Lotus SmartSuite Release 9.

7 and Higher
Readnet.rtf
Copyright 2001 Lotus Development Corporation.
Copyright IBM Corporation.
All rights reserved.

Lotus and SmartSuite are trademarks or registered trademarks of

Lotus Development Corporation and/or IBM Corporation in the
United States, other countries, or both.

Installing Lotus Products on a Network Server

This file contains information for system administrators who are installing
Lotus products to be shared by multiple users locally or across a network.

IMPORTANT: If you are upgrading from Release 9.6 to Release 9.7 (or higher),
you must ensure that users will have access to the Release 9.6 .MSI file.
For more information, refer to section 5, "If You Are Upgrading from a Previous
Release."

CONTENTS

1. Sharing Lotus Applications Among Multiple Users

2. Why Use a Lotus Application on a Network?
3. Supported Operating Systems and Networks
4. Overview of a Network Installation
5. If You Are Upgrading from a Previous Release
6. How to Perform an Administrative Install
7. How to Perform a Node Install
8. Creating Shared Data Folders
9. Automated Install
10. Uninstall
11. Information to Give Users
12. Troubleshooting

1. Sharing Lotus Applications Among Multiple Users

Lotus applications can be installed in a variety of ways for your users.

ADMINISTRATIVE INSTALL
This install copies the contents of the Lotus CD-ROM to a network file server.
You can then use the copy on the server as a distribution point to perform subsequent
Standard, Node, or additional Administrative installs (all install types). This
installation is useful if you run several Standard installs for users who are
at least occasionally connected to the network. You can run Install for them from the
distribution point on the server rather than having to bring the CD-ROM to their
machine.

STANDARD INSTALL
This installs the product to each user's hard disk. This installation is best for users
who do not want to rely on server access to run applications.

MULTIPLE USER INSTALL

A Multiple User Install is used on Windows NT, Windows 2000, and Windows XP
workstations where multiple users share the same machine. The installed SmartSuite
products and features will be available to all user accounts currently active on the
workstation.

Note: To enable this feature in Windows 98, run the Passwords applet in the Control
Panel, select the User Profiles tab, select the "Users can customize their preferences..."
radio button and select all the User Profile Settings check boxes. For more
information, see your Windows 98 documentation.

Lotus does not support installing multiple copies and/or different versions of
SmartSuite on the same computer. One administrator should install SmartSuite
for all users (ALLUSERS=1).

NODE INSTALL
Node Install configures users to run the Lotus application from a shared location. Such
users are called node users. A personal folder is used for user data files, application
configuration files, node user features such as personal copies of SmartMasters.
Personal folders can be on a local or network drive.

Previous users of SmartSuite should note that you can run a Node install directly from
the CD-ROM or distribution point. A separate server install is no longer required.

Note: Node Install is not recommended for FastSite. If you do a Node Install of
SmartSuite, you should not include FastSite. For best results, a FastSite user should
have a Standard installation of SmartSuite.

2. Why Use a Lotus Application on a Network?

Using Lotus applications on a network lets you:
* Conserve hard disk space by having only one copy of a Lotus application on the file
server instead of a copy on each personal computer.

* Allow users to share files, computer equipment, printers, backup devices, and other
networked resources.

* Quickly distribute files, templates, and applications while users access files
immediately.

* Back up files centrally.

* Save time when upgrading to a new release of a Lotus application, because you
upgrade the software on the file server instead of on individual computers.

* Integrate with enterprise systems tools like Tivoli, SMS, CID, and others.

3. Supported Operating Systems and Networks

SmartSuite supports the following operating environments:
* Windows XP
* Windows 2000 (Service Pack 2 or higher)
* Windows NT 4 (Service Pack 6 or higher)
* Windows ME
* Windows 98
SmartSuite supports the following networks:
* MS Windows NT 4 (Service Pack 6)
* Novell Netware 5.0, 4.11, and 3.12
* Microsoft Windows 2000 Server

Note: In most cases SmartSuite supports other LAN operating systems based on
MS LAN Manager or IBM Lan Server architecture. If your network operating system
is not listed above, but is based on MS LAN Manager or IBM LAN Server architecture,
you should have no problem using SmartSuite within that network. However, if
you are using the Banyan network system, please see the note below.*

* Universal Naming Convention (UNC) paths are not supported adequately under
existing Banyan 6.0 client. Contact Banyan for potential updates.

4. Overview of a Network Installation

You must complete the following tasks to install a Lotus application on a file server.

1. Determine the location and names of the server folders.

Note: If you are upgrading from a previous release to Release 9.7 (or higher),
Lotus recommends that you install Release 9.7 (or higher) to a NEW
LOCATION on the network. For more information, refer to section 5,
"If You Are Upgrading From a Previous Release."

2. Decide whether to use Universal Naming Convention (UNC) or

drive letter mapping. UNC specifies a server name and volume
or sharename in the format \\server\volume. Drive mapping
associates a letter with a server and volume and folder for
easy access. This means that the server and volume specified
must always be available.

3. Create any personal or shared data folders on the file

server.

4. Make printer and network folders available to users.

5. (Optional) Create a batch file, or update the system or user

login script, to connect users to network folders.

6. Give users the information listed in section 11, "Information to

Give Users."

5. If You Are Upgrading from a Previous Release

If you are upgrading from a previous release to Release 9.7 (or higher), Lotus
recommends that you install Release 9.7 (or higher) to a NEW LOCATION on the
network server. If you do an Administrative Install to the same location on the network,
all current node installations of SmartSuite will fail. Installing SmartSuite to a
new location ensures that node users can continue to use the current node
installations.

If you are upgrading from Release 9.6

The SmartSuite Release 9.7 (or higher) Install program detects whether a previous
SmartSuite release is installed and automatically uninstalls it. If you are upgrading
from Release 9.6, the Standard and Node Install program must be able to locate
the Release 9.6 .MSI file. Lotus recommends that administrators leave the Release 9.6
installable image on the network in the same location so that this file is available when
the Release 9.7 Install program attempts to locate it.

To ensure that all users have access to the Release 9.6 .MSI file, Lotus recommends
that you copy the \Extra\Msi96 folder on the Release 9.7 (or higher) CD-ROM to the
network drive where you performed the Release 9.7 (or higher) Administrative Install.

1. Perform an Administrative Install on the network server to a NEW location.

2. When complete, copy the entire \Extra\Msi96 folder from the Release 9.7 (or
higher) CD-ROM to the network drive where you installed SmartSuite.
3. Make the \Extra\Msi96 folder available to all users.
4. Provide users with the instructions (below) for performing the Standard and/or
Node Installs.

Information to give node and standard users

All standard and node users should have the following information prior to installing
SmartSuite Release 9.7 (or higher):

If the following error message displays during the installation of Release 9.7 (or
higher), the Install program cannot locate the correct .MSI file to complete the
installation.

The feature you are trying to use is on a <source> that is not available.
Insert the 'Lotus SmartSuite - <language>' disk and click OK.

-where <source> is the location SmartSuite Release 9.6 was installed from.
-where <language> is the language version of SmartSuite.

This file is located on the network drive from where you installed SmartSuite.
To continue the installation:

1. Click Browse in the message box.

2. Navigate to the \Extra\Msi96 folder on the network drive where SmartSuite is
installed.
Note: Contact your network administrator if you cannot locate this file.
3. Select the "Lotus SmartSuite - <language>.MSI" file, where <language> is the
language version of SmartSuite.
4. Click OK.
5. Proceed with the installation of Release 9.7 (or higher).

For more information, refer to the Readme.rtf file in the \Lotus folder on
the SmartSuite CD-ROM.

Information for multiple user installations

If you are upgrading from Release 9.6 and it was installed for a single user
on a computer for multiple users, Lotus recommends that the SAME administrator
install SmartSuite Release 9.7 (or higher) for all users (ALLUSERS=1). Lotus does
not support multiple copies and/or different versions of SmartSuite on a single
computer.

6. How to do an Administrative Install

To run an Administrative Install:

Type the following at the command line:

setup /v "/a ADMIN=1"

An install wizard runs, during which you can specify the server to which the product
gets installed.

You can run your own batch file at the end of install, to provide customizations to the
installation. (For example, you might have your own corporate SmartMasters that you
want to install.) To run a batch file, add the BATCH property to the end of the command
line, and include the full path and filename of the batch file. For example,

setup /v"BATCH=\ "x:\fullpath\filename.bat\""

After you install a Lotus application on the file server, you can run a Node or
Standard Install for each user. During Install, users can choose which features
to install. Lotus recommends that you select all applications and features during
an Administrative Install. Alternately, you can use the response file (instsuit.rsp)
to customize settings for users. For more information on using a response file, refer
to section 9, "Automated Install."

7. How to Perform a Node Install

Note: If you want to run a Lotus application at the file server workstation rather
than from a node, you must complete a Node Install on the file server workstation.

To run a Node Install:

Run a Node Install from the hard drive after running an Administrative Install, or
run it directly from your CD.

Type one of the following at the command prompt:

To do a Node Install with a user interface:

setup /v"NODE=1"

To do a Node Install without a user interface:

setup /v"/q NODE=1"

Note: If you are not installing to a UNC path, node users must be mapped to all
product and shared tool folders on the file server at the same level in the folder
structure as you specify during the Administrative Install.

8. Creating Shared Data Folders

Shared data folders contain data files users create. One copy of a shared data file
may serve many users. Shared data folders can have any name, can be in any
location on the file server, and must be accessible to node users.

After you install the Lotus application(s) on the file server, make the server
folders available to network users. The procedure differs for each network.
However, you generally need to give users read-only access to folders in
which you don't want them to write over, delete, or create files; and give
each user full access to a personal folder. Additionally, if applicable for
your network, make folders shareable by giving the folder location on the
server a network name (share name).

For Word Pro, you can create multiple folders for scripts, SmartMaster
templates and documents. In User preferences, these paths should be separated
by a semicolon. (i.e.C:\Lotus\Smasters\Wordpro;\\BigServer\Apps\Lotus\
Smasters\WordPro;\\BigServer\Corporate\Smasters\). Each folder will be searched
when a file is referred to with no path in an Open dialog box. In addition, all
folders will be displayed in the "Browse for more SmartMasters" dialog box.

9. Automated Install
Automated Install is a feature that allows users to run the Lotus
Install program without the user interface. This feature is
particularly useful for network administrators who must manage
installs and upgrades for large groups of users.

You use this feature by filling in the fields in the response file
(instsuit.rsp), and then making that file available to users.
The information you supply in this file provides input to the Install
program so it can run without user intervention.

Note: Only network administrators should edit the response file.

Individual users should use the response file provided to them by
their network administrator.

To use the Automated Install feature, first prepare the response file:

1. Back up the response file by copying it to a new name

(instsuit.sav, for example).

2. In the original response file, provide the information for

each field. Examine each default value to make sure it is
the value you want. Read the comments for each field for
information about legal values and possible interactions
with other fields.

3. Validate your response file by running an Install that uses

the response file as input. (See the command line
information below). The Install program displays any
errors that occur. Remember that if you are testing
Node Installs, you must run an Administrative Install
first.

Note: Some options (for example, '/qn') suppress the error

messages. To see error and other basic messages, use
the option '/qn+ '.

When your response file has no errors and performs the install as you
intend, make it available to your users with instructions about how
to run the Install program. You might want to tell them what command
line to type, or you might choose a different method. The best
distribution strategy depends on the tools available at your site.

To run an Automated Install:

Type the following at the command prompt. Remember to fill in your

local path and name for the response file.

setup /v"/qn RSP=\"<path>\file.rsp\""

where:

/v tells the installer what command

line options need to be passed to the
MSIEXEC.EXE after it has been installed.

/qn suppresses the install program's user

interface and error messages.

RSP is a SmartSuite public property that tells the installer to read

the file provided by the user (i.e. file.rsp).

path is the location of the RSP file.

file.rsp is the name of the response file.

Note: In order to include the needed inner quotes on the setup command line,
include a backward slash (\) in front of each quote, as in the example above.

10. Uninstall
To uninstall an Administrative Install, you must manually delete the program files.

If you used a Standard or Node Install to install a Lotus application on

a user's hard disk, you can use the Remove feature in the Control Panel
to remove the application. For more information, refer to the Readme.rtf
file located in the \Lotus directory of the SmartSuite CD-ROM.

11. Information to Give Users

Provide users with the following information about installing
products:

* Instructions on how to connect to:

- the network
- the network directories where SmartSuite is installed
- the network printers (and how to print on a network)

* Information on using the Lotus Install program and upgrading from SmartSuite
Release 9.6 (For more information, refer to section 5, If You Are Upgrading
from a Previous Release.)

* Information on starting Lotus applications

* Information on other applications, as required

12. Troubleshooting
PROBLEM: A user cannot run a Lotus application from the assigned node.

SOLUTION: Ensure that the user has completed the Install

successfully, that the network connections are valid, and that users
have read-only access to the program folder.

PROBLEM: A user tries to gain access to a shared data file in the

shared data folder on the file server and receives a message
indicating that no reservation is available.

SOLUTION: This problem could be caused by any of the following:

* Another user has the file reservation.
* The folder is a read-only folder and does not allow
users to write to files.
* The file is a read-only file.

PROBLEM: When upgrading a node user from Release 9.6 to a later release,
the installation halts and displays the following message:

The feature you are trying to use is on a <source> that is not available.
Insert the 'Lotus SmartSuite - <language>' disk and click OK.

where <source> is the location SmartSuite Release 9.6 was installed from.
where <language> is the language version of SmartSuite.

SOLUTION: The Install program is looking for the Release 9.6 .MSI file. You
should copy this file to the network server where SmartSuite is installed
before any user performs a Node or Standard installation. For more information,
refer to section 5, "If You Are Upgrading from a Previous Release."