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Level Three
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IT and Project Management
COMP 1305
Page 1 of 5
APPROVED___________________________________________________________________________
(a) Draw an appropriate diagram and calculate the critical path and critical
time duration for a project consisting of these activities.
[10 marks]
(b) As project manager you have been told to reduce the overall project
duration of the above project by 4 days. You first decide to reduce
each of the tasks on the critical path by one day each, but find that is
not enough. Explain why this is the case, and suggest what else you
would need to do to achieve the target.
[10 marks]
______________________________________________________________________________________
IT and Project Management
COMP 1305
Page 2 of 5
APPROVED___________________________________________________________________________
2. Six Sigma is described as "a comprehensive and flexible system for achieving,
sustaining and maximizing business success" and one of its key features is its
training requirements.
(a) How does Six Sigma training differ from other training methods?
[10 marks]
(c) Six Sigma has been described as "We can do it all" and "The Genius of
the AND". To what key aspect of Six Sigma does this refer?
[7 marks]
(a) Describe a method for quantifying the negative risks associated with a
project.
[7 marks]
(c) There are a variety of response strategies to negative risk. Describe these
in detail and critically evaluate how they would be applied in the example
above (the migration to a wireless network).
[8 marks]
______________________________________________________________________________________
IT and Project Management
COMP 1305
Page 3 of 5
APPROVED___________________________________________________________________________
(a) Project managers often recommend that people take specific training
courses to improve individual and team development. Why is it
usually considered important that training is provided in a just-in-time
fashion?
[8 marks]
(c) Myers-Briggs Type Indicator (MBTI) and the Wilson Learning Styles
Profile are two methods for determining personality preferences in
teams. Critically compare these two methods in detail as a basis for
team selection.
[7 marks]
(b) What different techniques can be used by the project manager to manage
conflict in project teams?
[10 marks]
(c) Critically contrast an intranet (or a secure part of a web site) to email as a
communication tool for a project team during the different phases of a
project where the team members rarely meet face-to-face. Clearly identify
what features you would expect the intranet to contain that email cannot
provide.
[10 marks]
______________________________________________________________________________________
IT and Project Management
COMP 1305
Page 4 of 5
APPROVED___________________________________________________________________________
6. There are a variety of techniques that can be used to manage costs in IT projects.
(a) Define each of the following terms and give the context in which it would be
used to estimate or manage costs in a project:
• Sunk costs,
• Parametric modelling,
• Analogous estimates,
• Contingency reserve.
[8 marks]
(b) Clearly differentiate between tangible and intangible costs and benefits.
Give examples of each in the context of the major project of the
computerisation of the management of a large hospital.
[7 marks]
(c) Life Cycle Costing considers the Total Cost of Ownership. Identify the
different cost categories for the above project. Explain how the impact of
software defects on the Life Cycle Cost depends on when the defect is
detected.
[10 marks]
______________________________________________________________________________________
IT and Project Management
COMP 1305
Page 5 of 5