SAP® ERP

SOLUTION OVERVIEW
YOU NEED A TRUS TED FOUND AT ION

“The move to SAP ERP gave us a strong foundation for

excellence in our core business functions and the support
we need for our overall growth strategy as we continue to
expand internationally.”

Albert Bechet, COO, Dexxon Group Holding

 . . . T O A C H I E V E B U S I N E S S E XC E L L E N C E A N D I N N O VAT I O N

SAP® ERP: SIMPLIFY, OPTIMIZE, INNOVATE

SAP is known for providing businesses like yours with the enterprise resource planning (ERP)
software needed to gain strategic insight, increase productivity, and respond flexibly to
changing markets to compete better. SAP® ERP software has been instrumental in increasing
employee productivity and enabling informed decisions that set businesses apart from their
competition. Yet the SAP ERP application demonstrates how the SAP vision has broadened.
Increasing efficiency within an organization is still of critical importance. However, SAP’s
concept for ERP software has transcended the organization’s walls to enable automation
of end-to-end business processes that extend to the entire business value chain, including
partners, suppliers, and customers.

POWERED BY SAP NetWeaver®

SAP ERP is powered by the SAP NetWeaver® platform. SAP NetWeaver unifies technology
components into a single platform, allowing organizations to reduce IT complexity and
obtain more business value from their IT investments. It provides the best way to integrate
all systems running SAP or non-SAP software.

SAP NetWeaver also helps organizations align IT with their business. With SAP NetWeaver,
organizations can compose and enhance business applications rapidly using enterprise
services. As the foundation for enterprise service-oriented architecture (enterprise SOA),
SAP NetWeaver allows organizations to evolve their current IT landscapes into a strategic
environment that drives business change.
A S YO U R B U S I N E S S E V O LV E S
MANAGING TODAY’S BUSINESS CHALLENGES
In today’s business climate, you are
faced with globalization, compressed
business cycles, heightened customer
expectations, and demands for increased
profitability. Constant changes in the
business environment only compound
these challenges. You need to be able to
respond flexibly without sacrificing
profitability, transparency, or internal
control. With the right ERP software,
you can boost your performance as you
pass the following major hurdles:
WINNING ORGANIZATIONS
Winning organizations execute core
business functions more economically
than their competition. They orchestrate
business processes to include their
customers and suppliers, and they
hire the best talent on the planet. In
providing stakeholders and managers
with financial transparency, they
inspire complete confidence. And
SETTING NEW STANDARDS FOR ERP
In the last 30 years, SAP has become
the global leader in business software,
serving more than 38,000 customers
worldwide, including organizations
of every size and type. Along the
• Simplify reporting across complex
corporate structures
• Improve business processes and
increase collaboration with suppliers
and customers
• Accelerate time to market and time
to value with more personalized
products and services
• Gain agility and speed in your
operations
• Optimize the use of corporate
resources and assets
• Deliver higher levels of service and
enhance customer satisfaction
they continually innovate, which
means their ERP software must do
more than process transactions.
The successful enterprise in today’s
globally integrated marketplace must
have ERP software that effectively
addresses its industry-specific needs. Its
users require direct access to relevant
way, SAP has accumulated a unique
knowledge base of best practices in
more than 25 industries – including
yours. The SAP tradition of leadership
continues with a new generation of
The SAP ERP application has an exten-
sive range of functionality – including
personalized information access and
tailored reporting – to help you in all
these areas. And it scales to support
business requirements of midsize and
large organizations, whatever their
industry or global reach. With full
support to integrate your core business
processes – such as customer relation-
ship management, supply chain
management, supplier relationship
management, and product life-cycle
management – SAP ERP provides a
foundation for growth, innovation,
and process excellence.
enterprise information to make effec-
tive decisions. Employees need tools
that allow them to perform their jobs
efficiently, and they expect software
designed for adaptability that grants
them the freedom to innovate. These
are just a few of the benefits that will
increase your competitive lead every
single day when your software is SAP ERP.
ERP software that gives your company
unprecedented speed and flexibility to
improve your bottom line by improv-
ing your enterprise resource planning.
. . . EMBRACE CHANGE
S A P E R P P R OV IDES THE F O UN D AT ION

A FOUNDATION FOR EXCELLENCE

AND INNOVATION
SAP ERP delivers a set of proven, robust solutions. With their extended cross-enterprise
functionality, you can manage corporate assets and critical business processes better. By
giving you access to data locked away in legacy and non-SAP software systems, they
protect your IT investment. SAP ERP provides the tools to leverage the skills and
training of your staff. As new business scenarios and technologies emerge, you will
find SAP ERP has already positioned your organization for accelerated change.

Improve Financial Management self-services. Provide a single point of

Enhance your financial management
skills with integrated business analytics.
Gain insight into your organization’s key
performance indicators. Take actions
that improve overall performance and
profitability. Employ comprehensive
analytics and reporting functionality
to ensure regulatory compliance.
Manage Your Most Valuable
Asset – Your People – Well
Support your employees through every
phase of their employment, from re-
cruitment and training to development
and promotion. Empower your global
workforce with a host of easy-to-use
contact for all HR service requests
through an employee interaction center.
Track costs and the ROI associated with
your HR projects.
Respond Faster
Empower the people in your organi-
zation by providing the information
they need to react promptly and
respond proactively to market changes
and competitive challenges.

Reach Further
Extend the reach of your business
processes beyond your enterprise.
Promote collaboration by providing
easy access to a consolidated and
consistent view of your business
processes. Enable partners, suppliers,
and customers to engage with you in
real time.
Sharpen Business Insight
Master analytics and performance
management to proactively identify
opportunities and align strategy across
your business. Profit from direct access
to enterprise information. Operate
effectively by using streamlined
dashboards to inform your strategic
and operational decisions.
Improve Extensibility
Extend your business processes to in-
clude just the right mix of customer re-
lationship management, supply chain
management, product life-cycle man-
agement, and other functionality as
business needs evolve.
. . . FOR SUCCESS
Augment functionality and business
processes by implementing the SAP
xApps™ family of composite applica-
tions, high-quality software from
SAP and its expanding ecosystem of
software partners.
Curb Integration Costs
Position your business to adapt to busi-
ness requirements as you discover
them. Significantly reduce total cost of
ownership. Deploy only the compo-
nents you need at the time your busi-
ness needs require them.
A C H I E V E P R O C E S S E XC E L L E N C E

SAP ERP OFFERS THE FUNCTIONALITY YOU NEED TO

ACHIEVE PROCESS EXCELLENCE ACROSS YOUR ENTERPRISE
• Human capital management – • Sales and service – Streamlined
Maximized potential of your work- order management resulting in
force through talent management, excellent customer satisfaction and
workforce deployment, and work- reduced administrative costs
force process management
• Corporate services – Centralized and
• Procurement and logistics – decentralized services for managing
Significant cost savings and higher real estate; enterprise assets; project
customer service levels portfolios; corporate travel; environ-
ment, health, and safety compliance;
• Product development and quality; and global trade services
SAP ERP provides you with the manufacturing – Superior
following functionality: manufacturing performance,
• Self-service – Easy-to-use letting you bring innovations to
self-services and role-based market faster than your competitors
access to information

• Financial management – Enhanced

financial processes and reporting
and robust support for regulatory
compliance

SAP NetWeaver®

“The upgrade is our first step in realizing the increased value

of SAP ERP to drive continuous business process productivity
and innovation. The upgrade was accomplished easily, quickly,
cost-effectively, and with minimal disruption to our business.”

John Wheeler, CIO, NOVA Chemicals Corporation

. . . WITH THE RIGHT FUNCTIONALIT Y
AUT OMATE AND EXTEND YOUR BUSINESS PROCESSES

SAP ERP SOLUTION MAP: UNLOCKING

BUSINESS VALUE
SAP ERP supports your most important
business processes and provides tools
to help you understand how these
processes work. One of these tools is
the SAP solution map.
SAP solution maps are multilevel
blueprints of processes constructed
from customer and industry analysts
input, plus the technical expertise
SAP has acquired through extensive
business experience and research. By
showing what processes SAP and SAP
partner solutions support, the solution
maps help you visualize, plan, and
implement a coherent, integrated,
and comprehensive information tech-
nology solution that covers all your
critical business processes. You can
review the solution map for SAP ERP
online at www.sap.com/businessmaps.

SOLUTION MAP

End-User Service Delivery

Strategic Enterprise
Analytics Management
Financial Analytics Operations Analytics Workforce Analytics

Financial Supply Chain

Financials Management
Financial Accounting Management Accounting Corporate Governance

Human Capital Workforce Process

Talent Management Workforce Deployment
SAP NetWeaver®
Management Management

Procurement and Inventory and Warehouse Inbound and Transportation

Procurement
Logistics Execution Management Outbound Logistics Management

Product
Life-Cycle Data
Development and Production Planning Manufacturing Execution Product Development
Management
Manufacturing

Sales and Service Sales Order Management Aftermarket Sales and Service Professional-Service Delivery

Enterprise Project and Environment,

Real Estate Travel Health, and Quality Global Trade
Corporate Services Management
Asset Portfolio
Management Safety Compli- Management Services
Management Management ance Mgmt.

SAP® ERP Solution Map


ESTABLISH A PLATFORM FOR GROWTH AND INNOVATION
Enterprises can achieve superior opera-
tional performance in all areas of
their organization when their business
processes are based on SAP ERP. They
can adapt quickly and cost-effectively
to changing requirements and reduce
operating costs in the following ways:
Increasing productivity
• Improves cost control through
advanced management of key
business processes across the
organization
• Improves operational efficiency
by extending the reach of business
processes throughout and beyond
the enterprise
• Accelerates response to market
changes and competitive challenges
Reducing costs through increased
flexibility
• Improves process standardization,
efficiency, and adaptability by
utilizing enterprise SOA
• Facilitates access to transactions,
information, and collaborative
activities across a broad business
community
• Makes it possible to add specific func-
tionality as it is needed to support
evolving business requirements
• Protects and leverages existing
investments in SAP solutions
Optimizing IT spending
• Eliminates IT costs by tightly
integrating and optimizing
business processes
• Reduces capital outlay by eliminating
the need to purchase third-party
software, thanks to broad and deep
functionality
• Reduces costs by standardizing
enterprise software on a single
integrated platform
• Enables faster, more efficient business
expansion by eliminating the com-
plexity of managing homegrown or
heterogeneous software applications
Delivering faster, higher ROI
• Enables rapid implementation
techniques that cost less than half
what traditional approaches cost
• Provides rapid access to needed
functionality through preset defaults
and prepackaged, industry-specific
versions
• Enhances the value of existing
software investments by increasing
their use throughout the enterprise
. . . WIT H S A P E RP
Integrating other systems with
SAP solutions is now much easier
with the SAP NetWeaver platform.
SAP NetWeaver not only integrates
IT systems, it also leverages existing
IT investments by linking users,
information, and business processes
throughout the organization and
across technology boundaries.
Moreover, SAP has revolutionized how
upgrades are delivered, with SAP ERP
now available as modular building
blocks that combine software, best
practices, and services. This means you
can implement additional functionality
and enhancements incrementally. This
evolutionary approach protects your
existing IT investments and results in
considerable cost savings.
US E S A P S E R V IC ES
A TRUSTED BUSINESS PARTNER
Drawing on over 30 years of ERP
experience and leadership, SAP has
created robust ERP applications that
grow with your business, whether
you are looking for organization-wide
solutions or simply want to standardize
your current IT environment. Users
of earlier versions of SAP software
or third-party ERP applications can
transition easily to SAP ERP and bring
a new dimension of efficiency and
flexibility to their businesses.
To ensure your projects are completed
efficiently and you get the fastest return
on your investment, you can turn to the
SAP Services organizations. Through
this dynamic network you have access
to all the services groups within SAP.
These groups represent the broadest
and deepest expertise in the industry
and cover consulting, education,
support, custom development, hosting,
and business process outsourcing. The
services groups are there to help you
implement, operate, enhance, and
upgrade your SAP enterprise solution.
Leveraging the experience gained
during thousands of customer imple-
mentations, the SAP Services offerings
foster business process innovation that
dramatically improves your operational
efficiency. Delivered by SAP and its
partners, these services are tailored to
your unique business requirements to
help you achieve the maximum benefit,
lowest total cost of ownership, and
minimal disruption when you upgrade
to the newest release of SAP ERP.
 . . . T O IMPL EMEN T A COMPREHEN SIVE SOL U TI ON
ENHANCE BUSINESS PROCESSES AND DELIVER NEW VALUE
Business Process
Shared Services and Business
Process Outsourcing
Self-Services
Financial Management
Human Capital Management
Key Capability Business Value
• Support shared services for HR, • Lower operational costs
purchasing, and financial management • Improve quality of HR, finance, and
• Enable call center support for managing purchasing activities
the global workforce
• Choose from a wide selection of business
process outsourcing and application
hosting partners supported by SAP
• Support employee business roles by • Lower operational costs
providing views of information tailored • Increase responsiveness to information
for each role • Improve collaboration and streamline workflow
• Boost productivity and efficiency by giving throughout the enterprise
employees and managers direct access
to relevant information for human capital
management, financial management,
operations, and analytics activities
• Simplify financial reporting compliance for • Lower the cost of finance operations
local and international standards • Eliminate redundant systems for financial
• Get superior internal control over reporting
operating processes in finance • Increase internal control and lower the cost
• Gain deeper insight into financial of financial compliance
performance across the enterprise
• Increase automation of accounting,
consolidation and reporting, and working
capital management processes
• Attract the right people, develop and • Improve employee retention rates
leverage their talents, align their efforts • Lower the cost of training and employee
with corporate objectives, and retain education
top performers • Become an employer of choice
• Increase efficiency and help ensure • Lower the operational costs of HR activities
compliance with changing global and local
regulations by using standardized and
automated workforce processes
• Create project teams based on skills and
availability, monitor progress on projects,
track time, and analyze results
• Manage human capital investments
by analyzing business outcomes,
workforce trends and demographics,
and workforce planning
C H O O S E W I S E LY

Business Process Key Capability Business Value

Procurement and Logistics • Sustain cost savings for all spending • Lower operational costs
Execution categories by automating routine tasks, • Reduce rogue spending
such as providing electronic catalogs from • Increase control over purchasing processes
which employees can order products and • Improve collaboration with trading partners
services
• Reduce costs through process automation
and efficient collaboration with suppliers
• Increase customer service level by
delivering the right products on time and
with high quality
• Improve resource utilization by supporting
cross-docking processes and data
collection technologies, such as radio
frequency identification and bar codes
• Enhance productivity of all activities
related to the incoming and outgoing
movement of physical goods
• Reduce transportation costs through
better consolidation and collaboration

Product Development and • Shorten time to market through • Increase product profitability
Manufacturing streamlined new-product development • Improve fulfillment rates
• Deliver higher-quality products and ensure • Reduce customer defection due to poor
punctual delivery of promised orders product quality
through optimal planning, scheduling, and
sequencing on the factory floor
• Reduce costs by ensuring real-time
visibility across all shop-floor processes,
including availability checking and costing

Sales and Service • Increase the number of sales orders • Lower the cost of sales by improving internal
processed and reduce administrative efficiency
costs through automation of sales • Increase internal control over order-to-cash
order management and the use of processes
profitable Internet-based solutions
such as e-commerce
• Deliver greater customer satisfaction by
providing easy access to accurate, timely
information
• Streamline processes to facilitate
cost-effective mobile access for field
employees
• Improve the management of incentives
and commissions to maximize productivity
and boost sales

Travel Management • Improve efficiency of travel booking and • Improve internal control over travel and
expense reporting processes expense management
• Integrate expense management as part of • Lower operational costs
the overall accounts payable and
budgeting systems
• Improve analysis of travel spend and policy
compliance
 . . . AND S EL ECT PROVEN A PPL IC AT ION S FO R E RP

Business Process Key Capability Business Value

Real Estate and Property
Management
• Enable property managers to define the
real estate infrastructure
• Improve efficiency of corporate real estate
management
• Enable commercial real estate companies
to manage contracts and service
agreements
• Improve profitability of commercial real estate
companies
• Optimize utilization of commercial real estate
• Reduce operational cost of managing corporate
real estate

Asset Management • Perform preventive and predictive Improve asset utilization rates
maintenance, maintenance cost budgeting,
maintenance execution, and work-
clearance management

Project Management • Manage the entire portfolio of projects – Improve visibility of project costs
from strategic portfolio management to
project planning, execution, and accounting

If you would like to know more about SAP ERP and how it can help your company
operate more efficiently and profitably, please visit www.sap.com/erp.
 www.sap.com /contactsap

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