National

Contest
Intra-College Level

For Question nos 1-9 please select the right option.

1. When conversing with others,

A. I usually do most of the talking.

B. I usually let the other person do most of the talking.
C. I try to equalize my participation in the conversation

2. When I first meet someone,

A. I wait for the other person to make the introduction first.

B. I introduce myself with a smile and offer a handshake.
C. When I first meet someone, I hug the person.

3. While conversing,

A. I hold my head still at all times.

B. I nod my head at appropriate times.
C. I nod my head constantly.

4. I tend to

A. to be serious and don't smile often while conversing.

B. Smile all the time while conversing.
C. Smile at appropriate times while conversing.
5. How much of your work do you delegate?
(a) Very little (b) About twenty-five percent (c) Forty to fifty percent (d) More
than fifty percent

6. How many times do you handle a piece of paper in the course of

the day before doing something with it?
(a) Four times or more (b) Three times (c) Twice (d) Only once

7. How do you approach detail work?

(a) Do it all myself—I love it (b) I do most of it (c) Delegate some of it (d)
Delegate most of it

8. How often do you prepare a “to do” list and set priorities?
(a) Monthly (b) Bi-weekly (c) Weekly (d) Daily

9.How much of your work do you do because you “really want” to do

it?
(a) About five percent (b) Less than fifty percent (c) About seventy-five
percent (d) Almost all of it

For questions 10-13, tick on ‘right’ or ‘wrong’:

10. Please lie down the magazines Right /

Wrong

11. Neither of these letters give you all the details you need

Right / Wrong

12. The computer is hanged. Wait for a while. Right /

Wrong
13. Computers is a tough but interesting subject

Right / Wrong

For questions 14-18, please choose between ‘true’ or

‘false’

14. The major fault of problem solving is jumping to conclusions.

True / False

15. The first step in handling a complex issue is to separate it into

manageable concerns.
True / False

16. Organizations that anticipate effectively will always have fewer

problems
True / False

17. You should always anticipate problems anytime you are doing
something new, different, or unusual.
True / False

18. Every dollar that an organization spends or receives is the direct

result of a decision.
True / False

For Question nos 19 & 20 please select the right option.

19. You are on an airplane that suddenly hits extremely bad

turbulence and
 begins rocking from side to side. What do you do?

A. Continue to read your book or magazine, or watch the movie, trying to

pay little attention to the turbulence.
B. Become vigilant for an emergency, carefully monitoring the
stewardesses and reading the emergency instructions card.
C. A little of both a and b.
D. Not sure - never noticed.

20. You are in a meeting when a colleague takes credit for work that
you have done. What do you do?

A. Immediately and publicly confront the colleague over the ownership of

your work.
B. After the meeting, take the colleague aside and tell her that you would
appreciate in the future that she credits you when speaking about your
work.
C. Nothing, it's not a good idea to embarrass colleagues in public.
D. After the colleague speaks, publicly thank her for referencing your
work and give the group more specific detail about what you were
trying to accomplish.
Answers:
1. Best answer: C.
Conversations should be a balanced two-way flow of dialogue.

2. Best answer: B.
It's good to initiate the introduction and introduce yourself with a handshake
and smile. If shaking hands is difficult, a quick head nod is a good substitute.
Initiating the introduction with a smile and handshake (or head nod) helps
build rapport.

3. Best answer: B.
Occasionally nodding your head to indicate you agree or understand helps
build rapport. Again, it shows you are interested and engaged in the
conversation.

4. Best answer: C.
Smiling when greeting people and at appropriate times greatly helps build
rapport.

5. Best answer D

The best way to get work done is to delegate most of it.

6. Best answer D

The rule of time management is ‘handle a paper only once’

7. Best answer D

The best way to deal with routine and detail work is to explain it to someone
and delegate it.

8. Best answer D

A daily ‘to-do’ list helps to manage time better

9. Best answer D

Do only the work you ‘really want’ to do and delegate the rest.

10. Best Answer - Wrong

‘Please lay down the magazines’ is the right phrase.

11. Best Answer – Wrong

Neither and either are treated as singular. Hence it should be ‘Neither of
these letters gives you all the details you need’

12. Best Answer – Wrong

You cannot hang a computer. It should be ‘The computer is hung. Wait for a
while.’

13. Best Answer – right

‘Computers’ is a name of a subject and hence a singular noun.

14. Best answer - True

15. Best answer - True

16. Best answer – True

17. Best answer – False

18. Best answer - True

19. Best answer is A,B or C

[A] When confronted with a stressful situation, you take active steps to calm
yourself.
[B] Under stress, you not only calm yourself but also adopt ways to cope with
the stress.

[C] Your response to stressful situations is not preplanned. It is more as an

impulsive reaction.

[D] You need more awareness about your habitual responses under stress

20. Best answer is B or D

[A] At times, you may end up in public confrontations with your colleagues.
This can cause them to become defensive and may look like poor
sportsmanship on your part.
[B] You believe in private confrontations rather than dealing with colleagues
who infringe on your rights publicly. Though a public confrontation is not
helpful, private confrontations are less effective in that they will not help
your personal reputation.

[C] You choose to ignore the aggressive behaviour of your colleagues.

However, this is not an emotionally intelligent response since it is a passive
way of dealing with difficult colleagues.

[D] You demonstrate an awareness of work-place dynamics and an ability to

control your emotional responses. This puts you in a better light with your
manager and peers.