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Abstract
These Application Notes illustrate the configuration and operation of the Dial Plan
Transparency (DPT) feature introduced in Avaya Communication Manager Release 4.0. The
sample configuration described in these Application Notes includes an Avaya S8720 Media
Server pair controlling two Avaya G650 Media Gateway cabinets, and an Avaya S8500 Media
Server configured as an Enterprise Survivable Server (ESS). A private IP network is used to
carry traffic between the two cabinets. Each cabinet also has access to the PSTN using ISDN-
PRI trunks. When the S8720 Media Server controls both cabinets and Call Admission Control
thresholds are met, the Inter-Gateway Alternate Routing (IGAR) feature uses the ISDN-PRI
trunks to complete inter-cabinet calls dialed by extension. When the S8720 Media Server
controls one cabinet, and the Enterprise Survivable Server controls the other cabinet, the DPT
feature uses these same ISDN-PRI trunks for inter-cabinet calls dialed by extension. These
Application Notes focus on illustrating the configuration commonalities and operational
differences between the IGAR and DPT features.
Trunk types that may TDM trunks only, TDM or IP Trunks, Section 5.2.5 (IGAR)
be used by feature IGAR skips IP trunks DPT does not skip IP Section 5.3.5 (DPT)
in route pattern trunks in route pattern
More info is end-end
Call Somewhat faster Somewhat slower signaled for a DPT
Setup than DPT call than IGAR call call, observe times in
Time Sections 5.2, 5.3
All (i.e., includes calls Direct calls (i.e.,
End-user Call Types received as members excludes calls
Eligible to Trigger of a group, bridging, received as member N/A
DPT or IGAR Trunk coverage, forwarding, of a group, bridging,
Call to remote region etc.) coverage, etc.)
New reason code
Call No different than call “SV” alerts user that
Displays whose media path feature transparency N/A
uses IP network may not apply
Internal Section 5.2: (IGAR)
or Internal call: External call: Section 5.3: (DPT)
External call at internal ring external ring Internal vs. external
destination? characteristic, internal characteristic, external can affect other
Example implications coverage criteria coverage criteria features.
Content of ISDN-PRI PSTN-formatted LDN Originating end-user’s Section 5.2: (IGAR)
Calling Party Number of originating region calling party number Section 5.3: (DPT)
Messaging: Calling party The calling party Separate companion
Call Answer extension, same as an number, if any, Application Notes in
Messages will appear internal call whose received for the Reference [3] focus
to be from the… media path uses IP incoming DPT trunk on Messaging
network call Interactions
Path Optimization
(Trunks idled when Yes No Section 5.2.6: (IGAR)
call topology allows) Section 5.3.6 (DPT)
Ethernet Ethernet
IGAR Calls Use PSTN When CAC Limits Met, and IPSI 2.2.185.9
DPT Calls use PSTN when ESS Controls Cabinet 1 C-LAN 2.2.185.2
MEDPRO 2.2.185.4
Avaya 9620
IP Telephones
X52020 and Avaya 4621
P S TN
X52050 IP Telephone
Mapped to X51003
Network ISDN-PRI ISDN-PRI Mapped to
Region 3 Trunk Group 11 Trunk Group 7 Network
Duplicated Region 1
TN2602
MEDPRO(s): Avaya G650
2.2.26.4 (Virtual) Media Gateway
2.2.26.3 (2a07) Cabinet 1
2.2.26.2 (2b07) Network Region 1
IGAR/DPT LDN x51777
IPSI 2.2.85.9 Avaya 4610
PSTN LDN: 732-851-1777
CLAN(s): Avaya 2420 IP Telephone
2.2.85.2, 6210 Analog Digital X51010
Avaya G650
2.2.85.20 Telephone, Telephone Mapped to
Media Gateways
x52001 x51002 Network
Cabinet 2
Region 1
Network Region 3
IGAR/DPT LDN x52111 Network Region 3 Network Region 1
PSTN LDN 732-852-2111
Steps that aid in understanding the configuration, but are not central to the scope, are shown with
“display” or “list” commands, to emphasize that the screens should not be interpreted as part of a
procedurally complete configuration flow. The initial configuration of Avaya Communication
Manager to achieve a multiple cabinet system with an ESS is assumed and not illustrated. Only
aspects of the configuration related to IGAR and DPT are illustrated.
Note that the IGAR and DPT features are not separately licensed. Both features use ARS to
route the inter-region trunk call. To verify that the installed license grants permission to use the
features illustrated in these Application Notes, use the command “display system-parameters
customer-options”. Ensure that “ARS” and “ISDN-PRI” are enabled. Although ISDN-PRI
trunks are used in these Application Notes to transport the DPT and IGAR trunk calls over the
simulated PSTN, ISDN trunks are not required in general.
The “COR to Use for DPT” field can take one of two values. With the default value of
“station”, the Class of Restriction (COR) of the call originator will be used to determine
eligibility for DPT call establishment when the ARS number associated with the DPT call is
routed. The default “station” thus allows the DPT feature to be configured as a “privilege”
available to some system users, but not to others. An example of call behavior when a call is
denied access to use DPT due to an insufficient Facility Restriction Level (FRL) is shown in
Section 5.3.3. The “COR to Use for DPT” can alternatively be set to “unrestricted”. If set to
“unrestricted”, callers whose restriction levels would otherwise block access to the trunks used
for DPT will be allowed access for DPT calls. In contrast, the IGAR feature always considers
the calling party’s restriction level. That is, IGAR restriction behavior always operates in a
manner akin to the DPT configuration of “station”. An example of call behavior when a call is
denied access to use IGAR due to an insufficient Facility Restriction Level (FRL) is shown in
Section 5.2.3.
change system-parameters features Page 5 of 17
FEATURE-RELATED SYSTEM PARAMETERS
SYSTEM-WIDE PARAMETERS
Switch Name:
Emergency Extension Forwarding (min): 10
Enable Inter-Gateway Alternate Routing? y
Enable Dial Plan Transparency in Survivable Mode? y
COR to Use for DPT: station
CARRIER DESCRIPTION
Carrier Carrier Type Number
E not-used PN 01
D not-used PN 01
C not-used PN 01
B not-used PN 01
A G650-port PN 01
The following screen illustrates the configuration for cabinet 2, assigned to network region 3.
display cabinet 2
CABINET
CABINET DESCRIPTION
Cabinet: 2
Cabinet Layout: G650-rack-mount-stack
Cabinet Type: expansion-portnetwork
CARRIER DESCRIPTION
Carrier Carrier Type Number
E not-used PN 02
D not-used PN 02
C not-used PN 02
B G650-port PN 02
A G650-port PN 02
The following screen illustrates Page 2 for network region 1. The bolded fields are directly
associated with the DPT or IGAR features. Each network region must have a unique Listed
Directory Number (LDN) extension, which is shared by the IGAR and DPT features. With the
configuration shown below, a call can be launched to the full public number 732-851-1777 for
the purposes of IGAR or DPT call establishment. The “Maximum Number of Trunks to Use for
IGAR” explicitly limits the total number of IGAR trunk calls to the specified maximum, but has
The following screen illustrates the Call Admission Control rules that can trigger IGAR calls. In
the sample configuration, one call will be allowed on the IP network between network region 1
and network region 3 due to the “Total WAN-BW-limits” configuration in the bolded row
below. When one inter-region call is already using the IP network and a new connection is
attempted, the “IGAR” setting of “y” makes the call eligible for completion using the routing
defined for IGAR.
change ip-network-region 1 Page 3 of 19
The following screens illustrate the network region configuration for network region 3.
The following screen illustrates Page 2 for network region 3. With the configuration shown
below, other regions can launch a call to the full public number 732-852-2111 for the purposes
of IGAR or DPT call establishment.
change ip-network-region 3 Page 2 of 19
IP NETWORK REGION
The following screen illustrates the Call Admission Control rules that can trigger IGAR calls,
which matches the inter-region configuration previously described for region 1.
Media Encryption
1: none
2:
3:
7328511777 10 10 11 natl n
7328522111 10 10 7 natl n
The following screen illustrates route pattern 7, containing trunk group 7, an ISDN-PRI trunk
group in cabinet 1. In the example screen below, the FRL to access trunk group 7 is set to 0, the
least restrictive setting. Alternatively, to make access to the PSTN trunk for IGAR or DPT a
privileged function, the FRL on the route-pattern can be set to a higher value. Examples are
shown in the verifications in Section 5.2.3 and 5.3.3.
change route-pattern 7 Page 1 of 3
Pattern Number: 7 Pattern Name: IGAR-PN1
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 7 0 n user
2: n user
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none
The following screen illustrates route pattern 11, containing trunk group 11, an ISDN-PRI trunk
group in cabinet 2.
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none
On Page 3, observe that the calling party number is sent to the network.
display trunk-group 7 Page 3 of 22
TRUNK FEATURES
ACA Assignment? n Measured: none Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: n ySend Calling Number:
Used for DCS? n Send EMU Visitor CPN?
n
Suppress # Outpulsing? n Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider
The following screen illustrates the incoming call handling for trunk group 7. The full number
received from the PSTN is converted to the LDN extension format.
change inc-call-handling-trmt trunk-group 7 Page 1 of 30
The following screen illustrates the incoming call handling for trunk group 11. Again, the full
number is converted to the LDN extension format.
change inc-call-handling-trmt trunk-group 11 Page 1 of 30
Service/ Called Called Del Insert Per Call Night
Feature Len Number CPN/BN Serv
public-ntwrk 10 7328522111 all 52111
The screens in this section (preceding Section 5.1) are applicable to both Section 5.1 and 5.2
(i.e., applicable when one server is controlling all gateways and regions). From the following
screen, observe the IPSI in cabinet 1 (port network 1) and the IPSI in cabinet 2 (port network 2)
are in-service and controlled by one Avaya Communication Manager server.
list ipserver-interface
IP SERVER INTERFACE INFORMATION
Port Pri/ Primary/ Primary/ Primary/ State Of
Ntwk Sec Secondary Secondary Secondary Serv Control Health
Num Bd Loc IP Address Host Name DHCP ID State State C P E G
---- ------ --------------- ---------------- --------- ----- ------- -------
1 1A01 2.2.185.9 2.2.185.9 ipsi-A01a IN actv-aa 0.0.0.0
In this case, as shown in the following screen, the server in control is the active S8720 Media
Server (cluster 1), but Section 5.1 and Section 5.2 would also apply if the S8500 ESS (cluster 2)
were controlling all gateways and regions (e.g., in the event the S8720 Media Server pair were
not in service).
The following screen illustrates the registered IP stations and the corresponding network regions.
The registered IP stations screen may appear differently when the system fragments due to IP
network failure. That is, when the system fragments, some telephones may remain under the
control of the main server and others may re-register with a survivable server such as the ESS in
Figure 1.
The following screen shows the IP network connectivity information available from the “status
station” command. The call uses one media processing resource in each region to complete.
Observe that the media processor in cabinet 1 (1A1101) is transmitting to the virtual IP
(2.2.26.4) of the duplicated media processor pair in cabinet 2.
The following screen shows a subset of the information available from the “status media
processor” command for the duplicated media processor pair. Observe the use of the virtual IP
address, 2.2.26.4. Although not the focus of these Application Notes, in the sample
configuration, if a failure were introduced, such as removing the IP network connectivity of the
active media processor in the pair, the standby media processor would automatically assume
control of the connection. The call would remain up, with a very brief interruption in the media
path that may or may not be perceptible to the users in the call.
status ip-network-region 1
The following screen illustrates the outbound trunk trace for a similar (new) call from extension
51002 to extension 52001. The bolded rows show that the call is routed to the full number (732-
852-2111) for the LDN defined for IP network region 3. Observe that the calling party number
sent is the full number (732-851-1777) for the LDN defined for IP network region 1 (i.e., not the
calling party number associated with the actual call originator, extension 51002, as would be the
case for a DPT call).
The following “status station” screen illustrates connection configuration for an IGAR call.
Observe the use of the IGAR trunk in each cabinet.
The following “status trunk” screen illustrates example status for an IGAR call. Observe the
“IGAR Connection?” field is set to “y” for this trunk member.
status ip-network-region 1
Inter Network Region Bandwidth Status
Number of # Times
Src Dst Conn Conn BW-limit BW-Used(Kbits) Connections BW-Limit IGAR
Rgn Rgn Type Stat Tx Rx Tx Rx Hit Today Now/Today
The other status screens presented in the prior subsection would be similar for a call in this
direction, so they are omitted for brevity in presentation.
The following (abbreviated) screen illustrates how a COR is assigned to a user. Here, station
51002 is assigned COR 2.
The following (abbreviated) screen illustrates COR 2. COR 2 has been assigned an FRL of 6,
which will be below the FRL assigned to trunks in the routing pattern used by IGAR.
The following (abbreviated) screen illustrates the use of the highest FRL (7) in a routing pattern
associated with IGAR.
The following screen illustrates a trace for a call from station 51002 to 52001 with the
restrictions introduced in this section in place. For this particular call, extension 52001 had a
The following screen illustrates the status of the interconnectivity to network region 1 at the time
the calls in this section are attempted. In particular, observe that the IP network is at the
configured CAC maximum of 1 call, and the number of IGAR calls is currently 2, the configured
maximum for IGAR trunk usage on the network region form.
status ip-network-region 1
Inter Network Region Bandwidth Status
Number of # Times
Src Dst Conn Conn BW-limit BW-Used(Kbits) Connections BW-Limit IGAR
Rgn Rgn Type Stat Tx Rx Tx Rx Hit Today Now/Today
The following screen illustrates the status of trunk group 7, used by IGAR. The two IGAR calls
are active, but there are also in-service/idle trunks available to handle other types of calls. The
IGAR maximum trunk parameter will prevent an IGAR call from utilizing one of the available
trunks, presumably for the purpose of preserving available trunks for external callers.
The following trace illustrates a call from station 51002 (NR1) to station 52020 (NR3) under
these conditions. For illustration, station 52020 was assigned a coverage path whose first and
only point in coverage was another station in its own network region (i.e., same region as called
party). As a result, the coverage call attempt is similarly denied by both CAC limits and the
IGAR maximum trunk limit. In this simple example, the caller would hear busy tone.
This trace illustrates that call coverage calls, like other types of call redirection, are eligible to
use IGAR. Recall that with DPT, the direct call to the “principal” (extension 52020) would be
eligible for DPT, but any subsequent redirections of the call would not attempt an inter-region
DPT call to complete. With DPT, redirections within the same system fragment as the caller can
occur, but redirections to other network regions controlled by other servers would not be
attempted.
status trunk 87
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0087/001 T00025 in-service/idle no
0087/002 T00026 in-service/idle no
0087/003 T00027 in-service/idle no
0087/004 T00028 in-service/idle no
The next screen shows a trace for a call from extension 51002 to 52001 using IGAR, with the
above change to the route pattern in place. Observe from the trace that the routing for the IGAR
call silently skips trunk group 87, the first preference. The IGAR call completes over the second
preference, trunk group 7. The call proceeds in the same manner as the call previously illustrated
in Section 5.2.1.
The following screen shows a trace for a call from station 51002 to 52001. Station 52001 does
not answer, and the call follows the coverage path for 52001. The first point in coverage, 51003,
answers the call. Observe from the trace that after the coverage no-answer period expires, the
call is directed to 51003, and the trunk call is idled.
The following screen shows the status of trunk group 7 while station 51002 is conversing with
answering station 51003 on the call placed above. Observe that all trunks are idle. In this case,
51002 and the covered-to answering telephone 51003 are in the same network region.
status trunk 7
TRUNK GROUP STATUS
list ipserver-interface
IP SERVER INTERFACE INFORMATION
Port Pri/ Primary/ Primary/ Primary/ State Of
Ntwk Sec Secondary Secondary Secondary Serv Control Health
Num Bd Loc IP Address Host Name DHCP ID State State C P E G
---- ------ --------------- ---------------- --------- ----- ------- -------
1 1A01 2.2.185.9 2.2.185.9 ipsi-A01a OUT active 0.1.1.0
The following screen shows the output of “list ipserver-interface” from the S8500 Media Server
ESS. Observe that the IPSI in 2A01 is out of service as seen by the ESS, but the IPSI in 1A01 is
in-service. That is, the ESS has assumed control of cabinet 1. For example, this could occur if
the IPSI in 1A01 lost IP network connectivity to the S8720 Media Servers, but maintained IP
network connectivity to the ESS.
list ipserver-interface
IP SERVER INTERFACE INFORMATION
Port Pri/ Primary/ Primary/ Primary/ State Of
Ntwk Sec Secondary Secondary Secondary Serv Control Health
Num Bd Loc IP Address Host Name DHCP ID State State C P E G
---- ------ --------------- ---------------- --------- ----- ------- -------
1 1A01 2.2.185.9 2.2.185.9 ipsi-A01a IN actv-aa 0.0.0.0
5.3.1. Extension 51002 (NR1, ESS) Dials Extension 52001 (NR3, Main)
The following trace illustrates a call from extension 51002 to extension 52001. Extension 51002
is controlled by the ESS, and extension 52001 is controlled by the S8720 Media Server. Since
one server controls one user, and another server controls the other user, screens from the two
disparate servers are illustrated below.
The following trace is from the S8500 ESS controlling the originating station, 51002. The first
bolded row shows the DPT feature starting. The call then follows the routing defined to reach
network region 3. Observe that for DPT, the DPT trunk call must be in the same direction as the
end-user call, since the server originating the DPT call does not control the terminating gateway.
Observe also that the calling party number in the outgoing ISDN-PRI SETUP message for the
DPT trunk call represents the actual end-user originating the call, whereas the calling party
number for the corresponding IGAR call would contain the full number mapping of the LDN of
the originating region (for comparison, observe traces in Section 5.2). Although not discernible
from the trace, for a DPT call, the display includes the characters “SV”. For example, station
51002 displays “John Analog SV”, where John Analog is the name translated for station 52001.
The following trace is from the S8720 main server controlling the called station, 52001. The
trace illustrates the incoming DPT trunk call to the LDN extension for network region 3,
followed by the ultimate termination of the call to the called station, extension 52001.
The following screen showing trunk status is taken from the ESS, which shows the trunk
connection to the originating port.
IGAR Connection? No
5.3.2. Extension 52001 (NR3, Main) Dials Extension 51002 (NR1, ESS)
The following trace illustrates a call from extension 52001 to extension 51002, under the same
conditions illustrated in Section 5.3.1. Since one server controls one user, and another server
controls the other user, screens from the two disparate servers are illustrated below. Station
51002 will ring with the ring characteristic defined for an external trunk call (e.g., by default, a
double ring). In contrast, an IGAR call would ring with the ring characteristic for an internal
The following trace is from the S8720 Media Server controlling the originating station, 52001.
The first bolded row shows the DPT feature starting. The call then follows the routing defined to
reach network region 1. Observe that for DPT, the DPT trunk call must be in the same direction
as the end-user call, since the server originating the DPT call does not control the terminating
gateway. Observe also that the calling party number in the outgoing ISDN-PRI SETUP message
for the DPT trunk call represents the actual end-user originating the call, whereas the calling
party number for the corresponding IGAR call would contain the full number mapping of the
LDN of the originating region (for comparison, observe traces in Section 5.2).
The following trace is from the ESS controlling the called station, 51002. The trace illustrates
the incoming DPT trunk call to the LDN extension for network region 1, followed by the
ultimate termination of the call to the called station, extension 51002. This trace is similar to the
one in the preceding section, except that station 51003 has a bridged appearance for station
51002. Since this bridged appearance is within the same “fragment” (i.e., does not require DPT
to alert the bridged appearance), the bridged appearance does alert. Note that a DPT call can
take longer than an IGAR call to establish. This can be observed via the time stamps in the trace,
where it may take 2-3 seconds from the time the incoming DPT trunk call is answered, and the
time that the actual called station is alerted. More in-band information is exchanged over the
trunk for a DPT call compared to an IGAR call, and the incremental delay is due to this
additional end-end signaling.
The following trace shows a DPT call attempt that is denied due to FRL restrictions. The
configuration of the COR for user 51002, and the FRL assigned on the route pattern are identical
to the configuration previously shown in Section 5.2.3. Whereas the call illustrated for IGAR in
Section 5.2.3 goes to coverage, the similar DPT call illustrated below is denied with intercept
tone. Unlike IGAR, the behavior of a DPT call is akin to any other ARS routed call. As another
example, if all trunks in the DPT route pattern were in use (i.e., no trunks available), then the
caller would hear reorder tone.
With station 51002 still having a COR whose FRL is 6, and an FRL of 7 still required on the
route pattern, make the change illustrated in the following screen.
status trunk 7
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
Under these conditions, if a call is attempted from 51002 to 52001, it will succeed as a DPT call,
as shown in the following trace. The trace has been abridged since it is no different than other
DPT calls presented in these Application Notes.
The following screen illustrates the status of the trunk after the call, showing 3 trunks in use, all
of which are carrying DPT calls.
status trunk 7
For example, consider a call similar to the last call type in Section 5.2.6. The following screen
illustrates a trace of a DPT call from station 52001 to station 51002. The call is answered by
extension 51002. Extension 51002 then initiates a transfer to extension 52050 (NR3), with this
leg of the call also being a DPT call. When extension 52050 answers, extension 51002
completes the transfer. Note that trunk-trunk transfer must be permitted for this transfer to
complete as shown.
The following screen shows the trunk status for such a call. Note that two trunks remain in use,
one for the incoming DPT call, and one for the outgoing DPT call.
status trunk 7
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0007/001 01A0501 in-service/idle no
0007/002 01A0502 in-service/active no 01A0504
0007/003 01A0503 in-service/idle no
0007/004 01A0504 in-service/active no 01A0502
When calls are placed to an IP Telephone that has previously registered, but is currently not
reachable due to a network outage, the DPT feature will not be invoked for such calls until the
timers associated with H.323 IP endpoint recovery have expired for the called telephone. An
example is provided below to reinforce the behavior.
In Figure 1, assume that the network is healthy, and extension 51003 is registered to the primary
S8720 Media Servers. The following abridged screen illustrates this starting state, highlighting
extension 51003 only.
list registered-ip-stations
REGISTERED IP STATIONS
Now assume that a network outage is introduced at 12:00 that isolates the 2.2.185.0/24 subnet
from the rest of the network. The following screen illustrates the registration status after the
list registered-ip-stations
REGISTERED IP STATIONS
The following screen illustrates the status of the station at this time. Observe that the service
state of the telephone is in-service.
If a call is attempted from a phone in network region 3 to station 51003 while it is considered to
be in-service (i.e., before the link loss delay timer has expired), a DPT call will not be invoked.
More generally, under these conditions, a caller may hear ringback, but the called telephone will
not ring, and the call will attempt to follow coverage for the called party.
Once the H.323 recovery timers fully expire (e.g., must be after 12:05 in this example), station
51003 will no longer appear in the list of registered stations, and the status of the station will
transition to out-of-service. At this point, calls made to station 51003 from phones in network
region 3 will be eligible for DPT and will complete as shown previously.
Depending on the nature of the outage and the configurable timer values, it may be possible that
an IP station such as 51003 has registered with a survivable server such as an Enterprise
Survivable Server or Local Survivable Processor. For example, in the sample network, assume
the Link Loss Delay Timer applicable to H.323 telephones was configured for 10 minutes, and
the IPSI no-service timer associated with ESS recovery was set to 3 minutes. If the same
network outage were introduced at 12:00, the primary S8720 Media Server would not consider
extension 51003 out-of-service until at least 12:10. By that time, the IPSI in cabinet 1 would be
under the control of the S8500 ESS, and IP Telephone 51003 would have re-registered with a C-
LAN in cabinet 1. After extension 51003 is registered with the ESS, if extension 51003 calls a
phone such as extension 52001 in region 3, the call will complete using DPT, since the ESS
controlling extension 51003 considers the telephones in region 3 to be out-of-service. In other
words, this example presents a condition where 51003 can successfully ring 52001 using DPT,
Once the stations in an IPSI connected port network are marked out-of-service, calls to those
stations can attempt to complete using DPT. However, these DPT calls may not be successful
until the unreachable IPSI has re-registered with a reachable ESS. That is, a trunk group must
be in-service to receive the incoming DPT calls arriving from other network regions. Until the
IPSI has failed over to an ESS, the trunk group handling the incoming DPT calls will be out-of-
service, and therefore DPT call attempts from other network regions will fail to complete. In the
example, if a call is made from station 52001 to station 51002 more than 1 minute after the
network failure is introduced, but before the IPSI in cabinet 1 has registered with the ESS and
brought trunk group 7 in-service, the DPT call will fail. The caller may hear reorder tone or a
network announcement.
7. References
The following references are among the Application Notes available at http://www.avaya.com.
The documents listed below are related, in the sense that they provide alternate means to achieve
dialing transparency before Avaya Communication Manager Release 4.
Reference [1] was written based on Avaya Communication Manager 3.0.1 load 346, which
allowed dialing transparency from a branch controlled by a Local Survivable Processor to users
at the main site, using the “coverage remote” enhancements that enable access to messaging
from the survivable branch office.
[1] “Configuring Avaya Communication Manager for Voice Mail Service and Dialing
Transparency for Sites Using Avaya Media Gateways with Local Survivable Processors, Issue
1.0”
Reference [2] was written based on Avaya Communication Manager 3.1, which allowed dialing
transparency from a site controlled by an Enterprise Survivable Server to users at the main site,
using the “coverage remote” enhancements that enable access to messaging from the ESS site.
[2] “Configuring Avaya Communication Manager for Voice Mail Service and Dialing
Transparency for Sites Using an Enterprise Survivable Server, Issue 1.0”
Reference [3] (to be written) uses the DPT feature in Avaya Communication Manager Release
4.0 together with the “coverage remote” enhancements used in References [1] and [2]. The
Application Notes in Reference [3] focus on the messaging interactions with DPT, and are a
companion to the configuration described herein.
[3] “Configuring Avaya Communication Manager Release 4.0 for Dialing Transparency and
Voice Mail Service for Sites with Survivable Processors, Issue 1.0”
Please e-mail any questions or comments pertaining to these Application Notes along with the
full title name and filename, located in the lower right corner, directly to the Avaya Solution &
Interoperability Test Lab at interoplabnotes@list.avaya.com