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Zahirul Hoque*
La Trobe University, Australia
Peter Brosnan
Griffith Business School, Griffith University,
Brisbane, Australia
INTRODUCTION
topics in managerial accounting and has been studied from the theoretical perspectives of
economics, psychology, and sociology (for details, see Covaleski, Dirsmith and Samuel, 1996;
Fisher, Fredrickson and Pfeffer, 2000; Fisher, Maines, Pfeffer and Sprinkle, 2002; Covaleski,
1
Evans, Luft and Shields, 2003; Hansen, Otley and Van der Stede, 2003).1 Relying on behavioral
(or psychological) theories, numerious accounting studies find managers’ participation in setting
their business budgets to be associated with greater use of budgets in organizational as well as
managerial performance evaluation (for example, see Argyris, 1952; Golembiewski, 1964;
Hofstede, 1967; Hopwood, 1973; Brownell, 1982, 1983; Brownell and Hirst, 1986; Brownell and
McInnes, 1986; Brownell and Dunk, 1991). The lesson from behavioral research studies is that
the management’s concern for employees would lead to increased satisfaction, which would, in
While early behavioral accounting research provided useful insights into the
organizational processes in terms of the impact of the individual on the organization and the
impact of the organization on the individual, its universal recommendation ‘one best way’ to
manage organizations (Davidson and Griffin, 2006) gave birth the contingency perspective,
developed by Woodward (1958, 1965), Burns and Stalker (1961), Chandler (1962), Thompson
(1967), Lawrence and Lorsch (1967) and others. In general, contingency theory suggests that
each organization is unique and its processes and managerial behavior depend on
environmental situations within which the organization operates (Covaleski et al., 1996;
Donaldson, 2001). Viewed from such a context, considerable accounting studies identify how
MCS in an organization can be best designed and used to match organizational situations
within which MCS are employed.3 Further, contingency theory suggests that a “fit” or alignment
between organizational context variables and MCS design and use is likely to be associated
with superior performance (Drazin and Van de Ven, 1985; Donaldson, 2001; Gerdin and Greve,
1
For recent evidence on budgeting research, refer to the “Forum on Budgeting” published in the issue 15 of the
Journal of Management Accounting Research (2003).
2
For a review of this literature, see Greenberg et al. (1993), Shields and Young (1993), Covaleski et al (1996),
and Shields and Shields (1998).
2
We draw on these theoretical arguments to empirically examine (a) whether greater
budgetary participation under conditions of increased industrial relations risk leads to greater
use of budgets in performance evaluation, and (b) whether an alignment between industrial
relations risk, budgetary participation, and budget use results in superior managerial
performance. We argue that the interaction among these three key organizational elements is
compatible and useful for ongoing performance improvement at the organizational and
employee levels.
“when conflict and hostility pervade the organization” (Davidson and Griffin, 2006, p. 78; see
also Margerison, 1969). We measure industrial relations risk in terms of the following four inter-
related industrial relations factors or situations: (1) actions of labor unions, (2) strikes/work
stoppages by labor unions, (3) conflicts between labor unions, and (4) linkages of labor unions
with national political parties (Hoque and Hopper, 1997). Drawing on Lawrence and Lorsch’s
(1967) contingency theory of Organizations and Environment and following Donaldson’s (2001)
ideas of Organisational Risk and Portfolio Theory within the contintgency tradition, we expect
that industrial relations risk is affected by the risk of each of the above four industrial relations
factors and also by the positive correlation or interaction among the factors. We argue that each
industrial relations factor has a certain degree of risk (i.e., variation over time) and interaction
with the other factors (Donaldson, 2001). Thus, the above industrial relations factors may cause
an increase in organizational risk which might thereby affect organizational control systems
designs and their effectiveness (Hyman, 1975). Budgetary participation, as measured in the
literature (Milani, 1975), is the process in which subordinates participate in deciding the budget
goals and possess some degree of influence on the final budget (Chenhall and Brownell, 1988;
3
For comprehensive reviews of contingency studies in accounting, see Otley (1980), Langfield-Smith (1997);
Chapman (1997), Van der Stede (2000), Chenhall (2003), Luft and Shields (2003), Covaleski et al (2003),
Chenhall and Chapman (2006), and Nixon (2006).
3
Brownell and Dunk, 1991; see also Fisher et al., 2000; Fisher et al., 2002). Budget use refers to
the use of budgetary data when evaluating organizational as well as managerial performance
We expect that when an organization faces a great deal of industrial relations risks,
higher levels of budgetary participation may result in greater use of budgets in performance
evaluation, which may lead to enhanced managerial performance. Thus, given the interactions
between organizational MCS and industrial relations risk, it follows that performance or
effectiveness is related to how well an organization understands, reacts to and influences its
industrial relations risk (Donaldson, 2001). We will discuss more about these and related issues
following manner. While the bulk of previous contingency studies4 conceived contingent or
situational variables as affecting MCS designs and their usage, in terms of market competition,
technology, or task interdependence, the industrial relations risk has not been recognized by
designs and effectiveness. Despite their importance (Clegg, 1972; Owen and Lloyd, 1985;
Waring and Barry, 2001; Davidson and Griffin, 2006), contemporary studies of the impact of
labor unions and industrial relations on MCS are indeed sparse (Arnold, 1998; Ogden, 1997;
Panozzo, 1997). Prior industrial relations studies in accounting have been mainly focused on
the ways that financial accountants hide information, and confuse or mislead labor unions in
collective negotiations (for example, see Amernic, 1985; Ogden and Bougen, 1985; Brown,
2000; Owen and Lloyd, 1985). As Armstrong (1994) states: “Accounts of post 1980’s industrial
4 Examples of such studies include Khandwalla (1972), Bruns and Waterhouse (1975), Otley (1978), Merchant
(1981), Gordon and Naryanan (1984), Chenhall and Morris (1986), Govindarajan (1984, 1986, 1988),
Govindarajan and Gupta (1985), Merchant and Simons (1986), Kim (1988), Abernethy and Stoelwinder (1991),
Abernethy and Lillis (1995), Anderson and Young (1999), Hoque and James (2000), Henri (2006b), Van der
Stede, Chow and Lin (2006).
4
management trade unionism and State intervention … What is ignored in these scenarios is that
industrial relations in large British companies now takes place on a terrain defined by budgetary
planning and financial performance monitoring. On the accounting side, studies of trends in
British management accounting practice have been equally insular. … In reality, the value of
information depends on the ability of management to act on it, and this may well be subject to
industrial relations constraints” (Armstrong, 1994, p.190). These observations are borne out by
Berry et al.’s (1985) study of the British National Coal Board, Miller and O’Leary’s (1994) study
of vehicle manufacturing in the US, and Armstrong et al.’s (1996) survey of 176 large UK
companies. The latter study found that budgeting is an important stimulus to employers seeking
labor force flexibility, particularly using part-time female labor, a phenomena of considerable
interest in the industrial relations literature (e.g., O’Reilly and Fagan, 1998). They found support
for the conventional proposition that budgetary systems as a tool of MCS were a response to
organizational size, product diversity, and problems of internal coordination. There was also
strong evidence supporting the view that they were used more when labor force resistance was
relatively weak, giving managers of business units greater freedom to act on budgetary
information (Amernic, 1985; Ogden and Bougen, 1985; Brown, 2000; Owen and Lloyd, 1985).
However, there is a lack of systematic empirical research literature examining how combining
budgetary participation with budgetary data under high levels of industrial relations risks might
affect managerial performance. We make a broader, more significant contribution to the MCS
literature by examining whether aligning industrial relations risks with budgetary participation
Further, by searching for a good fit or misfit between the industrial relations risk,
budgetary participation and budget use, our study will also provide additional evidence on the
performance effects of the relationship between budgetary participation and budget use
identified previously (e.g. Brownell 1981, 1982, 1983, 1985; Brownell and McInnes 1986;
Brownell and Hirst 1986; Dunk, 1989; Brownell and Dunk, 1991; Mia, 1993).
5
We provide the empirical analysis using survey data from a random sample of 55
Australian coal mining companies. We choose the coal mining sector for investigation for its
significance for the Australian economy. On average, the sector generates A$28 billion annual
turnover and is the single most important source of export revenue (Australian Bureau of
Statistics Industrial Disputes, 2000: Cat. 6322.0). Nevertheless, the focus on a single industry or
sector enables industry effects to be controlled (Feltham, 1977; Hilton, 1979; Gordon and
Naryanan, 1984; Kim, 1988; Foster and Sjoblom, 1996; Anderson and Young, 1999; Pizzini,
2006). Further, the evidence from the Australian mining industry will stimulate future research
The remainder of this paper is organized in the following manner. In Section II, we
develop our hypotheses. In Section III, we present the research method used. We present the
empirical results in Section IV. In the final section, we provide a summary, conclusion, and
limitations.
contingent upon varied circumstances or situations of organizations. Drazin and Van de Ven
“selection fit” (see also Gerdin and Greeve, 2004; Chanhall and Chapman, 2006). This selection
fit notion, however, does not explicitly attempt to assess whether the relationship between
organizational context variables and the design and use of MCS is associated with performance
(Drazin and Van de Ven, 1985; Gerdin and Greve, 2004; Chanhall and Chapman, 2006). The
second conceptual root, “bivariate interaction fit,” suggests that performance depends
significantly upon the existence of fit or alignment between different MCS and organizational
contextual variables (Govindarajan, 1984; Chenhall and Chapman, 2006). The third notion of
contingency fit theory, “systems approaches to fit,” suggests a holistic combination of MCS
designs and multiple contextual variables to assess if such a fit has implications for performance
6
(Govindarajan, 1988; Kim, 1988; Chenhall and Chapman, 2006).5 In this study, we use the
bivariate interaction fit notion of contingency theory to develop our research hypotheses.
internal and external environments play a significant role in organizational operations and
performance. This is, in fact, one of the key tenets of contingency theory - that the effectiveness
environment to determine the “fit” or alignment among the different organizational elements
(Lawrence and Lorsch, 1967; Miles and Snow, 1978; Donaldson, 2001; Gerdin and Greeve,
2004). Empirical evidence from managerial accounting studies within this tradition suggests
that the effectiveness, in terms of either managerial or organizational performance, of the design
and choice of MCS made by organizational business units depends on the level of
environmental unpredictibility or associated risks facing these units (Otley, 1980; Chapman,
1997; Chenhall, 2003). Consequently it is not surprising to find that organizations seek to
reduce risks from their environment so that they know how best to transact with it (Cummings
The work of Hoque and Hopper (1994 and 1997) examined industrial relations factors
Bangladesh, where they found that when trade unions’ activities such as strikes and work
stoppages were perceived as great, then superior managers saw budgetary data as having less
importance in their organizational control processes. The argument of Hoque and Hopper’s
5
For further details on contingency-based interaction and fit models, refer to Kim (1988), Govindarajan (1988),
Donaldson (2001), Luft and Shields (2003), and Chenhall and Chapman (2006).
6
Jute, a natural fibre used universally, is the bark of a slender plant of tropical and subtropical origin. Jute fibres are
generally used for making containers and as wrapping material. Over 80 per cent of the world's jute manufactures
are in the form of bags or cloth. Jute bags are conveniently suitable for the transport and storage of grains, flour,
seeds, sugar, coffee, fertiliser, coal, and various minerals, and many other commodities. Cotton bales and many
industrial products are invariably wrapped with jute covering to protect them while in transit or in storage. In addition,
jute has a number of industrial uses. It is used for providing backing for high quality carpets and as a core material
for electric and other cables.
7
studies is that the effects of trade unions’ actions would lead to managers placing less
However, the use of budgeting information to monitor and control labor can be traced
back to the sixteenth century (Pollard, 1965; Armstrong, 1987; Edwards and Newell, 1991;
Fleischman and Parker, 1991; Carmona et al., 2003). In fact, Hopper and Armstrong (1991)
argue that accounting controls arose as an attempt to control the labor process, that is the way
in which work is organized in terms of task definition, conception and execution, and associated
measure such as effort and output. There is also the view that changes in control systems are
made not necessarily to increase efficiency, but to intensify the labor process and to redistribute
the product of that labor (Armstrong, 1987; Miller and O’Leary, 1993; 1994). Armstrong (1994,
p. 203) suggest that “where trade unions are strong … pre-planned budgets may reduce the
a line manager ... may attempt to impose a pay settlement or a change in work practices which
will reduce labour costs.” The seminal work by Hofstede (1967) also suggested that superior
Our pilot study7 finds that mine management collects numerous statistics on production
and labor usage. They monitor raw labor costs and unit labor costs against budgetary targets.
During our interviews with mining managers, we reveal that return on investment (ROI) is used
as an overall performance indicator, and is able to be used to compare the performance of mine
managers, notwithstanding different mine technologies, age of the workings and favourableness
of the geology. This initial observation during our pilot study is in line with Hopper and
Armstrong’s (1991) proposition that ROI is used to adjust the number employed in line with
fluctuating product markets. Nonetheless, the strength of the unions is such that management’s
7
To obtain background information about the mining industry and to test the validity and reliability of the survey
instrument, we conducted a pilot study, discussion of which follows in the research method section.
8
capacity to act is limited by industrial relations constraints (Lee, 2002; Hampson and Morgan,
1998). The mining unions have always been ready to call industrial action if they believe that
management has overstepped the line of what they regard as reasonable behavior (Waring and
Barry, 2001; Barry et al., 1998). These stoppages are partly symbolic, usually lasting only a day
or two, but they do stop production and inconvenience management (Waring and Barry, 2001).
Their main achievement is to remind management that their powers are limited by the consent
of the work force mediated through the union (c.f. Ezzamel et al., 2004). Interviewees during our
pilot study also suggested that the political power of the unions was also strong in the industry.
One of the mine managers put it thus: “Should they (labor unions) chose to exercise that power
via national stoppages, they can seriously affect a key component of Australia’s export trade
Based on the above arguments, and drawing on the contingency ‘selection fit’ theory
(Drazin and Van de Ven, 1985), we expect that if the organizational manager thinks there is an
increased level of industrial relations risk due to increased labor union activities and employee
work stoppages in his/her business unit or organization, then the manager is likely to use
traditional budgetary measures of performance may not reflect ‘true’ managerial performance
organizations tend to employ formal accounting systems with greater employee involvement in
such processes.8 Shields and Shields (1998) suggest that if an organization is going to look at
budgetary participation there needs to be a clear reason why participation is being encouraged.
In this context, behavioral research theory suggests that greater budgetary participation leads to
participate in setting their business goals and to have some degree of influence on the final
8
For a critical commentary on this and relevant issues, see Chenhall (2003).
9
budget (Hopwood, 1972, 1976; Milani, 1975; Shields and Shields, 1998; Glew et al., 1995).
Early behavioral studies suggest that personal relations among organizational members are
critical to the working of control systems design (Argyris, 1952, 1953). Hence, budgetary
line management, employees and trade unions (Chapman, 1998). Using such a behavioral
theory, in this study we expect that business unit managers are likely to use budgets largely in a
highly risky industrial relations environment if they are involved with setting their own plant’s
budgetary targets.
the managerial accounting literature has tended to focus on participative budgeting and the
1991; Merchant, 1981; Merchant and Manzoni, 1989; Kanodia, 1993; Hansen et al., 2003).
Brownell (1982) has shown that heavy reliance on budgets in performance evaluation needs
performance. Another study by Brownell (1983) shows that, in the absence of participation,
viewed as being unacceptable (Argyris, 1952, 1953; Ledford and Lawler, 1994).
Based on the above theoretical and prior empirical arguments, in this study we expect
that budgetary participation is likely to bear a significant relationship with industrial relations
risks in the use of budgets in performance evaluation. This reflected in the following
hypothesis:
H1: A positive association or interaction between industrial relations risk and higher
levels of budgetary participation is likely to be associated with greater use of
budgets in performance evaluation.
Lawrence and Lorsch’s (1967) contingency theory focuses on the fit between
10
outlined above, within this tradition of contingency theory, Drazin and Van de Ven, 1985)
developed the bivariate interaction fit notion of contingency theories of organizations that
suggests that organizational MCS and contextual factors are likely to fit or align to affect
performance (Otley, 1978; Govindarajan, 1984; Covaleski et al., 1986; Donaldson, 2001;
Chenhall and Chapman, 2006). Seen in such a context, we predict a significant interaction
between industrial relations risk, budgetary participation, and managers’ use of budgets
H2: An alignment between industrial relations risks, budgetary participation, and budget
use in performance evaluation is likely to be associated with superior managerial
performance.
RESEARCH METHOD
Sample and Data
companies randomly selected from the Association of Mining and Exploration Companies
Database. As mentioned above, to test the construct validity and reliability of the self-reports
survey, we conducted a pilot study in three mining companies in Brisbane (in the State of
Queensland), and visited an open-cut mine in the state of New South Wales. The pilot study
involved face-to-face, open-ended interviews with three mining general managers, three chief
financial officers, and two labor union officials. The topics selected for discussion covered:
making styles; and organizational/managerial performance. On average each interview took one
hour.
Based on the results of the pilot study, we restricted the distribution of questionnaires to
general managers (mining heads) of each mining company. Table 1 shows the distribution of
the sample by size (in terms of number of employees and organizational types). The companies
ranged in size from 30 to 8,188 employees. On average, the respondents were 40.5 years old,
11
had worked in the mining industry for an average of 7 years, and had held their present position
We adapted the survey questions (see Appendix) from prior research in industrial
relations and MCS designs (Hoque and Hopper, 1997; Milani, 1975; Swieringa and Moncur,
1975; Mahoney et al., 1963). We pilot tested the survey with six mining managers and
accountants, which helped us refine and fine tune the survey. These six participants were
omitted from the main sample. Further, we sought comments on the mesures from several
The mail-out survey package included a cover letter explaining the purpose of the
research, a copy of the survey, and two postage-paid envelopes – one for returning the survey,
and the second to allow respondents to request a copy of the survey results. The first mailing
resulted in 39 responses of the 120 questionnaires distributed. We sent a reminder letter four
weeks after the initial mail-out. The second mail-out resulted in a further 21 returned
questionnaires. Five of the 60 respondents returned the survey without completing it, citing
reasons such as contravening company policy and staff constraints. Therefore, of the
questionnaires distributed, a total of 55 (45.8 percent) questionnaires were usable. To test for
the existence of possible response bias, we undertook t-tests for two independent samples by
testing the first and second mail-out as suggested by Oppenheim (1966). We find statistically no
significant differences (at p <0.05) in the mean scores on the firm size (employment and sales
revenues) and type of organizations between the early and late responses. Similarly, t-tests
indicate no significant differences (at p < 0.01) between the responding and non-responding
firms on the basis of the size and the type of organizations. Taken together, these results
12
Variables Measurement
developed by Hoque and Hopper (1997). The survey instrument asks managers, on a seven-
point Likert-type scale from one (of negligible impact) to seven (extreme impact), to measure
their perceptions about the impact of the following industrial relations situations on their mining
environments and operations: (a) actions of labor union officials; (b) internal conflicts among
labor unions; (c) strikes/work stoppages; and (d) linkages of labor unions with national political
parties. The correlation matrix produced (see Table 2) significant correlations between these
items, suggesting that they are highly correlated.9 Principal component analysis extracts one
factor with an eigenvalue greater than one that explain 71.53 percent of the total variance. We
compute the IR_RISK (industrial relations risk) construct by summing and averaging the
respondents’ scores of the four items. A reliability check for the instrument produces a
Cronbach alpha (Cronbach, 1951) of 0.87, which is considered to be well above the lower limits
of normal acceptability of 0.50 to 0.60 (Nunnally, 1978). Table 2 presents descriptive statistics
and correlation matrix of the four items of the measure, along with the factor loadings.
Budgetary Participation
We use the Milani (1975) six-item instrument to assess budgetary participation, as prior
work has (e.g., Brownell, 1982; Brownell and Hirst, 1986; Dunk, 1989; Brownell and Dunk,
1991; Mia, 1993; Fisher et al., 2000). The instrument asks managers, on a seven-point scale,
to indicate the extent to which managers are involved in the six activities presented in Appendix.
9
In this study, we compute a correlation matrix for each multi-item scale in deciding whether to carry out a factor
analysis. If there are no significant correlations between the variables under study, it means that they are
unrelated and that one would not expect them to form one or more factors (Bryman and Cramer, 1990). In this
study, most items within the multi-item scale are significantly correlated at less than the 0.05 level with one
another, which suggests that they may constitute one or more factors. For reasons of space, the correlation
matrices for the variables are not produced in this paper; however, they are available from the author.
13
Table 3 presents the descriptive statistics and the correlation coefficients and factor matrix.
Factor analysis shown in Table 3 confirms a single factor for the measure. We compute a singe
Budget Use
derived from earlier work by Swieringa and Moncur (1975), and subsequently used by
Abernethy and Stoelwinder (1991), Hoque and Hopper (1997), and many other studies (for
details, see Fisher et al., 2002; Shields and Shields, 1998; Chenhall, 2003; Covaleski et al.,
2003). The instrument asks the respondents to indicate, on a 7-point scale, ranging from one
(to a very little extent) to seven (to a very great extent), the extent to which each of the following
five items relating to the use of budgets in performance evaluation describing managerial
that are “overspent”; c) Hold personally accountable for budget variances; d) Meeting budget
analysis yields one factor with an eigenvalue greater than one that explains 56.1 percent of the
total variance. A simple arithmetic average of the responses to these five items is interpreted as
an index of the budget use (BDGT_USE) in performance evaluation (Cronbach alpha = 0.78).
Table 4 presents descriptive data, correlations and factor loadings of the five items.
Managerial Performance
Jerdee and Carroll (1963, 1965). This instrument is a self-rating measure comprising nine items.
Eight items in the measure pertain to performance on each of eight separate dimensions of
Several prior accounting studies used this measure as a proxy for managerial performance
(e.g., Brownell, 1982 and 1985; Brownell and McInnes, 1986; Brownell and Hirst, 1986; Dunk,
1989; Brownell and Dunk, 1991). The instrument asks respondents to indicate their own
performance in each of the above managerial activities by rating it on a scale ranging from one
(significantly below average) to seven (significantly above average) with 4 being “average”.
Consistent with prior studies, the overall performance rating was regressed with the eight
performance dimensions, which explained 70.6 percent of the variance of the overall rating
score (adjusted R2 = 65.2%, F = 13.20, p = 0.00). These results are consistent with previous
research in this area (e.g. Brownell, 1985; Dunk, 1989; Govindarajan, 1984). The Cronbach
Alpha coffecient for the measure is 0.69. Table 5 shows descriptive statistics for the measure.
Firm Size
Firm size is controlled for in statistical tests of the models. We measure firm size using the
RESULTS
Descriptive Statistics
Table 6 presents descriptive statistics and Table 7 provides Pearson Zero Order
correlation coefficients.
between the variables of the study. As can be seen from this table, IR_RISK is positively
associated with BDGT_PART and negatively associated with BDGT_USE and MAN_PERF.
15
SIZE is positively and significantly associated with IR_RISK. The correlations between SIZE
Hypotheses Testing10
Our first hypothesis predicts that the use of budgets in performance evaluation
increases under conditions of high industrial relations risk only when superior managers
allow subordinates and business unit managers to participate largely in setting their business
unit’s budgets. The tests consistent with this hypothesis would be a test of a two-way
interaction between budgetary participation and industrial relations risk influencing budget
use in performance evaluation. We test the hypothesis by comparing the variance explained
by two regression models – (a) regression model without interaction term, and (b) regression
model with interaction term (Hartman and Moers, 1999; Boulianne, 2002).
Table 8 presents the results. As we see in Panel B of this table, the standardized
beta coefficient (0.72) for regressions with interaction term is statistically significant (p =
0.02). The overall regression model for the experimental variables explained 26.6 percent
(Adjusted R2) of the variance in the dependent variable, budget use. The data in Panel C of
Table 8 show that the adjusted R2 is significantly higher (increased by 7 percent) with the
interaction term. Taken together, these results provide strong support for H1 that suggests
that a positive association or interaction between industrial relations risk and budgetary
10
We employed a series of preliminary statistical tasks before we embarked on our tests of hypotheses. Using
the SPSS14.0 programs, we conducted a detailed examination of the data through a variety of descriptive
statistics, the frequency distributions of values for various groups, and tests for normality and homogeneity of
variance. Graphical representations of the data through histograms, Stem-and-Leaf Plots and Box plots were
also performed as detective work. The Levene Test and the tests of normality (through normal plots, kurtosis and
skewness) were conducted to evaluate the assumptions for multiple regression analysis.
16
INSERT TABLE 8 HERE
BDGT_PART = budgetary participation, BDGT_USE = Budget use; and Log (SIZE) = the
control variable (the log of the number of employees). The interaction term, b4, predicts the
interaction term, b5, predicts a positive link between IR_RISK and BDGT_USE affecting
MAN_PERF. The interaction term, b6, suggests a positive link between BDGT_PART and
BDGT_USE affecting MAN_PERF. The three-way interaction term, b7, predicts that a
associated positively with MAN_PERF. In accepting or rejecting the hypotheses, our main
focus is on interaction coefficients (Southwood, 1978). However, we also explore the effects
without the interaction. The results of this exercise are presented in Table 9.
The results appear in Panel A of Table 9 show that while budgetary participation has
a direct positive impact on MAN_PERF (Coefficient = 0.29, t = 2.02, p = 0.04), IR_RISK and
Table 9 reveal no significant interactions between (a) IR_RISK and BDGT_PART, (b)
IR_RISK and BDGT_USE, and (c) BDGT_PART and BDGT_USE to affect MAN_PERF.
However, consistent with our H2, the regression results presented in Panel B of Table 9
Together, these results provide strong support for our hypothesis 2, suggesting that a
positive association or interaction between higher industrial relations risk, higher levels of
In order to validate the results presented above and to further explore the hypothesized
First, in our main analysis presented above, for multi-items variables we use arithmetic
averaged scores. We repeat our multiple regressions using factor scores and we find no
revenues, and total assets employed, consistent with previous studies we report in this paper
only those results obtained using the number of employees as a proxy for size (Bruns and
Waterhouse, 1975; Merchant, 1981; 1984; Ezzamel, 1990; Libby and Waterhouse, 1996;
Hoque and James, 2000). We repeat the statistical analyses using each of the three
measures as a proxy for size, one at a time. The tests produce similar results throughout.
Third, with regard to H1, we run regression analysis using each of the four industrial
relations risk factors. The results appear in Table 10 indicate that the R2s for all four
regressions are significantly higher with the interaction terms than without the interaction
terms. In general, these results are consistent with the main regressions presented in Table
8.11 Based on these consistent results throughout we suggest that increased budgetary
11
We also performed regressions using the high/low budgetary participation by dichotomising budgetary participation
at the median. While not presented, the results demonstrate that the interaction between industrial relations risk and
budget use is not significant in conditions of low budgetary participation; whereas, the two-way interaction effect of
industrial relations risk and budgetary participation on budget use is significant. In this case the overall regression
18
participation is likely to result in a positive association between a high level of industrial
Fourth, with regard to H2, we run regression analyses between the dependent and
independent variables using each of the four industrial relations risk factors. Interestingly,
while not presented here, all industrial relations risk factors except “linkage of trade unions
with national political parties” produce consistent results throughout. This industrial relations
Finally, we use ANOVA to test the interaction effects of industrial relations risk,
budgetary participation, and budget use on managerial performance, as predicted in H2. The
participation, budget use, and industrial relations risk on managerial performance. The F
value associated with this interaction is 7.41 at a significance level (p = 0.01). These results
tally with the regression results presented in Table 9. However, contrary to the results in
Table 9, ANOVA reveals that budgetary participation and budget use interact significantly (F
This paper sought to provide additional empirical evidence on the performance effects of
model explained 21.4 percent (adjusted R2) of the budget use. Further, we found that a relatively high level of
budgetary participation in conditions of a relatively high level of industrial relations risk has the highest mean budget
use (mean = 6.09). On the other hand, a relatively low level of budgetary participation in conditions of a relatively high
level of industrial relations risk also has the lowest mean budget use (mean = 3.62). These additional results are also
consistent with our exopectation, as hypothesized.
19
environment as a potential predictor of management control systems designs and performance.
The only contingency-based study research to include the industrial relations environment was
conducted in a developing country - Bangladesh (Hoque and Hopper, 1997). Using the results
Our regression analysis indicated that under conditions of high industrial relations risk,
organizational managers would tend to use budgets to a lesser extent during performance
evaluation. Further, the results also revealed that under high industrial relations risk managers
would tend to use budgets to a greater extent only when they would be allowed to participate in
setting their organization’s budgets. These results imply that where there is a high industrial
relations risk, business unit managers see budgetary participation as having a more important
role to play in organizational decision making and control processes. These results, however,
do not support Hoque and Hopper’s (1997) results that where industrial relations risk is high,
budget participation is low. An explanation can be attributed to the nature of the industrial
relations environment in the two nations. For example, there are very substantial differences in
the industrial relations environments between Bangladesh and Australia. Bangladesh has a
long history of political instability, which is linked to a turbulent industrial relations climate. Most
national political parties have affiliated trade unions in the industrial sectors and the intimacy
between trade unions and politicians means that national politics have ramifications for the
economy. Workers frequently participate in violent demonstrations, strikes and work stoppages
called by the opposition parties. Bangladeshi managers often complain that politicians directly
intervene into the affairs of their organizations in contravention of formally agreed plans in order
to ameliorate labor crises and to foster their political ends thereby rendering budget plans
meaningless (Hoque and Hopper, 1994 and 1997). Politics and industrial relations in Australia,
however, interact differently. Although most unions affiliate to the Labour Party, the link is not a
strong one. The Labour Party does not call strikes, and whether it became involved in disputes
20
would depend on the degree to which the dispute itself had become political (Barry, Bowden
and Brosnan, 1998; Hampson and Morgan, 1998; Barry, 1999; Bowden, 2000).
The regression analysis provided evidence to suggest that under conditions of high
industrial relations risk, managers’ use of budgets in performance evaluation would result in
high managerial performance only when managers are highly involved in setting budgets for
their units. On the other hand, the data analysis revealed no significant interaction between
industrial relations risk and budget use affecting managerial performance. However, additional
ANOVA indicates that budgetary participation and budget use appeared to have a significant
combined (interaction) effect on managerial performance. That is, heavy reliance on budgets in
managerial performance. These results are consistent with prior research on the performance
effects of the relation between budget participation and budget use (e.g. Brownell, 1982;
Brownell and Dunk 1991). Our results, however, do not support the Dunk (1989) study, which
suggested that high (low) participation together with high (low) budget use would lower
performance, rather than increasing it (Dunk, 1989, p. 323). Note the findings of our study and
that of previous studies need to be interpreted with caution, as performance may be dependent
on several other factors (Donaldson, 2001), which we have not measured in this study.
What have we learned from this study? An assumption underlying much of behavioral
to higher performance because employee involvement seeks to increase the input of members
of the organization into decisions that affect performance and employee well-being (Lawler,
1986; Lawler, et al., 1995; Glew, et al., 1995; in accounting Hopwood, 1972; Brownell, 1982; for
more references, see Shields and Shields, 1998). In this study, managerial participation in
budgeting appeared to be a significant factor under conditions of high industrial relations risk.
This result is consistent with the organization theory literature, which suggests that under
conditions of risky business environment, more organic forms of organization achieve high
finds that financial control tools such as budgets are ineffective in an unpredictable business
environment. While we do not debate such a fundamental theory, our results support the recent
argument (Shields and Shields, 1998; Chapman, 1998; Chenhall, 2003) that the budget can be
an important motivational tool when it is supported by high levels of participation via formal and
informal communication among organizational members. The results presented in this paper
suggest that organizations benefit from increasing their use of budgets under conditions of risky
industrial relations environment when there are high levels of employee involvement in setting
Ven (1976) and Macintosh and Daft (1987) suggest similar strategies for organizations.
are very different, but the Bangladeshi jute industry and Australian coal mining industry are both
key export industries, which are subject to industrial stoppages. We found only moderate levels
of labor union activities in this Australian study (see Table 2), and, as anticipated, the linkage of
trade unions with national political parties was of little concern (mean 2.65 out of a possible 7).
This contrasts with Hoque and Hopper’s (1997) study that found a high level of industrial
relations activities with respect to each of the four industrial relations factors used in the current
This study’s finding that industrial relations risks appeared to have significant effects on
performance through high levels of budgetary participation and high levels of budgets use in
performance evaluation in the Australian coal mining industry is an important one. It confirms
the view of Armstrong (1994) and other authors that industrial relations affects the design and
The findings presented in this paper must be interpreted with caution because the current study
has limitations. One important limitation of this study is that it is constrained to coal mining
22
companies only. Therefore, generalizing the results of this study to other sectors should be
made cautiously. Nonetheless, the Australian mining industry is not a unique setting; the
industrial relations factors of concern can also be found in other settings in Australia and
overseas.
Like any self-reports survey research, the another limitation of this study is that it
collected data on measures from the same source (business heads) which is the well known
problem of common method or same–source variance (Campbell and Fiske, 1959; Fiske, 1982;
cited in Podsakoff and Organ, 1986, p.533). There is the view (Podsakoff and Organ, 1986,
p.533) that two measures obatined from same-source self-reports may each overlap with the
variance in their domain, therefore, the correlation between the two variables could erroneously
lead the researcher(s) to infer a substative relationship. However, in this study we attempt to
minimize such a common method variance by applying multiple techniques of data analyses
such as factor analysis, partial correlations, t-tests, regression analyses and ANOVA. Further,
the pilot study revealed that as this study was about management control and environmental
issues, heads of firms (General Managers) would be the most knowlegeable people to
The results presented in this paper have significant implications for future MCS research
studies. Many more issues and contexts need to be researched. While this study and Hoque
and Hopper’s (1997) work show that industrial relations are important in determining budget
behavior in developing countries and advanced countries in industries with high levels of
industry disputation, how important are industrial relations in industries with lower levels of
industrial relations activity? Would the results be the same in both a developing country and
advanced country context? The other big question that arises, and which has not been
12
For more details about the problems of self-report research, refer to Podsakoff and Organ (1986).
23
investigated here, is what is the role of trade unions? Is there a place for union participation in
budget setting too, and would that further improve managerial performance? Clearly, future
research may attempt to devlop and test theoretical models around these important topics that
Additional research may be conducted to develop stories from the mines using the case
study approach as to how management control via budgeting and other type of performance
measurement and control work in organizational (and social) contexts. Future research could
also explore to find out whether a different finding would be revealed if contrasting companies in
the mining sector with those in another sector that is not so strike prone. As this study is based
on a single industry, future research also needs to develop and test a theoretical model using
cross sectional firms in multiple sectors to examine the extent that the alignment between the
organization’s wider external and internal environments and use of multiple MCS components in
combination produces superior performance. Industries in other countries differ from their
Australian counterparts. This may be so because of legal and regulatory constraints and
industrial relations policies that might differ among countries. Therefore, future research also
may be designed to compare the findings in this study with findings that relate to industries in
other countries.
Notwithstanding these limitations, this study is the first to empirically examine the
performance effects of the alignment between the industrial relations environment, budgetary
participation, and budget use. The findings of this study contribute significantly to future studies
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31
APPENDIX
SURVEY INSTRUMENT
Questions about Industrial Relations Environment [Source: Hoque and Hopper, 1997]
This section focuses on your plant’s (mining) industrial relations environment relative to other
plants in the mining industry. Please indicate how much impact has each of the following
industrial relations activities on your plant’s operations and business environment, on a 7-
point Likert scale ranging from 1 (“of negligible impact”) to 7 (“very large impact”):
3. Strikes/work-stoppages,
The following items can be used to describe the role that you play in the development of the
budget for your plant. Please respond by circling the appropriate number on each of the
continuums provided to which extent you believe is your involvement in the budget process.
a) Which category below best describes your activity in setting the budget? I am/was
involved in setting…(none of the budget = 1 to all of the budget = 7)
b) Which category below best describes the reasoning provided by your superior when
budget revisions are made? The reasoning is ... (very arbitrary and/or illogical = 1 to
very sound and/or logical = 7)
c) How often do you state your requests, opinions and/or suggestions about the budget to
your superior without being asked? (Never = 1 to Very frequently = 7)
d) How much influence do you feel you have on the final budget? (Very low = 1 to Very
high = 7)
e) How do you view your contribution to the budget? My contribution is ... (Unimportant =
1 to Very important = 7)
f) How often does your superior seek your requests, opinions, suggestions etc when the
budget is being set? (Never = 1 to Very frequently = 7)
Questions about the use of Budgetary Information [Source: Swieringa and Moncur
(1975); Abernethy, M. A. and Stoelwinder, J. U. 1991]
This section focuses on your plant’s use of budgetary information during performance
evaluation. Please indicate, by placing one number (1, 2, or 3 etc) in the boxes provided, the
extent to which each of the following five items relating to the use of budgets in performance
32
evaluation is describing managerial behavior. Please use the following response options as a
guide.
Response options:
1 2 3 4 5 6 7
Please indicate, on a 7-point Likert scale, as shown below, ranging from 1 (“significantly
below average”) to 7 (“significantly above average”), your performance in the last 3 years in
the following areas:
Overall performance 1 2 3 4 5 6 7
34
TABLE 1
0 – 149 12 21.82
Total 55 100.00
Ownership pattern:
Privately owned 49 89.09
Government owned 2 3.64
Joint venture 4 7.27
Total 55 100.00
35
TABLE 2
Descriptive Statistics, Correlation, and Factor Analysis of the Industrial
Relations Risk Variables
Descriptive Statistics:
Actions of labor union 1–7 4.16 4 1.82 0.89
officials (IR_UNION)
Strikes/work-stoppages 1–7 4.49 3 1.98 0.87
(IR_STRIKES)
36
TABLE 3
37
TABLE 3 Cont’d
Panel B: Correlations between budgetary participation variables and Factor Matrix (N = 55)
Variables 1 2 3 4 5 6
38
TABLE 4
Descriptive Statistics, Correlation, and Factor Analysis Results for the Budget
Use Variables
Descriptive Statistics:
Correlation Matrix:
BDGT_EXP
1.00
BDGT_SPENT
0.65** 1.00
BDGT_ACC
0.36** 0.20 1.00
BDGT_MEET
0.37** 0.58** 0.15 1.00
BDGT_SU 1.00
0.55** 0.60** 0.25* 0.59**
*Theoretical range, 1 – 7; ** Principal component analysis: Percentage of total variance
explained = 56.05; N = 55
39
TABLE 5
Summary Descriptive Statistics of Managerial Performance Variables (N = 55)
40
TABLE 6
Descriptive Statistics for Summed Variables
Variable No. of Theoretical Observed Mean Median Standard Cronbach
Items Range Range Deviation Alpha
Used
41
TABLE 7
Correlation Matrix (Pearson Zero-Order Correlation Coefficients) for Summed Variables
Variable IR_RISK BDGT_PART BDGT_USE MAN_PERF SIZE
IR_RISK 1.00
42
TABLE 8
Hypothesis 1
Regression Results
(Dependent Variable = Budget Use)
Panel C: ANOVA
43
TABLE 9
H2: Regression Results
Performance Effects of the Interaction between Industrial Relations Risk,
Budgetary Participation, and Budget Use
44
TABLE 9 Continued
R2 = 0.285
Adjusted R2 = 0.161
45
TABLE 10
Additional Regressions
Panel A: Results of Regressing Budget Use on Actions of Trade Union Officials,
Budgetary Participation and the interaction
R2 F Sig. Sum of Mean of Estimate
Square Square
Regression results:
Without interaction 0.108 1.538 0.220 11.368 3.789 4.101
terms
With interaction 0.181 1.490 0.233 11.935 2.984 5.820
terms
Panel C: Results of Regressing Budget Use on Internal Conflicts among Trade Unions,
Budgetary Participation, and the interaction
Panel D: Results of Regressing Budget Use on Linkage of Trade Unions with National
Political Parties, Budgetary Participation and the interaction
R2 F Sig. Sum of Mean of Estimate
Square Square
Regression results:
Without interaction 0.094 1.311 0.285 9.846 3.282 4.269
terms
With interaction 0.183 1.517 0.225 12.109 3.027 4.715
terms
Two-tailed test, N = 55
46
TABLE 11
ANOVA Results
(Dependent Variable = Managerial Performance)
Adj. R2 =0.340
47