter
Nation enter CP 437 skip CP 858 skip Buffer enter 2 kB skip 35 B skip
Cpi enter 13.5 skip 16.2 skip AutoLF enter No skip Yes skip
skip enter enter skip enter enter
Options enter Buffer enter 2 kB skip 69 B skip Busy enter No skip Yes skip
enter UP AutoLF enter No skip Yes skip HWp25 enter No skip Yes skip
Busy enter No skip Yes skip HWp6 enter No skip Yes skip
UP HWp6 enter No skip Yes skip UP TopLow enter 1 skip 2 skip 4 skip
Save enter Print enter Save skip Default skip Restart enter enter enter
skip skip enter enter enter
RIBBON CARTRIDGE
CONSOLE
Fig. 5-1
Fig. 5-2
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5.3 LOCATING THE COMPONENTS
ON THE ELECTRONIC BOARD
F9
F11
F4
Ref. Description
UC1 Custom
US6 Microprocessor
5-4 XYAA6338
5.3.2 MICR Board
Ref. Description
J1 To main board
J5 N.U.
J6 Head connector
UR1 RAM
US8 Microprocessor
US10 EEPROM
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5.4 REMOVING THE PRINT ASSEMBLY
• Remove the case (Section 5.2). • Disconnect all the connectors from the electronic
• Loosen screws 1 and 2 and then lift the machine off board and separate the machine from the base.
its base (Fig. 5-3). • To reassemble follow the disassembly procedures
• Detach the yellow ground wires. in reverse order giving special consideration to the
hooking points shown in the figure.
Fig. 5-3
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5.8 REMOVING THE PLATEN
• Remove the case (Section 5.2). • To reassemble the platen follow its disassembly
• Remove the print assembly (Section 5.4). procedure in reverse order and align as shown in
the figure.
• Extract the plate by sliding it from the front
(head side).
PROCEED VERY CAREFULLY. Note: After replacing the head readjust the parallelism
and the distance between the print head and
• Remove the bracket and unscrew screws A, B, C.
platen (Section 6.2).
You can remove the platen in the direction of the
arrow shown in the figure.
SCREW A
PLATEN
SCREW B
PLATE
SCREW C
BRACKET
Fig. 5-6
SCREW A
CARRIAGE MOTOR
SCREW B
Fig. 5-7
5-10 XYAA6338
5.8 REMOVING THE RIBBON
MOVEMENT PIN
• Remove the printer front cover. Remove the exchanger using a pair of pliers
• Remove the flat cable guide board upwards (Fig. 5-9). The pin is now free and can be removed
(Fig. 5-8), after having removed the bracket. by pulling it upwards.
BRACKET
FLAT CABLE
GUIDE BOARD
Fig. 5-8
PIN
EXCHANGER
Fig. 5-9
CARRIAGE MOTOR
SECURING SCREWS
PHOTOSENSORS
5-12 XYAA6338
5.10 REMOVING THE SLIP DETECTION
PHOTOSENSORS
• Remove the assembly by unscrewing the securing
• Remove the case (Section 5.2). screw shown in the figure.
• Remove the print assembly (Section 5.4).
• Remove the paper guide plate in order to be able to Note: The photosensor assembly must be adjusted
access the photosensor assembly. with respect to the platen as explained in the
PROCEED VERY CAREFULLY. section Adjusting the Photosensors
(Section 6.6.1).
SLIP DETECTION
PHOTOSENSORS SECURING SCREW
PR4
PLATE
Fig. 5-12
D
B
Fig. 5-13
Fig. 5-14
5-14 XYAA6338
5.12 REMOVING THE BOARDS
A
Drawer and
display card
Main board
Fig. 5-15
A Micr Board
Screw A
Fig. 5-16
Fig. 6-1
Fig. 6-3
6-2 XYAA6338
6.5 ADJUSTING THE CLEARANCE OF
THE DOCUMENT INSERTION SLOT
Fig. 6-5
Fig. 6-6
6-4 XYAA6338
6.7 ADJUSTMENT MENU
To enter into the Adjustment Menu follow the
instructions explained in Section 4.
After the mechanical reset performed once the menu
is entered, the console will assume the following
configuration:
LED 2 ON
LED 3 OFF
LED 4 OFF
Fig. 6-7
ON ON Photosensors
ON OFF Micr
OFF ON Carriage
OFF OFF Exit
Flashing LED 3
LED 1 Key 1 Key 2 Key 5
Fig. 6-8
Operator Action
Fig. 6-9
Printer Action
Operator Action
6-6 XYAA6338
Console Configuration:
Flashing LED 4:
Fig. 6-10
Operator Action
Fig. 6-11
Printer Action
Fig. 6-12
6-8 XYAA6338
Printer Action
Printer Action
Fig. 6-13
4. If it is not aligned:
• Press key 1 (SKIP) and move it to the left.
• Press key 2 (OK) and move it to the right.
5. When the triangle is in the correct position, close
the front cover.
This adjustment must be made using the MICR calibration card code 474245 A (special check) on which the
reference value is printed on the center bottom part of the card. Before beginning, make sure that the paper rolls
are installed since the printer will have to print the values referring to the calibration card.
Printer Action:
80 - 84 <===
85 - 89 <===
90 - 94 <===
95 - 99 <===
100 - 104 <===
105 - 109 <===
110 - 114 <===
115 - 120 <===
Operator Action:
By pressing KEY 1 (SKIP) the values indicated in the table are progressively printed.
When the reference value of the calibration card is included within the range of values printed by the PR4, press KEY
2 (OK) and perform the second part of the calibration cycle.
6-10 XYAA6338
Second part of the calibration procedure :
Console configuration:
Flashing LED 5
Fig. 6-14
Operator action:
Insert the check
Printer action:
Inserts the check
Console configuration:
Flashing LED 3:
Fig. 6-15
Operator action:
Press KEY 1 (OK)
Fig. 6-16
Calibration is performed by carrying out the second part of the calibration procedure FIVE TIMES. The operator
must therefore insert the check five times.
OK Calibration OK
A/D saturation
Too many peaks Too many peaks (noise)
Verify head Verify head connection (inverted)
Not OK
6-12 XYAA6338
7. INSTALLING THE DRAWER
CARD OPTION
J9
Fig. 7-1