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Accounting, Organizations and Society 32 (2007) 409–438

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Transforming audit technologies: Business risk audit


methodologies and the audit Weld
a,¤
Keith Robson , Christopher Humphrey b, Rihab Khalifa c, Julian Jones b

a
CardiV University, Aberconway Building, Colum Drive, CardiV CF103EU, United Kingdom
b
University of Manchester
c
Warwick University

Abstract

Business Risk Audit (BRA) methodologies have been promoted by a number of the large audit Wrms in response, they
claim, to the challenges of the information age and corporate clients’ needs for assurance. This paper subjects their claim
to critical scrutiny, drawing on the perspectives of neo-institutional theories of legitimacy, the sociology of professional
knowledge and the sociology of science and technology. To bring into play new Business Risk Audit methodologies a
number of the larger Wrms have sought, through their auditing practice, to renegotiate the bases of their professional
identity and status within audit Wrms and to widen their jurisdictional claims over other areas of expertise. These moves
have been accompanied by the legitimation and embedding of Business Risk Audit in revised constructions of the mar-
ket for audit, in abstract academic knowledges, reforms of professional education, and professional regulations. In pro-
viding a constructivist account of Business Risk Audit technologies, we argue for a theory of audit change that
recognises (i) the centrality of legitimation processes and (ii) the co-construction of audit technology and the audit Weld.
© 2006 Elsevier Ltd. All rights reserved.

This paper addresses the issue of audit change; and methods that have as a deWning characteristic
more speciWcally, technological change in audit the incorporation of client-Wrm strategy and busi-
practices and the embedding of audit technologies ness risk into the assessment and planning of audit
in professional and institutional structures. Our risk. While there may be diVerences between the
speciWc focus is the collection of audit technologies speciWc technologies, and their labels, used by audit
Wrms, there are suYcient commonalities to group
them as Business Risk Audit (BRA) methodologies
*
Corresponding author.
(see Bagshaw, 1999; Curtis, 2003; Curtis & Turley,
E-mail addresses: RobsonK@cardiV.ac.uk (K. Robson), 2005; Eilifsen, Knechel, & Wallage, 2001; Knechel,
Chris.Humphrey@mbs.ac.uk (C. Humphrey), Rihab.Khalifa@ 2004; Lemon, Tatum, & Turley, 2000; Winograd,
wbs.ac.uk (R. Khalifa), julian.jones@man.ac.uk (J. Jones). Gerson, & Berlin, 2000).

0361-3682/$ - see front matter © 2006 Elsevier Ltd. All rights reserved.
doi:10.1016/j.aos.2006.09.002
410 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

To understand audit change the paper argues processes as regulation, standardization and edu-
that it is necessary to understand the ‘organiza- cation. This in turn involves deWning, redeWning or
tional Weld’ of relations in which audit Wrms oper- embedding a claim or claims to knowledge (upon
ate (Scott, 2001, pp. 136–44). DiMaggio and Powell which the profession stakes its professional status
(1991, p. 148) deWne the organizational Weld as and jurisdiction) within a complex of professional,
those competitors, regulators, suppliers, and con- regulatory and cultural, including academic, envi-
sumers that collectively “constitute a recognized ronments (Abbott, 1988; Lounsbury, 2004; Strang
area of organizational life” and is institutionally & Macy, 2001; Strang & Meyer, 1993; Suchman,
deWned.1 Hence, the ‘audit Weld’ of the title refers to 1995). The production and the legitimacy of new
the audit Wrms, clients, investors, professional asso- technologies are co-terminous and overlapping
ciations, regulators (professional, state, supra- processes in practice, but for the purposes of ana-
national) and, a source of normative legitimacy, lytical clarity we have tried to consider them sepa-
educational institutions. In our account we note the rately in the two main sections of the paper.
interactions between members of the audit Weld. In With such ends in mind, our paper illuminates
this paper, the emergence of Business Risk Audit what is at stake in the development of a new audit
(henceforth BRA) methodologies are examined as methodologies and the conditions of possibility for
institutional events (Burchell, Clubb, & Hopwood, their emergence. We consider the network of eco-
1985; Hopwood & Miller, 1994) through which to nomic and cultural relationships that established
analyse and comment upon the audit industry and BRA and how such technologies come to be
the profession. We argue for a theory that views embedded (insofar as this has been achieved). Of
technologies of audit as co-constructed with their particular relevance is how new claims to audit
economic, social and cultural environments knowledge are articulated, to which constituencies
(Latour, 1993). In eVect we seek the development of new knowledge claims are addressed, and how and
a theory of technological change in audit that sees from whom legitimacy is sought. In the concluding
the technologies and ‘contexts’ as co-produced and discussion we consider whether, after Enron, there
co-dependent. Our title: transforming audit technol- are challenges that constrain the ascendance of
ogies signals both the transformations of audit Business Risk Audit. We argue that the BRA pro-
technology and the wider transformative relations, ject is not simply indicative but productively
adaptations and eVects within the audit Weld. revealing of the changing character of the profes-
In pursuing our theoretical agenda we draw on sion, the status of auditing and, in particular, the
the perspectives of neo-institutional theories of professional identities of auditors – in the ‘Big’
organizations, the sociology of professional knowl- Wrms, of course, but also in terms of the contrast to
edge and the sociology of science and technology. the professional self-image of accountants, and the
Accordingly, we argue that in order to distribute norms and beliefs of auditors working in small and
and embed BRA methodologies, audit Wrms have medium sized Wrms.
had to seek legitimacy for them and enrol allies in The Wrst main part of the paper presents a brief
the institutional environment (Latour, 1987). In review of recent audit methodological develop-
related processes of co-construction, actors in the ments and identiWes the scope for developing theo-
audit Weld attempt both to establish new technolo- retical conceptualisations of the ways in which
gies and build the supportive environments in auditing technologies are transformed. This is fol-
which those technologies are mobile, through such lowed by a short outline of our methodology. The
second main section of the paper commences with
our empirical analysis of the development of BRA,
1
Scott (1995) deWnes an organizational Weld with the follow- considering the particular signiWcance of the
ing: “the notion of Weld connotes the existence of a community
nature of the market for professional services and
of organizations that partakes of a common meaning system
and whose participants interact more frequently and fatefully
the potential appeal oVered by BRA in terms of
with one another than those actors outside of the Weld (Scott, extending the professional jurisdictional bound-
1995, pp. 207–209)”. aries of an auditing profession experiencing threats
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 411

to its status. The third part considers the ways by see Elliott, 1997, 1998; Elliott, Rasmussen, Rucker,
which the profession, or key players within it, have Strange, & Williamson, 1999; Stewart, 1998, 1999a,
sought to legitimise BRA and facilitate the diVu- 1999b). Lemon et al. (2000, p. 1) have observed
sion of such technologies. SpeciWc consideration is that:
given here to attempts to provide a knowledge base
“during the 1990s several of the major inter-
for BRA, whether through professional Wrm publi-
national accounting Wrms developed their
cations, education and training developments, or
methodologies on the basis of business risk
the development of auditing standards and regula-
analysis”.
tions. The paper concludes by highlighting its
contribution in terms of enhancing conceptual Bagshaw also argued:
understanding of the (complex) nature of change
“over the last two years, the Big 5 have all
processes in audit technologies and the continuing
rolled out major changes to the way they per-
value and signiWcance of subjecting the practical
form audits, in the form of new audit meth-
operation and achievements of such technologies
odologies that are said to be powerful tools
to critical scrutiny.
designed to pinpoint the critical elements of
business risk and audit risk”, (1999, p. 96).
Business risk audit techniques and audit research Following a study of audit methodologies
encompassing all the Big Five (as was) and two or
The rise of business risk audit methodologies three of the largest ‘second tier’ Wrms in three
countries, Lemon et al. (2000) concluded that,
Since the publication of The Audit Explosion while some diVerences of approach existed:
(Power, 1994), a number of social science and
“(t)here is good reason to view the business
political commentators have noted the extension
risk approaches as a signiWcant innovation to
of old and the rise of new audit technologies in the
the existing model” (Lemon et al., 2000, p. 10).
emergent evaluative and accountability processes
of economic, social and political organizations The script for BRA methodologies runs as fol-
(Power, 1997; Strathern, 2000). We are, for exam- lows: BRA innovation focuses upon the modelling
ple, accustomed to hearing of medical audit, of business risk processes of the clients company,
eYciency audit, eVectiveness audit, performance and using this knowledge as the basis for establish-
audit, value-for-money audit and environmental ing Wnancial statement risk and, accordingly, the
audit (Pentland, 2000). One of the contradictions main focus of subsequent audit testing. Analysis of
of this apparent audit explosion has, however, been business risk forms the precursor to an analysis of
the loss of prestige and legitimacy that has accrued the likely sources of audit risk (see Fig. 1). As part
to traditional Wnancial audit (Wyatt, 2003; ZeV, of the ‘new’ audit the client company’s strategy is
2003a, 2003b). There has been in traditional audit examined and tied to its business process. Out of
an ‘implosion’ through which continued question- this emerges an assessment of key business risks
ing of audit’s signiWcance and contribution has led that in turn informs the essential areas of potential
to a critical re-evaluation of audit practices. New audit risk for the auditor.
models of Wnancial audit have been developed and In addition to the fulWlment of the statutory
promoted in the name of client service (Power, audit task, BRA methodologies are claimed to pro-
2000). During the 1990s many of the large audit vide valuable feedback to the client. Client com-
Wrms announced the development of new BRA pany strategy is analyzed by the auditor and a
methodologies. These have been heralded as report on the key areas of business risk is fed back
the ‘audit of tomorrow’ and a complete transfor- to the client, serving as a knowledge ‘spillover’
mation in ‘assurance’ practices is said to be from the audit. BRA provides, it is said, a better
accompanying changes in the management and focussed, more streamlined audit plus assurance
organization of modern corporations (for example, for the client that their business strategy is sound.
412 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

international level. The emphasis on (potentially)


enhanced audit eVectiveness is signiWcant as earlier
attempts to enhance the value oVered by auditors
to their clients rested upon providing ‘add-on’
(often classiWed as ‘free’), extra services such as
treasury or risk management advice, rather than
building such work directly into the audit investi-
gation (see Humphrey & Moizer, 1990).
To date, there has been relatively little explora-
tion, empirical or theoretical, of the processes
through which audit techniques change (Carpenter
& Dirsmith, 1993). Indeed, although it is now
widely accepted, almost to the point of cliché, that
there is much to be gained from attempting to
understand accounting in its social context (see, for
example, Burchell, Clubb, Hopwood, Hughes, &
Nahapiet, 1980, 1985; Cooper & Sherer, 1984;
Hopwood & Miller, 1994), auditing research has
remained relatively immune from the inXuence of
Fig. 1. The business risk link to audit risk. this type of theorizing, particularly in terms of the-
oretical and empirical analysis of contemporary
Bell, Marrs, Solomon, and Thomas (1997, p. 50) audit practice. There have been relatively few stud-
draw upon this script (see Fig. 2) to summarize ies exploring the ways in which the rise, implemen-
the key diVerences between traditional audit and tation and application of new audit technologies
BRA “Audit Plus” (ToZer & Reingold, 2003, are shaped by the formal and informal schemata,
p. 132). beliefs and norms that make up the organizational
In summary, this new process of Wnancial state- culture of an audit Wrm and its environment (Car-
ment attestation claims to incorporate both more penter & Dirsmith, 1993; Power, 2003). As Hop-
eVective auditing and greater ‘added-value’ client wood (1996) and Jeppesen (1998) have argued,
service by allowing the auditor to comment and much of audit and its associated technologies
advise the client, both upon business risks and the remain a ‘black box’ (cf., Humphrey & Moizer,
accounting implications of those risks. While tradi- 1990).
tional audit is said to be oriented towards ‘compli- The emergence of BRA oVers an opportunity
ance’, the BRA approach is said to create value; to enhance theoretical understanding of processes
whereas the traditional approach is ‘transactions of technological change in auditing and to
based’, the evolving audit is risk based. An accom- explore how changes in audit technologies can be
panying rhetoric also suggests that BRA oVers conceptualized as socially constituted, rather
audit Wrms economies of professional audit labour than simply operative within economic and social
(see Curtis, 2003), and, as we note below, audit cost environments (Mizruchi & Fein, 1999, p. 654). In
reduction has been regarded as a critical factor doing so we draw upon three bodies of social the-
explaining the design of the methodological ory that are perhaps more usually considered
programme of BRA. Moreover, Lemon et al. separately: neo-institutional theories of organiza-
(2000) go somewhat further in their summary, sug- tional legitimacy (DiMaggio & Powell, 1991;
gesting that this ‘top down’ approach to auditing, Suchman, 1995), the sociology of professions
starting with the business processes and moving (Abbott, 1988; Freidson, 1986), and the sociology
down to the Wnancial statements, potentially oVers of translation (Latour, 1987). In the next section
greater audit eVectiveness, eYciency, client service, we outline in more detail our theoretical con-
better corporate governance and consistency at an structs.
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 413

Source: KPMG: http://www.kpmg.co.cr/english/assurance.htm


Fig. 2. Comparison of traditional and new business risk paradigms.

Theorising change in audit technologies opening page cites the chair of the American Insti-
tute of CertiWed Public Accountants (AICPA), O.
Many analyses of audit change have been Kirtley:
expressed in the terms that the audit Wrms them-
“People want to know more about what is
selves oVer to explain their activities: practitioner
going to happen tomorrow. The rules of
views of new audit developments follow a com-
business and the economy are changing.”
mon script. For example, in 1999, as part of the
(Elliott et al., 1999, p. 1).
merchandising process that has accompanied
BRA, KPMG’s US Assurance and Advisory Ser- Explanations oVered for the evolving BRA rely
vices Center published a booklet, The Financial heavily upon a language of transformation: the
Statement Audit, with the subtitle ‘Why a New keyword is change; many environmental processes
Age requires an Evolving Methodology’ (Elliott are “developing”, “evolving”, usually at more
et al., 1999). The booklet proWles, publicizes and, rapid pace or with greater frequency. With change,
of course, accounts for the ‘evolving’ audit meth- as “the 20th Century draws to a close”, has come
odology, with audit mutating to a “risk based, increased economic competition, heightened and
strategic systems, methodology” Wt for “the more frequent “demands”, “new and increasingly
economy of the 21st Century” (1999, p. 4). The complex organizations” which in turn “fuel the
414 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

need” for new responses in the “information age” rent rise of business risk audit methodologies?
(Elliott et al., 1999; Lindsey, 2001). This paper seeks to illuminate how the ‘inside’ of
The growth of business risk based audit tech- these new audit techniques embodies broader cul-
niques has been more or less contemporaneous in tural assumptions and constructions linked to the
Arthur Andersen (Business Audit), Ernst and ‘outside’ audit Weld; in other words how the ‘out-
Young (Audit Innovation), KPMG (Business Mea- side’, being market, Wrm and knowledge construc-
surement Process) and PricewaterhouseCoopers tions, help to construct audit technology. To
(PwC Audit Approach) (Bagshaw, 1999; Eilifsen conceptualize these relationships, we suggest that
et al., 2001; Knechel, 2004; Lemon et al., 2000; the development of audit technologies are best
Winograd et al., 2000), though Deloitte and Tou- considered as processes in social construction, as
che seem, thus far, to have withstood the trend. In indicated by the three moments in the social ori-
a professional service industry where technological gins of institutionalization that Berger and Luck-
innovations are viewed as commercial weapons, mann outlined (1966; cf. Carpenter & Dirsmith,
there is little reason to deduce that these large and 1993, pp. 44–53), namely: externalization (the pro-
medium audit Wrms worked collaboratively in the cess through which the products of human activity
establishment of BRA methodologies. Rather, this appear external to the individual); objectivation
degree of simultaneity in developments in BRA is, (the process through which the products of human
we suggest, indicative of wider processes of social activity attain the character of objectivity); and
and cultural rationalization. internalization (the process through which the
Of course, the KPMG document is a self- objectivated social world acts back upon the pro-
reported account (see also Elliot, 1994, 1997), not a ducer through socialization). For Berger and
report of research Wndings. In contrast academics Luckmann (1966, pp. 70–79) the construction of
such as Jeppesen (1998) view the BRA phenomena the institutionalized world is simultaneously an
as linked to the dissolving by audit Wrms of the ‘external’ and an ‘internal’ process. To this end we
boundaries between management advisory services develop neo-institutional theories of legitimacy to
and audit. Similarly, Fischer (1996) suggests that frame our analysis.
the substitution of procedures by new audit tech- Drawing upon the work of Berger and Luck-
nologies has as a common theme the attempt by mann (1966), Meyer and Rowan (1977) developed
audit Wrms to reduce procedures and costs. Kne- a theory of institutionalization that suggested
chel (2004) refers to “a cauldron” of “globaliza- organizations act to produce (and consume) legiti-
tion” in the market for audit requiring that audit macy for their activities. One example of this is
costs and proWtability improve. While Knechel how they build representations about themselves
(2004) considers BRA to be perhaps, more a reXec- and their actions in order to achieve legitimacy
tion of determinism by economic market environ- from their environment. Such accounts may often
ments, in contrast to Fischer (1996) and Jeppesen be loosely coupled with what the organizations
(1998) who both emphasise the agency of auditors, actually ‘do’, but their key role is to serve as sym-
all three authors’ views are linked by conceptions bolic accounts of their activities that tie in with
of audit change that focus upon the economics of what inXuential environments consider organiza-
audit: audit markets are driving change and audi- tions ‘should do’. Building upon Meyer and
tors are demanding cost reductions. In this way Rowan (1977), DiMaggio and Powell (1991), in a
audit techniques appear as mere servants or tools seminal article Wrst published in 1983, drew atten-
to economic processes. tion to the way that organizations show many
Although the costs and prices of audit plainly structural similarities in modern societies. These
have a role in audit changes, such aspects tell us similarities, they argued, were a consequence of
little about the form or structure of the new audit organizational responses to institutional impera-
techniques that emerge. Many possible changes to tives from the environment. DiMaggio and Powell
audit methods may result in a lower cost proWle, described the pressures for homogenization as
but how do these changes account for the concur- ‘isomorphism’ and analyzed three mechanisms
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 415

through which institutional isomorphism might cultural ‘environments’ (Perrow, 1985, 1986; Stern
occur: coercive, mimetic and normative processes.2 & Barley, 1996).
As Mizruchi and Fein (1999, p. 653) argue, Pursuing such concepts, any attempt to theorise
DiMaggio and Powell’s contribution to the devel- the BRA phenomenon should in our view treat
opment of neo-institutional theory is now a social technologies simultaneously as a product or con-
construction itself, in the sense that their contribu- struction of the audit Weld, and yet also capable of
tion to knowledge is the outcome of selective impressing a re-construction of this Weld as technol-
interpretation and operationalization in neo- ogies are promoted and enacted by auditors and
institutional research. Following on from Mizruchi audit Wrms. This process we term the co-construc-
and Fein’s argument, in our view, one problemati- tion of technologies and audit Welds. Although it is
cal aspect of the exploitation of neo-institutional clear that auditors perceive institutional and com-
theory has been an overly mechanical selection and petitive pressures as both ‘objective’ and ‘external’,
interpretation of the process of institutional iso- how they interpret and act, perhaps by such inno-
morphism: in particular, relying on a model of vations as new organizational forms, adapting tech-
institutionalization that sees changes internal to nologies or product innovations, are themselves
organizations simply as responses to external ‘iso- both a outcome of their internalization of an exter-
morphic pressures’ (DiMaggio & Powell, 1991). nalized social reality, and a medium through which
In ways that recall GarWnkel’s criticism (1967, p. to re-construct that social reality in accordance
71) of social theories that suggest actors as ‘cul- with their professional identity. While the social
tural dopes’ (actors who can do only what cultural world does not have the ontological status of objec-
roles provide), Bowring (2000) and others (Barley tivity, experience of it as externalized and objecti-
& Tolbert, 1997; Hirsch, 1997; Hirsch & Louns- Wed is dependent upon a socialized internalization
bury, 1997; Lounsbury & Ventresca, 2002) have (Berger & Luckmann, 1966, p. 70; Giddens, 1984).
argued that this model of environment and organi- What this paper is moving towards, therefore, is
zation set up by selective applications of the con- a theory that does not simply observe and recite the
cept of institutional isomorphism has had the eVect environmental pressures that ‘act’ upon organiza-
of occluding the role that organizational actors in tions, but one that has something to say about how
their Welds play in interacting with the environ- those pressures are constructed, perceived and
ment and interpreting the meanings of their drawn upon in action by auditors inside their Wrms
contexts to construct and re-construct their envi- in ways that also change audit Welds. Hence our
ronment.3 Moreover, such interpretations of neo- focus upon co-construction: technologies that audi-
institutional theory also appear to have little to say tors develop are both a construction of the audit
about how organizations are themselves powerful Weld and an intervention that construct the audit
agents in the construction of social, economic and Weld in new ways. While acknowledging that the
economic conditions facing audit Wrms bear a
prominent role in the transformation of organiza-
2
Coercive isomorphism refers to pressures upon organiza- tional products, structures and technologies, we
tions to conform that might arise, for example, from state regu- want to emphasise the signiWcance of the co-con-
lation or the requirements of the organization to gain resources struction and co-presence of internal technologies
from signiWcant environmental actors, such as funding agencies.
and external environments in the production of
Mimetic isomorphism is the result of a pressure to conform that
emerges from uncertainty. In uncertain environments, organiza- audit change. Building upon concepts of co-con-
tions often choose to mimic their peers. Normative isomor- struction connected to the work of Latour and his
phism refers to homogenization arising from the inXuences of associates in the sociology of translation (Latour,
professions on the norms, structures and practices of organiza- 1987; Shapin & SchaeVer, 1986), our account will
tions.
3
highlight the central role of organizing knowledge
Bowring, in particular, has questioned the relationship to
concepts of ‘social construction’ (and the work of Berger and
and legitimation processes in audit change (Abbott,
Luckmann) that many ‘applications’ of neo-institutional theory 1988, pp. 53–54). In detailing the processes through
seem to present (2000). which BRA has assumed the form of an abstract
416 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

and legitimate knowledge, we note the work of the collected for this research project, we relied sub-
three central agents in the formal institutionaliza- stantially on our familiarity with the Weld of audit-
tion of professional knowledge, namely, practitio- ing. Prolonged engagement with audit Wrms in
ners (technicians), administrators (technocrats) and various studies conducted by each of the research-
academics (intellectuals; cf. Freidson, 1986, pp. ers was valuable in interpreting patterns observed
209–230). From an ensemble of technical practices, in our data. Interview transcripts and archival
regulations and academic knowledges, the con- evidence cast each other in a particular light and
struction and legitimation of BRA knowledge both were interpreted in the context of the
claims in the audit Weld are then traced. Following researchers’ wider understandings of the audit
the methodology section, we develop these argu- Weld and the accounting profession. Spending time
ments with respect to the rise of Business Risk in the Weld, or “hanging around” (Strauss & Cor-
Audit methodologies, starting with the audit Wrm’s bin, 1998) “provides the researcher with a special
problematization of the market for audit services. perspective on the material collected during the
research, as well as a special understanding of the
participants and how these individuals interpret
Methodology their social worlds” (Berg, 2004, p. 266). “Hanging
around” denotes an ongoing engagement with the
To address the emergence of BRA in the con- Weld that can yield insights that cannot be directly
text of the transformation of audit, we adopted a extracted from individual textual, visual or verbal
pre-dominantly qualitative approach. The research clues, an approach that has often been linked to
presented here builds on an analysis of discourses social anthropological styles of research (Bernard,
within a range of archival evidence, and is based 1998).
upon an examination of the major Wrms’ publica- Our interpretive approach is characterized by a
tions, brochures and websites (including archive focus upon the discursive construction of BRA as
sites dating back to 1996), as well as documentary a technology (Potter, 1996, p. 35). Our usage of the
material emanating from the professional accoun- term ‘discourse’ refers to a contextual “form of
tancy institutes (in particular relating to matters of language use” (van Dijk, 1997) with a focus on the
audit regulation, practice, training and education). symbolic order and communicative elements of
The analysis has also been informed by material such discourses, such as how, why, when and by
obtained through a series of interviews that we whom is language used to describe changes, the
have conducted with audit partners and senior ‘facts’ of those changes, in audit methodologies. By
managers from a range of ‘Big’, mid-tier and small focusing upon the constructive eVects of discourse,
Wrms with UK oYces in Manchester and London, we indicate how the ‘descriptions’ of BRA and the
and with a limited number of former auditors, now claimed ‘needs’ for audit change are constructed
working in business consulting and private equity. through discourse in relation to the social identity
The interviews, most of which were conducted of auditors, their relationships to ‘clients’, ‘aca-
post-Enron, explored recent changes in modern demics’ and professional administrators and regu-
audit technologies. The combination (or ‘triangu- lators, as well as existing knowledge practices in
lation’) of several research sources was important the audit Weld (Fairclough, 1992, p. 64; 1989). Dis-
in improving the reach and robustness of the theo- course refers to the context of an ‘interpretive com-
retical claims made in this paper and overcoming munity’ which is the frame of its existence. In this
the perspectival problems normally associated paper the interpretive community is understood as
with using a single data source/method. the institutional Weld of audit.
We used our data sources in diVerent processes Our analysis relies in part on content analysis as
of textual interpretation, the overall purpose of a way of understanding meanings emerging from
which being to extract the systems of meanings discourses in the audit Weld. Accordingly we ana-
that surrounded the emergence of BRA. Above lysed discourses related to BRA at two levels. At a
and beyond the close attention to the data that we manifest level (Berg, 2004, p. 269) we describe cer-
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 417

tain verbal characteristics of texts noting for The co-construction of audit technique and the audit
example, as support for our interpretations, how Weld: bringing the outside inside
many times key phrases or words (e.g., ‘risk’, ‘inde-
pendence’, ‘theory’) appeared. The second, more ‘Markets’ and the market for audit services
signiWcant level seeks to extend the manifest char-
acteristics of textual discourses to some of their As many audit commentators have noted, eco-
latent meanings. Here we investigate what was nomic assessments of the market for audit services
inferred or implied by the text. The latent level of have suggested that, by the turn of the century, the
analysis, requires an interpretative approach that is proWtability of audit had declined (Boyd, 1999;
grounded in our observations from the audit Weld Knechel, 2004). Data that justiWes this claim is
to interpret behavioural patterns that emerged at diYcult to access, but it is clear that the growth in
the manifest analysis level (Silverman, p. 76–77; total Big Audit Firm revenues has not come from
Krippendorf, 1980). Again, here our familiarity audit (see Tables 1–3). Rather it is claimed that the
with the audit Weld helped in giving as comprehen- contraction in audit proWtability is linked to
sive an interpretation as possible to the properties the expansion of non-audit services (see Squires,
of the discourse being studied. Smith, McDougall, & Yeack, 2003). For the past
One key example of our analysis was a mono- thirty years development in audit Wrm revenues has
graph published by KPMG, entitled Auditing been driven by the expansion of non-audit services,
through a Strategic-Systems Lens: the KPMG Busi-
ness Measurement Process (1997). The monograph Table 1
not only represents a formal expression of the FTSE top 100 companies: ratios of audit to non-audit fees
main contours of one inXuential BRA philosophy earned by the Big (6/5/4/) Audit Firms 1992–2001
of auditing, but is also an important contribution Ratio of non-audit
to an academic discourse about audit and its value. fees:audit fees
Several elements in the book were analysed; key 1992 0.2:1
technical terms (such as risk, strategy, indepen- 1993 0.6:1
dence), actors (manager, senior management, audi- 1994 0.6:1
tor, decision maker), themes (such as globalization, 1995 0.6:1
1996 0.9:1
information, technology, adding value, future), and 1997 1.3:1
ideas concepts (such as theory, knowledge and 1998 1.5:1
expertise).4 The aim was to reXect on word clusters 1999 2.3:1
around the key words, concepts and terms (Berg, 2000 2.9:1
2004, p. 274) such as risk, in an attempt to shed 2001 3.7:1
light on the discursive strategies and associations
deployed by Wrms, such as KPMG, to embed BRA Table 2
as a technology.5 FTSE 100 companies and total audit fees and non-audit fees
earned by accounting Wrms (1992–2001)
% of Audit fees % of non-audit fees Total fees
4 81 19 100
Although we do not report in detail our content analysis,
63 37 100
the method helped to conWrm and challenge the validity of our
62 38 100
interpretations.
5
Although our focus on the qualitative aspect of content 62 38 100
analysis was a way to avoid emphasis on the “procedure of 51 49 100
44 56 100
analysis” (Selltiz, Jahoda, Deutsch, & Cook, 1967, cited in Berg
et al., 2004, p. 268) and give more room to those discursive ac- 39 61 100
counts that could not be represented numerically by counting 30 70 100
26 74 100
words or phrases, hence the emphasis on how those words were
discussed in relation to other words, we found that simple word 21 79 100
counts a useful back-up to our interpretations. (Source: Fisher, 2004).
418 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

Table 3 The market for audit services is constructed by


Proportional US Revenue Sources for Big Eight (Five) Firms: statutory obligation and highly regulated. More-
1975, 1990 and 1999
over, it is based upon a complex social as well as
Year economic network of individual auditor and client
1975 (%) 1990 (%) 1999 (%) relationships (Dezalay & Sugarman, 1995; Ander-
Audit 71 49 30 son-Gough, Grey, & Robson, 2004) in which ex-
Tax 17 25 21 employees of the large audit Wrms often become
Consulting 12 26 49 audit clients (Squires et al., 2003, chap. 5). A mar-
(Source: Suddaby et al., 2004). ket in which there have been, during the 1990s,
only Wve or six main providers is connotative of
particularly in the area of management consulting, one in which the supplier of services is not a sim-
with the 1990s being a quite intense period in terms ple price-taker. As such, it is widely acknowledged
of the relative rise in consulting revenues and the that audit Wrms appear to have been keen to ‘low-
pressures on audit fees (Suddaby, Cooper, & ball’ (Boyd, 1999; Chapin, 1992, p. 18; Jacob,
Greenwood, 2004). 1991; Knechel, 2004; Sikka & Willmott, 1995) the
The provision of non-audit services by the self- bid for audit, in the expectation that the provision
styled large ‘Professional Service Firms’ (who tend of non-audit services to the captured client will be
not to classify themselves as just ‘audit’ Wrms) a suYciently lucrative and oVsetting source of
appears to have been particularly lucrative. More- proWtability (Abdel-Khalik, 1990; Beck, Frecka, &
over, pressing the advantage of the global scale Solomon, 1988; David, Ricchiute, & Trompeter,
and reach of the large audit Wrms still further, the 1993).
1980s and 1990s have seen the contraction of the Additionally, it has been claimed that audit
Big Eight auditing Wrms to Big Six, Five and now costs have tended to increase following hikes in
Four. This process has been conducted in conjunc- auditor training costs and insurance premium
tion with an ever-increasing diversiWcation in the charges (Eilifsen et al., 2001, p. 193), particularly in
services oVered by such Wrms (Dezalay, 1991, the wake of increased litigation (O’Malley, 1993).
p. 793). Moreover, as others have noted (Boyd, 1999; Man-
Other constructions of the ‘problem’ of audit son, 1997; Matthews, 2002; Power, 2000) one of the
point to pricing: commentators have argued that expected consequences for BRA practice is that the
since the late 1980s audit clients have become requirement for substantive testing of transactions
much more prepared to shop around for their is diminished – one of the more sensitive ‘beneWts’
audit (Greenwood & Lachman, 1996; Boyd, 1999). of BRA (Hatherley, 1998) – and that the level of
While this contest for audit clients has probably audit costs is reduced. Yet the ‘market’ position of
contained audit fee levels, the contraction in the audit and large audit Wrms is not determined sim-
percentage revenue split between audit and non- ply by a cost proWle of audit, but reXects the con-
audit sources of revenue, however, is not simply a scious pricing strategies of audit Wrms in the
reXection of ‘pressures’ upon audit fees by clients. market for audit services and divergent price strat-
The stratiWcation of the market for audit and the egies in the market for non-audit services
concentration of large audit Wrms indicate a mar- (D’Angelo, 1981; Ezzamel, Gwilliam, & Holland,
ket for audit services at the large corporation level 1996; Palmrose, 1986; Simon & Francis, 1988;
that is far from the neo-classical model of perfect Simunic, 1984). In short, partners of large audit
competition (Fligstein & Freeland, 1995). While Wrms are signiWcant actors in the construction and
methodological problems with the measures functioning of these markets (Granovetter, 1985;
remain, there is ample justiWcation for aYrming Dezalay & Sugarman, 1995), and not passive recip-
that the supply side of the market for audit ser- ients of ‘market forces’. Nevertheless, discourses of
vices market is highly concentrated (Moizer & the “depressed market of audit”, in Berger and
Turley, 1989; Pong, 1999; Tonge & Wootton, Luckmann’s (1966) terms, externalize concepts of
1991). the market that Wrms through their audit practices
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 419

have helped to construct. At the same time the ‘Professional service Wrms’ and the legitimacy
market position of audit is treated as objective by of audit
audit Wrm actors. In so doing, ‘audit market’ dis-
course partially constructs the problem that BRA The legitimacy of audit resides substantially in
is claimed to address. the statutory frame in which audit requirements
As we argued above, however, acknowledging are embedded and by those claims that legitimate
the declining proWtability of audit tells us little the profession as a whole, that is, the attachment of
about the form and nature of the organizational or auditor expertise to dominant cultural codes and
technological responses that emerge. As Louns- values such as eYciency, rationality and science
bury and Rao (2004) have explained, the disci- (Abbott, 1988; Dirsmith, Fogarty, & Gupta, 2002).
plines of ‘market demand’ do not dictate the However, the status of audit and the professional
speciWc changes in organizations that reconstitute identity of auditors is also connected to the cul-
products or technologies. The functionalist eco- tural and socialization processes within the large
nomic demand-led, change explanations neglect audit Wrms. The loss of proWtability or, indeed,
how outcomes such as BRA methodologies are ‘decline’ of audit (Boyd, 1999) stands in close rela-
negotiated by members of the organizational Weld. tion to the loss of prestige of the audit function
There is now an extensive literature that examines inside the large audit Wrms themselves.
how the political (such as the presence of dominant While the evidence that validates this loss of sta-
producers) and cultural (such as dominant tastes tus is less immediate than fee data, the spectacle of
and preferences) characteristics of an organiza- the split between Andersen Consulting and Arthur
tional Weld structure the emergence and redeWni- Andersen in 1999, the most diversiWed of the Big
tion of products in speciWc markets (Hirsch, 1972; Six Wrms, was indicative of the tensions and rival-
Fligstein, 2001).6 BRA methodologies appear to ries between the value adding activities of the self-
combine the characteristics of ‘products’ the large styled professional service Wrms’ non-audit services
audit Wrms already supply – audit and business and the ‘statutory’, seemingly unproWtable, prac-
advice – and in so doing have established a degree tice of audit attestation (Squires et al., 2003). Fur-
of product ambiguity where none previously ther clues to the position of audit practice in large
existed. The externalized market reality of audit is Wrms are found in examinations of the training and
interpreted and reproduced by the Wrms them- socialization of auditors which relate closely to the
selves, and as such the response of auditors is con- redeWnition of audit inherent in BRA methodolo-
structed by their internalization of the objectivated gies (Saks & Ashforth, 1997).
market. To understand these aspects of the pro- US and UK studies of audit socialization and
duction of BRA methodologies is to incorporate professional identity in the large audit Wrms share
the political and cultural relations in the audit Weld many of the same judgments as to the constitution
that re-structure and re-constitute the audit ‘prod- of the accounting professional and the main
uct’. features of professional identity amongst auditors
In these terms, the declining proWtability of and trainees, and clearly point to a substantial
audit has implications that extend beyond the eco- decline in the prestige of audit within the large
nomic and into the status and legitimacy of audit, diversiWed ‘professional service’ Wrms.7 Although
its position in the organizational hierarchy of prac-
tices, products and services within the large diver- 7
Whereas ten years ago there were less than a handful of
siWed audit Wrms and identities that audit profes- qualitative and ethnographic studies of accountants (Dirsmith
sionals bring to their work. & Covaleski, 1985a; Harper, 1988, 1989), the present decade has
seen something of a proliferation of such work (for a review, see
Anderson-Gough et al., 1998a, 1998b, 2000; CoVey, 1993, 1994;
Dirsmith & Covaleski, 1985b; Grey, 1994, 1998; Hanlon, 1994).
6
The lobbying of elites, for example, structured the categori- We now know a great deal more about how accountants live
zation and associated pricing of wines in France rather than soil their daily lives and enact professionalism, at least in the large
conditions or climate (Ulin, 1996; Lounsbury & Rao, 2004). public accounting Wrms.
420 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

the provision of statutory audit to a corporation longer held to be a lucrative, challenging or


has usually been a conduit to the provision of enticing career within the Wrms by the major-
‘value creating’ non-audit services (tax, manage- ity of those who either leave or remain with
ment consulting), the studies that exist of audit the Wrms in the hope of future partnership.”
Wrm culture (Anderson-Gough, Grey, & Robson,
Recent research focusing on the intra-profes-
1998a, 1998b, 2000; Dirsmith, Heian, & Covaleski,
sional rankings amongst specialisms in UK
1997; Grey, 1994, 1998; Khalifa, 2004) have
accounting Wrms found that accounting profes-
aYrmed that audit is accorded low status in the
sionals placed auditing the lowest:
hierarchy and division of labour within the Big 5
professional service Wrm activities (Abbott, 1988, “Indicators of the specialisms’ professional
pp. 125–129; Wyatt, 2003; ZeV, 2003a, 2003b). status include references to salaries, the age
Personnel management systems of the large of members, the nature of their knowledge
Wrms have reinforced through appraisal mecha- base, the potential mobility after qualiWca-
nisms, a notion of ‘professional’ that has a range of tion, the number and social composition of
speciWc organizational and cultural meanings. members and their commercial value to
Dominant conceptions of ‘being professional’ con- Wrms” (Khalifa, 2004, p. 156).
structed through professional training stress con-
The falling cachet of audit was conWrmed by an
duct and appearance. These meanings typically
accompanying survey of ICAEW members in
refer to trainees’ personal aspects and conduct,
which auditing and personal taxation were ranked
especially in front of the client. As the ‘client ser-
by respondents as least prestigious and auditing as
vice’ ethic is closely connected to the selling skill
least Wnancially rewarding (Khalifa, 2004). More-
and commercial awareness aspects of performance
over, Gwilliam and Brierley (2001) found that
appraisal (including seizing the opportunities to
auditing personnel were regarded as most easily
expand the Wrm’s non-audit services), it is unsur-
replaceable by human resource managers in
prising that although many auditors and trainees
accounting Wrms, while ICAEW members work-
consider the possibility of a career within the large
ing in industry were recently found to rank the
audit Wrms, the audit task is commonly perceived
contribution of the statutory Wnancial audit
as one of the lower prestige points in the Wrm hier-
within their organisation quite lowly – placing it
archy of ‘accounting’ careers. Auditors develop lit-
behind internal, health & safety and quality audits
tle professional identiWcation with audit through
(see Humphrey, Bowerman, Owen, & Stride, 2002,
their training and socialization.8 Prestige points
p. 11).
within the Wrm lie in the divisional functions
Other indicators of audit’s status conWrm these
judged ‘creative’ and ‘value adding’, such as man-
assessments: for example, the report by the Panel
agement consulting and corporate recovery. As
on Audit EVectiveness (2000) set up by the Public
Anderson-Gough et al. (2000, p. 1166) have
Oversight Board in the US, at the request of the
argued:
SEC, remarked critically on the apparent com-
“Notwithstanding the claims of practicality modiWcation of audit and the questionable “tone
and general business training that trainees at the top” set by large audit Wrms:
attach to their work in audit Wrms, one curi-
“Focus group participants often indicated
ous element of this is the low esteem in which
that not only clients, but also engagement
audit is held, once qualiWed. Audit is no
partners and Wrm leaders, treat the audit
negatively – as a commodity. Some respon-
8
This does not mean that auditors lack concern with formal dents to the Panel’s survey and some engage-
accreditation as professionals – indeed, the contrary. The way in
ment teams interviewed..expressed a similar
which accreditation is conceptualised, however, appears some
way removed from the traditional picture of the profession as a
view, in some cases implying, by the more
repository of technical knowledge or as exemplifying a public positive comments made about the Wrms’
service ethic. other service lines and their perceived higher
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 421

levels of growth and proWtability, that the Extending professional jurisdiction: business risk
audit was viewed as a commodity. The audit, assurance and internal control markets
emphasis on providing proWt-enhancing
ideas to the client’s management, so the Abbott has argued that the ability of a profes-
audit would appear to have value beyond sion to sustain jurisdiction resides in part on the
meeting statutory requirements, also con- “power and prestige of its academic knowledge”
tributed to the perception that audit itself (1988, pp. 53–54). Professional knowledge relies
had little value.” (Panel on Audit EVective- upon a process of abstraction and as such the main
ness, 2000, pp. 99–100). function of academic knowledge for the profes-
sions is often symbolic rather than practical (1988,
The erosion of status has been linked to audit’s p. 54; Bourdieu, 1986). To this end the role of aca-
declining proWtability despite the unmistakable demics in the system of professions is signiWcant –
strategies of the large Wrms to treat audit as the though not necessarily at the level of technical
gateway to the supply of the more diverse and development. The research evidence that follows
Wnancially rewarding non-audit services to the cli- supports Abbott’s claim, suggesting that the devel-
ent. While audit partners could justify the eco- opment of BRA has been legitimated by its associ-
nomic role of the audit function to the Wrm as a ation with an abstract, academic theory of business
subsidized or loss leading activity, the emphasis strategy.
within the Wrms upon ‘managing’ and evaluating The development of BRA is tied to the wider
partners through measures of fee income, realiza- cultural emergence of strategic, risk and assurance
tion rates and proWtability suggests that in prac- technologies in the management of corporations.
tice they are just as subject to the same sort of Through the 1980s “diVerentiation”, “cost leader-
Wnancial targets as their senior managers and ship” and “focus” became key mantras as corpo-
partners in the other ‘commercial’ divisions of the rate managers and business schools absorbed and
Wrms (Covaleski, Dirsmith, Heian, & Samuel, reproduced an abstract strategic analysis of com-
1998; Squires et al., 2003, pp. 95–102; Stevens, petitive position (Porter, 1980, 1985). The late
1991, pp. 174–175). This in turn suggests that the twentieth century witnessed an explosion in busi-
cultural status attached to individualized mea- ness texts outlining the importance to corporations
sures of fee income and proWtability, ‘sales cul- of managing their risk in seemingly ‘scientiWc’ ways
ture’ (Squires et al., 2003, chap. 6), has worked in (Bernstein, 1996). This rise of academic and expert
practice to the disadvantage of audit divisions knowledge forms emphasizing corporate strategy,
within the Wrms. competitor assessment and business risk manage-
Viewing the development of BRA from such a ment over operational eVectiveness, has contrib-
perspective adds a diVerent dimension to explana- uted signiWcantly to the intellectual antecedents of
tions of external economic market pressures driv- BRA technologies. The risk models underlying
ing technological change. The accent on business BRA methodologies developed by the professional
advice (‘adding value’) embodied within BRA audit Wrms borrowed heavily from the industry
methodologies potentially oVered higher prestige analysis/industry structure model of competitive
and a new identity for auditors more consonant position and, in turn, the academic discourse of
with the other functional identities of the large strategy helped to legitimate them (Bell et al., 1997).
professional service Wrms, such as management BRA methodologies have given auditors access
consultancy or corporate recovery. The transfor- to a new discourse and market rationale for audit –
mation of auditor to an added value business that of assurance for the client. In the aftermath of
advisor promised an enhanced status for audit the Treadway Commission Report on Internal
and the possibility of new markets, as well as Control (COSO, 1990) in the US the large audit
addressing the economic problems of audit in Wrms were, throughout the 1990s, at the forefront
ways that are considered to be in the interests of of the dissemination of the ‘Corporate Risk Man-
the client. agement’, ‘Business Risk’ programme throughout
422 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

the 1990s (e.g., Coopers & Lybrand, 1996; DeLo- knowledge base. And in redeWning audit rationales
ach, 2000; Economist Intelligence Unit, 1995, in this way the new audit function allows the large
1998). As Eilifsen et al. (2001) have noted, with audit Wrms, as Covaleski, Dirsmith, and Rittenberg
BRA, the task of the auditor commences with a (2003, p. 338) have suggested, citing the AICPA,
focus on business issues and processes, both “to migrate up the economic value chain” and lay
generic to the clients’ industries or market (‘bench- claim to wider areas of professional expertise in the
marking’) and speciWc to an analysis of the Wrm’s markets for other assurance and consulting ser-
risk exposure, leading to an expectation that: vices (AICPA, 1997).
One example of this laying claim is the US
“the audit team ..provide valuable additional
debate on outsourcing of internal audit. The exten-
assurance to the client as part of the basic
sion of markets for non-audit services into the ter-
audit engagement. As auditors obtain evi-
ritory of professional internal auditors has pitched
dence from controls and performance indica-
the large Wrms into debates and conXicts that have
tors, we expect high-value assurance tasks to
encompassed the AICPA, the SEC and the Insti-
replace low-value substantive testing” (Eilif-
tute of Internal Auditors (IIA) over the role of
sen et al., 2001, p. 196, emphasis added).
auditing professionals and the economic relation-
By gaining knowledge of client strategy, com- ships between audit Wrms and their clients (Coval-
petitive advantage and business risk as the prelude eski et al., 2003). As we noted above, the self-image
to the assessment of audit risk, BRA methodolo- of the large audit Wrms is now as ‘professional ser-
gies are said to generate “knowledge spillovers” for vice’, not simply ‘audit’ Wrms. To this end the
the auditor that provide the basis for an assurance added value claimed by BRA’s proponents assists
report to the client. The new Wnancial statement the integration of audit services within the large
attestation incorporates greater “added value cli- Wrms as another component of their assumed role
ent service” by allowing the auditor to comment as “global knowledge experts” (Covaleski et al.,
both upon business risks and the accounting impli- 2003).
cations of those risks (Eilifsen et al., 2001). The In one account from a former Arthur Ander-
implementation of BRA necessitates the auditor sen’s partner in the US, the slow take-up of Busi-
securing new knowledges on “core processes” and ness Risk (the Andersen variety of BRA) was
“information risk management” from the client countered with a memo to all AA partners spelling
(Eilifsen et al., 2001). By relating this information out the signiWcance of the new methodology to its
to industry models the auditor is then able to marketing strategy. The memo read:
assess corporate strategic risks, opportunities, haz-
“BA [Business Audit] is the key to imple-
ards, controls and performance. To this end, BRA
menting other planks in [Assurance and
has required investment in industry level databases
Business Advisory’s] strategic pyramid, par-
and developed knowledge management systems
ticularly our need to grow risk consulting ser-
through which to measure and benchmark client
vices and integrate other service categories,
related information.
i.e. cross-sell other AA services” (ToZer &
The discourse of “value added” may be the
Reingold, 2003, p. 137).
most distinctive element of BRA methodologies as
compared to previous developments in audit (Mat- While audit has traditionally served as an entrée
thews, 2002), and goes some way to accounting for to the supply of non-audit services, BRA method-
the way that this new audit technology has been ologies enable the extension of professional juris-
promoted so visibly as a vital component of the dictions into forms of corporate governance and
audit’s merchandising instrument (Power, 2000; risk management not normally associated with the
ToZer & Reingold, 2003). Value added is of course large audit Wrms (Abbott, 1988, p. 125). Covaleski
a term with many referents in business knowledges et al. (2003) show how the movement towards the
of the 1980s and 1990s (EVA, Just-in-Time, ABC, outsourcing of internal control functions, in asso-
etc.), suggesting a mimetic component to the BRA ciation with the risk management approach to cor-
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 423

porate control, has oVered the large Wrms the of the audit-attest tradition – information
opportunity to legitimate the extension of their improvement – provides a foundation for
jurisdictional domain into the market for profes- new value-added services”. (www.aicpa.org/
sional internal auditors. As ToZer has argued, pubs/jofa/jun97/assur.htm).9
within Arthur Andersen the rationale for promot-
From this standpoint, an apparently academi-
ing Business Risk was explicitly related to the pro-
cally justiWable process of BRA not only con-
vision of internal control services:
structs a ‘value-added’ audit market but helps
“The idea seemed to be that in the rapidly realize new markets in corporate risk management
changing, highly complex world that all com- and the outsourcing or co-sourcing of internal con-
panies were facing, risk was the enemy. What trol.
better way to manage your risk than to make To summarize, if the vocabulary of justiWcation
sure that your internal and external auditors for BRA methodologies has the ‘creation of
saw life from the same perspective?” (ToZer added-value’ for the client as a central theme, then
& Reingold, 2003, p. 143). this is all of a piece with the construction of the
fee-pressured, concentrated market for audit cli-
The rhetoric of audit as business advice con- ents. By transforming the rationale of audit to
nected to the AICPA’s attempts to promote the encompass business knowledge and advice and
profession as global knowledge experts accredited hence facilitate the extension of inXuence in new
with XYZ, the Global Credential (AICPA, 2001). markets for internal control, BRA oVered auditing
The American Institute of CPAs special committee the potential of an enhanced standing as a com-
on assurance services report also highlighted a mercial practice within the large professional audit
potentially lucrative future for the profession in Wrms. In the next section we move away from the
adopting an “assurance perspective” on audit relative prestige of audit and the construction of
(AICPA, 2001). Headed by Robert K. Elliott, a new markets to examine other key facets of the
partner of KPMG Peat Marwick LLP, in New development of BRA methodologies in the audit
York, the committee reported that the introduc- Weld. We focus upon the institutional construction
tion of new assurance services “could double or of regulatory and normative frameworks that have
even triple” the CPA profession’s $7bn. accounting sought to legitimate BRA methodologies in the
and auditing income. The AICPA web site audit Weld.
reported that the Elliott committee:

“found clear evidence that Wnancial state-


ment audits are a mature product. Account- The co-construction of technologies and
ing and auditing revenue, adjusted for legitimation: embedding business risk audit
inXation, has remained Xat for the last seven
years. The traditional audit of Wnancial state- A signiWcant literature now exists on the role of
ments adds value to both users and clients, is audit in the production of legitimacy in organiza-
widely appreciated for its eVect on the integ- tions and society (Humphrey & Owen, 2000; Pent-
rity of the capital markets, contributes to the land, 2000; Power, 1997, 2003; Strathern, 2000),
CPA’s reputation for objectivity and integ- but much less has been written about the process
rity and will continue to be in demand in the of acquiring and developing the legitimacy of audit
future. But the greatest opportunity for technologies themselves. In this section we take up
growth lies in assurance services. A close the second major theme of the paper: securing
look at potential customers and the trends legitimacy and enabling the mobility of new audit
changing the practice environment shows
why. The need for information services is 9
This report was published exclusively on the AICPA web-
exploding and in those needs lie opportuni- site: http://www.aicpa.org/assurance/scas/index.htm, but seem-
ties for the CPA profession. The core beneWt ingly is no longer there.
424 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

technologies. While the concept of legitimacy is of sources of legitimacy, including speciWc links with
course a familiar construct in neo-institutional universities, the writing and dissemination of texts,
sociology (DiMaggio & Powell, 1991; Meyer & the production of case studies for teaching, the
Rowan, 1977; Suchman, 1995), our emphasis here funding of research and the promotion/sponsor-
is to contribute to an understanding of audit ship of academic conferences.
change by highlighting the co-construction of A relevant example here is the 1997 publication
audit technologies and legitimacy. Accordingly, we of Auditing through a Strategic-Systems Lens: the
outline a number of the processes through which KPMG Business Measurement Process (Bell et al.,
BRA methodologies have gained legitimation in 1997). While the text deals speciWcally with
the audit Weld, and how developments within the KPMG’s chosen form of BRA, the impact of Bell
audit Weld in turn further enhanced such legiti- et al. (1997) has been such that it is seen to repre-
macy. sent a ‘theoretical’ case for BRA. Bell et al. is often
In this section we highlight the role of formal held out as an important formal expression of the
knowledge and regulation in the establishment of main contours of a BRA science of auditing (e.g.,
new audit techniques. Freidson (1986, pp. 9–13) see Knechel, 2004; Power, 2000).
argued that professional powers rest, in part, on The text bears careful scrutiny. Many of the
the development of formal knowledge but that the same claims to the ‘value creating’ or value-adding
production of formal knowledge is necessarily role of BRA are found in the Bell et al. monograph,
mediated by a profession’s linkages to the agents as they are also evident in KPMG’s The Financial
of formal knowledge – such as academics and uni- Statement Audit (Elliott et al., 1999). While some
versities. As we noted above, the role of abstract sections of Auditing through a Strategic-Systems
knowledge for a profession is more symbolic than Lens appear to have been driven by a marketing
practical (Abbott, 1988, pp. 53–55). Similarly a orientation, much of the text gestures towards
profession’s technocrats or administrators service established ‘scientiWc’ knowledge bases that accord
the profession’s educational or credentializing pro- with the normative types of legitimacy that profes-
cess wherein professions are generally recognized sionals traditionally recognize and aYrm. The
as professionals. By developing and enforcing appeal to science in these sections is strikingly simi-
practice standards, such activities seek to legiti- lar to those that accompanied early textbooks on
mate (or protect) the profession’s claim to conduct statistical sampling for auditors (Carpenter & Dir-
its work in a professional manner, demonstrate its smith, 1993, pp. 48–50; Power, 1992).
ability to regulate itself and also serve to mediate a The monograph opens with the following quo-
range of political, economic and cultural forces in tation:
the profession’s environment (Power, 1995). Such
“In our time, the conWdence, maturity and
processes have variously involved the engagement
promise of a science should be measured not
of professional associations and their administra-
by its power to reduce the complex to the sim-
tors, regulatory bodies, clients and academics.
ple . . . but instead by its willingness to study
complexity with advanced methods under
Normative sources of legitimacy: business risk
descriptions that respect the reality of what is
auditing methodologies as knowledge claims
being studied. (David J. Depew and Bruce H.
Weber, Evolution, Ethics, and the Complexity
As noted above, the set of methodologies that
Revolution in Bell et al. (1997, p. 1).
we group as Business Risk Audit reXect in part the-
ories of corporate strategy that originated in aca- The quotation highlights a relationship that is
deme in the 1980s. As such the production of BRA frequently overlooked in many accounts of the
rested in part on its absorption of, and association authority of accounting and auditing – namely the
with, academic knowledge claims. However, the links to a culturally legitimate view of accounting
promotion of BRA has also depended signiWcantly and audit as an objective science. In no small way
on a range of other processes oVering normative Auditing through a Strategic-Systems Lens articu-
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 425

lates and embraces the status of scientiWc knowl- the University of Texas at Austin. The monograph
edge. The Wrst page continues: has a preface by Professor William Kinney, one of
the most senior Wgures in American auditing
“Accounting plays a central role in the
research over the past three decades (Kinney,
eYcient allocation of resources in market-
1986), a consultant to the profession on many
based economies. By adding credibility to
auditing policy issues who has also served on vari-
accounting measurements and disclosures,
ous AICPA committees including the Auditing
auditing has for centuries made it possible for
Standards Board (1981–1984) and the aforemen-
accounting to play such a key role. Today’s
tioned Special Committee on Assurance Services,
global economy and the business organiza-
the Elliott Committee (1994–97).
tions operating within it, however, have
The text runs through the methodological
become so complex and interdependent that
underpinnings of BRA, the relationships between
new approaches to auditing must be devel-
strategic systems, business concepts of risk and
oped. With these new approaches, the auditor
audit, and gestures towards other, quite diverse,
would embrace and master, rather than sim-
knowledge claims to justify the new audit. As well
plify, the complexity inherent in the economic
as economic reasoning, cybernetic systems metho-
web of interrelationships of which the client
dologies are drawn upon to portray the organiza-
organization is a part” (Bell et al., 1997, p. 1).
tion as a “complex, living” system (Bell et al., 1997,
While most academics and researchers (and per- p. 15). Decision sciences modelled upon cybernet-
haps practitioners) would deny a scientiWc basis to ics are explained in order to outline the organiza-
the practices of accountants and auditors, the legit- tion as a risk-bearing, quasi-organic body. New
imacy of the profession rests in part upon an Age physicist/philosophers, such as Fritjof Capra,
acceptance that individuals and organizations are are cited in support of the ‘holistic’, ‘systems’
rational and knowable. This in turn rests upon the approach exempliWed by BRA (Bell et al., 1997, p.
wider cultural dominance of science and belief in 14). Whilst the words theory and science are also
its authority, if not as a direct source of instrumen- clustered with new age terms, most science/theory
tal knowledge in accounting or auditing practice words relate to strategy (for example, Porter’s con-
but as a cosmology that underlies the accounting cept of value-chain analysis (Bell et al., 1997, p. 27,
profession, and other bearers of modern rationali- 31, 33–4; Porter, 1980, 1985), complexity (Bell
zation (Drori, Meyer, Ramirez, & Schofer, 2003). et al., 1997, p. 1, 5–6, 10; Depew & Weber, 1995;
Following the initial suggestion of a scientiWc KauVman, 1995) and systems theory (Beer, 1966;
foundation for the new auditing approach, the Bell Bell et al., 1997, p. 16–7, 33; Richardson, 1991)).
et al. monograph establishes academic justiWca- Although Bell et al. (1997) refers to the ‘inde-
tions for BRA and organizational complexity in pendent’ auditor, there is no discussion of the
the global economy. Its authors’ academic prestige concept of independence – indeed the term inde-
clearly plays a part here, with two of them, Ira pendence does not crop up. On the other had, con-
Solomon and Howard Thomas being respectively cepts of service and assurance to the ‘business’,
KPMG LLP Distinguished Professor of Accoun- ‘client’ or ‘management’ are very prevalent –
tancy at the University of Illinois at Urbana- indeed client- or management-words far outnum-
Champaign and James F. Towey Professor of ber references to either auditor or shareholder. The
Strategic Management also at the University of ongoing assumption of the text is that by servicing
Illinois at Urbana-Champaign.10 Moreover, while the management/client through the KPMG busi-
the Wrst named author (Timothy O. Bell) is Direc- ness risk methodology, owners are also served.
tor of Assurance Services at KPMG LLP, he was Moreover, the strategic systems audit is commonly
previously a member of the accounting faculty at associated with vocabularies of ‘change’, ‘global’,
the ‘new’ and the ‘future’ to contrast it with the
‘traditional’ audit of the ‘past’. Bell et al. connect
10
Thomas is now Dean of Warwick Business School. the new audit to an analysis of organizational
426 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

‘value-creating’ processes (1997, p. 43) so as to dis- The cases represent a Wrst attempt at addressing
tinguish it from traditional work of audit (Bell the pedagogy of BRA. The introductory chapter in
et al., 1997, p. 2, 19–22). Bell et al. (2002) – by Timothy Bell, Mark Peecher
Auditing through a Strategic-Systems Lens is an and Ira Solomon – seeks to clarify and extend the
eclectic mix. The key point, however, is that Bell ideas presented in the Bell et al. (1997) monograph –
et al. legitimate the process of reconstituting the “Our overarching goal is to help the reader under-
knowledge base of audit from compliance and sub- stand the fundamental antecedents and rationale of
stantive testing towards the auditor as business Strategic Systems Auditing” (Elliott et al., 1999, p.
risk assessor. Although the monograph is short on 7). It starts with the familiar premise that auditing
speciWcs as to the audit procedures and practices methodologies have become “increasingly ineY-
introduced or modiWed by BRA methodology, it cient and eVective as innovations in information
delineates how ‘external’ audit can be remodelled technology altered the business landscape. New
and re-crafted to address matters of risk manage- methodologies were needed to help auditors obtain
ment, internal audit and assurance. The signiW- the in-depth business knowledge required to assess
cance of Auditing through a Strategic-Systems Lens the economic implications of complex business rela-
lies in the connections it makes to legitimate, tionships and activities and to guide the search for
abstract academic bodies of knowledge that are instances in which managers may have exploited
claimed to underpin BRA. In an industry in which ambiguous and complex accounting rules” (Elliott
client conWdentiality is used to justify the limited et al., 1999, pp. 7–8). The chapter stresses the signiW-
access granted to researchers and secrecy of meth- cance of the auditor’s mental mode and his/her stra-
odology is justiWed as a competitive weapon, the tegic-systems thinking skills. In particular, it
Bell et al. (1997) document stands out as an open, emphasizes the importance of holistic strategic anal-
public expression of the new auditing, albeit to a ysis, calling for the use of “forest thinking” rather
diVerent, if overlapping, constituency: knowledge- than “tree-by-tree” thinking on the part of strategic-
able professionals, regulators and academics, per- systems’ auditors (Elliott et al., 1999, p. 19).
haps best presented by Freidson as the “knowledge The Bell et al. monograph (1997), The Financial
class” (1986, p. 82–83). Statement Audit (Elliott et al., 1999) and the Bell
This approach is further illustrated in the fol- et al. (2002) case studies text denote the value add-
low-up text, Cases in Strategic-Systems Auditing ing ideals of BRA as a major source of justiWcation
(Bell, Peecher, & Solomon, 2002), which reports and merit. Further links between the KPMG Busi-
the results of the Wrst eight of twenty three cases ness Measurement Process and academia have been
funded under a related element of KPMG’s Busi- forged by sponsorship of research intent on
ness Measurement Case Development and Research Advancing the State of the Art in Business Measure-
Program that had funded the Bell et al. (1997) ment (KPMG, 2002). Academic researchers have
monograph. been encouraged to submit proposals related to
extending knowledge of business measurement,
“Following dissemination of the monograph, “including risk measurement and control, business
the case development and research program process performance, internal and external busi-
was established to engage scholars in the ness reporting and transparency, assurance, corpo-
development of classroom materials relevant rate governance, and enabling technologies”.11
to a 21st century audit environment, fol- KPMG has also hosted conferences in San Diego
lowed by scholarly research to advance and Copenhagen at which academics and practi-
knowledge and enable further improvements tioners were invited to discuss the latest thinking in
in audit methods and techniques. ƒOur goal the KPMG Business Measurement Process.
was to produce some of the most realistic
and intellectually nurturing teaching materi-
als available for business and assurance edu- 11
The Program Advisory Board includes Timothy Bell and Ira
cation” (Bell et al., 2002, pp. viii–ix). Solomon.
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 427

An important consequence of these processes is BRA methodologies (Strang & Meyer, 1993). Reg-
that BRA is now recognized as a legitimate arena ulatory processes now grant to BRA a signiWcant
for research. Academics have now studied the mode of legitimacy by recognizing its import
impact of BRA on audit costs (Curtis, 2003), have within the audit Weld. In this section we note how
undertaken Weld studies of BRA in new market standards, regulations and professional guidelines
economies (Eilifsen et al., 2001; Ballou & Knechel, in education and standard-setting have all been re-
2002), compared Big Firm methodologies (Lemon conWgured to license and empower the develop-
et al., 2000; Winograd et al., 2000), posited relation- ment of BRA methodologies, and in so doing these
ships between business risks and audit fees (Bell, adaptions have enhanced the legitimacy and diVu-
Landsman, & Shackelford, 2001), tested assump- sion of BRA. Even though BRA has almost exclu-
tions about the connections between business risk sively been associated with the largest audit Wrms,
and audit risk (Kotchetova, Kozloski, & Messier, professional associations in the UK and, interna-
2005; Salterio, Steven Knechel, & Natalia, 2005; tionally, have enabled a wider dissemination and
Wu, Roebuck, & Summers, 2002), modelled the approval of such methodological approaches.
impact of BRA and support software on auditor The embedding of BRA in the audit Weld has
judgments (Ballou, Earley, & Rich, 2004; O’Don- been a signiWcant political project (Covaleski et al.,
nell & Schultz, 2004a, 2004b, 2005) and written 2003) for the audit Wrms within their respective
textbooks on the audit and assurance methodology national associations. As Lemon et al. (2000) sug-
(Knechel, 2001). In these ways, and in contrast to gested, the introduction of BRA subsumes several
the conventional ‘gap’ view of accounting research assumptions about the expertise and competencies
and its relationship to accounting practices, such of auditors:
large Wrm sponsorship of academics and academic
“A business risk approach emphasises judge-
functions have served to promote BRA and its
ment, and broad skills to be able to assess the
associated knowledge claims and set in motion a
position of a business in its environment,
programme of research that now seeks to ‘explain’,
matters of strategy, operations and Wnance.
legitimate and extend the reach of BRA techno-
This has implications for the nature of the
logies (Abbott, 1988, p. 54).
formal qualiWcations recognised as appropri-
ate for auditors, for the structure of educa-
tional courses accredited in the process of
Regulation and coercive legitimacy: circulating
qualiWcation and the recruitment and train-
business risk audit
ing of audit staV by the public accounting
Wrms. There is a heavy emphasis on strategic
As Latour (1988) and others have noted (Sha-
management embodied in the business risk
pin & SchaeVer, 1986; Shapin, 1995), the develop-
approach and, as a consequence, auditors
ment of standards for education or ‘best practice’
conducting audits under that approach will
enables knowledges and technologies to circulate –
have to be strongly conversant with the stra-
by creating standardized contexts for applying
tegic management literature” (p. 22).
such knowledges and techniques. In this section we
focus upon the actions of professional technocrats Revising the content of professional training
and their eVorts to bolster the legitimacy of BRA helps to aYrm that the auditor has the established
technologies by bringing them within recognisably competence or expertise to conduct a re-invented,
legitimate, though rarely restrictive, professional ‘added-value’ audit function. Demonstrating com-
regulations (Freidson, 1986, p. 228). Rather than mand over, and the appropriate credentials for
viewing professional regulation as a process that developing (Reed, 1996), an abstract body of
constrains the practices and methodologies of knowledge is a fundamental element of profes-
audit Wrms, we argue that a network of regulatory sional jurisdictional control (Abbott, 1988). With-
action (DiMaggio & Powell, 1991) can be seen to out a credible background of expertise and training
have facilitated the promotion and legitimation of the claims of BRA could be held in question by
428 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

occupations with competing or overlapping con- over the diluting of ‘core’ accounting competen-
cerns with business risk- such as, for example, the cies, in favour of a more general business or, per-
professional associations of internal auditors. haps, even MBA-style education. The changes
Indeed, some years prior to the publication of the suggested by Creating the Added Value Business
Lemon et al. study (2000), the English Institute Advisor (1998), however, were consistent with the
(ICAEW) had initiated a review of the professional skills changes that subsequent BRA methodolo-
training process. The resulting internal inquiry into gies have claimed as necessary if ‘traditional’
the future of the profession and the skill set of the accountants were going to be capable of becoming
accountant of the future published Added Value business risk assessors. According to Williams
Professionals: Chartered Accountants in 2005 in (2001), by the turn of the century, 25% of the
which the scenario of a possible oversupply of revised ICAEW training syllabus had become
chartered accountants and loss of audit work weighted to matters of business risk and internal
would be compensated by a transformation of the control.
audit sector towards assurance reporting to third The content of annual Wnancial reports was also
parties on matters such as pensions, internal con- a target for regulatory initiatives that have been
trol, public sector services as well as the traditional underpinned by a greater focus on issues of busi-
audit client (ICAEW, 1996, pp. 20–21). By setting ness risk. In 1998 the ICAEW issued a discussion
out the agenda for the UK profession in these document proposing that publicly traded compa-
terms the 2005 report set in train a series of facilita- nies should issue a Statement of Business Risk in
tive reforms to professional accreditation and edu- their annual reports (ICAEW, 1998). Whilst mind-
cational requirements that would construct the ful of the probability that corporations would not
future in these terms. wish to disclose commercially sensitive material in
While the ‘added value business professional’ such a report, the ICAEW Steering Group, headed
construct reXected the potency of the large Wrms, in by Robert Hodgkinson (then Chair of the Finan-
practice this leverage operated through engage- cial Reporting Committee and an Arthur Ander-
ment with issues by their appointees to the relevant sen partner) maintained that such a report would
ICAEW internal committees. For example, Peter assist Wrms to reduce their cost of capital and
Wyman, the then chair of the key ICAEW commit- encourage better risk management, as well as
tee responsible for educational matters, the Edu- improving accountability to investors (ICAEW,
cation and Training Committee (E&T), was a 1997, p. 1). The report drew explicitly upon the
senior tax partner in what later became Pricewater- Arthur Andersen Business Audit methodology to
houseCoopers. Wyman had begun a review of the outline various concepts of risk and the diVerent
structure and curriculum of the examinations con- methods available for assessing risk. SigniWcantly,
stituting the professional qualiWcation process. The the report recommended that as:
ICAEW’s E&T Committee subsequently issued a
“[i]nvestors ascribe more value to company
‘Green Paper’ in 1998 entitled Creating the Added
reporting when it is audited. We believe that,
Value Business Advisor, which reinforced the valid-
in principle, the proposed contents of a state-
ity of key tenets within BRA.
ment of business risk are veriWable and capa-
The Green Paper recommended the adoption
ble of being audited.” (ICAEW, 1997, p. 49).
of specialist pathways within the training process.
Whilst certain technical skills remained core to the The methodology underlying the new business
credential, the Green Paper proposed elective risk audit was further reinforced by the report’s
routes within the examinations process to broaden proposal that companies should compile reports of
the potential education of prospective ‘entrepre- their business risk for auditors to audit. One conse-
neurial’ accountants. At public meetings held to quence of a Statement of Business Risk, however,
explain the proposals to Local District Societies is that some of the endeavour of the new audit
and in the Wnancial press, representatives from the would be taken over by the corporation (providing
smaller accounting Wrms regularly voiced concerns the business risk information for auditors to then
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 429

audit, rather than auditors providing it them- nents to the objectives and principles governing
selves). Wnancial statement audits, with potentially signiW-
A follow-up report in 2000 (No Surprises, cant implications for audit approaches, skills and
ICAEW, 1999) conveyed the results of a study of training needs:
quoted companies on the London Stock Exchange,
“The IAASB believes the proposed ISAs will
claiming that companies already disclosed exten-
increase audit quality as a result of better risk
sive information about diVerent kinds of risk. No
assessments and improved design and perfor-
Surprises re-iterated the call for “better risk report-
mance of audit procedures to respond to the
ing” by quoted companies, under an overall policy
risks. The improved linkage of audit proce-
of the need for there to be ‘no surprises’ for inves-
dures and assessed risks is expected to result
tors in published Wnancial accounts. The case for
in a greater concentration of eVort on areas
auditors to involve themselves in the call for a new
where there is greater risk of misstatement. In
statement of business risk was re-aYrmed – with
some cases, this may result in a change to the
the warning that markets for audit assurance ser-
audit approach, including the audit proce-
vices are not closed to outside interests:
dures performed. In many cases, implementa-
“It should be a matter of some concern to tion of the proposed ISAs will result in an
auditors that alternative sources of credibil- overall increased work eVort by the audit
ity might be tapped in future by preparers team, particularly for new engagements or
and users of annual reports. Auditors do not when Wrst implemented on continuing
have the natural monopoly of the risk assur- engagements. It is also likely that to imple-
ance business that they might presume.” ment the new requirements will require new
(ICAEW, 1999, p. 30).12 skills and competencies, and may increase the
need for specialist assistance on audits. Audi-
Auditing standards are another arena in which
tors and their professional bodies will need to
the new audit methodology has been assimilated.
consider the training needs that will result
On both national and supra-national auditing reg-
from the new requirements.” (IAASB, 2002,
ulatory stages, BRA stimulated the development of
p. 3).
new auditing standards orientated towards the new
methodologies, and which in turn add validity to The new standards were formally approved and
BRA as a professional audit practice. For example, issued in October 2003 (see IAASB, 2003a, 2003b,
the Audit Risk Project of the International Audit- 2003c, 2003d). The Explanatory Memorandum to
ing and Assurance Standards Board (IAASB of the audit risk exposure drafts (2002a) stated that
the International Federation of Accountants) was the proposed standards had been inXuenced sig-
set up explicitly to integrate the regulation of audit niWcantly both by the Wndings and recommenda-
risk assessments with the design of audit proce- tions of the Joint Working Group5 – which
dures. In October 2002 the IAASB issued four resulted in the Lemon et al. (2000) publication on
replacements for previous ISAs that dealt with developments in the audit methodologies of large
Internal Control and Computer Information Sys- accounting Wrms – and also those of the US. Public
tems (see IAASB, 2002). Whereas previously risk Oversight Board’s Panel on Audit EVectiveness
assessment standards were largely considered a (2000). The memorandum also emphasized that
separate niche issue for regulations and auditing the standards require the auditor to obtain an
standards, new standards regulating the quality of enhanced understanding of the entity’s business
risk and risk assessments are now central compo- and its risks (to the extent that the latter are rele-
vant to the Wnancial statements of the business).
12
The memorandum, however, did not address
However, the report also concludes that auditors are more
likely to ‘come on board’ for the Wnancials reporting of risk if
explicitly a new business risk-based auditing model
released from unlimited liability by government regulators and reXected, post-Enron, an emerging cautious-
(ICAEW, 2000, p. 50). ness towards BRA. Rather, it saw the essentials of
430 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

the audit risk model as remaining the same, promises to be completely independent of the
with the proposed standards putting forward sig- company it audits.
niWcant new requirements and expanded guidance
designed to enhance the auditors’ implementation According to its founders, Jonathan Hayward and
of the audit risk model and to improve auditing Richard Sheath, Independent Audit Limited has
performance. In eVect, the standards encourage been set up ‘in response to the Enron and World-
and allow (and hence legitimate) the business risk Com scandals and will provide Wnancial and cor-
based approach to auditing but in a framework porate governance analysis – reporting solely to
which places considerable emphasis on the rigour [company] boards and audit committees. As its
of risk assessment at all levels of audit inquiry (and name suggests, the Wrm says it will ensure that
not just with high-level controls) and requires the ‘total independence from management is main-
auditor to demonstrate a clear linkage between risk tained’.” (Larry Schlesinger, Accountancy Age,
assessments and audit procedures (see Curtis & 17th February 2003, emphases added).
Turley, 2005).
In summary, BRA oVered to the audit industry Our primary motivation for this paper was the
and the profession a new form of rationality and conviction that the emergence and dissemination
legitimacy for the audit task. It occluded the dis- of new audit techniques and methodologies have
tinction between audit and business (or value-add- not received the attention in academic research
ing) services in a seeming harmony of interest that their signiWcance merits. In particular, it can
between auditor and corporate management. The be argued that attempts to establish new claims to
Wxing of BRA into the educational training of knowledge provide valuable opportunities to
auditors has advanced and regulators have study the economic, cultural and social processes
adopted a form of BRA as the deWning methodol- through which such claims emerge and the extent
ogy of audit for standard setting. Proposals to to which they are linked with attempts to expand
incorporate Business Risk as a form of Financial the ‘legitimate’ Weld of professional jurisdiction.
Reporting are also in train. In so doing, the dynamics and tensions that
However, while BRA methodologies have underlie the markets and institutions of a profes-
become legitimate objects of regulatory action, the sion can become exposed and made readily sub-
embedding of BRA is not Wnished. In the conclud- ject to analysis. In providing a constructivist
ing discussion we summarise our case for a theory account of BRA technologies, we have argued for
of the construction of audit techniques and their a theory of audit change that recognises (i) the cen-
co-construction of the audit Welds. We also exam- trality of legitimation processes and (ii) the co-
ine the tensions that have emerged from the re- construction of audit technologies and the audit
invention of audit, in particular the relationships Weld.
of accounting professionals to their institute and to Auditing activity is the outcome of a complex
each other, and we consider some of the ‘objectors’ conjunction of externalized and internalized prac-
to BRA and the relationship of the BRA to others tices and associated constituents, including images
sections of the profession in the post-Enron envi- of the Wrm, its traditions and systems, ‘client’ and
ronment. ‘market’ constructs, the status and rank of audit
within the Wrm, prior training processes and expe-
riences, the incorporation of abstract business
Concluding discussion: business risk audit and the knowledges, the processes through which auditor
post enron audit Weld performance is assessed, and the regulatory institu-
tions of the profession. It is this constellation of
“Two former PricewaterhouseCoopers part- connected elements that justiWes, in our view, a
ners have formed a ’new concept’ audit Wrm, Weld level approach to the analysis of audit change.
which will focus on helping companies meet As we have made clear, audit change is not a sim-
the requirements of the Higgs’ report and ple, one-sided response to economic factors but is
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 431

actively implicated in interventions to construct auditor and corporate management, BRA has not
(and reconstruct) economic, social and political so much marginalized audit independence (Jeppe-
relations in the audit Weld into new alignments. sen, 1998; Power, 2000) as recast the audit as a pro-
Hence our emphasis upon the co-construction of cess of mutual interest between the business
technologies and the Weld of their practice. Simi- director and the auditor (Power, 2000). Such pro-
larly, we have challenged the view that aspects of cesses are supported by: the incorporation of BRA
the regulatory process in auditing and accounting in the educational training of auditors; proposals
serve as mere constraints on professional practices to incorporate more business risk reporting in cor-
and called for recognition to be given to their capa- porate Wnancial reports; and by international regu-
bilities to facilitate the mobility of professional lators accommodating in their auditing standards
practices by standardizing and legitimizing (new) the essential spirit of BRA as the deWning method-
technologies. ology of audit.
Although a number of the larger Wrms have However, while BRA methodologies have
tended to seek to establish the argument that the become legitimate objects of regulatory action,
shift towards more risk based approaches is a post-Enron, the story of BRA looks less stabilized –
response to ‘demand’ (e.g., Elliott et al., 1999), our with the claims and anticipation that developments
perspective argues that the process of audit genera- in risk-based audit methodologies represented
tion is more appropriately viewed as a process of enhancements in the knowledge base and opera-
co-construction of technologies and environments. tional eVectiveness of auditing having taken
From such a perspective, new business risk audit more of a back-seat. The accounting profession,
techniques, and their associated discourses and rather than setting new audit agendas, has had to
rationales, can be seen as being intertwined with defend itself from numerous allegations made by
the status accountants and auditors perceive of business, media, academics, regulators and even
themselves and their craft, and with their identity some auditing practitioners that the ‘independent’
as auditors or, rather, as ‘business advisers’. A external audit (and the associated regulatory
number of the larger Wrms have sought to bring regime) is Xawed (Dettmer, 2002; Wyatt, 2003;
into play these new methodologies through their Levitt, 2002, 2004; Hayward, 2003; ZeV, 2003a,
auditing practice, to renegotiate the terms of their 2003b).
professional status and widen their jurisdictional The accountancy bodies in the UK attempted to
claims over other areas of expertise. The impera- deWne notable corporate failures, such as Enron
tives for BRA are in our view reXective and consti- and WorldCom, as peculiar to the US environment
tutive of the organizational tensions in play within and a so-called ‘cook-book’ approach of US
the larger Wrms. The promotion of BRA is not a GAAP. Yet the swift response of the US Congress
market driven, transformation in the identity of in passing the Democrat-inspired Sarbanes-Oxley
the Big Six/Five/Four, as they seek to move from Act in July 2002 has not left the UK profession,
being regarded as professional service (and not and its self-styled principles-based approaches to
just, audit) Wrms (Greenwood, Rose, Cooper, Hin- regulation, immune from debates proposing the
ings, & Brown, 2002). Rather, their strategy to pro- banning of consulting services, the need for com-
mote a professional identity of accountants as one pulsory auditor rotation, more detailed audit
closely aligned to the notion of a ‘business adviser’ reporting and other regulatory amendments
has undermined the status of audit divisions – to designed to address perceived Xaws and failings in
the extent that the business risk ‘re-invention’ of auditor independence. The 2002 Sarbanes-Oxley
audit in part oVered a welcome source of internal Act in the USA is also having a constraining eVect
legitimacy (and potentially enhanced proWtability on what is possible and permissible in terms of
margins) to those providing audit services in such BRA approaches. The Sarbanes-Oxley Act prohi-
Wrms. Further, in serving to occlude the distinction bits a registered public accounting Wrm from per-
between audit and business (or value adding) ser- forming certain non-audit services for a public
vices in an apparent harmony of interests between company client for whom it performs Wnancial
432 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

statement audits. Such prohibited non-audit ser- BRA is essentially a large Wrm phenomenon with
vices include internal audit outsourcing services the most visible evidence of any diVerence of opin-
and Wnancial information system design and ion across the small and larger Wrm audit arena
implementation. From November 2004, Section being over attempts to re-structure the process of
404 of the Sarbanes-Oxley Act has required US educating prospective accountants and auditors.
companies covered by the Act to assess the eVec- From the research we have undertaken to date, an
tiveness of their internal controls over Wnancial additional source of tension rests in competing
reporting and state in their annual reports whether ‘concepts’ of audit and responsibilities of auditors
the controls are operating eVectively. The com- held by the small and medium Wrm practitioners
pany’s external auditor must also evaluate the in- and those evident amongst auditors in a number of
house assessment and render an independent the larger audit Wrms (Khalifa, Humphrey, Robson,
report on it. Alongside more wide-ranging examin- & Sharma, 2006). Small Wrm practitioners claim
ations of corporate governance and the role of their approach to work and the type of services
non-executive directors (Higgs, 2003), the UK provided to clients are more integrated and cohe-
audit industry clearly remains under the scrutiny sive. Small practitioners assert that the BRA philo-
of government, corporate directors, investors and sophy (creating Wrm value) reXects a working
the press (DTI, 2003). model that they had eVectively been utilizing on
Such developments have had an impact on the their audits of owner-managed businesses – the old
promotion of BRA – particularly in the sense that adage of “knowing the business” – where their
the required emphasis on internal control systems audit was usually coupled with accounts prepara-
and the need to monitor degrees of compliance tion and tax advice. Yet they considered that ques-
suggests some clear similarities with the type of tions confronted the new audit approach and
audit approaches predominant in the late 1970s underlying business risk model being applied on
and early 1980s. While it is still quite common for the audits of larger, multinational corporations.
larger Wrms to project themselves as business Where there exists a fundamental distinction
advisors and to reject the label auditor as a between owners and managers and clear issues of
descriptor for their work, it is clear from our inter- public responsibility and accountability, in their
views that support for BRA, post-Enron, is no opinion, the role of the auditor should not be based
longer unanimous (even across the larger Wrms in so centrally on satisfying the business demands of
the UK). Abbott has claimed that “internal stratiW- managers. Indeed, evidence of the concern with the
cation in professions both generates system distur- suitability of contemporary audit approaches has
bances and absorbs them” (1998, p. 120). In this seen some former external auditors demanding that
respect, techniques such as BRA have the potential auditors “re-connect with shareholders” (see
for creating and revealing some of the tensions that Acher, 2002) and, as the quotation opening this
reside in the internal diVerentiation and stratiWca- conclusion attests, some audit Wrms essentially pro-
tion of the profession. Despite recent regulatory claiming as a ‘new audit concept’ the commitment
developments in the arena of international audit- and vision of an audit Wrm concerned primarily
ing standard setting that have accommodated with auditor independence and making the case for
BRA approaches, and evident assessments that a need class of public interest auditors or evalua-
they represent a major audit methodological inno- tors (for more details, see Hayward, 2003).
vation (see Eilifsen et al., 2001; Lemon et al., 2000), Post-Enron, there is also evidence that re-estab-
the future of BRA methodologies in the UK lishing the credibility of audit is seeing a reversal in
appears uncertain post. low-balling strategies, with the charging of higher
The future of BRA is likely to rest signiWcantly audit fees and the re-emergence of a discourse of
on how the concept of audit is both promoted by, audit quality and client risk (Fisher, 2004). It is also
and reconciled across, the profession. In our noticeable for example that the second follow up
account of the rise of BRA, the contribution of report to the ICAEW’s Financial Reporting of Risk:
smaller accounting Wrms is notable by its absence; Proposals for a Statement of Business Risk (1998),
K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438 433

No Surprises: Working for Better Risk Reporting Overall, the examination of audit practices in
(ICAEW, 2002), has no mention of audit and the context – the study of auditing in action – is lack-
role of auditors in assessing the proposed State- ing (see Power, 2003; Beattie, Brandt, & Fearnley,
ment of Business Risk. This might indicate a draw- 2001) and far less developed in comparison to such
ing back. A similar conclusion could be drawn, as studies of practice in professions such as law and
we have noted earlier, with respect to the IAASB’s medicine (Abbott, 1988; Becker, Gerr, Hughes, &
audit risk standards, in the sense that they encour- Strauss, 1961; Freidson, 1974, 1986, 1994). With
aged rather than mandated the business risk based regard to BRA it remains too early to judge
approach to auditing and lent continuing support whether it will pass as a temporary ‘fashion’ or
to the more traditional, audit risk models. The whether further reWnements to audit methodology
increasing emphasis upon mechanisms of corporate may signal a tactical distance from the ‘value
governance and the role of non-executive directors added’ rhetoric (Abrahamson & Fairchild, 1999;
might also paradoxically oVer a challenge to audit, cf. Bell, Peecher, & Solomon, 2005). Indeed, with
signalling a lack of conWdence in the ability of audi- the various attempts to shift from audit to business
tors to deliver whatever it is audit is meant to advice, it may be that the success or failure of the
deliver – an issue that, as we have seen with the BRA methodology will prove critical both to the
audit expectations gap debate, remains contested future strength/viability of the market for auditing
(see Humphrey, Moizer, & Turley, 1992; Hum- services and the social signiWcance of the auditing
phrey, 1997; Porter & Gowthorpe, 2004). function. It could be argued that the auditing pro-
Our exploration of the BRA technique is, of fession is at a crossroads – but it is not the typical
course, partial – we have not, as yet, studied BRA one portrayed in the media, centred on the need for
in action and whether the impacts of the methodol- auditors to become more active in detecting fraud,
ogy match the rhetoric. With respect, for example, closing expectations gaps and preventing corpo-
to the now defunct Arthur Andersen, ToZer rate collapses. We believe it is likely to be more
argued that Andersen’s form of BRA, Business socially productive to develop understanding of
Risk, “didn’t really catch on” (ToZer & Reingold, the practical implementations of today’s audit
2003, p. 133) and that enthusiasm for the new methods (see Curtis, 2003; Eilifsen et al., 2001), of
methodology was much less apparent in European the ways in which auditors construct themselves
partnerships than in the US. Although BRA meth- within the Wrms, and the extent to which perfor-
odologies have dominated audit discourses over mance measurement systems and cultural percep-
recent years, there is much scope for further tions as to the status of auditing impact on audit
research to explore competing practitioner views practices.
of, and experiences with, BRA and to consider the
resulting implications for the status and identity of
the auditing profession. This has become most evi- Acknowledgements
dent, with one of the Wrst detailed case studies of
BRA methodologies in action clearly questioning An earlier draft of this paper was presented at
the extent to which such methodologies have the Annual Congress of the EAA, Sevilla, May
proved capable of generating additional audit and/ 2003, the Centre for the Analysis of Risk and Reg-
or non-audit fees and succeeded in getting audit ulation (CARR), Centre on Regulation and Com-
teams to drop ‘tried and trusted’ auditing practices petition (CRC) and Aston Business School Joint
for more ‘modern’ variants (Curtis, 2003; Curtis & Workshop on Risk Regulation, Accountability and
Turley, 2005). It would also be helpful to under- Development Workshop, June 2003, the Workshop
stand more of the role of key academics, such as, on Auditing in Action, LSE, February 2004 and
perhaps, Solomon and Knechel, as ‘carriers’ seminars at the University of CardiV, October 2003
(Strang & Meyer, 1993) of strategic analysis and and HEC, Paris, May 2006. The authors would
business risk concepts, and new notions of audit like to thank participants at those events and,
between the professional service Wrms. also, David Cooper, Mahmoud Ezzamel, Nicolas
434 K. Robson et al. / Accounting, Organizations and Society 32 (2007) 409–438

Mangin and Michael Power for their constructive and auditor-auditee bonding. Journal of Accounting Litera-
comments. The Wnancial support of the Federal ture, 7, 50–64.
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dence. Journal of Accounting Research, 39, 35–43.
Bell, T. B., Marrs, F. O., Solomon, I., & Thomas, I. (1997).
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