ANNEXURE

Name of the store:

Address:
Questionnaire
Dear Respondent,

As a PGDM student, I want to thank you for giving me a couple of minutes to

tell me about your shopping experience in respective shopping places so far and the opportunity
to collect vital data for my project report.
Name: - Age: -
Profession: - Gender: -
Monthly Income: -a) <5K b) 5K–15K c) 15K–25K d) >25K
Educational Background: -
a) 10th passed b) HSC Passed
c) Graduate d) Post Graduate
S. Strongly Somewhat Somewhat Strongly
Parameters Neutral
No. agree agree disagree disagree
1. Excellent Parking facility
Excellent Hygienic
2.
environment
Availability of trolleys
3.
and shopping bags
4. Store layout is convenient
Store Timings are
5.
convenient
Availability of
6.
Quality/fresh products
Knowledgeable/
7.
courteous employees
8. Promotional offers
9. Flexible payment system
Availability of range of
10.
products
Ample no. Of Billing
11.
Counters
Policy on Exchange of
12.
products
13. Privilege for card holders
Error free sales
14. transactions
15. Get value for money
The great shopping
16.
experience
You would like to
17. Recommend others to
visit this store