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DE–847 11

DISTANCE EDUCATION
M.B.A. – H.R.M. DEGREE EXAMINATION,
DECEMBER 2010.
First Semester
MANAGEMENT CONCEPTS
(2008 onwards)
Time : Three hours Maximum : 100 marks
SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.

1. State the importance of management in the present business scenario.

2. What are the various levels of management? Explain the functions at each
level.

3. Differentiate between long range and short range plans with suitable
examples.

4. What are the differences between objectives, policies, programmes and


procedure?

5. Decision making is one of the essential requirements for leadership –


Comment.

6. Explain with sketches any two types of organization structures.

7. What is business process reengineering? Explain its significance.

8. Explain the various techniques used in controlling.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

9. Explain the ten managerial roles as identified by henry Mintzberg.

10.List out and explain the various steps involved in managerial planning.

11.Explain management by objectives. How is it linked to performance


appraisal?

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12.List out need theories of motivation. Explain with a sketch Maslow’s need
hierarchy theory of motivation.

13.What is leadership? Explain the various styles of leadership.

14.Explain the objectives and process of controlling with an example.

15.Explain the principles of strategic alliance and their importance to


business.

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DE–848 12

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

First Semester

ORGANISATIONAL BEHAVIOUR

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are the features of ‘Supportive Organisational’ model?

2. How can perceptual skills be improved?

3. Distinguish between positive and negative reinforcement.

4. Describe the various barriers to communication.

5. Define power. What are the sources of power?

6. What is organisational culture? How it affects the behaviour of the


employees?

7. State the objectives of organisational development.

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8. What are the types of stress?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. ‘‘Organisational behaviour represents interaction among individuals,


groups and organisation’’. - Elucidate.

10.‘‘Motivation is need based’’. Discuss it with the help as ‘Maslow's need


hierarchy’ theory.

11.Discuss the various styles of leadership. Which as these is more suitable


for a country like India and why?

12.Explain the various factors affecting ‘group’ performance.

13.What is stress? Explain its causes, consequences and suggestions.

14.Discuss the factors influencing learning process.

15.‘‘Organisation is an important tool to achieve enterprise objectives’’ -


Comment.

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DE–849 13

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

First Semester

MANAGERIAL ECONOMICS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

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1. Describe the role of Managerial Economist.

2. What are the factors determining demand?

3. Explain the important cost concepts.

4. Explain the concept ‘‘Production Function’.

5. Explain briefly the various methods of measuring profit.

6. Elucidate ‘‘Break Even Analysis (Cost volume profit Analysis).

7. Discuss the phases of a Business cycle.

8. Mention the difficulties in the estimation of National Income.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the nature and scope of Managerial Economics.

10.Describe the various types of demand.

11.Discuss the cost - output relationship in the short - run and long - run.

12.Examine the price - output determination under perfect competition.

13.Critically evaluate Investment Analysis.

14.Analyse the causes and effect of inflation.

15.Discuss the various measures to correct disequilibrium in the balance of


payments.

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DE–850 14

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

First Semester

4 DE–847
QUANTITATIVE METHODS

(2008 onwards)

Time : Three hours Maximum : 100 marks

PART A — (5 × 8 = 40 marks)

Answer any FIVE of the following questions.

1. Explain the term initial feasible solution, Basic solution and feasible
solution with the context of transformation problem.

2. Discuss the limitations of LPP.

3. Why the “simplex method” is considered a general method for solving the
LPP? What are the various steps in the solution of a problem of simplex
method?

4. Solve the following LPP by simplex method


Max Z = 2x1 + x2
subject to
x1 + 2x2 ≤ 10
x1 + x2 ≤ 6
x1 − x2 ≤ 2
x1 − 2x2 ≤ 1
x1, x2 ≥ 0

5. Solve the following problem graphically


Max Z = 10x1 + 15x2
subject to
2x1 + x2 ≤ 26
x1 + 2x2 ≤ 28
− x1 + x2 ≤ 5
x1, x2 ≥ 0

6. Define probability. State the axioms of probability.

7. Explain Decision Tree approach.

8. What is simulation? Mention the types of simulation.

PART B — (4 × 15 = 60 marks)

Answer any FOUR of the following questions.

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9. Explain the following concepts.
(a) Slack variable
(b) Surplus variable
(c) Artificial variable
(d) Least cost method.

10.Explain any three methods of finding an initial basic feasible solution for a
transportation problem.

11.What are decision trees? How and in what type of situations are they
employed for decision making?

12.(a) What is a pay off matrix?


(b) What is the purpose of Bayesian analysis? Describe how you would use
Bayesian analysis in the decision making process.

13.A bakery keeps stock of a popular brand of cakes previous experience


shows the daily demand pattern for the item with associated
probabilities as given

Daily demand (nos) 0 10 20 30 40 50


:

Probability : 0.0 0.2 0.1 0.8 0.1 0.0


1 0 5 0 2 2
Use following sequence of random numbers to stimulate the demand for next
10 days. Also find out the average demand / day.
Ran. nos. 25, 39, 65, 76, 12, 05, 73, 89, 19, 49.

14.From the following matrix, the elements of which indicate the costs,
obtain the decision using different principles of decision making.

a1 a2 a3 a4 a5

S1 2 2 1 2 1
6 2 3 2 8

S2 2 2 3 3 2
6 2 4 0 0

S3 1 2 1 1 2
8 2 8 8 0

S4 2 2 1 1 1
2 2 8 8 8

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15.Solve the transportation problem

Availability

Factorie 10 8 7 12 5000
s

12 13 6 10 6000

8 10 12 14 9000

Demand 700 550 450 3000 20,00


0 0 0 0
(a) Is the solution feasible?
(b) Is the solution degenerate?
(c) Determine the optional solution.

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DE–851 15

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

First Semester

FINANCIAL AND MANAGEMENT ACCOUNTING

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the scope of accounting.

2. Differentiate between Financial and Management Accounting.

3. Explain the various accounting conventions in detail.

4. From the following balances, prepare a trial balance :


Particulars Rs. Particulars Rs.
Stock 17,00 Purchases 15,00

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0 0
General 5,000 Salary 1,000
expenses
Debtors 8,000 Bank 11,00
overdraft 0
Drawings 8,000 Wages 5,000
Loan to Raj 8,000 Buildings 30,00
0
Creditors 3,000 Sales 10,00
0
Bad debts 1,000 Capital ?

5. The balance sheets of ABC and Co. and XYZ and Co. are given as follows.
Liabilities ABC & Co. XYZ & Co. Assets ABC & Co. XYZ & Co.

Rs. Rs. Rs. Rs.

Preference Land and


Share

Capital 120000 160000 building 80,000 1,23,000

Equity Share Plant and

Capital 150000 400000 machinery 3,34,000 6,00,000

Reserves and Temporary

surplus 14,000 18,000 investment 1,000 40,000

Long term loans 1,15,000 1,30,000 Inventories 10,000 25,000

Bills payables 2,000 Book debts 4,000 8,000

Sundry 12,000 4,000 Prepaid


creditors

Oustanding expenses 1,000 2,000

expenses 15,000 6,000 Cash and

Proposed bank 8,000 10,000


balances

dividend 10,000 90,000

4,38,000 8,08,000 4,38,000 8,08,000

Find the following :

(a) Acid test ratio

(b) Current assets to net worth ratio

(c) Debt equity ratio

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(d) Proprietary ratio

Also comment on the financial position of the companies based on the


above ratios.

6. Journalise the following transaction


2010
1 Jan John Started his business with the following :
Building Rs. 20,000, Plant and Machinery Rs.
10,000,
Cash Rs. 2,000; Goods Rs. 1,000; Furniture Rs. 500
5 Jan Paid salary of Rs. 1,000 and rent of Rs. 4,000 for
the month of December 2009
10 Jan Purchased goods from Sita worth Rs. 10,000
15 Jan Sold goods to Krishna for cash Rs. 15,000
20 Jan Received from Sita Rs. 9,800 in full settlement for
the purchase price
25 Jan Returned goods from Krishna worth Rs. 1,000
30 Jan Paid expenses of telephone, electricity bill etc. Rs.
1,000

7. Boxing Ltd. Produces Wall clock. For production of


5000 units, the following are the budgeted expenses.
Particulars Rs.
Per Unit
Direct Materials 50
Direct Labour 20
Variable over head 15
Fixed over head (Rs. 50,000) 10
Administration expenses (5% 10
variable)
Selling Expenses (20% fixed) 6
Distribution Expenses (10% fixed) 5
Total 116

You are required to prepare the budget for the production of 3000 and 7000
units.

8. Calculate the Accounting Rate of Return from the following data :

9 DE–847
Earnings After Interest and Tax – Year 1 – 110000;
Year 2 – 120000; Year 3 – 130000
Depreciation – 5000
Interest – 2000
Tax 30%
Initial Investment – 1200000
Salvage Value – 80000

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. The following information relates to a flexible budget at 60% capacity.


Find out the total overhead 50% and 70% capacity.
Particulars Expenses at 60%
capacity
Variable Overhead
Indirect Labour 10,500
Material 8,400
Semi-variable overhead
Repair and maintenance (70% 7,000
fixed)
Electricity (50% fixed) 25,200
Fixed Overhead
Office expenses including salary 70000
Insurance 4000
Depreciation 20000
Estimated direct labour hours 120000 hours

10.From the following information calculate NPV & IRR.

Years PBTBD Taxes

1 1,80,000 15,000

2 1,50,000 10,000

3 2,20,000 5,000

4 2,00,000 12,000

5 1,25,000 18,000

6 1,00,000 20,000

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The Initial investment of the proposal is 7,50,000/- discount factor 10%.

11.The balance sheets of 2008 and 2009 are given as follows. Make the
common Size Analysis, Comparative analysis and Trend Analysis.
31.12.200 31.12.200
9 8
Equity share capital 25,00,000 25,00,000
Reserve and 6,00,000 5,00,000
surplus
Long term loans 15,00,000 18,00,000
Current liabilities 5,00,000 5,50,000
Fixed assets 36,00,000 30,00,000
Investments 4,00,000 5,00,000
Current assets 10,00,000 7,00,000,

12.From the following information, prepare trading and profit and loss
account for the year ended 2009 and Balance Sheet as on 31st Dec,
2009.
Particulars Debit Credit
Drawings 4,500
Purchases and sales 20,000 30,500
Return inwards 1,500
Opening stock 8,000
Salary 4,200
Wages 1,200
Rent 350
Bad debts 400
Discount 700 1,900
Debtors and creditors 14,000 10,000
Cash in hand 260
Cash at bank 5,940
Insurance 400
Trade expenses 300

11 DE–847
Printing 150
Furniture 2,000
Machinery 5,000
Capital 24,000
Bills payable 2,500
Total 68,900 68,900

Adjustments :
(a) Closing stock was valued at Rs. 7,000
(b) Insurance was prepaid to the extent of Rs. 50
(c) Outstanding salaries Rs. 250 and wages Rs. 150
(d) Make provision for further bad debts Rs. 500 and for doubtful debts @
5%
(e) Calculate interest on capital @ 5%
(f) Depreciate machinery by 5% and furniture by 10%
(g) Provide for interest on drawings Rs. 200
(h) Provide for discount on Creditors @ 1%.

13.The information relating to business of XY Co. as at the end of 31.3.2009


is given below
Gross profit Ratio – 25%
Net Profit ÷ Sales – 20%
Stock Turnover ratio – 10
Net Profit ÷ Capital = 1/5
Capital ÷ Total Liabilities = 1/2
Fixed Assets ÷ Capital = 5/4
Fixed Assets ÷ Current Assets = 5/7
Fixed Assets = 10,00,000
Closing Stock = 1,00,000
From the above information, Calculate
(a) Cost of sales
(b) Gross profit
(c) Net Profit

12 DE–847
(d) Value of net assets
(e) Amount of Capital
(f) Amount of Liabilities
Also prepare trading and profit and loss account as on 31.3.2009.

14.Explain in detail, the users of accounting information.

15.Explain the differences between cash flow statement and Fund flow
statement.

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DE–852 21

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Second Semester

BUSINESS ENVIRONMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are business objectives?

2. Bring out the manifestation of globalisation.

3. Bring out the economic implications of technology.

4. Discuss the impact of legislature, executive and judiciary in business.

5. Bring out the problems faced and remedies available for small units.

6. Explain the major provisions of FEMA.

7. What do you understand by public sector enterprise state their objectives?

13 DE–847
8. Define industrial sickness. What are the causes for sickness?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. What do you understand by vision, mission and objectives? How are they
interrelated? Illustrate your answer.

10.Explain the New Economic Policy of 1991.

11.Explain benefits and demerits of multinational companies.

12.Discuss the process of globalisation.

13.Explain the role of economic planning in economic development.

14.Critically examine the fiscal policy in India.

15.Explain the impact of socio-cultural environment in business.

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DE–853 22

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Second Semester

RESEARCH METHODS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE of the following questions.

1. Define research. Mention the significance of research in social sciences.

2. What is hypothesis? Give the types of hypothesis with an example.

3. Mention and discuss the advantages and disadvantages of sampling.

14 DE–847
4. Differentiate between deduction and Induction reasoning. Give examples.

5. Mention the contents of research report and write down the principles of
good report writing.

6. What are the advantages of questionnaire method?

7. Mention the steps involved in the preparation of interview.

8. Explain scaling techniques.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR of the following questions.

9. Explain in detail the process of data analysis.

10.Explain in detail scaling and scaling techniques with an example.

11.Explain in detail the modes of data collection.

12.Consider any one example of your choice and develop a questionnaire


which should include both open-ended and closed ended questions.

13.Explain the formulation and testing of hypothesis.

14.Explain descriptive research with an example.

15.Explain the importance of report writing.

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DE–854 23

DISTANCE EDUCATION
M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.
Second Semester
MANAGEMENT INFORMATION SYSTEM
(2008 onwards)
Time : Three hours Maximum : 100 marks
SECTION A — (5 × 8 = 40 marks)
Answer any FIVE of the following questions.

1. What is MIS? Give the structure of MIS.

15 DE–847
2. What do you mean by data processing? Explain the data processing types
with examples.

3. Explain in detail the system development life cycle.

4. What is Internet? Give the importance of internet wrt organisational


context.

5. What is electronic data interchange? How it will be useful in organisation.

6. Mention the approaches of MIS development.

7. What is LAN, WAN and MAN?

8. Explain the application of Internet.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR of the following questions.

9. What is information system? Mention the characteristics and requirements


of MIS.
10.What is e-commerce? Give classification of e-commerce.

11.Explain the executive information system in detail.

12.Write short notes on :


(a) Artificial intelligence
(b) ERP
(c) e-mail
(d) Decision support system
(e) Video conferencing

13.Discuss the limitations of MIS.

14.Explain Electronic Data Interchange and its applications.

15.Explain about Website management.

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DE–855 24

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Second Semester

16 DE–847
STRATEGIC MANAGEMENT

(2008 Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Mention the characteristics of objective setting.

2. What are the benefits of having a vision?

3. Discuss the scope of corporate level strategies.

4. What do you mean by portfolio analysis? What are its advantages?

5. How can a clear business definition help a strategist in focusing on


strategic alternatives?

6. For what purpose is a buyer’s firm motivated to go for a merger?

7. List out the elements involved in the implementation of a strategy.

8. Why does the need for functional plans and policies arise?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Enumerate the problems in setting up a new business enterprise.

10.Explain the four alternative corporate level strategies.

11.Discuss the process of strategic decision-making.

12.Discuss Michael E.Porter’s approach to defining generic competitive


strategies.

13.What are the strategic issues involved in using a joint venture strategy?

14.Enumerate the major insights developed by leadership theory to help


strategies in leadership implementation.

15.Discuss the difficulties that emerge in the implementation of strategies.

17 DE–847
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DE–856 25

DISTANCE EDUCATION

M.B.A. (Human Resource Management) DEGREE EXAMINATION, DECEMBER


2010.

Second Semester

QUALITY MANAGEMENT

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

1. How to use quality as a customer delight?


2. Quality is a tool to meet standards. Discuss.
3. What are the objectives of quality management?
4. What are all the elements of TQC?
5. Write a note on quality circles.
6. Is quality free of cost?
7. How do ISO 9000 series help to maintain quality standards?
8. What is the need of quality review?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

9. Explain 6 sigma concept in relation to quality.

10.Write short note on statistical process control and acceptance sampling.

11.What is the role of MNCs in emergence of global quality?

12.Write about TQC in USA.

13.Explain the process of business process reengineering.

14.Write the examples of companies which has maintained quality with the
help of strategic alliance.

15.Write a note on quality circles, quality teams, total quality control system.

18 DE–847
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DE–857 31

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Third Semester

HUMAN RESOURCE MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Discuss the various functions of human resource management.

2. Discuss the essential features of a sound human resource policy.

3. Explain Human Resource Planning Process.

4. What is Job Specification? How does it differ from job description?


Illustrate with suitable examples.

5. What are the different placement situations? What factors should be taken
into consideration while placing an employee on a job?

6. Explain the principles of wage and salary administration.

7. What measures can be taken to ensure industrial safety? Explain.

8. Discuss methods and tools of personal research.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the concept of Human Resource Management. What is the role of


Human Resource Management in a modern organisation in developing
its human resources consistent with the needs of individuals,
organisation & society?

19 DE–847
10.What is job analysis? Discuss the various methods by which Job analysis
can be completed. Compare and contrast these method, noting the pros
and cons of each. Also describe the end products of a Job Analysis
Programme.

11.Discuss briefly various on-the-Job and off-the-job training and


development methods.

12.What do you mean by incentives? How do financial incentives differ from


non-financial incentives in motivating employees?

13.Explain the various methods of fixing wages and salaries in an


organisation.

14.What are the causes of indiscipline in Indian Industries? Give suggestions


to maintain discipline.

15.Discuss the process of human resource management audit. What are the
areas in which this audit should be conducted?

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DE–858 32

DISTANCE EDUCATION
M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.
Third Semester
HUMAN RESOURCE ECONOMICS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Explain the theories of employment.


2. How does the cost of living index help to determine DA?
3. Point out the features of full employment level.
4. Describe the nature and scope of human resource economics.
5. Explain the causes of labour turnover.
6. Discuss the various methods of wage payment.

20 DE–847
7. What are the factors determine demand for labour force?
8. Write a note on ‘Labour absenteeism’.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Evaluate the various schemes of dearness allowance fixation.


10.Explain the push and pull factors for labour migration.

11.Describe the various stages involved in rationalisation.

12. Examine the marginal productivity theory of wage.

13.Discuss the evaluation of Human Resource problems of developing


economy.

14.Briefly explain the trend and impact of employee migration in India.

15.Explain the flexibilities and rigidities in the Indian labour market.

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DE–859 33

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Third Semester

INDUSTRIAL RELATIONS MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

1. Bring out the significance of industrial relations.


2. State the relevant provisions of Indian Constitution for Labour welfare.
3. What are the functions of a trade union?
4. Discuss the impact of ILO on Indian Labour.

21 DE–847
5. What are the causes of Indiscipline?
6. What are wage boards? What are its functions?
7. What are the different types of communication?
8. Bring out the importance of industrial health and safety.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Explain the role of the Government, Employer and the Trade Union in
maintaining Smooth Industrial relations.

10.Explain the code of Discipline maintaining process in the industry.

11.Explain and enumerate the different causes of industrial disputes.

12.Discuss the concept of Worker's participation in management in the Indian


Context.

13.Discuss how communication acts as a tool to bring about smooth


industrial relations.

14.Describe the types of health and safety programmes generally provided to


employees in modern industrial organisation.

15.What is Ergonomics? What are the different damage control system


undertaken to avoid industrial accidents?

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DE–860 34

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Third Semester

LABOUR LEGISLATIONS – I

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

22 DE–847
Answer any FIVE questions.

All questions carry equal marks.

1. Define a factory as stated in factories Act 1948.

2. State the salient features of workman compensation Act 1923.

3. Differentiate lockout from lay off.

4. List out the objectives of shops and establishments Act, 1947.

5. Differentiate Gratuity and Pension.

6. Explain the role of labour officer.

7. What are the objectives of payment of Bonus Act 1965?

8. Write a note on the employees state Insurance Act 1948.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. State the provision relating to health safety and welfare as provided by


the Factories Act 1948.

10.Explain in detail the method of calculating the amount of wages under


workman compensation Act, 1923.

11.What is an industrial dispute and what are the provisions stated in the
Industrial Dispute Act, 1947.

12.State the powers bestowed on the authorities by shops 4 establishments


Act 1947.

13.Explain the role of standing committee and medical benefit council as per
Employees state insurance Act 1948.

14.State the provisions of Employees provident fund and miscellaneous


provisions Act, 1952.

15.Explain the concept of labour legislation and its need.

–––––––––––

23 DE–847
DE–861 35

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Third Semester

TRAINING AND DEVELOPMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the steps and methods of training evaluation.

2. Identify the areas of training and training principles.

3. How job rotation helps in acquaring new skills and knowledge?

4. What are the benefits of training in Indian organisations?

5. What purpose does training serve?

6. What are the differences between orientation and training?

7. Explain the important techniques of training.

8. State the reasons for providing training programs.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the objectives of orientation programme.

10.Examine the importance of training of personnel towards the development


of all organisation.

24 DE–847
11.How do you evaluate a training programme on the basis of cost - factor?
Explain.

12.Describe the steps involved in development of a training programme.

13.Explain the induction programme for a new employee.

14.Elucidate the various methods of training.

15.What is vestibule training? Give its merits and demerits.

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DE–862 36

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Third Semester

COMPENSATION MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Define compensation and explain its macro economic factors.

2. Explain wage fund theory.

3. What is the role of ESOPs in incentive scheme?

4. Discuss the scheme of profit sharing in India.

5. Briefly explain the Time-Off benefits provided to the employees.

6. Which are the factors considered as performance parameters?

7. Describe the objectives of compensation administration.

8. Describe the major components of international compensation.

25 DE–847
SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Illustrate compensation system in detail.

10.Discuss the essentials of wage and salary administration.

11.How can managers use the organisational reward system to encourage


workplace safety?

12.Describe the components of executive remuneration.

13.Explain various individual and group incentive plans.

14.Discuss the main features of payment of wages act 1936.

15.Criticize the current trends in compensation.

–––––––––––––––
DE–863 41

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Fourth Semester

GLOBAL HUMAN RESOURCES MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Write in detail the meaning and nature of recruitment.

2. Explain the recent trends in recruitment.

3. Explain the selection criteria for global assignments.

26 DE–847
4. Define organisational culture and discuss the Schiens model of culture.

5. Explain the criteria for global HR compensation process.

6. Explain the important types of global training programmes.

7. How will you measure the effectiveness of the training program?

8. Differentiate the labour relation in US and India.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. The employment tests can offer the advantages to the employers. List it
out.

10.Explain the global HR challenges.

11.What is meant by socialisation of employees? Briefly explain the stages in


socialisation process.

12.Explain the compensation structure existing in MNC’s.

13.Explain the steps involved in designing the training programme.

14.Explain in detail the process of leadership training.

15.Explain the Japanese approaches to labour relations.

–––––––––––––––
–DE 864 42

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION,


DECEMBER 2010.

Fourth Semester

EMOTIONAL INTELLIGENCE

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.

27 DE–847
All questions carry equal marks.

1. Define Intelligence and what do you mean by emotional Intelligence.

2. Explain briefly about Social competence.

3. How to develop one's self worth and capabilities? Explain briefly.

4. How to recognise one's emotions?

5. Write short notes on :


(a) Self control
(b) Optimism.

6. How to have emotional balance?

7. Mention the characteristics of a good leader.

8. Mention the guidelines for learning emotion.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Explain the significance of emotional intelligence in detail.

10.How to improve emotional intelligence in the work place? Discuss in


detail.

11.What are the sources of gut feeling? How to overcome from those
feelings?

12.Recognising one's emotions and their effects are difficult for a manger. If
you are a manager, how will you manage this?

13.Discuss about adaptability in detail.

14.Mention a charismatic leader and point out his traits.

15.Discuss in detail about building emotional competence.

______________

28 DE–847
DE–865 43

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Fourth Semester

LABOUR LEGISLATIONS – II

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are presumption about accurancy of balance sheet and profit and
Loss Account?

2. Explain the objectives of wages administrations.

3. What are the demerits of piece wage?

4. Discuss the various functions of trade union.

5. What are the rights and privileges of trade union?

6. Discuss the importance of minimum wages Act 1948.

7. What are the merits and demerits of trade union?

8. ‘‘Certified Standing or decisions orders constitute statutory conditions of


employment’’. Explain.

SECTION B — (4 × 15 = 60 marks)

29 DE–847
Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the various factors that determine the wage policy of an


organisations.

10.Distinction between Time wage and Piece wage methods.

11.Explain the essential ingredients of a good system of wage payment.

12.What are the importance provisions of Trade Union Act 1926?

13.What are the procedure for fixing minimum rates of wages in respect of
scheduled employment?

14.Explain the various conditions on which gratuity is paid.

15.Discuss the salient features of a Labour Management Relation Act, 1947.

–––––––––––
DE–866 44

DISTANCE EDUCATION

M.B.A. (H.R.M.) DEGREE EXAMINATION, DECEMBER 2010

Fourth Semester

ORGANISATIONAL DEVELOPMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain ‘Organizational Development’.

30 DE–847
2. What do you mean by Career Anchor?

3. What do you mean by ‘Survey Feedback’?

4. Explain ‘Process Consultation’.

5. Explain in detail about ‘System Redesign’.

6. When do people accept changes?

7. List out Ethical Standards in Organizational Development.

8. How Globalization accelerates changes in Indian Organizations?


SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Describe the History of Organizational Development concept.

10.Explain the various ‘Team-Building’ Interventions.

11.List out and explain the different OD techniques used for individuals.

12.Discuss Kurt Lewin's model of the change process.

13.Describe the roles and responsibilities of change agents in OD.

14.Explain the difficulties in implementation of OD solutions.

15.Discuss the future of ‘Organizational Development’.

————————
DE–867 45

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

Fourth Semester

COMPUTER APPLICATIONS IN HRM

31 DE–847
(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE of the following.

All questions carry equal marks.

1. What are the different type of MS-Word formatting?

2. Explain the printing document in MS-Word.

3. Explain the margins, line spacing in MS-Word.

4. Explain the inserting page numbers, page breaks and header and footer in
MS-Word.

5. Discuss the features of MS-Excel.

6. Explain the components of MS-Access.

7. How to change the views of power point presentation?

8. Define recruitment, compensation.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR of the following questions.

All questions carry equal marks.

9. Explain the procedure to mail-merge in MS-Word.

10.Write the formulas and functions in detail with example in MS-Excel.

11.Explain the formatting text and numbers in MS-Excel.

12.Explain the chart wizard in details.

13.What is database? Explain its uses, structure of database, type of


database.

14.What are the procedure to create, adding, designing editing and


formatting slides in MS-Powerpoints?

32 DE–847
15.Explain the applications of payroll with suitable example.

———————

33 DE–847