Over View of Emotional

Intelligence

S. M. Fawwad Hussain Ammar Ali Shaikh

Site Engineer Site Engineer
Our Values
Emotional Intelligence

Willingness to change is strength

Jack Welsh
 Topics covered in Last Session
„ Working of human brain
„ Power & change of paradigms
„ Our conditioning
„ High & Low self esteem
„ Change of habits
„ Self awareness & management
„ Relationship management &
social awareness
„ Formula for success
„ Instinctive communication styles
„ Self talk
 Human Brain
Neocortex Amygdala
„ The logical part „ The emotional part

„ Slower than Amygdala „ Fast in response

„ Evaluate the condition „ Can lead to ‘emotional

in a rational way hijacking’
„ Fight / Aggression

„ Flight / Escape
 Power of Paradigms

Ways of getting conditioned

„ Conditioning of mind in certain way.

„ Same thing - different perceptions
„ We describe what we see
„ We think others are wrong
„ Repeated doings become habits
 Emotional Intelligence Proactivity
Stimulus
„ Incitement (activate, influence)

Freedom to choose (Growth / Happiness)

„ Awareness

„ Imagination

„ Conscience values

„ Independent Will

Response
Self Management, Awareness & Talk

„ Management of emotions by self talk

„ Thoughts Æ Words Æ Action Æ Personality

„ Self awareness necessary for self management

„ GIGO (Good In Good Out)

 Amygdala Hijack

Unfortunately:

„ Fight or Flight decisions

„ No involvement of rational
brain, amygdala responds
directly to situation
„ Short time but lasting
damage
„ Certain disturbing past
events play important role
„ Stress to ultimate level,
can’t absorb any more
 Consequences
„ Quality of relationships is affected
„ Negativity is created
„ Manipulation of facts
„ Before time decision making
„ Rational brain is rendered useless
„ Hacking can alter perceptions
„ GOD Æ Angel (Iblees) Æ Evil for ever
 CHANGE change cHANGE ChANge

„ Consult
„ Communicate
„ Capture
„ Connect
 Formula for Success
„ Heart (emotions) +
Head (thoughts)
„ 20 % I.Q
„ 80 % E.Q
 Instinctive Communication Styles

Feelings manage us
„ Passive (lose / win)

„ Aggressive (win / lose)

We manage feelings
„ E.Q (win/ win)
 Managing Emotions
„ Empathizing with others
„ Self assessment of own
paradigms
„ Emotional needs
„ Acknowledging feelings
„ Managing your negative
feelings
„ Change of thought
patterns
Four Dimensions of EQ

„ Self Awareness
„ Self Management
„ Social Awareness
„ Relationship Management
 Lesson Learnt

„ We manage our feelings, not they manage

us
„ Other people’s behaviors can affect our
feelings
„ EQ is necessary for success
„ Don’t let amygdala take control
When you are good to others, you are
best to yourself
Benjamin Franklin