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Executive Summary >> Churn Prevention System >> Allround Risk Management Framework
Reaching, keeping and “protecting” the most valuable customers for long term and in a profitable way should be an
elementary goal of every mobile operator. It is also well accepted that acquiring a new customer costs significantly more
than retaining an existing one.
Usually subscriber churn is treated as a deterministic part of the telco business and churn figures are surprisingly static in
time. Very often no matter of the exact churn rate operators have learnt to live with it; trying to make out the most of the
only tools they have: the loyalty programs and weakly targeted campaigns based on data warehouse or CRM reports. Sure,
the competitor is doing the same.
Worldwide statistics show that yearly churn rates vary market by market, region by region. However, it seems to be realistic
to make an effort keeping the yearly rate under 20% - as industry best practices justify.
Amaze your subscribers by demonstrating how much you • Easy to implement and integrate. – can interface
understand their needs! Implement more customer centric surrounding systems or work with raw data
Allround CPS is not just another customer relationship management solution. If you already have a CRM system in place:
check out whether it supports subscriber level operational churn prevention workflows. Not really? This is what we
provide. But also no problem if CRM is only in the strategic plans. For a fraction of the cost and effort of implementing a
CRM system we provide you our Multidimensional Customer View methodology.
The advantage is clear for saturated countries but what is the value for high growth markets? Learn from others’
experience: it proved to be almost impossible – i.e. very-very expensive – to significantly change the market shares after the
high growth phase is finished. Rather think in advance for 2-3 years and start to actively manage your subscriber portfolio
by our churn prevention solution now. You leap frog your competitors and ensure owning the biggest share and highest
value customers for a long-long time.
Allround Churn Prevention System can help you a lot – mainly if you act before your competitors do.
About ALLROUND
With presence in 4 continents - North-America, Europe, Middle-East, Africa – and more than 20 countries Allround pioneered commercial
CDR/xDR processing and is a leader in risk management, roaming and the billing testing area.
ALLROUND puts telecom operators in control with its integrated Risk Management Framework providing a real business enabler, comprehensive
solution to telecom operators.
Allround built its Risk Management Framework 2.0 based on real operator needs incorporating Allround Global Footprint
our 13+ year experience, Word Billing Award winning methodologies and innovative products.
Supports all mobile and fixed-line access technologies, addresses multiple business areas by
utilizing all – business process and technical level – synergies: Fraud Management, Interconnect
Bypass Detection, Revenue Assurance, Churn Prevention, Internal Fraud Detection,
Partner Monitoring.
ALLROUND is a profitable, private European company headquartered in Hungary.
The company is an Associate Member of GSM Association since April 2002.
The development project of the new CeDaR technological platform was realized with the support
of the European Union within the New Hungary Development Plan.