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This document contains a brief outline of the departments within a hotel and the various position available within
each department.
General
Manager
Sales and
Executive PA to the
Marketing & Human
Finance Assistant General
Conference & Resources
Manager Manager
Catering Sales
Rooms Technical
F&B Kitchen Housekeeping
Division Services
Revenue /
Duty
Front Office Reservations
Management
Food and Beverage Department
Restaurant Banquet
Bar Manager
Manager Manager
Front Office
Manager
Guest
Front Office Communications Bell Desk Concierge
Relations
Supervisor Supervisor Supervisor Supervisor
Supervisor
Guest
Communications
Receptionist Porter Concierge Relations
Team member
Officer
Housekeeping Department
Executive
Housekeeper
Assistant
Executive Housekeeper
Supervisor
Room
Attendant
Technical Services / Engineering Department
Technical Services
Manager/ Chief Engineer
Assistant
Chief Engineer
Handyman
Chefs Department
Executive
Chef**
Sous Chef**
Chef de Parties**
Demi Chef**
Commis Chef*
Revenue / Reservations Department
Revenue / Reservations
Manager
Revenue / Reservations
Supervisor
Business
Development
Sales Manager
Manager / Conf & Catering
Sales Manager
Business
Sales Development
Executive Executive / Conf & Catering
Sales Executive
Sales Assistant
Human Resources Department
Director of
Human Resources
Assistant
Human Resources Manager
Human Resources
Generalist
Financial
Controller
Purchasing
Credit Payroll
Accountant Manager
Manager Manager
Assistant Store
Accountant Person