Moreover, E-commerce transactions in the Philippines have been
becoming more prevalent and continuously growing especially during
this pandemic. People preferred to either sell or buy goods online, as they can widely display and/or choose varieties of products, not just locally but also from abroad since it is more convenient, high-quality and less expensive compared to conventional markets. Thus, to properly regulate the products online, the government imposed another law called Republic Act of 8792 otherwise known as the Electronic Commerce Act of 2000, where it aims to (1) facilitate domestic and international dealings, transactions, arrangements, agreements, contracts and exchanges and storage of information through the utilization of electronic, optical and similar medium, mode, instrumentality and technology (2) to recognize the authenticity and reliability of electronic data messages or electronic documents related to such activities and (3) to promote the universal use of electronic transactions in the government and by the general public. (Section 3 of R.A. 8792). However, how can consumers trust these products online? Despite the advantages brought by e-commerce transaction in the country, the protection of consumer's interest and welfare is crucial at this part, since online exchanges might be at a disadvantage since it has the possibility in harming the health and safety among the consumers, for instance, the buying of drugs, cosmetics and other devices online which was appealing and offered at a lowest price but is not registered with the proper authorities like Food and Drugs Administration (FDA). Additionally, false advertising, scamming, and other fraudulent transactions imposes greater damage to customers transacting online. Thus, in order to strengthen the policy in R.A. 8792, they also implement the R.A. 7394 to strongly protect the consumers' welfare against these practices: (Salient Feature 3) protect the consumers against deceptive, unfair and unconscionable