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EDITORIAL
0956-5221/$ — see front matter # 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.scaman.2010.06.005
234 Editorial
Cultural Management but also stretch beyond the boundaries International Strategies and, by extension, the multinational
that have traditionally separated the fields. We believe that as a whole, more culturally competent.
it is precisely at these intersections where new and exciting The third paper by Zander and Butler develops a concep-
insights can be gained. tual model of team leadership in multicultural settings. The
authors call for a better understanding of leadership chal-
lenges in multicultural teams that are at the ‘heart of
Papers in this Special Topic Forum globalization’. By focusing on leadership rather than the
characteristics of individual leaders Zander and Butler offer
The first paper by Brannen and Doz sets the scene by reflect- four leadership modes, labeled as single, rotated, paired,
ing upon the troubled status of International Business and and shared. Based on a literature review they identify a
International Management in today’s universities. They recent shift from single to collective leadership, which can
return to the origins of International Business as a discipline, be found in several cultural contexts. Similar to Gertsen and
review its evolution, and the emergence of the two perspec- Søderberg, they also move beyond the individual as the
tives, International Strategy and Cross-Cultural Manage- primary level of analysis. The suitability of one of the four
ment. They offer a critique of the positivist paradigm and leadership modes depends on the composition of the multi-
consider the separation of the discipline into strategy and cultural team, which Zander and Butler determine by faul-
Cross-Cultural research as a disintegrating force. Brannen tlines and status characteristics. According to their model,
and Doz capture the key differences between the two fields different team compositions produce different managerial
by describing International Strategy research as ‘distant and challenges. In this way, they show the complexity of captur-
detached’ and Cross-Cultural Management research, parti- ing today’s cultural phenomena. Zander and Butler argue for
cularly the work conducted in International Human Resource viewing the leadership mode as an informed strategic choice.
Management, as ‘close-up and personal’. They argue that in- While their discussion is grounded in Cross-Cultural Manage-
depth contextual knowledge is a critical resource for scholars ment and leadership literatures, they introduce success
conducting research across borders, which should be turned strategies for multicultural teams that have broader organi-
into shared competitive advantage for the discipline as a zational implications. Their pragmatic approach resonates
whole. They call for mixing levels of analysis and developing well with International Strategy research that tends to incor-
mid-range process theories that would better address the porate performance effects. Zander and Butler bring the all
increasing complexity of cultural phenomena. This critical, too often separate discourses of International Strategy and
self-reflexive piece adds ‘complexity’ as a fifth ‘C’ to our list Cross-Cultural Management together.
of intersections between the fields. In the fourth paper by Shukla and Dow we link back to the
In the second paper Gertsen and Søderberg respond to tradition and methodological conventions of International
Brannen and Doz’s criticism of the dominance of the positivist Strategy research. Their paper is grounded in the familiar
paradigm and ground their fieldwork in social constructivism. Uppsala stages model of internationalization, hitherto pri-
They use narration as an approach to dig deep into how marily applied to the manufacturing sector. By contrast,
expatriates socially construct and make sense of the cultural Shukla and Dow test this model in a sample of service firms.
encounters they have experienced during international relo- Their longitudinal quantitative study surveyed 160 foreign-
cations. Through four narrative interviews in Danish multi- owned service firms in Australia to explain how the resource
nationals, Gertsen and Søderberg identify critical incidents commitment of service firms changes after the initial foreign
that represent opportunities for cultural learning. They find market entry. The authors distinguish between capital inten-
that the narrated stories convey information not only about sive and knowledge intensive service firms because capital
specific behavioral strategies that expatriates apply in deal- intensity has been identified as a factor guiding the pace and
ing with cultural encounters, but also about emotional reac- nature by which firms commit their resources to further
tions and cognitive or meta-cognitive processes that may penetrate host markets. Shukla and Dow find that capital
lead to a reflection and more in-depth understanding of one’s intensive and knowledge intensive service firms follow very
own culture. These three dimensions form part of what different penetration patterns within host markets. Capital
scholars call cultural intelligence (e.g. Ang & Van Dyne, intensive service firms tend to follow the stages model more
2008) that is the ability to interact in culturally diverse closely because they undertake additional investments at a
settings. Gertsen and Søderberg discuss different ways to slow pace. On the other hand, knowledge intensive service
enhance cultural intelligence in multinationals, including the firms tend to speed up their penetration in the host market by
use of narrative therapy as part of Cross-Cultural training increasing their resource commitment at almost double the
programs or the provision of host-country mentors. To this pace of capital intensive service firms. These knowledge
end, their paper points to several intersections between intensive service firms do not necessarily change the opera-
International Strategy and Cross-Cultural Management. By tion mode over time but expand their geographical base
incorporating multiple levels of analysis Gertsen and Søder- inside the home market. Shukla and Dow bring to the fore
berg also explain how narration may stimulate collective the well educated and qualified employees who form the key
cultural intelligence in multinationals. In particular, they resource of knowledge intensive firms. Yet, whilst their paper
hint that expatriates may act as boundary spanning charac- is clearly positioned in the tradition of International Strategy
ters who facilitate ties between units. Scholars have argued research, the authors finally incorporate a discussion about
that expatriates link previously unconnected knowledge the positive contextual effects of Australia on their findings.
across units (Kostova & Roth, 2003; Reiche, Harzing, & We hope that this Special Topic Forum will encourage
Kraimer, 2009). Therefore, stimulating and diffusing cultural scholars of International Strategy and Cross-Cultural Manage-
learning through expatriates may also make those who devise ment alike to engage in more research endeavors that expli-
Editorial 235
citly span the boundaries between the fields, and aim to Markus Pudelko2
cross-fertilize them. University of Tübingen,
Faculty of Economics and Business Administration,
References Melanchthonstraße 30, 72074 Tübingen, Germany
Ang, S., & Van Dyne, L. (2008). Conceptualization of cultural intelli- Chris Carr3
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M.E. Sharpe.
Kostova, T., & Roth, K. (2003). Social capital in multinational cor- *Corresponding author. Tel.: +358 50 38 37 380
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Management Review, 28(2), 297—317. sreiche@iese.edu (B. S. Reiche)
Piekkari, R., Welch, C., & Paavilainen, E. (2009). The case study as
markus.pudelko@uni-tuebingen.de (M. Pudelko)
disciplinary convention: Evidence from international business
chris.carr@ed.ac.uk (C. Carr)
journals. Organizational Research Methods, 12(3), 567—589. 1
Reiche, B. S., Harzing, A.-W., & Kraimer, M. L. (2009). The role of Tel.: +34 93 602 4491.
2
international assignees’ social capital in creating inter-unit intel- Tel.: +49 70 71 29 7 25 63.
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lectual capital: A cross-level model. Journal of International Tel.: +44 131 650 6307.
Business Studies, 40(3), 509—526. 30 May 2010
2 June 2010
Rebecca Piekkari*
Aalto University, School of Economics,
P.O. Box 21230, Arkadia Lapuankatu 6, 00076 Aalto, Finland
B. Sebastian Reiche1
IESE Business School,
Department of Managing People in Organizations,
Ave. Pearson 21, Barcelona 08034, Spain