Problem Solving 102

I.Abustan
Objectives

• At the end of the Series, you are expected to

– Display an understanding of problem-solving
methodologies
– Use analytical concepts in everyday decisions
– Adapt a problem-solving culture which openly
seek out proactive solutions
– Apply these concepts in everyday issues for
improvement
House Rules

• Phones OFF
• Ask Questions
• Listen With An Open Mind
• Just DO It (do first, object later)
• Say “Yes, And” - Instead of No
• There Are No Wrong Answers / Ideas
• Provide Immediate Feedback
Contents

I. Introduction: Basic Problem-Solving Frameworks

II. Stating The Obvious: Dealing With The “Given”
III. Formulate Possibilities: Concepts To Use
IV. Execution & Follow-Up: Criticality of Action And
Reaction
Series 1: INTRODUCTION
Basic Problem Solving Frameworks
Understanding Your Mental Model
Myer-Briggs Type Indicators (MBTI) Personality Types

ISTJ ISFJ INFJ INTJ

ISTP ISFP INFP INTP

ESTP ESFP ENFP ENTP

ESTJ ESFJ ENFJ ENTJ

We Operate In A World Where Perceptions & Judgments Are In Constant Flux

Mental World Preference
 Social Beings
 Actively Involved In Events
 Lots of Friends &
Acquaintances
 Can’t Stand Being Alone
 Outgoing
 People-Person
 Jumps Into An Activity First,
Thinks Later
 Inward
 Few But Lasting Friendships
 Very Private People
 Usually Seen As Reserved Or
Reflective
 Comfortable Being Alone
 Thinks First, Acts Later
 Likes Ideas and
Mental World Preference
 Social Beings
 Actively Involved In Events
 Lots of Friends &
Acquaintances
 Can’t Stand Being Alone
 Outgoing
 People-Person
 Jumps Into An Activity First,
Thinks Later
 Inward
 Few But Lasting Friendships
 Very Private People
 Usually Seen As Reserved Or
Reflective
 Comfortable Being Alone
 Thinks First, Acts Later
 Likes Ideas
Information Processing

 Uses 5 senses  Looks At Hidden Meanings

 More Concerned W/ Actual
 Detail-Oriented
 Uses Facts & Experiences
 Pragmatic
 Looks At The Bottomline
 Practical
 Best Learns Using Hands-On
Methods
IMPLICATIONS?
How will this help?
Ok…now what?
Problem-Solving & The Brain

LEFT Verbal Non-Verbal RIGHT

Analytical Synthetic
Symbolic Actual/Real
Abstract Analogic
Temporal
Non-Temporal
Rational
Non-Rational
Digital
Logical Spatial
Mathematical Intuitive
Formulaic Holistic
Structured Artistic/Creative
Linear Non-Linear

Human Thinking Traits

Problem-Solving
Problem-Solving & The Brain

DEFINITION ANALYSIS SOLUTION

Communication While Problem Solving

DEFINITION ANALYSIS
DEFINITION ANALYSIS SOLUTION

SOLUTION

THINKING While Problem Solving

Problem-Solving & The Brain

CONCEPT
DEFINITION
SOLUTION

ANALYSIS
IDEA

IDEA
SOLUTION IDEA

THINKING While Problem Solving

Our natural thinking is unorganized and uncontrolled.
Problem-Solving & The Brain
• Content of Structure is Important, NOT it’s Order
• The Human Dilemma
Series 2: Stating the Obvious
Dealing With The “Given”
Series 3: FORMULATE POSSIBILITIES

Concepts To Use
• Suspend
Series 4: EXECUTION & FOLLOW-UP

Criticality of Action & Reactions