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Index
Subject Page No

1. Introduction 10

2. Installation of Communication package 13

3. Installation of SpeedNet 3.1 14

4. Configuration of SpeedNet 3.1 16

5. Configuration of Communication Package 34

6. Communication Menu Options 35

7. SpeedNet Login 37

8. Supervisor Menu options

• Tools

ƒ Shift Begin 38

ƒ Shift End 38

ƒ Today’s Job Allocation 40

ƒ Forcible Shift End 42

ƒ Bulk Transfer 43

ƒ Bulk Bag Transfer 46

ƒ Deposit Bag 47

√ Open Bag 47

√ Close Bag 47

ƒ Find

√ Article 49

√ Bag 50

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√ Bundle 50

ƒ Check Barcodes for Duplicates 51

ƒ Virtual Scan 51

ƒ Articles Collected View 55

ƒ Printer Test 55

ƒ Delete Old Data 55

ƒ Change Password 55

ƒ MIS 55

• Master

ƒ Environment

√ My Office Details 56

√ Folder Path 57

ƒ Users 58

ƒ Designation 59

ƒ Duty Allocation 60

ƒ Bag Opening Allocation 61

ƒ Set Number 62

ƒ Offices 63

ƒ Routing Chart 65

ƒ Dispatch Schedule 66

ƒ Receipt Schedule 68

ƒ Flush Data 69

• Modification

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ƒ Article Data Entry 71

ƒ Articles Sent Data

ƒ Bags Sent Data

ƒ Bags Received data

ƒ Alter Bags Opened

√ Add / Modify Article

√ Delete Article

ƒ Cancel Bags Sent

• BNPL

ƒ Customer Details 81

ƒ Business Executives 83

ƒ Pickup Agents 84

ƒ BNPL Configuration 85

√ Distance Slab 85

√ Service Limits 86

√ Cities 86

√ Countries 88

√ Country Grouping 88

√ Tariff 89

√ Miscellaneous 89

√ Customer Opening Balance 91

ƒ BNPL Bill Verification 95

ƒ Delete Duplicate Articles 97

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ƒ Customer Data To Central Server 98

ƒ Configuration File to Corporate Customer 99

• Delivery

ƒ General Information 100

ƒ Postmen 101

ƒ Bulk Addressee 102

ƒ Audits 103

ƒ Limits 104

• Reports 104

ƒ Speed Manifest

ƒ Speed Bundle List

ƒ Speed Mail List

ƒ Speed TB List

ƒ Discrepancy Report

ƒ Log Report

ƒ Set Report

ƒ Abstract

ƒ BNPL Reports

9. Operator Menu options 105

• Receipts

ƒ Collect Articles – My Office 105

ƒ Collect Articles – Other Office 108

ƒ Collect Articles with Booking Details 111

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ƒ Collect And Dispatch 113

ƒ Receipt of Bag 115

ƒ Opening Of Bags 116

ƒ Opening f Bundles 118

ƒ Opening of TB 120

• Issues

ƒ Scan Articles 122

ƒ Closing of Bag 124

ƒ Closing of TB 125

ƒ Dispatch of Bags 126

• Delivery

ƒ Invoicing

√ Speed Post Articles

# Article for Delivery 130

# Direct Delivery / Deposit 131

# Articles for Other Office 132

√ Money order (in case no Speed Postmen)

# MOs Transferred 136

√ Money Order

# Money Order for Payment 140

#Direct Delivery / Deposit 141

#MOs for Other Office 141

√ Express Parcels

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# Parcel for Delivery 143

# Direct Delivery / Deposit 144

# Parcels for Other Office 146

ƒ Returns

√ Speed Post Articles 147

√ Money Order 149

√ Express Parcels 150

ƒ Window Delivery

√ Speed Post Articles 157

√ Money order 158

√ Express Parcels 159

ƒ Remarks from Other Office 160

ƒ Money order Remarks 161

ƒ Dispatch

√ Missent Articles 163

√ Beat And Deposit Articles 164

ƒ Other Office Articles – Delivery Data 165

• BNPL

ƒ Collect BNPL Articles 168

ƒ Upload Excel data file 174

ƒ Upload Corporate customer Data File 178

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ƒ Customer – Monthly Bill Payment 180

ƒ Customer – Advance Payment 184

• Tools

ƒ Shift End 186

ƒ Article Data Entry 186

ƒ Bulk Transfer 189

ƒ Deposit Bag

√ Open Bag 192

√ Delete Bag 193

ƒ Find

√ Article 194

√ Bag 195

ƒ Page Break 196

ƒ Change Password 197

ƒ Configure Printer 197

ƒ Check Barcodes for Duplicates 198

ƒ Test Printer 199

ƒ Configure Mail List / TB List 199

ƒ Flush Data 201

• View

ƒ Articles Uploaded 203

ƒ Articles collected 204

ƒ Bags / Bundles received 205

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• Reports

ƒ Speed Manifest 208

ƒ Speed Bundle List 208

ƒ Speed Mail List 208

ƒ Speed TB List 208

ƒ Mail List to POs 209

ƒ BNPL Reports 210

ƒ Collection Agent Reports 210

ƒ Delivery Reports 211

ƒ Abstract 211

10. Trouble Shooting 214

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1. SpeedNet Version 3.1

SpeedNet 3.1 package computerizes the Collection of Speed Articles and Dispatching,
Delivery and Tracking of Speed Post articles. Further this module takes care of BNPL
accounting. This module will perform the following activities,

ƒ Collect speed post articles and parcels booked across counters.

ƒ Receive Speed Bags, Close Speed Bags, Dispatch and Deliver Speed post articles

ƒ Communicate with Central Server to transfer and receive speed post data

ƒ Collection from BNPL Customers and their Billing

ƒ Receipts from Collection Agents and their Commission

ƒ Collection from VICs.

ƒ Track article and bag data through web site

SpeedNet 3.1 is released on . This user manual explains the utilities of this package.
This version is an improvement over 3.0. Based on the orders received from BD
Directorate and feed backs received from the field offices, validations and provisions are
made in this version to suit the current needs.

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Hardware Configuration:

Client-Server mode:

ƒ The operating system in the server may be Windows NT or Windows 2000 / 2003

ƒ SQL 7 or SQL 2000 / 2005 server

ƒ In the client machine, operating system may be Windows Professional, XP or


Vista

ƒ SQL 7 or SQL 2000 / 2005 client

ƒ Dialup or Leased line connection for communication system

Stand Alone mode:

ƒ In the Stand Alone machine, operating system may be Windows Professional, XP


or Vista

ƒ SQL 7 or SQL 2000 / 2005 desktop edition

ƒ Dialup or Leased line connection

Pre requisites:

Internet Connection:

If it is dial up connection, then it should be made as the default connection in the browser
as follows.

ƒ Double click on Internet Explorer

ƒ Click on <Options> menu under Tools.

ƒ Click on Connections tab and tick the default connection button.

ƒ Ensure that, option – ‘always dial my default Connection’ is selected.

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MDAC and Service Packs:

MDAC and Service Packs have to be installed before installing the SpeedNet 3.1.

Service Packs are as follows.

ƒ Windows 2000 Prof – SP4

ƒ XP - SP2

ƒ SQL 2000 - SP4

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2. Installing Communication Package

First install the Communication package. To install the communication package:

ƒ Open SpeedNet 3.1 CD and double click on Communication folder

ƒ Double Click on Set Up Icon.

ƒ Click on Ok on Welcome screen

ƒ In the next screen check up the path where it is getting installed. If you want to
change the path click on Change Directory button and change the path. Click on
Setup icon to continue.

ƒ Check up the Program group and click on Continue.

ƒ In the last screen read the instruction to share the installation folder (default
folder is C:\EMSClient) and click on OK

ƒ Select the proper option button for which communication module is being
installed. (By default, it is installed for speednet)

ƒ Click on Ok to complete the installation

To share the installation folder (default folder is C:\EMSClient)

ƒ Right click on the folder

ƒ Click on Sharing

ƒ Select the Sharing option button and see that full control/permission is given

ƒ Click on Ok

The configuration of communication package can’t be done at this stage as it requires the
connection to SpeedNet Databases which is not yet created. Hence it has to be done after
the configuration of SpeedNet 3.1 during which POSPCC and POSPCCBackup
databases are created.

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3. Installation of SpeedNet 3.1 package

SpeedNet 3.1 can be installed in the stand-alone or client-server mode. In Stand Alone
system, both Server and Client component are installed in same machine.

Client-Server Set Up:

In the server system:

™ Open the SpeedNet 3.1 CD and open the folder Server Set Up

™ Double click on the Set Up icon.

™ Click on Up Arrow button to continue

™ Next screen will appear. Check up the default path where the SpeedNet Server 3.1
will be installed. To change the path click on <Change Directory> button and
change the path.

™ Click on Computer icon to continue the installation

™ In the next screen you have to tick the check box if the office accepts the BNPL
Articles else just click on <OK>.

™ Before the completion, there will be following options which have to select if
required in the office. If these options are not selected at this time, then Server
component has to be reinstalled and then the selection to be made.

• BNPL Articles are Booked

• Is Delivery Office

• Collection Agents option required

• Flush Data Required

™ Now you will get a completion message. Read it and click on OK.

™ Click on Ok to complete the installation of server component.

™ Share the folder.

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In the Client:

™ Open the SpeedNet 3.1 CD and open the folder Client Set Up

™ Double click on the Set Up icon

™ Click on Up Arrow button to continue

™ Read the instruction and if the conditions are satisfied, click on Ok.

™ In the next screen, check up the default path where the SpeedNet 3.1 Client will be
installed. To change the path click on <Change Directory> button and change the
path.

™ Click on Computer icon to continue the installation.

™ Check Program Group where SpeedNet is installed and click on Continue.

™ Browse the Server system and select the SpeedNet Server shared folder.

™ Click on Ok on successful installation.

In Stand Alone System:

Stand Alone system contains only one individual desktop system in which both Sped Net
Server component and client component have to be installed as explained above.

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4. Configuration of SpeedNet 3.1

To configure the SpeedNet 3.1:

™ Click on Programs->SpeedNet -> SpeedNet 3.1. The following screen appears.

™ Check the correctness of Server name which appears automatically. If SQL is


installed in the server as a Instance, then SQL Server Instance name can be
configured here. <Edit Server Name> option is provided to make such changes. If
SQL is installed in an instance then the enable the check box. The server name
can be edited. Type the instance name in which SQL is installed.

™ Type the SQL User ID and password

™ Type the database path. For example C:\ or E:\ etc. in which you want to create
the databases.

™ Click on Ok and wait for the creation of databases. If the old databases are already
existing in the given path, then a message will imply the same and you have to
either delete old databases or select a new path. If the SQL Server connection is
not established due to wrong password or connection problem, then message will
imply that SQL Server is not accessible.

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™ When the database is created successfully, a Welcome screen will appear. Click on
Next button to get the following screen.

™ Type the Supervisor ID ie, Name of Supervisor. After the completion of the
configuration, package can be logged into with this Supervisor name and
password.

™ Type the password

™ Retype the password to confirm the spelling

™ Click on Next to get the following screen for <Selecting My Office for
Configuration>.

™ There are two types of Offices. SPC and Other than SPC. Select the type of office
as per your requirement. If the SPC is selected then select the SPC name from the
list provided below. If Other than SPC is selected then first, select the SPC to
which your office belongs and then fetch the Linked Offices. In My Office List all

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the Linked Offices as configured by SpeedNet System Administrator will appear.
Select your office name and confirm the details of pin code non delivery status etc.

Note 1 :

ƒ If SPC is selected and the required name of SPC is not found therein, click
on Back button and click on Cancel button on the form to exit the
configuration.

ƒ Through Manager SPC, the details of SPC such as Name, pin code,
Division, region and circle name , Stste or national SPC details have to be
submitted to Director, PTC , Mysore for inclusion in the Central Server.
Email may also be sent in advance.

ƒ PTC will add the new SPC in Central Server database and create a User
Name and Password for the System Administrator of new SPC. User
Name and Password will be sent to Manager SPC with instruction as to
System Administrator to update the SPC data and its Linked Offices data
in SPC site.

ƒ System Administrator, on getting the User Name and password should


log into www.indiapost.gov.in/spc site. Update the SPC details. Add the
Linked Offices to SPC. Configure the Details of Linked Offices and give
the pin range. Thereafter download the new offices data.

ƒ Downloaded new offices data file has to be copied into SpeedNet


Communication System. Communication has to be configured with
Database Server name and then use the Update Offices option to update
the new offices file information to local database.

ƒ Now, Click on Programs->SpeedNet -> SpeedNet 3.1 and continue the


configuration. In the Offices option, the new SPC name will appear and
the same has to be selected and the configuration is continued.

Note 2 :

ƒ If Other Than SPC is selected and under the SPC, the linked office is not
found, click on Back button and click on Cancel button on the form to exit
the configuration.

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ƒ System Administrator, should log into www.indiapost.gov.in/spc site.
Add the new Linked Offices to SPC. If the office is not available under
Linked Offices List then add the office as Additional Office. Configure the
Details of Linked Offices and give the pin range. Thereafter download the
new offices data.

ƒ Downloaded new offices data file has to be copied into SpeedNet


Communication System. Communication has to be configured with
Database Server name and then use the Update Offices option to update
the new offices file information to local database.

ƒ Now, Click on Programs->SpeedNet -> SpeedNet 3.1 and continue the


configuration. In the Offices option, the new SPC name will appear and
the same has to be selected and the configuration is continued.

™ Now the following screen appears.

™ Type the name of Office in Charge ie, Manger SPC or Post Master of Office etc.
This name will appear in all the reports in the package. This name can be changed
by Supervisor under Master->Environment->My Office Details option for
making future changes.

™ Click on Next to get the following screen.

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™ In this screen the details of Point of Sale package connection with the SpeedNet
3.1 should be furnished.

Note 1.: <POS and SpeedNet both in same system> option – configuration is
removed from this version. This option was provided in the earlier version to
avoid repeated scanning of articles in the same system environment. Due to the
provision of Virtual Scan option in subsequent versions, now this separate
configuration has become irrelevant. They can configure it as Point of Sale and
SpeedNet are in same network. Operator can use <Fetch From Network> option for
Networked systems or single system.

Note 2.: Before version 3.1, when Point of Sale and SpeedNet are connected,
Point Of Sale Server Path was configured for fetching booked articles into
SpeedNet. From version 3.1, it has to be Point of Sale Server Name, ie., the name
of the SQL Server in which Point of Sale databases are created. Please see the
option screen given above. The name can be SQL Instance Name also.

™ click on next to go to next screen as follows.

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™ Type or browse and select path of Communication package. In case of stand alone
system, path can be given as shown below. In case of network, path may be
browsed. Without providing correct shared path, configuration will not proceed.
Before configuring this package, SpeedNet Communication has to be installed and
EMSClient folder is shared.

™ Click on Next. Click on View button to get the Offices View as follows.

Linked Offices View:

ƒ List of Linked offices updated by concerned System Administrators up to


October 2008, in the SPC site has been provided in the package. In case
any office is not added, those offices have to be updated in the Central
server through SpeedNet System Administrators as explained under
Notes 2 of the <Select of My Office for configuration> above.

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SPC View:

ƒ List of SPCs updated by concerned System Administrators up to October


2008, in the SPC site has been provided in the package. In case any office
is not added, those offices have to be updated as explained under Notes 1 of
the <Select of My Office for configuration> above.

Add Offices to Close or Dispatch Bags:

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ƒ In case the office is closing or receiving the Bags from offices other than
SPCs, ie, from Post Offices or RMS or TMO then those offices can be
added here. Such offices will appear in the list of Offices to Close or
Receive Bags. It has been observed that most of the SPCs receive direct
bags from Post Offices, RMS and TMO and hence this provision is made.

ƒ In case any office is not fetched in this list, it means that the Office is not
updated in the Central Server and hence not included in the package. In
such cases, concerned Office System Administrator has to include the
office in the SPC Site using Additional Offices option. Thereafter
download the new offices file, copy the file into Communication System
and update the file data into local database, using the SpeedNet
Communication package -> Update Offices option.

™ Click on Close to get next configuration screen <User Management> Click on the
button to get the User configuration screen as follows.

To add New.

™ Type the User Code. May be the initial of the user with which the user can be
identified. This initial appears in the reports.

™ Type the full name of the user.

™ Type the password

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™ Retype the Password to confirm the spelling of password.

™ Select the Access level. There are two levels. Operator and Supervisor.

™ Click on OK

To View

™ Click on View tab

To Modify

™ Click on Modify tab

™ Select the user item to be modified

™ Make modification as Active or Inactive or can change the Access Level

™ Click on OK

To Delete

™ Tick the item to be deleted

™ Click on OK

To Close

™ Click n Close

™ The next screen appears as follows.

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™ If your office is not working on the set basis remove the tick mark. But it is
advisable to configure the office as having one Set even though there are not sets
working in the office. The current office timings can be configures as one set. If
the Configuration is made as No Set, later if sent comes into picture there is no
provision in the package to change it to Set. The package has to be reinstalled.
Instead it is better to configure it as office has one set even though there is no set.

™ Click on Set Number button. The following screen will appear.

™ Type the set number and timings. Set timings has to be configured with a
maximum time gap of 12 hours. Every 12 hours in a set, automatic shift end will
be done.

™ Click on Ok to save the entry.

To View

™ Click on View tab

™ Select the Set Number

™ Click on Fetch.

To Modify

™ Click on Modify tab

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™ Select the Set Number

™ Click on Fetch

™ Make modification

™ Click on OK

To Delete

™ Select the Set Number

™ Click on Fetch

™ Select the item

™ Click on OK

To Close

™ Click on Close to go to next screen which Designation screen.

™ Click on Designation button to get the following screen.

To Add

™ Type the name of designation and select the set number if applicable.

™ Click on Ok to save the entry.

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To View

™ Click on View button

™ Select the Set number if applicable and fetch for view.

To Modify

™ Click on Modify tab

™ Select the Set Number if applicable and Fetch.

™ Select the entry and modify

™ Click on Ok to save the entry

To Delete

™ Click on Delete Tab

™ Select Set if applicable and fetch.

™ Select the entry and click on OK button.

To Close

™ Click on Close button and go to next option which is Dispatch Schedule


configuration.

™ The following screen will appear.

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™ Select the days option on which the dispatch schedule occurs.

™ Select the set number if applicable.

™ Type the dispatch timings

™ Type the Transport Agency through which dispatch is made.

™ Select the Mail List Destination office.

™ Click on Save.

™ Similarly all Mail List destination offices sent though that Transport may saved.

™ Configuration may be made for different set, timings, Transport Agencies and
Mail Lists.

™ Click on to save the entire entries.

To View/Modify

™ Click on View/Modify tab.

To modify, Select the item

™ Change the days option, if required

™ Change the set number, if required

™ Change the timings, if required

™ Change the Transport Agency and destination mail list office, if required

™ Click on Ok

To Delete

™ Select the item

™ Click on OK

To Close

™ Click on Close button to get the next configuration of Receipts Schedules.

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™ Click on Receipt Schedule button. The following screen will occur.

™ Select the days option on which the Receipt schedule occurs.

™ Select the set number if applicable.

™ Type the receipt timings

™ Type the Transport Agency through which Mail lists received.

™ Select the Mail List sending office.

™ Click on Save.

™ Similarly all Mail List destination offices sent though that Transport may saved.

™ Configuration may be made for different set, timings, Transport Agencies and
Mail Lists.

™ Click on to save the entire entries.

To View/Modify

™ Click on View/Modify tab.

To modify, Select the item

™ Change the days option, if required

™ Change the set number, if required

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™ Change the timings, if required

™ Change the Transport Agency and destination mail list office, if required

™ Click on Ok

To Close

™ Click on Close button to get the next option as follows.

™ Check box as having internet Access.

™ Click on Next to get the Delivery related options. If at the end of SpeedNet Server
installation, <Is delivery> option is not selected, then there will be no delivery
options to configure. If delivery option is not selected by mistake then Server
Component has to reinstalled and the client configuration has to be repeated.

™ First delivery option appears as follows.

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™ Type the number of delivery batches

™ Type the number of beats through which speed delivery is made

™ Type the void MO period which is currently one month.

™ Click on Next to get the configuration screen of Postmen as follows.

™ Select the Batch Number

™ Select the Beat Number

™ Type the name of the postman

™ Click on Ok to save the entry. Repeat this process to enter all names of postmen.

To View

™ Click on View tab

To Modify

™ Select the item

™ Click on OK

™ Make the required modification

™ Click on Ok

To Delete

™ Tick the item

™ Click on OK

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To Close

™ Click on Close to get the next screen for configuring the Bulk Addressee details.
Click on Bulk Addressee button. The following screen will appear. If no Bulk
Addressee are there, click on next to continue else configure the bulk addressees as
follows.

™ Type the name of the bulk addressee

™ Select the beat number

™ Select the type of the article

™ Click on OK

To View

™ Click on View tab

To Modify

™ Select the item

™ Click on OK

™ Make the required modification

™ Click on Ok

To Delete

™ Tick the item

™ Click on OK

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To Close

™ Click on Close to get the last screen of the configuration as follows.

™ Click on Finish button in the next screen.

The SpeedNet 3.1 package is configured and two databases are created in the SQL.
POSPCC and POSPCC Backup. Package is ready to be used.

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5. Configuration of Communication Package

6.

To configure the package

™ Click on Start->Program Files->SpeedNet->SpeedNet 3.1 Communication.

™ Type the server name..

™ Click on Ok

™ The message will appear.

™ Click on Yes

™ Select the type of the internet connection in your office.

™ Give the path of server

™ Click on Ok

™ If it is dial up connection then you have to specify the number of redials

™ Click on View and select Timings to furnish the timings at which the
communication package should call the server to update the data.

™ Select the timings as per your requirements. The timings should be so set that the
package calls the server well in time before opening the bags received in the office
so that the data from other SPCs are received by the communication package. Also
the timings in the evening is set after closing the bags to enable the package to
transmit the messages of the bags closed.

™ Click on Ok to go to back screen

™ Type the duration between two dials

™ Click on Ok

6. Communication Menu Options:

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1. Configure:

This option can be used to modify the connection details in future

2. Call Server:

At any time this option can be used to call the server to transmit or receive
data.

3. Update Office data:

If any modification is done to Office particulars in SpeedNet 3.1, this option has
to be used to update the details in the central server.

4. Disconnect after Transmission:

It is a check button option. If it is having the tick mark then it disconnects the
Internet connection after transmitting the data.

7.     SpeedNet 3.1 Login 
To start the program: 

  35
Click on Start ->Programs ->SpeedNet -> SpeedNet 3.1. There is also a short cut of
Speednet created on the Desktop for login.

Login to SpeedNet is possible only through User name and Password. If Sets work in the
office, Supervisor Login has to select the Set and login.

To Login:

As Supervisor:

• Select the name of Supervisor


• Type the password
• Select the set number if any
• Click on Ok
• Check the date and time
• Click on Ok

As Operator:

• Select the name of Operator


• Type the password
• Check the set number if any
• Click on Ok
• Check the date and time
• Click on Ok
 

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8. Supervisory Options

TOOLS MENU

  37
Shift Begin:

Every day Supervisor has to begin the shift using this option. Check the correctness of the
timings while making the shift begin.

Note:

This option is enabled only if the shift end is done for the previous shift or day of that
particular shift.

Shift End:

When the work of the day is over and all the Operators have to make their shift end.
When all the users made their shift end, Supervisor has to end the shift using this option.
This option is enabled only after the shift is begun.

Note:

™ If BNPL Billing is done in the office and Supervisor has not verified paid bill
entries of the day, shift end can’t be done by Supervisor. He has to use BNPL-
>BNPL Verification option and verify all the payment entries and then do the
shift end.

™ List of un-disposed bags are shown while making shift end and reason captured
for log entry.

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™ In cases where, articles are scanned to close the bag, but the bag is not closed, a
message will be shown to supervisor indicating the same and such articles are
accounted as balance left over.

™ If any operator has not done the shift end, make him do it or if he is absent then
supervisor has to use the Forcible Shift End option, make the user shift end and
then make his shift end.

™ If the Operator‘s allotted time is not expired, forcible shift end cannot be
done. Operator’s time has to be modified under Job Allocation option and then
Forcible shift end can be made.

™ Balance of Bags and articles left with the supervisor will be accounted for next
day’s OB.

Today’s Job Allocation:

  39
Using this option, supervisor can assign the work to a particular user under a particular
designation. New users and designations would have been created at the time of
configuration or after the configuration, using the Master menu options.

™ Under <Add> fresh allocation may be made. Supervisor has to allocate the job
for each user by selecting his name and required designation and typing the
timings of work.

™ Under <Modify> To timings allotted may be modified.

™ Under <Delete>, users who have not logged in even once, may be deleted.

™ <Authorize> will show previous days allocation and if there is no change for
current day, the same entry may be authorized.

Note: While doing forcible shift end if any user’s job time is not expired, it has be me
modified under this option.
 

To Add:

  40
™ Select the name of the user (The Users names added under Master-Users option
will appear here except the name of the supervisor)

™ Select the Designation of the users (All the Designations added under Master-
Designations option will appear here)

™ Confirm the Date

™ Select the From and To Timings

™ Click Ok

To View:

™ Click on View tab

To Modify:

™ Click on Modify tab

™ Select the name of the user whose details have to be modified

™ Change the date or time as per the requirement

™ Click on Ok.

To Delete:

™ Click on Delete tab

™ Check the name of the user to be deleted (If you want to delete all users, click on
<Select All> button)

™ Click on Ok

To Authorize:

Every day supervisor has to authorize the users for the current day’s job

™ Verify the list of users name and details. If correct, click on Finish to authorize
them for the job.

™ While authorizing, supervisor may change the designation, date and time
particulars of a user by selecting the name of the user.

  41
Forcible Shift End:

Unless all the Operators make shift end, the Supervisor cannot make his Shift End. In
order to make the shift end of the Operators, the supervisor can use this option. Forcible
shift end can be done only when the Operator’s shift timings are over. While making the
forcible shift end, operator balance is updated for next day’s OB.

To make forcible shift end:

™ Select the name of the User/Users

™ Click on Ok

Bulk Transfer:

  42
This option has replaced the Transfer of Article through Scanning. In order to avoid
repeated number of scanning for the same article – ‘Scan each article and Transfer’ is
removed from the earlier version itself. Article ownership check is also removed. This
option is common for both Supervisor and Operator. Though Operator uses it to the
maximum, supervisor may also use this option to receive the articles transferred to him
by operators or To transfer the articles to his own set operators or to the supervisor of the
other set. There is no direct set to set transfer of articles between operators. Supervisors
can make set to set transfer of articles only to other set Supervisor.

 INITIALISE Option

The features of the Bulk Transfer is as follows.

™ Articles Collected by one operator may be used by other operator without


individually scanning them and transferring. But it is a must that those articles
should be transferred to other Operator through Bulk Transfer option. For
example, if 10 SP Articles and 5 SP MOs are to be transferred from A to B, there
is no need to scan each and every article by A. A has to give the total number of
each type of articles to B as SPA 10, SPMO 5 - under his Bulk Transfer option
and operator B has to acknowledge the bulk transfer entries under B’s Bulk
Transfer option. If this option is not used properly, Abstract will not tally as the
transfer between operators are not accounted.

™ This option is provided for both Supervisor and operators. Supervisors can
transfer the articles to operators from his balance as a bulk entry. Operators have
to receive them in their Bulk Transfer option.

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™ All transactions made in the SpeedNet package such as Collection of articles,
Articles collected through Bag opening, BNPL Articles, Articles closed in Bag
and dispatched, articles delivered, articles sent to other offices for delivery,
window delivery etc are shown under this option. This will enable the operator to
know the articles on hand after each such type of transaction is made. Out of the
total collection, he can make the transfers and receive the transferred entries.

™ Whenever physical transfer of articles is made without Bulk transfer entries,


Abstract of the User will not tally and there will be minus entry in the abstract
of operator who has not received the Bulk Transfer entry from the other operator
who is transferring the articles. Read the Abstract Help to know more about
minus entry and its solution.

™ There are User / Set / Office Abstract reports in the new version.

™ Supervisors should compulsorily check the abstract of each user and get it tallied.

™ Supervisor also has under this option, provision to initialize the opening balance
of any Users for having the OB wrong due to non handling of Bulk Transfers.
This can be done as a first time initialisation too.

™ Log entry will be made when supervisor initialises the opening balance.

™ Bulk Transfer is limited to a particular set between its supervisor and operators.
Supervisor of one set can make bulk transfer entries to other set supervisor.

Supervisor initializing the Abstract OB (Please see the option on the Bulk Transfer
screen print given in earlier page):

  44
™ Supervisor for SpeedNet package has to initialize the OB under his Bulk Transfer
option (use Initialize OB button) for first time initialization of OB if any. To
initialize the OB he has to enter the balance of articles with him and with
operators if any.

™ Initialize OB option can be used in future whenever the balance of the Operator is
wrong and thereby the next day OB appears wrongly. Using Initialize option
balances of operators and self can be re initialized.

™ Initializing the OB is the solution for minus entry in the Abstract. Minus entry
appears in the package due to non usage of Bulk Transfer option when there is
physical transfer of articles between operators.

™ Balances of those operators for whom Work Allocation is made for the day – only
can be initialized.

™ Balance can be made ZERO by selecting the article type as <All> and balance
typed as 0.

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Bulk Bag Transfer:

Bulk Bag Transfer option has replaced individual bag scan and transfer. Under this
option, bags can be transferred from one set to another through supervisors.

The features are as follows.

™ As the Bag abstract is provided for a particular set, there are no bag transfer
entries to be made by operators.

™ Bags received from one operator can be handled by another operator without
making any transfer entry.

™ A Set as a whole is accounted for the total number of bags received, closed,
dispatched and transferred by it. Hence bags from one set to another has to be
transferred by Supervisor through Bulk Bag Transfer option.

™ Bag Abstract is provided at the Abstract Report for a particular set and Office.

  46
™ Bag OB can be initialized for a particular set as a first time entry and in future
initialize can be used to correct OB for any mistake.

Deposit Bag:

Closing/Opening of Deposit Bag

™ Separate option is made to Close and Open Deposit bag.

™ Scan the deposit articles and close with a bag barcode.

™ Closed Deposit bag may be modified and closed with new barcode in case nay
additions or deletions to be done.

™ If the Bag has to be totally cancelled then use the Open option and open the
deposit bag so that all the articles will be restored back.

™ Same operator who closed the bag may open it.

™ Deposit Bag may be opened by any other user.

™ While opening the Bags, no need to scan the articles but listed articles are checked
and Bag Opened.

™ Abstract entry is made for deposit bag closed and opened

To close the deposit bag:

  47
™ Scan each and every article which is to be closed in the bag.

™ Finally click on Finish button. At this time, provide a dummy barcode number
add close the bag.

™ If any articles to be deleted or added, click on modify Bag button.

™ After modification bag has to be reclosed with a new barcode number.

™ Deposit Bag close has an entry in the abstract at Disposal column.

A closed bag has to be handled over to next set and the next Set has to directly open this
bag under Deposit Bag, Open Bag option.

To open the Bag:

™ Scan the Deposit Bag number

™ Al the articles in the bag will be listed. Confirm the total of artiles with the
physical collection.

™ Click on Open.

™ Deposit Bag open has an entry in the abstract at receipts column with total
articles received in the bag.

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There is no need to scan the articles while opening the Deposit Bag.

Note: Deposit Bag should not be received under Receipt of Bag and it can’t be
opened under Open Bag option. Only Deposit Bag menu option has to be used to
close and open

Find:

This is Local Tracking option for Article and Bag. Article and Bag movement within the
office can be tracked. This option also provides the Delivery status of the articles on
receiving the delivery remarks from central server to local database.

Article:

™ Track the details of articles by scanning the article number.

™ Find the details of delivery as received from Central Server for the delivered
articles. Central Server will send the delivery messages to the Office which has
booked the article and hence local tracking is possible. Booking office will be
identified with the help of the article booking data entry available at the Central
Serve as fed by the Booking office or collecting office. If the article is booked by the
Linked Office which has no SpeedNet Communication installed then the message
will be sent to Parent office. Hence the Configuration of Linked offices at
www.indiapost.gov.in/spc has to be done with proper care to make the message
reach the correct office.

™ From the context of removal of Article Ownership for reducing the number of
scanning, it is not possible to track the details as to how the article has been

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moved from hand to hand within the office. But tracking for source of receipt of
article and disposal of the article is provided.
Bag:

™ Track the details of the bag by scanning the bag barcode

™ Bag movement within the office say, received, opened or dispatched etc can be
shown except for movement from hand to hand as bag ownership concept is
removed for avoiding repeated scanning of bag.

There is option to find the details of Bundles also in the similar line as explained above.

To find:

ƒ Scan the Bundle Barcode and Click on OK.

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Check Barcodes for Duplicates:

Before scanning any article into the package, the barcode can be checked to verify whether
the same article is already received in the package. This is useful mainly for BNPL
articles. When those articles are received at the office for booking, before booking the
articles, the range of bar code (From and To Numbers) can be entered under this option
and check for duplicity. The barcode numbers for those articles can be changed and then
articles booked.

( X ) Virtual Scanning:

In version 3.1, this option is removed from the supervisor menu Tools and
Virtual Scanning made enabled by default in the package.

What is Virtual Scanning?

It is reported by many of the SPCs that the time taken to scan each and every article in
the Bags to be opened is too time consuming and needed a faster option for opening the
bags. And also the Articles booked at the counter to be collected by scanning each and
every article again in Speed Net has to be simplified.

Collection of BNPL/Collection Agent articles also have the virtual scanning option for
collecting the articles without scanning each article, for which separate EnableVirtual
Scan.Exe has to be installed with the permission of the head of the office. With the
permission of the head of the office, system administrator can down load this exe from
ftp.ptcinfo.org site under SpeedNet link.

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In order to make those two jobs with minimum time of the operators, Virtual Scanning of
articles is introduced since version 3.0.

™ This is an option, which will enable the operators to collect the Point of Sale
Uploaded Data and Bag Articles Data without individually scanning the articles.
This is with a view to speed up the work of collection of articles into SpeedNet
from those two sources.

™ Point Of Sale Uploaded Articles and Bag Articles as received in Bag Messages
will be displayed on the screen in the respective options, i.e. Collection of Booked
Articles and Opening of Bag option - of operator. Operator should check the
entries there in and confirm total received through Counter or in Speed Post
Manifest. Collect them with the click of a button instead of scanning them one by
one.

™ If there is excess / short in the Opened Bag, then virtual scanning provision will
not be given as it is difficult for the operator to identify the additional or short
article number from the listed articles on screen. If you can identify the short
/excess articles then, you may receive the articles listed in the virtual scanning
with the actual total and then make use of <Alter Bags Opened> option through
supervisor to delete that excess article or add the excess article.

™ An example to the above, an Operator actually received 100 articles but Virtual
scanning shows 101 articles for the scanned Bag. (Virtual Scanning option shows
the total articles as it has received through the bag message file from Central
Server for that particular Bag). When operator enters the Total Received as 100,
the package will ask the operator to scan all the articles as it cannot give virtual
scanning provision in cases of Short or Excess. In such cases if the Operator can
exactly identify the Article Number for Excess or Short entry then he can make
the total as 101 and receive the articles so that he need not scan 101 articles again.
In addition to that he should approach the Supervisor to use the Alter Bag
Opened option and delete that extra one article he has shown as received. This
will create the log entry for such alteration, thereby the process is recorded
therein. If the Short/Excess Article cannot be identified from those many articles,
then it is better to scan all 100 articles than wasting the time in searching that
one excess article entry in the system.

™ In cases of BNPL / Collection agent articles, virtual scanning option is provided


when the customer or agent has provided the data in a Floppy or CD or Pen Drive

  52
etc. Package will display the articles data as listed in the electronic Data File.
Operator has to check the article number and total articles with that of physically
received and confirm the accuracy of virtual scan entries. If found correct, articles
listed on the screen may be collected with one click of a button.

With Virtual Scan option, the office is collectively responsible for the accountability of
articles. Abstract should be checked by supervisor for each user.

Articles Collected View:

Supervisor can view the of article collection – Article Type, Date and Time wise. The
report is available to operator also.

Articles collected from My Office and Other Offices can be viewed. If the detailed data for
article is available, it will be shown against each such article in this report.

Printer Test:

This option is used by the Supervisor to Test Print. Option provides information required
to make the printer print properly.

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Delete Old Data:

Under this option old data can be deleted by specifying the From and To period. It is the
responsibility of the Supervisor to delete old data as per the preservation period of speed
post data prescribed from time to time. If the old data is not deleted, it will cause memory
problems due to the accumulation of huge amount of data in the database.

There is option to truncate the database POSPCC and POSPCCBackup. This will reduce
the log size of the database. It’s being reported by some offices that the log file size of the
database files are increased to very large extent. Those users can try this truncate log
option. If the problem still persists, supervisor has to contact the system administrator
who has other remedy to solve this problem by detaching the database. After detaching
the database from sql server, he has to delete the database log file from the physical
location of the file. (It’s the location where the database is created ie., C: or E: etc)Now,
attach the database files under SQL. System Administrator should be trained on
Database concepts. If not, he can take the help of senior System Administrators to do this.

  54
At offices where the SpeedNet Log in complained to be slow, should also use
Truncate Log file.

Change Password:

Its desirable that Supervisor change his password periodically say once in 3-4 months or
when he feels that his password is known to others. Changing the password and keeping
it secret is the responsibility of the supervisor to avoid fraudulent usage of his password
to log into supervisor menu option and do the undesirable modification of data.

MIS:

This option provides the graphical representation of the speed post data collection.

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MASTER MENU

Environment – My Office Details:

My Office details are provided at the time of configuration of the package. Some the basic
information can’t be modified whereas a few more configuration and modifications are
allowed here.

™ Under this option the name, pin code and type of the Office can be viewed as
provided at the time of configuration of the package. These details can’t be
modified as this information has been already sent to central server through
communication module.

™ Information such as Non Delivery status, Sets of office, BNPL and Collection
agent billing provision status can be viewed. Billing option can be changed by the
supervisor. If BNPL or Collection Agent Billing option is not selected, operator
can’t generate the Bill for Payments.

™ Name of Office in Charge and his designation can be viewed as configured and
can be modified.

  56
™ Service Tax on BNPL and Collection Agents Billing applicability has to be
configured. This is the applicability to the office as a whole. For example, Jammu
and Kashmir is exempted from the collection of Service tax and hence all offices in
the state have to be configured as not applicable to Service Tax calculation. By
checking the provision <Service Tax Exempted to All Customers>, the Office can
be exempted from calculating the same.

™ Pin Range – Dispatch. Under this option, Dispatch Pin Range of each SPC can be
entered to enable the intelligent sorting by the package. When such a pin code
range is configured, say for Bangalore (560001 to 560999), while closing the bag
to Bangalore all the articles scanned for the bag will be checked with their pin
code, if data available and if any wrong pin code article is entered, a prompt will
caution the operator.

Environment – Folder Paths:

Folder path option is to provide link between SpeedNet and Point of Sale and SpeedNet
and SpeedNet Communication. If the POS server name or Communication path are
wrong, it will not get configured. If Communication path is not configured properly then
the messages will not get saved into the proper path and not transmitted to Central
Server.

™ One of the Point Of sale connection options provided in the earlier package has
been removed now, ie., <POS and SpeedNet in same System>. When Point of
Sale is connected to Speed Net through Network or both are in the same machine
in a Stand Alone machine, configure the link as POS and SpeedNet are in <Same
network>. Booked data can be fetched from Point of Sale package to SpeedNet
through <Fetch From Network> option of the operator.

  57
™ There is a change in this option from 3.1 version onwards. Instead of Point
Of Sale installation Path which was configured in the earlier version, now the
Name of the SQL Server in which POS database is installed has to be provided.
This information can be configured at the time of configuration when fresh
installation is done. The same can be viewed and modified under this option. If the
Point Of Sale database is installed in the SQL Server Instance, Instance name has
to be configured here.

™ Supervisor can configure communication package folder path under this option. If
the SpeedNet is installed in the Client Server mode, then Communication folder
EMSClient has to be shared with full permission to the user who logs on to the
system. If a wrong path is selected, messages will not get transmitted to Central
Server. Whenever Internet System is changed and the Communication package is
reinstalled, care should be taken to change the Communication Folder path under
this option.

Notes: 1. If the Communication path is not properly configured, there will be error at
the time of Collection of Articles, Receipt of Bag, Close Bag etc, with a reference that
“Communication folder is not accessible”.

2. Note that whenever Communication Folder Path is reset by the Supervisor, he has
to log out of the package. Only when the package is restarted the changed path will be
effected.

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Users:

Users are operators and supervisors, to be created under this option. Users can be created
during the configuration. The supervisor may use this option at any time to create the
new users and make the out going users as inactive.

To create Users (Add):

™ Type the user code. Code can be the initials of the user with which he can be
identified in reports or logs etc.

™ Type the user name

™ Type the Password

™ Retype the password

™ Select the access level operator or supervisor as required

™ Click on Ok

There are options to View, Modify and Delete user. If the User is in use, then modify and
deletions are not allowed

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Designation:

Designations related to Speed Post work in the office have to be added under this option.
Designations are required during the work allocation to operators. After creating the
designations, supervisor has to make the duty allocation to those designations under the
option Duty Allocation which is explained later.

To create Designation:

™ Type the name of the Designation

™ Select the Set Number is applicable to which the designation belongs.

There are options to View, Modify and Delete Designations. If the Designation is in use,
then modify and deletions are not allowed

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Duty Allocation:

Each designation has certain types of duties attached to it. For example, Dispatch
Operator has to collect the articles, close the bag and dispatch etc. Under this option,
supervisor has to select the Designations already created and attach the duties related to
them. User with a particular designation will not find any menu options if the duties are
not allocated to that Designation.

By default all the duties are selected. Supervisor may deselect the unwanted options and
assign only the required duties related to the selected designation.

To allocate the duty:

™ Select the designation to which the duty to be allocated

™ Deselect unrelated duties.

™ Click on Ok

There are View, Modify and Delete options. If the designation is in use, then modify and
deletions are not allowed.

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Bag Opening Allocation:

In an office, if Bag Opening allocation is made among the operators as to who should
open which bag, then this option is useful. Supervisor can select the set and the
designation and then select the originating destination from which bags are received and
those have to be opened by the users with that designation.

When Bag Opening Allocation is made in the package, such users can have all those
allocated bags in a list under Bag Opening option. By selecting the bag number from the
list, bags can be opened.

Set Number:

This option appears during configure of package and the configuration has to be done
with Set details. If Set is not selected at that time, Set option is disabled for Supervisor.

Future, if any changes are to be incorporated, supervisor can use this option. New set
numbers may be added, exiting set timings may be modified and unwanted sets may be
deleted under this option.

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To add the set number (Add):

™ Type the set number

™ Furnish the timings with a range of 12 hours.

™ Click on Ok

There are options to View, Modify and delete. But if the Set is in use, modification and
deletions are not allowed.

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Offices:

SpeedNet 3.1 package has latest list of all SPCs, National and State with its linked offices
as configured in the Central Server through SPC System Administrator using the SPC
site. Latest list up to October 2008 is obtained from the Central Server and included in
3.1 version.

Offices option provided in the package has the following features.

™ In SpeedNet 3.1 package, all existing National and State SPCs are available with
their full contact details. There is no option available in the package to directly
add any New SPCs. Concerned New SPC managers have to take up this matter
this PTC Mysore as explained below in the notes.

™ Linked Offices are those offices under an SPC, may be an SO, BO RMS or TMO
Mail Business Centre etc. They book Speed Articles and dispatch them to SPC for
onwards transmission. They received speed articles from SPC for delivery at their
office. System Administrators – SpeedNet have to configure, all such Linked
Offices properly under the SPC site and confirm that all offices are added therein
with accurate data. In version 3.1, all linked offices updated by System
Administrators in the SPC site, up to October 2008 have been included.

™ There is no option to directly add linked offices in the package. If new linked
offices are to be added, those offices have to be added by SpeedNet System
Administrator in the SPC site under Linked Offices option and then download the
new offices data using the Download option. If the linked Office is not in the list,
that office may be added under Additional Offices option. Download the new

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offices file. The downloaded file can be uploaded to local database using
Communication package – Update Offices option.

Add offices to Close/Dispatch Bags

™ By default SpeedNet 3.1 allows the operator to close and dispatch bags to its
linked offices and all other SPCs. In case the office closes direct bags to any RMS
or TMO or Post Offices then such additional offices can be added under <Add
Additional offices for Dispatch> tab. Type the pin code of the required office and
fetch. All offices with that pin ode are listed. Select the required office to add.
Thereafter such additional offices also will be available to close and receive the
bags. In case required office is not found here that means the office is not added in
the Central Server and hence not available in 3.1 version. Such office is required
to be added by the system administrator of concerned SPC of that office under
SPC site. Then new file has to be downloaded and used with communication
package to update the local database.

Note : Please read the Offices option of Configuration section to know more about
how to configure the SpeedNet package for new SPCs or Other type of Offices when
the office is not found in the list of configuration.

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Routing Chart:

Routing Chart options are given with a view to computerize Routing Chart Data of all
SPCs. Full fledged routing chart options is not yet ready.

™ Carriers: Provision to feed the Carrier Master Data in the package which will be
used while feeding Routing Chart information.

™ Routing Chart: Provision is made to feed the Routing Chart information of each
SPC. This is optional. This option will be further upgraded in next versions, to
handle the Routing Chart information centrally and data is maintained at Central
level.

Dispatch Schedule:

Each office has its own schedules to dispatch the bags. Under this option, the details of
offices to which mail lists are sent from the office have to be added. These schedules are
available to operator under Dispatch option and Mail List Configuration option.

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™ Select the Days option on which the dispatch schedule occurs.

™ Select the set number if applicable.

™ Type the dispatch timings

™ Type the Transport Agency through which dispatch is made.

™ Select the Mail List Destination office.

™ Click on Save.

™ Similarly all Mail List destination offices sent though that Transport may saved.

™ Configuration may be made for different set, timings, Transport Agencies and
Mail Lists.

™ Click on to save the entire entries.

To View/Modify

™ Click on View/Modify tab.

To modify:

™ Select the item, change the days option, if required

™ Change the set number, if required

™ Change the timings, if required

™ Change the Transport Agency and destination mail list office, if required

™ Click on Ok

To Delete

™ Select the item

™ Click on OK

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Receipt Schedule:

Each office has its own schedules to receive the bags. Under this option, the details of
offices from which mail lists are received from the office have to be added. These schedules
are available to operator under Receipt of Bags option.

™ Select the days option on which the Receipt schedule occurs.

™ Select the set number if applicable.

™ Type the receipt timings

™ Type the Transport Agency through which Mail lists received.

™ Select the Mail List sending office.

™ Click on Save.

™ Similarly all Mail List destination offices sent though that Transport may saved.

™ Configuration may be made for different set, timings, Transport Agencies and
Mail Lists.

™ Click on to save the entire entries.

To View/Modify

™ Click on View/Modify tab.

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To modify, Select the item

™ Change the days option, if required

™ Change the set number, if required

™ Change the timings, if required

™ Change the Transport Agency and destination mail list office, if required

™ Click on Ok

Flush Data:

This option is used to delete the data from the working database i.e., POSPCC and to
push the data into POSPCC Backup database. This will solve the problem of processes in
the package getting slowed down due to the huge collection of articles in the working
database.

From SpeedNet Version 2.0 onwards, Flush data option has to be selected at the end of
SpeedNet Server installation. If not selected at that time, this option will not figure in the
menu.

This option has to be selected in the bigger offices where there is heavy flow of articles
into working database. Hence they can use the Flush Data option to move the data from
POSPCC database to POSPCC Backup on daily basis. Others, who are not receiving
bulk amount of articles each day, may not use Flush Data and use the Delete Old Data
option as per the preservation period or so decided by the administration to delete, to
solve the data accumulation problem. Flush Data option once selected has to be used on
daily basis. Scheduling the Flush Data timings also is provided.

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Features :-

™ This will reduce the data load in the working database ie., POSPCC.

™ The problem of huge amount of data getting accumulated in the POSPCC DB


and the package being slow while saving the data can be solved.

™ Flushing has to be done at the end of the day or at the beginning of the day and
not in between the working hours. You may also schedule the Flush timings such
that it will not happen during working hours.

™ Once used, Flushing should be done every day or it can be scheduled to be done
every day automatically at the specified time.

™ BNPL related data would be flushed only after detail data entry of the articles is
done.

™ Even though data is flushed from the POSPCC database, it will not affect the
report view and printing.

™ The BNPL Billing options have to be used after the Flush of data. The article
details for the billing will be used from POSPCC Backup database.

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MODIFICATION MENU

Articles Data Entry:

Supervisor may use this option to modify the details of the article entered by the
operator. Whenever the details of articles have not come through either network or floppy,
operator has to do the detailed data entry for such articles. In case operator fails to
complete it, the supervisor may also enter the details for such articles under this option.

Log entry will be made for modification of crucial details of articles. Already collected
articles only can be handled here.

Note: There is no modification allowed for BNPL Articles.

To make data entry:

™ Type or scan the article number which has been already collected in the package.

™ Article type already entered will be displayed. It can be modified by supervisor.

™ Booking office already selected by operator will be displayed. Supervisor can


modify this.

™ Tick the POD if there is POD

™ Confirm, type or modify the Booking date and time particulars

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™ Confirm, type or modify the weight /Value/VP Value as per the type of the article

™ Confirm or type or modify the tariff/prepaid/Net Pay as the article type

™ Type the sender particulars if desired

™ Type the Addressee particulars, if desired

™ Click on Ok

™ When all the articles details are entered Click on Close

™ Abstract will be suitably updated for this modification, if there is change in article
type.

Articles Sent Data:

Under this option, Supervisor can add an article into a closed bag or delete article
from a closed bag. A log entry will be made for such addition and deletion and Abstract
will be updated. Supervisor can also use Find option to find the details of article.

Supervisor has to take the print out of revised Speed Post Manifest for these
changes or advise the operator to take print.

To find the sent particulars of an article (Find):

™ Type the article number

™ click on Ok to get the article details.

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Supervisor also has Find Article option given separately under Tools menu. Find option
is given here to find and confirm any article in the Bag while making article sent
modification, for which he needn’t go to Find Article option separately.

To add the articles to sent data:

™ Click on Add tab

™ Type the bag number

™ Click on Ok. The following screen will appear.

™ Scan the additional article and click ok

™ When all the articles are added, click on Finish.

™ Take the revised list of Speed Post Manifest.

™ These additional entries will be updated into the closed bag and the abstract
entries will also be updated.

To view the articles sent data:

™ Click on view tab

™ Furnish the bag number

™ Click on Ok

™ View it and close it

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To delete the sent data:

™ Click on delete tab

™ Furnish the bag number

™ Click on Ok

™ Select the article or select all

™ Click on Ok

Bags Sent Data:

Under this option supervisor can add additional bags into a dispatch list and
remove the bag from dispatch list. This option is to help the last minute changes to
the dispatch list.

Supervisor or Operator should print the revised Mail List after the addition or
deletion from mail list.

Find Bag:

™ Scan the Bag number in case the details of the Bag to be added or removed to be
checked. Click on Ok to get the bag details. If the Bag is already added to Mail
List. The details will appear as follows.

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To add the bag to sent data:

™ Click on Add tab. The following screen will appear.

  75
™ Select the Office name

™ Select the Carrier name

™ Select the dispatch time

™ Furnish the bag number

™ Click on Add.

™ Click on Ok. If the Bag is not already added to Mail List it will get added here.

™ Print the Mail List again after adding all required bags.

™ Bag Abstract will be modified accordingly.

View and Delete options are provided.

Bags Received Data:

All Bags received in the office will be shown under this option. Supervisor can view the
bags received by each user in the office. Content of opened Bags may be viewed. Current
Day’s receipts are available under this option. If the Bag Receipt Office is wrongly
entered at the time of receiving the bag, it can be corrected under Modify Bag Option.
There is separate Bag Abstract report is provided to view the bags
Received/Opened/Closed/Disposed.

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There are 2 more options here.

™ Bag Messages received:

There is Virtual Scanning provision available while opening the Bag. Under this
option, the office opening the Speed bags, should call the Central Server before
opening the bags so that Bag Messages for those Bags which are to be opened at
the current office will be received.

While opening a particular bag, package will check for the bag message received
from the central server and if available, will show the articles invoiced in the
message for virtual scanning.

But many offices have complained that they are not getting the articles under
Virtual Scanning. In order to make sure whether the Bag Messages are received
from the Central Server, we have provided a report option here in which the office
can view whether Bag Messages are received for the selected period.

™ View Articles Sent:

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Under this option you may view the Bag wise total articles sent for a selected
period.
Alter Bags Opened – Add / Modify / Delete an Article:

Under this option, Supervisor may add or delete an article from an Opened Bag. Log
entry will be made for the additions deletions and abstract entry will be altered for that
opened bag. This option helps in rectifying any data entry mistakes etc.

In 3.1 version, there is option to modify the Article type of the article received in the
bag. Log entry will be made for altering the type and abstract entry will be modified.

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Alter Bag Opened – Add / Modify Bag:

Add or Modify Article:

™ Scan the article number which is to be added into a closed bag or article is already
collected which has to be modified.

™ Select the required Type and give reason for add or modify

™ Click on Save.

™ A log entry will be made for this and the abstract is updated.

Alter Bag Opened -Delete Article

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Delete Article:

™ Scan the Bag Number from which article has to be deleted.

™ Scan the Article number to be deleted and type the reason for deletion

™ Click on delete.

™ A log entry will be made for the deletion and the abstract will be updated.

Cancel Bags Sent:

A closed bag is shown as dispatched in the package can be shown as cancelled. This Bag
gets gets deleted from the Mail List. When a bag is cancelled, all articles in the bag will b
restored to balance in hand and the Bag has to be closed afresh with fresh barcode for all
those articles in the Bag.

To cancel the bag:

1. Furnish the bag number to be cancelled

2. Click on Ok

3. Furnish the reason for cancellation

4. Click on Done

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BNPL MENU

Customer Details:

The details of the BNPL Customer has to be furnished by the supervisor to create new
customer in the package. While adding the customer, care must to be taken to provide
current account number and office to which he is attached. In 3.1 version supervisor can
configure the customer to exempt from Service Tax if required. There is provision to
view, modify and delete a customer. A customer may be made as inactive under modify
option.

To add customer details (Add):

™ Type the name of the company or individual customer

™ Type the address

™ Type the telephone number

™ Type the name of the representative of Customer who will deal with PO.

™ Select the Joined through option. If customer has joined to PO himself then select
Direct option else if the customer has joined through Business Executive of PO,

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then select Marketing Executive option and select the name from the list.
Business Executive Master configuration has to be filled first before using this
option)

™ Select the category of the customer from the list. This list has been obtained from
BD Directorate which will satisfy the need of all types of customers.

™ Select the office to which he is attached. Office to which the customer is authorized
to bring the BNPL Articles. If this office is selected wrongly then the MIS data
will show the articles under different office as configured here.

™ Specify the date of joining.

™ Type the account number allotted to customer.

™ Select the allotted services.

™ Type the email id if available to customer

™ <Service Tax Exempted > option is provided for those places where the office is
exempted from Service Tax thereby no service tax to be calculated to any customer
of that office. For example, Jammu and Kashmir State is exempted from Service
Tax.

™ Click on Ok to save the customer.

To view the customer details:

™ Click on View tab

™ Select the customer type as to whether he is active customer or inactive customer

™ Click on Fetch

™ View it and close it

To modify the customer details:

™ Click on Modify tab

™ Select the customer type as to whether he is active customer or inactive customer

™ Click on Fetch

™ Select the customer

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™ Click on Modify

™ In the next screen make the required modification. If the customer has to be made
active or inactive, select the active or inactive option as the case may be. <Service
Tax Exempted > also may be modified.

™ Click on Ok to save the changes..

Note: Those Offices who have upgraded the previous version to Version 3.1, have to select
those customers who are exempted from Service Tax and Tick the option as <Service Tax
Exempted >.

Business Executives:

Names of Business Executives may be added so that the data is available while creating
new customer. May be in future this data may be utilized to get the required statistics of
Business Executives and their business strength.

To add the names of Business Executives (Add):

™ Type the name

™ Specify whether the executive is eligible for incentive

™ Click on Ok

To view the added names:

™ Click on View tab

™ Click on Close

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To Modify the names:

™ Click on Modify tab

™ Select the name to be modified

™ Click on Ok

™ In the next screen make the required modification

™ Click on Ok

Note: Under modify tab an executive can be made Active or Inactive

Pickup Agents:

Pick Agents master entry. This data is used while collecting BNPL Articles. If the
articles are brought by the Pickup agents, operator has to select the Pick Up boys name
from the list given therein. In future, this data may be used for Pick up agent commission
and other statistics.

To add the names of Pick up Agents (Add):

™ Type the name

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™ Specify whether the agent is eligible for incentive. Currently the package is not
dealing with the Incentive for the Agents. This for future purpose only.

™ Click on Ok

To view the added names:

™ Click on View tab

™ Click on Close

To modify the names:

™ Click on Modify tab

™ Select the name to be modified

™ Click on Ok

™ In the next screen make the required modification

™ Click on Ok

Note: Under modify tab an agent can be made Active or Inactive

BNPL Configuration:

From version 3.1, Supervisor is not allowed to make any changes to configured values of
Distance Slab, Tariff, Service Limits and Country Groupings etc. This is in compliance
with Audit Objection raised against allowing data correction in the package.

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BNPL Configuration – Distance Slab:

The software already contains the distance slabs in use. In version 3.1 - add, modify and
delete options are removed to ensure the data security. For all future modifications, PTC
Mysore will release the updations through site.

BNPL Configuration –Service Limits:

The already contains the Service limits in use. In version 3.1 - add, modify and delete
options are removed to ensure the data security. For all future modifications, PTC
Mysore will release the updations through site.

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BNPL Configuration –Cities:

Provision is made for Automatic Configuration of Distance Slab. If your office name
don't match with the Automatic Distance calculator data, you will get a Configure
button to configure the distance slab. If your office name matches with the Automatic
Distance calculator data, distance slab will be calculated for rest all offices, the data for
which is available. For some offices automatic distance calculation is not possible from
your office, in such case those offices will be listed therein for manual configuration of
distance.  

If distance couldn’t be automatically calculated for any office, Calculator is provided to


calculate the distance to the destination office. Based on the calculated distance, the
Distance Slab has to be selected for that office. Out of 1180 offices, around 119 offices
distance have not been configured for Mysore City. They have to be configured by
supervisor manually.

To Configure the Distance Slab manually: 

• Select that office from the list as shown above.  

• Select your City and the city to which distance to be calculated.  

• Click on Calculate button.  

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• Calculated distance will be shown as above. Now supervisor can select the
distance slab appropriate to that distance and click on OK to save that city entry.  

Similarly all other offices listed therein have to be configured. 


There is provision to add Rural Booking Office in this version. Rural Booking Office
can cover all those offices around the Booking office, say, the nearly Taluk head quarters,
nearby villages etc, for which Speed Articles are booked by the BNPL Customers. They
can’t be taken into as Local Articles. Hence the tariff calculated for Rural Office will be
for 1-200 distance slab.

There is a default office with name Local Office which is provided for those BNPL
articles booked for local delivery for which the local charge is applicable. With this
provision, the revenue loss due to booking of Articles meant for Rural Offices as Local
Articles, problem is solved.

Note: Before start working with version 3.1, supervisor should use this option and
configure the cities and if required the Rural Office.

BNPL Configuration –Countries:

The software already contains the speed post countries names In version 3.1 – add and
delete options are removed to ensure the data security. For all future modifications, PTC
Mysore will release the updations through site. Modification is allowed for selecting
country wise Services in future.

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BNPL Configuration –Country Groupings:

The existing country groupings are available in the software. In version 3.1 - add, modify
and delete options are removed to ensure the data security. For all future modifications,
PTC Mysore will release the updations through site..

BNPL Configuration –Tariff:

The existing tariff is available in the software. In version 3.1 - add, modify and delete
options are removed to ensure the data security. For all future modifications, PTC
Mysore will release the updations through site.

BNPL Configuration – Miscellaneous:

Configurations like Discount Slab and Rate, SP MO Fee, Due Date of Payment and
Group Classifications are to be done under this option.

Discount Slab:

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If Discount is provided to customer based on Business Amount, then such amount can be
configured here. The From and To Amount range for which the Discount is allowed has
to be configured.

SP MO Fee:

Revised MO fee is configured here. No modification is allowed. For future Changes patch
file will be released by PTc, Mysore.

Due Date and Penal Interest Rate:

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Billing Month, Due Period of Bill, Penal Interest Rate and Discount Reduction Rates are
configured as per the latest BD Directorate circular. Based on these configured value, Bill
Amount to be paid by the customer will be generated at Monthly Bill Payment option of
Operator.

The Billing Date, Due Period and default Fee is printed on the Monthly Bill for the
information of the customer. If the customer has availed the Rebate or discount but failed
to make the payment within due date, then reduction will be made on the discount
amount also at the prescribed rate as mentioned above.

Service Tax Rate:

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In version 3.1, Service Tax configuration is included under Miscellaneous charges
option. The current rate is configured. Future modifications may be done by the
Supervisor. Rate once used for Bill calculation cannot be deleted or modified by the
supervisor.

BNPL Configuration –Customer’s Opening Balance:

Pending Balance:

Opening Balance is the Monthly Pending BNPL Amount of each customer for the
month prior to the Bill Processing Month. This option is used for Fresh installation of
SpeedNet or when Bill Process is started in the system for first time.

During Fresh installation, there are no transaction entries in the database at all.

Hence manually calculated BNPL Total Amount (including Service Tax) for each
customer for the previous month also has to be entered here which will be taken as Bill
Amount to be Paid for the Bill Processing Month and all previous month pending
amount total will be taken as Opening Balance of the Processing month.

In the Up-graded version of SpeedNet 3.1 also this option has to be used. In 3.1
version, all billing data done so far in the package will be emptied with the reinstallation
of SpeedNet Server Component. The reason for this is that the Billings table structures
are modified for the new provisions like, Service Tax, Penal Interest etc. and hence it is
required to empty the old data. Due to this, there is a need to configure the Opening
Balance in version 3.1, before proceeding with the Bill Payments.

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The Bill Amount to be paid will be calculated for the Bill Processing month ie, previous
month using the BNPL transaction data in the POSPCC databases.

But the defaulted amount for the month previous to Bill Process Month has to be entered
as Pending amount of the Customer for the corresponding month.

The total Pending Amount of each customer will be shown as Opening Balance for the
Bill Processing month.

In case of Fresh Installation –

The opening balance has to be configured as explained in the example blow.

Example :-

If the current month is December 2008, the Bill Processing month is November 2008.

If any pending balance exists for months previous to November 2008, ie, for August or
September 2008 etc, enter these monthly pending amount by selecting the month and the
customer who has defaulted.

In case of Fresh Installation in December 2008, there will be no Transaction entries for
November 2008 in the database and hence Pending Balance of November 2008 also has to
be added. (November Month Amount will become the Processing Month Bill Amount)

There is no need to Process the bill as there are no transactions in the database. Whenever
customer comes for payment, Operator has to use BNPL-> Monthly Bill Payment option.
Select the customer name and Period of Billing as November 2008. Fetch the Amount to
be paid by the customer.

Previous months pending Amount becomes the Opening Balance for November 2008.
And the November month Amount becomes the Current month Bill Amount.

Similarly, all Bill Payments for the month of November can be accepted in the package
during December month.

Offices who have upgraded SpeedNet to 3.1 - have to reinstall the SpeedNet
Server Component. When it is reinstalled, the Billing database will be emptied. Such
offices have to upgrade to SpeedNet 3.1 by the first of the month. The Opening
balance has to be configured as explained in the example below.

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Example:

In case there are no defaulted customers -

If the database is upgraded by 1st of December 2008 and if there are no defaulters and all
customers have to pay only for November 2008, then there is no need of Opening
Balance entries.

Operator has to use BNPL-> Monthly Bill Payment option and select the period as
November 2008. Click on Process Button as a one time measure to calculate the amount
to be paid by all customers.

Thereafter, whenever customer comes with payment, select Customer name, and the
month November and accept the payment in the package.

Incase, there are defaulted customers –

If the database is upgraded by 1st of December 2008 and if there are defaulters who have
not paid for months unto October 2008, ie., Customer ABC Ltd, not paid for August
2008 and September 2008 also, Total Pending Amount including tax for each such
month, has to be entered for August and September 2008 for ABC Ltd.

Then Operator has to use BNPL-> Monthly Bill Payment option and select the period as
November 2008. Click on Process Button as a one time measure to calculate the amount
to be paid by all customers.

Thereafter, whenever customer comes with payment, select Customer name, and the
month November and accept the payment in the package.

Credit Balance:

To furnish the credit balance details:

™ Click on Credit Balance tab

™ Select the name of the customer

™ Type the amount

™ Click on Ok.

Note: After ensuring that all the Pending and Credit Balance amounts are added to the
software, the supervisor has to select the <Finished Balance Entries > option in the

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respective form and click on Close Button. Confirm the completion of balance entries.
Once this option is selected and the form is closed, no more pending or credit amount can
be added thereafter.

BNPL Bill Verification:

When the operator receives the payment for BNPL Bills, those paid entries will appear
under this option for getting verified by the supervisor. Supervisor should very the
payment entry on daily basis. If not done shift end can’t be done.

If the payment is made as Advance payment, those entries also have to be verified by the
supervisor. When the payment of Bill or Advance payment is accepted as Cheque or DD,
Supervisor has to furnish Cheque remarks based on the Cheque and DD clearance
received from Bank. Cheque or DD realization date or the dishonor entry has to be fed.

In version 3.1, operator can’t accept further payments from customers when the previous
payment entry is yet to be verified or cheque payment remark not provided by supervisor.
But there may be a case wherein, cheque clearance is pending for any reason beyond the
payment month, for such a case, an additional option is given in SpeedNet 3.1, under
Cheque realization option, to keep a cheque as Pending for Clearance. If this remarks is
selected for the cheque, the payment for the subsequent Bill can be accepted by the
operator. For more details on Payment of Bill, read the help on Monthly Bill Payment
option.

To verify the Bills:

™ Put the tick mark against the bills verified

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™ Click on Ok

™ If any Bill has to be cancelled, select the bill and click on Cancel Transaction

To verify the Amount in Advance:

™ Click on Amount in Advance tab

™ Put the tick mark against the amount verified

™ Click on Ok

™ If any amount has to be cancelled, select the customer and click on Cancel
Transaction

To verify Cheque particulars:

™ Click on Cheques Particulars tab

™ Select the option cheque for Monthly bill or Advance Amount

™ Click on Fetch

™ Select the customer and verify the cheque details

™ Select the option – Realised or Dishonoued.

™ If the Monthly Bill Cheque Realisation status can’t be furnished by the supervisor
beyond the month of payment, for any particular reason, he can keep such
Cheques as Pending for Clearance.

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™ Specify the date of the realization or dishonour.

™ Click on Ok

Delete Duplicate Articles:

Some of the SPCs have complained that while they do billing of BNPL articles, they find
duplicate articles in billing. On debugging the problem, it is learnt that this is the
problem with abrupt stopped of Flush Data during the course of copying the data to
POSPCCBackup database. When flush Data option is selected, sometimes it is been
abruptly stopped before its complete task, due to power failure or for memory problem and
process hanging for long time, operator terminating the process due to more time taken
for Flush Data etc. The next time when flush Data is made, unflagged articles of previous
Flush operation will once again get flushed to backup database thus creating duplicate
articles.

In version 3.1, a new provision is made to delete duplicate BNPL Articles from POSPCC
Backup Database to avoid double billing of those duplicate articles. As a precaution,
backup of POSPCCBackup database has to be taken before using this option. This option
can be used only after Shift End of the day or before the Shift Begin, so that deletion
doesn’t happen during the operational hours of software. Deletion can be done selecting a
particular month.

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Customer Data To Central Server:

Whenever a new Customer is created under Customer Details option, a message will be
created and sent to central server. Further if any modification is done to customer details,
you may send the latest customer data through this option. Select the required Customer
or all, then send the message to Central Server.

Configuration File to Corporate Customer:

In order to simplify the data collection and detailed data entry for BNPL Articles, PTC
has released a separate package names Corporate Customer, which may be used in the in-
house of the customer. He can book the article with full data. He can download the data
and bring it in floppy or CD or Pen Drive along with articles. Operator at SPC can
upload the data to database.

Now let see the Configuration File in this context. If the Corporate Customer package has
to be used by the Customer he should get the Configuration File provided by SPC
Supervisor. Only with this file, customer can activate the Corporate Customer package.
After installation of the Corporate Customer package in the premise of customer, when

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the package is started, it will ask for configuration file. On getting this file the package
will get activated.

Supervisor can download the Configuration File to each customer separately using this
option. Whenever there is change is BNPL Configuration Values, Limits etc, Supervisor
should once again download the file and send it through System Administrator to upload
at Corporate Customer Package at their system.

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DELIVERY MENU
General Information:

General information will contain the information regarding number of beats, number of
postmen and void MO period, which is already explained, under configuration section.
One more check box is provided to specify whether the SP MOs are paid by the Speed
Postmen. If this option is not selected, then operator will get MO Transfer option under
Delivery – Invoice option to transfer the MOs to the office where these articles get
delivered. If the SPC has separate Postmen engaged to deliver the articles, then select this
option – SPMOs delivered through Speed Postmen.

Postmen:

Under this option, new postmen entry can be made. Modification and deletion also can be
made as per requirement.

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To Add the postmen:

™ Select the Batch number. Number of batches and number of Beats can be
configured under Delivery- General Information Option.

™ Select the Beat Number

™ Type the name of the Postman

™ Click on Ok

To View the Postmen:

™ Click on View tab

™ View it and close

To modify the details:

™ Click on Modify tab

™ Select the postman to be modified

™ Click on Ok

™ In the next screen make the necessary modification

™ Click on Finish

To delete the postmen:

™ Click on the Delete tab

™ Select the postman or postmen or select all

™ Click on O

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Bulk Addressees:

Under this option new bulk addressee names can be added. Modification and deletion also
can be made.

To Add the Bulk Addressees:

™ Type the addressee name

™ Select the beat

™ Select the article type

™ Click on Ok

To View the Bulk Addressees:

™ Click on View tab

™ View it and close

To Modify the details:

™ Click on Modify tab

™ Select the name to be modified

™ Click on Ok

™ In the next screen make the necessary modification

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™ Click on Finish

To Delete the Bulk Addressees:

™ Click on the Delete tab

™ Select the addressee or select all

™ Click on Ok

Audits:

The names of audit offices are available under this option. These names are used for the
MO Paid reports. Modification and deletion may be made under this option. In the
existing version there is no MO Paid returns report generated. Hence currently this
option need not be used.

Limits:

The limit of Mo value is configured under this option

To modify

™ Type the MO Limit or Maximum value which ever is to be modified or both

™ Click on Ok to save the modification.

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Reports

Following reports are available to Supervisor.

™ Speed Manifest

™ Speed Mail List

™ Speed TB List

™ Discrepancy Report:

This report will show the details of the unfinished work in the office. For example,
bags received but not opened, articles in custody without getting dispatched etc.

™ Log Report:

Log entries made in all cases of operations may be viewed as report User wise
Transaction Wise or All Logs.

™ Set Report

™ Abstract

™ BNPL Report

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9. Operator Options

Receipts Menu
In version 3.1 Data Upload option is removed from the Receipts menu and provided
under Collection of Articles option. This will help the operator to fetch the electronic data
and physical articles at the same screen instead of using two different options.

Collect Booked Articles – My Office:

The operator has to collect the booked articles of his own office. In offices having
computers, Speed Articles are booked in Point of Sale package. If Point of Sale and Speed
Net packages are in same network then the booked articles data can be fetched through
Network itself. If they are in separate Network then articles may be uploaded through
Floppy or pen Drive.

Hence there is option made under Collection of Articles – My Office to fetch the data
through Network or floppy. When the data is so fetched, detailed data of the article gets
saved into SpeedNet database.

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To collect the articles through Network:

™ If SpeedNet and Point of Sale are in Network, select POS data Through Network
Option. You will get the following screen.

™ Read the instruction on the form and confirm that the POS Server name is
correctly configured by the Supervisor to fetch the data from Point of sale
database. If the details are wrong, supervisor has to set right the entry and then
the operator has to fetch the data.

™ Click on OK . Total article numbers fetched into Speednet is shown to operator.


At this point of time, electronic data of the Booked articles have come to a
temporary location into speednet database. Only after Virtual Scan collection of
article (Fetching POS uploaded data) these data will be actually collected for
speednet.

™ Click on Close. Now first screen appears wherein operator can fetch the <POS
uploaded data> as virtual scanning. All the articles data will be shown on the
screen. Operator has to count the physical collection of article with him and
confirm the correctness of the data on the screen. There is provision to delete the
article which is not physically received by speednet operator. Articles can be
physically scanned and added to list for correcting any mistake in the fetched
data.

™ Click on Finish screen to save the collected data.

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Note:

• While fetching the articles if data is not fetched in spite of articles being
booked at Point of Sale, then it may be the problem with duplicate
articles booked in the counter and the data of which is already there in
speed net. In order to confirm this, scan one such article can be scanned
under Find Article option of SpeedNet and confirm.

• While fetching the articles through Network, if there is "Heterogynous


Query" Error occurs, please down load the solution file from
ftp.ptcinfo.org site speed net link and apply the slution as provied in the
help file therein.
If the Articles are collected through Floppy:

When the Point of sale and Spednet are not in network, booked data of point of sale can be
downloaded to floppy using the Point of Sale supervisor menu option <Data To
Speednet>. Operator speednet can upload the floppy data using Floppy option and then
collect the data.

™ If the floppy data is encrypted File from latest POS, it will be named Track.eql else
if the POS older version then it will be Track.txt. For the time being until the new
Point of Sale with encryption data is introduced in all the booking offices,
SpeedNet will accept Track.txt file also and later it will be limited only to

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encrypted file. File need not in floppy, it may be in Pen Drive or copied into hard
disk or CD too.

™ Now use the <POS Uploaded Data > to fetch the floppy uploaded data. Count
the physical articles with the data shown in the screen and the total and click on
Finish to save the collected articles.

Main Features of this option are -

™ Under Collection of Articles from my office option, booked articles of your office
have to be collected through Network or Floppy upload. In the absence of Network
or floppy, they have be collected through scanning each articles.

™ In order to avoid scanning of each article under this option (when the network or
floppy data is already uploaded), there is a provision made from version 2.0
onwards, i.e., Virtual Scanning. Operator may fetch the Point of Sale Uploaded
data and collect then through POS uploaded data option.

™ There is Abstract Receipts Entry for this collection as “From My Office” and the
total number of articles collected.

™ If the articles are collected physically, then article type has to be selected correctly
for tallying the abstract.

™ If the article type is selected wrongly while collecting the article by scan, such
mistake can be rectified by the Supervisor by scanning this article under his
Modifications->Article Data Entry option and modify the type of the article. This
modification will have a log entry.

™ Hereafter Point of sale will download the Floppy data in encrypted form.

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Collect Booked Articles – Other Offices:

The operator has to collect the booked articles of other offices received at SPC for onward
transmission.

™ In other offices having computers, Speed Articles are booked in Point of Sale
package. Those offices can use the download Speed Post Data to Floppy option
provided in the Supervisor menu in Point of Sale and download the data to
Floppy, Pen Drive or CD as the case may be. Send the electronic data along with
articles to SPC. At SPC articles data fetched through Data Ulpoad ->Floppy
option. The following screen will appear for the floppy fetch.

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™ If the floppy data is encrypted File from latest POS, it will be named Track.eql else
if the POS older version then it will be Track.txt. For the time being until the new
Point of Sale with encryption data is introduced in all the booking offices,
SpeedNet will accept Track.txt file also and later it will be limited only to
encrypted file. File need not in floppy, it may be in Pen Drive or copied into hard
disk or CD too.

™ In order to avoid scanning of each article under this option, there is a provision
made from version 2.0 onwards, i.e., Virtual Scanning. Operator may select the
office from the list of Linked Offices and fetch the Point of Sale Uploaded data and
check the total and receive them on clicking Finish button instead of scanning
each article. Virtual Scanning is possible only when Floppy data is uploaded and
POS uploaded Data is fetched else each article has to be scanned and collected.

™ Abstract entry is made for this collection with the name of the Linked Office as
Collection from __xx__ office with total number of articles received.

™ If the article type is selected wrongly while collecting the article by scan, such
mistake can be rectified by the Supervisor by scanning this article under his
Modifications->Article Data Entry option and modify the type of the article. This
modification will have a log entry.

™ Hereafter Point of sale will download the Floppy data in encrypted form.

List of Linked Offices :

™ All the offices listed here are the offices added as linked offices to an SPC through
the web site SPC. Version 3.1 has the data upto October 2008.

™ If an office is found missing in the list, SPC System Administrator has to login to
www.indiapost.gov.in/spc site and add such offices as Linked Offices. If the
required office is not found in the Linked Offices option therein, he has to use the
Additional Offices option to add the office. Furnish the details of Linked Office
and update the pin range. Download the new offices information copy it into
Communication system. Update the data to SpeedNet local database using the
Communication module Tools->'Update Office Data' option.

™ SPC System Administrator should provide the downloaded new data file to other
offices under its jurisdiction, if required, who use SpeedNet package. Using the

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data file of new offices, other office can update the new offices to their local
database.

Collect Booked Articles with Booking Details.

When there is no floppy data or network data for the booked articles collected at SPC from
its own office or other office, here are two ways the article can be collected.

1. Collect the articles under Collect – My Office or Other Offices option, dispose the
article through closing the bag etc, then when the time permits make the detailed data
entry for the articles using the Tools ->Article Data Entry option (Offline data entry
option). Only when the detailed data entry is made for the article, the article data
will be updated in MIS page.

It may also be noted that if the Offline data entry has to be done, the article number
and weight of the article should be available with the operator in the form of report
received from collecting office. Without this data offline data entry can’t be made as
article is already disposed off and no article available to look into the booking details.

2. Instead of doing the offline data entry as mentioned in the first option, the operator
may directly do the detailed data entry for the article And collect it as he has
sufficient time to make the data entry before disposing the article through bag or
delivery. Then article message will be created instantly on making the detailed data
entry.

Receipts ->Collect Booked Articles with Booking Details is the Online Data entry
option and Tools-> Article Data Entry is the Offline Data Entry option.

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™ Scan the articles that are received, without floppy data or data cannot fetch
through network. Select the article type and Booking office.

™ For Detailed Data Entry option for Booked Articles here, “One India Rate”
option is provided. As these are individual articles booked in the counter, the
amount will be of common rate. This provision is to facilitate the operator with no
need for typing the weight and amount for One India rated articles, which will
fasten his data entry. For all other articles, Amount has to be typed by the
operator as entered on the article without selecting the One India option.

™ In Detailed Data Entry option, Mobile Number and Email ID columns are
provided to introduce 'Intimation of Delivery Status' to customer through these
means. Only after Orders are issued from Directorate, on the introduction
of these new facilities to customer, you may provide these information.

™ In Detailed Data Entry of articles, Sender and Addressee details are made
completely optional to reduce the time taken for detailed data entry.

™ Press F8 button or click on Ok to save each article.

™ BNPL Articles shouldn’t be collected under this option as there is separate


option under BNPL-> Collect BNPL Articles wherein the customer name is
selected and the article is collected with or without detailed data entry. (If proper

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option is not selected for the BNPL Articles, Billing of Customer will fall short
with those articles)

™ Tariff entered therein will be checked against the weight given, and if not correct,
will not allow the save the tariff. This will solve the problem of MIS data showing
huge total amount against Booked articles due to wrong tariff entry.

™ There will be abstract entry for this collection as “From” whichever booking
office is selected for data entry.

Receipts->Collect and Dispatch.

This is a new option provided with a view to reduce the handling time of collected articles
in the package. Under this option, collection of booked articles may be made with
additional information such a Destination of the article.
After the collection is made, all those articles may be closed in one or more bag or bags as
per the requirement. There is provision to sort the articles destination wise by the click of
Destination column. Then and there bag can be closed by providing the Bag Number and
weight of the bag.

Collected articles have to be closed in the bag before closing the form. Once the form is
closed and reopened, articles will not remain therein to be closed.

If any more articles have to be included in the closed bag, there is option in Supervisor
menu Modification -> Modify Articles Sent.

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To Collect and Dispatch:

™ While collecting your office article don’t remove the tick mark on My office else
un tick the My office button and select the office name from which article is
received.

™ Select the Article Type and the destination office. If the articles are sorted type
wise and destination wise, it is easier to collect.

™ Scan each article.

™ Click on Finish button on collection each office articles.

™ Once all articles are received, those articles can be sorted by clicking on
Destination column.

™ Articles may be selected for closing into the bag.

™ Select the Bag Destination for which the selected articles have to be closed. Type
the Bag weight is optional.

™ Type the Bag Number.

™ Click on Close Bag.

™ Similarly , next set of articles may be selected and Bag particulars are given and
the Bag is closed.

™ After collecting all articles, Closing the articles into the Bag has to be done before
closing this form. Once the form is closed and reopened, already collected articles
will not be available to close in Bag.

™ After closing the Bag here if any more articles have to added into the bag,
Supervisor can add them using Modification –Articles Sent Data option.

Note: This option is useful in places where there is justification to close the bag at the
time of collection itself. Other offices has to use the Close Bag option under the Issues
menu.

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Receipt of Bag:

Based on the Receipts schedule configuration made by the Supervisor, operator can select
the Receipt From Office, Carrier Name and receipt timings and receive the Bags.

After entering the required particulars when click on OK button the Bag scanning option
will appear in which operator has to scan all the Bags received in the mail list.

™ In this screen all the Bags received through that Mail List has to be scanned and
saved.

™ While making TB entry care to be taken to tick TB option else it will be treated as
single bag.

™ Bag Number should start with EB and can be up to 13 digits.

™ Bags without Barcode option is removed from 3.1 version. It should be noted that
all the bags have to be affixed with barcode.

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™ When all bags under one mail list is scanned, click on Finish to save the entries.

™ Click on <F10> to open these bags <F12> to view abstract

Repeat this process of receipts for all Mail Lists and collect the bags.

™ These receipt entries appear in Bag Abstract.

™ There is separate option under Tools menu to view the received Bags. Under this
option the Bag source can be modified for having made any wrong office selection.

Note:
While saving the bag received entry if an error occur, saying – ‘Communication folder is
not accessible’, it means that the Communication system is either switched off or the
EMSClient folder of communication package is not shared with full permission for the
system user of speednet. Check these points and rectify the problem and then save the
entry.

Opening of Bags:

Before using this option, please confirm that you have called the central server through
SpeedNet communication module to get all the Bag Message files from central server.
After communicating with the central server, open View->Bags Received option and click
on Bag Messages Received Tab. Operator can confirm the Bag Messages receipt and can
be sure of virtual scan of articles while opening the bag. If Bag messages are not received
at your office, you cannot utilize the provision of virtual scan.

There is one more provision. If the supervisor has made the Bag Opening Allocation for
the operator, then such operators will get the Bag Numbers listed therein which they have
to open as per the allocation made by the supervisor.

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™ Scan the bag to be opened.

™ There is a label button to show the Virtual Scanning On. In version 3.1 virtual
scanning is enabled by default.

™ Click on Ok to move to next screen as follows.

™ If virtual scanning is enabled and if the bag articles message is received from the
central server, when the bag is opened, all the articles will be displayed therein
which may be checked and confirm the total and received with click on Finish
button. If the article count is not correct then operator can’t utilise the Virtual
Scan provision but have to scan all articles in the bag.

™ When bag message is not received and the Virtual Scan doesn’t happen –all
articles scanned by operator. After scanning all the articles, operator has to click
on Finish button. A confirmation message will ask whether all the articles are
received. Operator can say ‘Yes’ when there is no Short Excess entries in the Bag.

™ Operator can say ‘No’ to the above confirmation message to make Short, Excess
entries in a separate screen as shown below.

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™ Supervisor has to be called first to take his authentication for short or excess
entry. Thereafter operator has to make the article entries which are short or excess
as case may be. When all entries are made, click on Finish button to save the
entries.

™ Click on Back button to return to Bag Opening screen.

™ Click on Finish there to save bag Opened entries.

Similarly all the bags are opened here.

™ There is abstract receipt side entry for this as “From Bag” (With bag number) and
a total article received is shown.

™ Supervisor can modify the Bag Opened entries for adding additional articles into
the Bag or deleting the article. Version 3.1 provides for article type modification
also.

™ Operator can subsequently use View-> Bags Received option and click on a
particular bag number to view the articles received in it. In version 3.1, if the bag
is a TB then Content Bags of TB can be viewed. Also article type wise count of
articles provided in the view.

™ Article number should start with E and to be 13 digits. 11th digit is checked for
being check digit.

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Note 1:

™ If there is excess / short in the Opened Bag which has virtually scanned articles,
then virtual scanning provision will not be given as it is difficult for the operator
to identify the additional or short article number from the listed articles on screen.
If you can identify the short /excess articles then, you may receive the articles
listed in the virtual scanning and then make the Alter Bag option through
supervisor in such cases.

An example to the above, an Operator actually received 100 articles but Virtual
scanning shows 101 articles for the scanned Bag. (Virtual Scanning option shows
the total articles as it has received through the bag message file from Central
Server for that particular Bag). When operator enters the Total Received as 100,
the package will ask the operator to scan all the articles as it cannot give virtual
scanning provision in cases of Short or Excess. In such cases if the Operator can
exactly identify the Article Number for Excess or Short entry then he can make
the total as 101 and receive the articles so that he need not scan 101 articles again.
In addition to that he should approach the Supervisor to use the Alter Bag
Opened option and delete that extra one article he has shown as received. This
will create the log entry for such alteration, thereby the process is recorded
therein. If the Short/Excess Article cannot be identified from those many articles
displayed on the screen, then it is better to scan all 100 articles than wasting the
time in searching that one excess article entry in the system.
Note 2:

™ While saving the bag opened entry if an error occur, saying – ‘Communication
folder is not accessible’, it means that the Communication system is either
switched off or the EMSClient folder of communication package is not shared
with full permission for the system user of speednet. Check these points and
rectify the problem and then save the entry.

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Opening of Bundles:

• All those articles received through opening of bag and collected as Bundle can be
opened under this option. Select the Bundle number and then scan the bundle
articles in it.

• Here also operator can have the Virtual Scanning option which has to be enabled
by the Supervisor. If virtual scanning is enabled and if the bundle articles
message is received from the central server, when the bundle is opened, all the
articles will be displayed there which may be checked and confirm the total and
received with click on Finish button. If any short – excess found in Virtual
Scanning data, then virtual scanning option will not be given and you have to
scan all the articles. (Refer notes under Opening of Bags for details on
short/excess receipts under virtual scanning)

• If bundle articles opened without virtual scanning - Additions and deletions may
be made as per the actual receipt for which log entries will be made.

• There will be abstract entry for this as “From Bundle” . There is also an entry in
the disposal side of abstract for the Bundle opened.

To Open the Bundle:

• Select the Office from which the Bundle is received. If the Bundle is received
through Bag then there is no data in the package as to from where the Bundle is
received and when package will ask to ensure whether the Receipt Office is

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correctly entered. If the Bundle is received from My office or Other Office, then
there is data as to from which office the Bundle is received and hence package will
check the selected Received Office against the data already it has. In this case the
office has to be selected correctly else Bundle can't be opened.

• Scan the barcode number as shown above and click on OK. The following screen
will appear.

• Scan all the articles in the Bundle by selecting the Type of article.

• When all articles are scanned click on Finish.

Note: There is View option under View->Bag/Bundle Articles option for articles in the
bundles.
Opening of TBs:

While receiving the Bags under Receipt of Bags option, the Operator has to tick the
Transit Bag option to indicate the received Bag as Transit Bag. Those Bags are separately
opened under Opening TB option. Opening of TB contains the Content Speed bags in it.

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™ While opening the TB, scan the TB Number first.

™ Then scan the content Bags in it.

™ When all the content bags are scanned click on Finish Button to save the entries.

™ The content Bags of TB have to be again opened under Opening of Bag option.

™ Bag Abstract entry will be made for the receipt of these bags.

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Issues Menu

Scan Articles:

This is an Offline sorting of articles into Bag or a Bundle and making the Bag or Bundle
ready for closing. Articles are sorted into the respective destination bags or Bundles as
and when they are received. Bundles have to be closed under this option with a Bundle
Barcode number whereas a Bag can’t be closed here. It has to be closed under the Close
Bag option. All the closed bundles of this option may be included into the Bag under
Close Bag option.

™ Select the office name to which the bag or bundle which has to be prepared. Click
on Fetch button to get Bag or Bundle description. A Temporary Bag or Bundle
number with a number indication how many number of bags or Bundles are used
for scanning the articles. For example when office Srinagar is selected, it appears
as Srinagar 1 for the first bag or Bundle. If there is a need to close two bags to
same destination, select office as Srinagar again and fetch the bag description, it
appears as Srinagar 2. Scan the articles into the bag.

™ Click on Ok to scan articles into the selected Bag or Bundle.

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™ Scan all the articles to be included in this Bag or Bundle.

™ Operator may use Back Button to come out of scanning the articles into
particular bag or bundle and select another bag or bundle.

™ At any time he can open the same bag or bundle and scan further articles.

™ Here bag can’t be closed. It’s bag preparation for closing in the Close Bag option.
Bundle has to be closed here using the Finish Button on the screen. There operator
has to enter a Barcode number as used for article booking and close the bundle.
These closed bundles are available at Close Bag option for including into the
destined Bags.

™ Every article will be checked for a duplicate entry while scanning and such
articles will not be allowed to scan into the bag. On each scan it will be checked
whether such article exists in the database. If article is not collected in the system,
such articles can’t be included in bag.

Intelligent Sorting:

There is provision in Supervisor menu, Master->Environment->My Office Details to


configure Pin Range for Offices. If the Pin Ranges are configured for the offices to which
bags are closed then when an article with pin code is scanned into a bag, it will check the
pin code and give cautions for wrong sorting. Also operator can select <View the Bag or
Bundle articles> button to view the justification for a particular Bag as here all the

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articles with pin code and belonging to the selected Bag will be listed. Operator will know
how many number of articles have to be scanned for a Bag or Bundle.

Closing of Bags:
 

Select the Office and fetch the Bag description ie., a temporary bag number appears.
Select it and click on Ok to get the following screen.

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™ Scan the articles into that bag.

™ During Scan Article Option - which is explained earlier to close bag, articles
would have been sorted into the bag from time to time and now at the time of
closing, last left out articles may be scanned here under close bags. Smaller offices
with not much articles to close can directly use the Close Bag option.

™ Use Include Bundles Button to close the Bundles into the bag. Scan the bundle
number and click on OK button to include in Bag. Bundles have to be prepared
and closed under Scan Article option.

™ Finally click on Finish Button to close the bag with a barcode and weight of the
bag. Bag Barcode should start with letter 'E' and the length of barcode may be 8
or 13. Bag Barcode comes with Letter starting EB and has 8 digits. But there are
offices supplied with 13 digit barcodes and hence the package will allow both 8
and 13.

Note:

• More than one bag can be closed by selecting more than one bag description to the
same destination and while closing the bags those two bags are closed separately
with different bag barcodes.

• Bags once closed can be modified by the Supervisor to add/delete the articles
into/from the Bag. Abstract entries will be altered and log entries will be made for
the modifications.

• Article and Bag Abstract entry is made for closed Bags.

• Speed Post Manifest can be printed immediately on closing the bag or it may be
printer later using Reports ->Speed Post Manifest option.

Invalid Article Check is optional:

In version 3.1, Article Check is made optional. By default, Article Check option is
selected. Hence every article will be checked for a duplicate entry while scanning and
such articles will not be allowed to scan into the bag. On each scan it will be checked
whether such article exists in the database. If article is not collected in the system, such
articles can’t be included in bag.

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If article check process is getting slow down in any office due to the close bag operation
done by many operators at the same time and thus due to memory problem, the process of
checking the article becomes time consuming. In such offices, Article Check option may
be removed to avoid the checking process. Still while closing the Bag, final check will be
done and if any such invalid articles are found they will be displayed in red colour with a
caution to either delete those articles and close bag or collect those articles and then close
the bag.

Additional Offices To Close Bags:

If the SPC is closing Bags to offices other than its Linked Offices and to Other SPCs, then
additional offices can be added under Master->Offices -> Add Offices to Close/Dispatch
bag tab. Here the pincode of the office canbe typed and the offices may be fetched.
Required offices are ticked and added. RMS and TMO also are listed therein for
selection.
Closing of TBs:

Transit Bags can be closed under this option. After closing the bags as explained in the
close bag option, those closed bags can be included in the transit bag and transit bag is
closed with a barcode. Forward bags also may be included in TB.

To close TB:

™ Select TB destination Office.

™ Scan the Closed Bag Barcode one by one and include all the bags.

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™ If the TB List Configuration is already done using Tools-> Configure Tb List
option, Bags may be fetched here.

™ When all the bags are scanned, click on Ok button.

™ Type the TB Barcode Number and weight of the bag.

™ Click on Ok to print the TB List. TB List can be printed later using Reports->TB
List option.

Notes:

Version 3.1, has provided an auto fetching option of content bags into a transit bag
through a Configuration option (under Tools -> Configure Mail / TB List) of Transit
Bags. When a transit bag destination is selected and bags fetched, as per the
configuration already made, all contents bags will be fetched into.

This will help the operator to include the bags without scanning each content bag.
Additional bags also can be added if required or any bag can be deleted from list.

Bag Abstract entry is made for Transit Bags.

TB List can be printed immediately on closing the bag or it may be printer later using
Reports ->TB List option.
Despatch of Bags:

All the closed bags, TBs and forward bags have to be shown as dispatched using this
option which will prepare the Mail List. Dispatch schedules are configured by
Supervisor. Operator selects the required Dispatch Schedule and scans the bags to be
dispatched in that schedule and prepares the Mail List.

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To dispatch Bags:

™ Select the Departure time of carrier

™ Select the Mail list destination

™ Select the name of the carrier in which mails are sent.

™ Scan the bags to be included in Mail List. If the Mail List is configured under
Tools-> Configure Mail List option, operator can fetch the bags meant for that
mail list.

™ Bag weight if not given at the time of closing bag, can be entered here itself by
clicking on the bag entry and typing the weight in the weight box.

™ Forward bags can be included by Clicking on the Include Forward Mail List
option. Forward Mail list description has to be entered and saved.

™ When all the bags are included click on Ok to print the mail list.

™ After preparing the Mail List once, additional bags can be included in the Mail
List later by selecting the required Schedule Time and Carrier of the Mail List and
scanning the Bags into it.

™ Supervisor can remove or add bags into the already prepared mail list using
Modification, Bags Sent data.

™ Mail List is Report of is available under Reports menu also.

Note:

There is provision to help the operator exempting himself from the task of scanning each
and every bag. Under Tools-> Configure Mail / TB List> Option, operator can configure
all the destination bags to be included in a particular mail list. Once this configuration is
done, he can fetch all the bags to be included in a particular mail list.

If the bags are not shown as Dispatched in the package, Mail List for the dispatch of bags
can’t be printed.

Note: If the closed Bags are not shown as dispatched in the package, Supervisor will get a
list of bags while making his Shift End showing non disposed bags for which he has to
enter the reason for non dispatch. If every day bags are kept pending without showing
them as dispatched, the list will grow and if the number crosses a set limit, the Shift End

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will become inactive. Package has to be reinstalled thereafter with fresh database. This
is made so to make it a condition to dispose the bags in the package. After the provision of
TB List and Mail List Configuration, Dispatching the Bags in the SpeedNet package is
made simple and every office using SpeedNet should show the bags as dispatched.

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DELIVERY Menu
Invoicing – Speed Post Articles – Articles for Delivery:

The articles received for delivery have to be entered under this option.

To enter the article details:

™ Select the Batch Number.

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the articles cannot be given for delivery on that day. They can sort the articles and
prepare the invoice for the next day.

™ If Bulk Addressee article, check the Bulk Addressee box and select the name of the
Bulk Addressee from the list

™ If Bulk Addressee article Beat number will appear else select the required beat
Number to which that article belongs

™ If you select the Auto save, immediately after scanning the article, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID.

™ Select the article type, if Auto Save is not selected.

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™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

™ Click on Ok or press F8 key in the keyboard, if Auto Save is not selected else entry
will be saved and cursor comes back to the entry of next article.

™ When all the entries are over, you may use the function key F10 for
printing/viewing the Delivery slip, function key F11 for printing/viewing the
special delivery slip.

™ Abstract entry is made for issue of articles for delivery.

To view the details of article entered:

™ Click on the view tab

™ Scan or type the article number

™ View it and close

To delete the article entered:

™ Click on the delete tab

™ Scan or type the article number

™ Click on Ok

To view the Summary:

™ Click on Summary tab

™ Select the batch number and click on Fetch

™ View it and close

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Invoicing – Speed Post Articles – Direct Deliver/Deposit:

The articles received for delivery may sometimes be delivered directly through window
without being issued to Postman or to be kept in deposit. Such articles have to be entered
under this option.

To enter the article details:

™ Select the Batch Number

™ Select the Bulk Addressee if required

™ Select the option as to delivery or deposit

™ If you select the Auto save, immediately after scanning the article, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID

™ Select the article type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

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™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

™ Click on Ok or press F8 key in the keyboard

To view the details of article entered:

™ Click on the view tab

™ Scan or type the article number

™ View it and close

To delete the article entered:

™ Click on the delete tab

™ Scan or type the article number

™ Click on Ok

Invoicing – Speed Post Articles – Articles for Other Offices:

The articles meant for other offices are to be added under this option. Other offices are the
Linked Offices of SPC. If a linked office is missing in the list, supervisor can add the office
under Master-> Offices option – Add Office to close/dispatch tab.

If Supervisor doesn’t find the office to be added in his list then SPC System
Administrator has to login to www.indiapost.gov.in/spc site and add such offices as
Linked Offices. If the required office is not found in the Linked Offices option therein, he
has to use the Additional Offices option to add the office. Furnish the details of Linked
Office and update the pin range. Download the new offices information and copy into
Speednet Communication System. Update the data to SpeedNet using the
Communication module Tools->'Update Office Data' option. (If the additional office
requires is a BO, then BO also has to be added in SPC site with a Non Delivery office
status)

Now the new office will be available under Other Offices List.

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To enter the article details:

™ Select the Batch Number

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the articles cannot be given for delivery on that day. They can sort the articles and
prepare the invoice for the next day.

™ Select the name of the office

™ If you select the Auto save, immediately after scanning the article, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID

™ Select the article type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

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™ Click on Ok or press F8 key in the keyboard

To view the details of article entered:

™ Click on the view tab

™ Scan or type the article number

™ View it and close

To delete the article entered:

™ Click on the delete tab

™ Scan or type the article number

™ Click on Ok

Invoicing – Money Orders – MOs Transferred:

As per the data configuration by Supervisor under Delivery -> General Information as
Speed MO not delivered through Speed Post men, this option will be available. If the SP
MOs are delivered by SPC then the supervisor has to enable the option under Delivery
menu General option. Then you will get the three same options as available for Speed post
articles. Other wise only this option will be available to transfer the MOs to the office
where MOs are paid.

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To enter the MO details:

™ Select the Batch Number

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the MOs cannot be given for delivery on that day. They can sort the MOs and
prepare the invoice for the next day.

™ Select the name of the office to which the MOs are sent for delivery

™ If you select the Auto save, immediately after scanning the MO, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID

™ Select the MO type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ Select the Audit Office to which that MO belongs

™ Select the Account Month of MO

™ Click on OK or press F8 key

To view the details of MO entered:

™ Click on the view tab

™ Scan or type the MO number

™ View it and close

To delete the MO entered:

™ Click on the delete tab

™ Scan or type the MO number

™ Click on Ok

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If the MOs are delivered in the SPC only then the following options are
available.

Invoicing –Money Order – MOs for Payment:

The MOs received for delivery have to be entered under this option.

To enter the article details:

™ Select the Batch Number

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the MOs cannot be given for delivery on that day. They can sort the MOs and
prepare the invoice for the next day.

™ If Bulk Addressee MO, check the Bulk Addressee box and select the name of the
Bulk Addressee from the list

™ If Bulk Addressee MO, Beat number will appear else select the required beat
Number to which that MO belongs

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™ If you select the Auto save, immediately after scanning the article, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID.

™ Select the MO type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ Type the MO Value

™ Select the Audit Office to which that MO belongs

™ Select the Account Month of MO

™ Click on OK or press F8 key

To view the details of MOs entered:

™ Click on the view tab

™ Scan or type the MO number

™ View it and close

To delete the article entered:

™ Click on the delete tab

™ Scan or type the MO number

™ Click on Ok

To view the Summary:

™ Click on Summary tab

™ Select the batch number and click on Fetch

™ View it and close

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Invoicing – Money Order – Direct Deliver/Deposit:

The MOs received for delivery may sometimes be delivered directly through window
without being issued to Postman or to be kept in deposit. Such MOs have to be entered
under this option.

To make data entry of MO

™ Select the Batch Number

™ Select the name of the office to which the MOs are sent for delivery

™ If you select the Auto save, immediately after scanning the MO, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID

™ Select the MO type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ Type the MO Value

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™ Select the Audit Office to which that MO belongs

™ Select the Account Month of MO

™ Click on OK or press F8 key

Invoicing – Money order – MOs for Other Offices:

The MOs meant for other offices are to be added under this option. Other offices are the
Linked Offices of SPC. If a linked office is missing in the list, supervisor can add the office
under Master-> Environment-> My Office Details option – Add Office tab.

If Supervisor doesn’t find the office to be added in his list then SPC System
Administrator has to login to www.indiapost.gov.in/spc site and add such offices as
Linked Offices. If the required office is not found in the Linked Offices option therein, he
has to use the Additional Offices option to add the office. Furnish the details of Linked
Office and update the pin range. Download the new offices information and update the
data to speednet using the Communication module Tools->'Update Office Data' option.

To enter the MO details:

™ Select the Batch Number

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™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the MOs cannot be given for delivery on that day. They can sort the MOs and
prepare the invoice for the next day.

™ Select the name of the office

™ If you select the Auto save, immediately after scanning the MO, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID

™ Select the MO type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ Type the MO Value

™ Select the Audit Office to which that MO belongs

™ Select the Account Month of MO

™ Click on OK or press F8 key, if Auto Save is not selected.

To view the details of article entered:

™ Click on the view tab

™ Scan or type the MO number

™ View it and close

To delete the article entered:

™ Click on the delete tab

™ Scan or type the MO number

™ Click on Ok

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Invoicing – Express Parcel – Parcels for Delivery:

The Parcels received for delivery have to be entered under this option.

To enter the article details:

™ Select the Batch Number

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the parcels cannot be given for delivery on that day. They can sort the parcels and
prepare the invoice for the next day.

™ If Bulk Addressee article, check the Bulk Addressee box and select the name of the
Bulk Addressee from the list

™ If Bulk Addressee parcel Beat number will appear else select the required beat
Number to which that parcel belongs

™ If you select the Auto save, immediately after scanning the parcel, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID.

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™ Select the parcel type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

™ Click on Ok or press F8 key in the keyboard, if Auto Save is not selected.

™ When all the entries are over, you may use the function key F10 for
printing/viewing the Delivery slip, function key F11 for printing/viewing the
special delivery slip.

To view the details of Parcel entered:

™ Click on the view tab

™ Scan or type the Parcel number

™ View it and close

To delete the Parcel entered:

™ Click on the delete tab

™ Scan or type the Parcel number

™ Click on Ok

To view the Summary:

™ Click on Summary tab

™ Select the batch number and click on Fetch

™ View it and close

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Invoicing – Express Parcel – Direct Deliver/Deposit:

The Parcels received for delivery may sometimes be delivered directly through window
without being issued to Post man or to be kept in deposit . Such Parcels have to be
entered under this option.

To enter the article details:

™ Select the Batch Number

™ Select the Direct Deposit/Window Delivery

™ If you select the Auto save, immediately after scanning the parcel, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID.

™ Select the parcel type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

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™ Click on Ok or press F8 key in the keyboard, if Auto Save is not selected.

To view the details of Parcel entered:

™ Click on the view tab

™ Scan or type the Parcel number

™ View it and close

To delete the Parcel entered:

™ Click on the delete tab

™ Scan or type the Parcel number

™ Click on Ok

Invoicing – Express Parcel – Parcels for Other Offices:

The Parcels meant for other offices are to be added under this option. Other offices are the
Linked Offices of SPC. If a linked office is missing in the list, supervisor can add the office
under Master-> Environment-> My Office Details option – Add Office tab.

If Supervisor doesn’t find the office to be added in his list then SPC System
Administrator has to login to www.indiapost.gov.in/spc site and add such offices as
Linked Offices. If the required office is not found in the Linked Offices option therein, he
has to use the Additional Offices option to add the office. Furnish the details of Linked
Office and update the pin range. Download the new offices information and update the
data to speednet using the Communication module Tools->'Update Office Data' option.

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To enter the article details:

™ Select the Batch Number

™ Check the date for which the invoicing is done. Invoicing can be done to future
date also for those offices that receive the bags at the closing hours of the office and
the parcels cannot be given for delivery on that day. They can sort the parcels and
prepare the invoice for the next day.

™ Select the name of the office

™ If you select the Auto save, immediately after scanning the parcel, it will be saved
and the cursor will be focused for the next scan.

™ Scan the Speed post ID.

™ Select the parcel type, if Auto Save is not selected.

™ Type the name of Booking Office, if Auto Save is not selected.

™ Select the booking date, if Auto Save is not selected.

™ Type From and To particulars, if Auto Save is not selected.

™ If other charges are to be collected from the addressee, check the Other Charges
box and type the required amount, if Auto Save is not selected.

™ Click on Ok or press F8 key in the keyboard, if Auto Save is not selected.

To view the details of Parcel entered:

1. Click on the view tab

2. Scan or type the Parcel number

3. View it and close

To delete the Parcel entered:

1. Click on the delete tab

2. Scan or type the Parcel number

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3. Click on Ok

Returns – Speed Post Articles:

Returns from Postmen taken for Speed Articles under this option.

To take the returns:


™ Select the Invoice date. Even previous days returns also can be taken by selecting the
date.

™ Select the batch Number

™ If Bulk Addressee, select the name of the Bulk Addressee

™ If not bulk addressee, select the Beat Number

™ Click on Next. The following screen appears.

A Similar Option For Uploading delivery data file is provided

™ Select the Invoice date. Select the batch Number If Bulk Addressee, select the name of
the Bulk Addressee

™ If not bulk addressee, select the Beat Number

™ Browse for delivery data file and click on <UPLOAD.> File will be uploaded and
returns are updated

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™ Scan the article ID or type the ID or click on the ID from List ( the articles which
are undelivered)

™ Select the return remarks

™ Click on Ok

™ Watch the remarks column in the list getting filled

™ When all the non delivered article returns are taken click on Finish

™ Confirm the return details and click on Yes. If returns details are not correct, click
on No to take the returns again. When all the undelivered articles remarks are
furnished, rest of the article will be treated as delivered.

™ Click on Finish, you will get the following screen.

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™ In this screen the delivery particulars should be entered.

™ Click on Accept.

Now the delivery message for those articles is getting created.

To view the returns details of the article:

™ Click on View tab

™ Scan the article or type the article number

™ View the details and close it

To Modify the return details for the article:

™ Click on Modify tab

™ Scan the Id or type the ID

™ Modify the details and click on Ok

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Returns – Money Order:

Returns from Postmen taken for Speed MOs under this option.

To take the returns:


™ Select the Invoice date. Even previous days returns also can be taken by selecting the
date.

™ Select the batch Number

™ If Bulk Addressee, select the name of the Bulk Addressee

™ If not bulk addressee, select the Beat Number

™ Click on Next to get the following screen.

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™ Scan the article ID or type the ID or click on the ID from List ( the articles which
are undelivered)

™ Select the return remarks

™ Click on Ok

™ Watch the remarks column in the list getting filled

™ When all the non delivered article returns are taken click on Finish

™ Confirm the return details and click on Yes. If returns details are not correct, click
on No to take the returns again. When all the undelivered articles remarks are
furnished, rest of the article will be treated as delivered.

™ When clicked on Finish following screen will appear.

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™ In this screen the delivery particulars should be entered.

™ Click on Accept.

Now the delivery message for those articles is getting created.

To view the returns details of the article:

™ Click on View tab

™ Scan the article or type the article number

™ View the details and close it

To Modify the return details for the article:

™ Click on Modify tab

™ Scan the Id or type the ID

™ Modify the details and click on Ok

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Returns – Express Parcels:

Returns from Postmen taken for EPPs under this option.

To take the returns:


™ Select the Invoice date. Even previous days returns also can be taken by selecting the
date.

™ Select the batch Number

™ If Bulk Addressee, select the name of the Bulk Addressee

™ If not bulk addressee, select the Beat Number

™ Click on Next to get the following screen.

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™ Scan the article ID or type the ID or click on the ID from List ( the articles which
are undelivered)

™ Select the return remarks

™ Click on Ok

™ Watch the remarks column in the list getting filled

™ When all the non delivered article returns are taken click on Finish

™ Confirm the return details and click on Yes. If returns details are not correct, click
on No to take the returns again. When all the undelivered articles remarks are
furnished, rest of the article will be treated as delivered.

™ When clicked on Finish button following screen appears.

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™ In this screen the delivery particulars should be entered.

™ Click on Accept.

Now the delivery message for those articles is getting created.

To view the returns details of the article:

™ Click on View tab

™ Scan the article or type the article number

™ View the details and close it

To Modify the return details for the article:

™ Click on Modify tab

™ Scan the Id or type the ID

™ Modify the details and click on Ok

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Window Delivery – Speed Post Articles:

To make the window delivery:

™ Select the Batch number

™ Scan the article number or type the number

™ Click on Ok to make the article window delivered

™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

To restore the delivered article:

™ Click on Restore tab

™ Scan the article number or type it

™ Click on Yes

™ Click on yes to confirm the restoration of the article

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™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

Window delivery –MOs:

To make the window delivery:

™ Select the Batch number

™ Scan the MO number or type the number

™ Click on Ok to make the article window delivered

™ Before clicking on Ok, if found that the wrong number is furnished, click on
Remove from the list button and click on yes to confirm the removal.

To restore the delivered Parcel:

™ Click on Restore tab

™ Scan the MO number or type it

™ Click on Yes

™ Click on yes to confirm the restoration of the MO

™ Before clicking on Ok, if found that the wrong number is furnished, click on
Remove from the list button and click on yes to confirm the removal.

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Window delivery – Express Parcels:

To make the window delivery:

™ Select the Batch number

™ Scan the Parcel number or type the number

™ Click on Ok to make the article window delivered

™ Before clicking on Ok, if found that the wrong Parcel number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

To restore the delivered Parcel:

™ Click on Restore tab

™ Scan the Parcel number or type it

™ Click on Yes

™ Click on yes to confirm the restoration of the Parcel

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™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

Remarks from Other Offices:

The delivery or non delivery particulars for the articles sent other offices have to be
entered under this option. When articles are invoiced to other offices and sent, SPC
should send 2 copies of the invoice. In one of the copies so sent, other office has to make
the delivery remarks and send it back to SPC so that SPC can make the remarks entry.
Remarks can also be made periodically as and when the remarks are received from Other
Office. Thus the tracking is possible for the articles delivered at other offices.

Remarks can be made on selecting the option Speed Post Articles, Speed MO and Express
Parcels.

To make remarks:

™ Select Other Office name from which returns on articles received.

™ Invoice Date Wise option is selected to fetch the article based on invoice date. If all
invoiced articles are to be fetched (for which returns are not taken) then remove
the check.

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™ The list will display all the articles sent to those office Invoice date wise or all as
per the selection above.

™ If any article has to be selected, article number has to be typed and Enter key
pressed. That particular Article gets highlighted.

™ Article can also be selected based on the Serial number of the article in the invoice.
For the type the serial number and press Select button.

™ Select the status of the delivery

™ Select the date of remarks

™ Click on OK to save the remarks.

View / Modify:

™ Select Other Office name from which returns on articles received.

™ Invoice Date Wise option is selected to fetch the article based on invoice date. If all
invoiced articles are to be fetched (for which returns are not taken) then remove
the check.

™ The list will display all the articles sent to those office Invoice date wise or all as
per the selection above with its remarks.

™ If any article has to be selected, article number has to be typed and Enter key
pressed. That particular Article gets highlighted.

™ Status of delivery and date can be modified for the selected article.

™ Click on OK to save the changes.

Money Order Remarks:

This option is available if the SPC MOs are not paid by SPCs but by other office say HO
Postmen. In such case, MO transfer option is used by the operator to transfer the articles.

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When Other office sends the details of payment, the same particulars have to be fed to the
package. This tracking is possible for articles transferred to other office for delivery.

To make remarks:

™ Select Other Office name from which returns on MOs received.

™ Invoice Date Wise option is selected to fetch the MO based on invoice date. If all
invoiced MOs are to be fetched (for which returns are not taken) then remove the
check.

™ The list will display all the MOs sent to those office Invoice date wise or all as per
the selection above.

™ If any MO has to be selected, MO number has to be typed and Enter key pressed.
That particular MO gets highlighted.

™ MO can also be selected based on the Serial number of the MO in the invoice. For
the type the serial number and press Select button.

™ Select the status of the delivery

™ Select the date of remarks

™ Click on OK to save the remarks.

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View / Modify:

™ Select Other Office name from which returns on MOs received.

™ Invoice Date Wise option is selected to fetch the MO based on invoice date. If all
invoiced MOs are to be fetched (for which returns are not taken) then remove the
check.

™ The list will display all the MOs sent to those office Invoice date wise or all as per
the selection above with its remarks.

™ If any MO has to be selected, MO number has to be typed and Enter key pressed.
That particular MO gets highlighted.

™ Status of delivery and date can be modified for the selected MO.

™ Click on OK to save the changes.

™ Click on Ok

Despatch – Missent Articles:

The Missent Speed Articles, MOs or Express Parcels are handed over to dispatch branch.
Before that they have been scanned under this option for removing those articles from
Delivery Branch deposit.

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To open this option:

Through Mouse:

™ Click on Despatch

™ Select Missent Articles

™ Select Speed Post Articles or MO or EPP as the case and click

To enter the missent articles:

™ Scan the barcode number or type the number

™ Click on Ok to send it to dispatch list

™ Before clicking on Ok, if found that the wrong barcode number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

To restore the article sent to dispatch list:

For having marked the article as missent and later found to be a wrong entry, it can be
restored back to Delivery deposit.

™ Click on Restore tab

™ Scan the barcode number or type it.

™ Click on Yes

™ Click on yes to confirm the restoration of the article

™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

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Beat and Deposit Articles:

Under this option, enter the Articles, MOs and EPPs that are to be dispatched as per the
remarks of the postman and also enter the deposited articles that are to be dispatched for
the expire of deposit period. Thus those articles are removed from the Delivery Deposit.
Unless the articles taken for delivery are entered here, they cannot be closed in the bag.

To enter the articles:

™ Scan the barcode number or type the number

™ Click on Ok to send it to dispatch list

™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

To restore the article sent to dispatch list:

For having marked the article for dispatch and later found to be a wrong entry, it can be
restored back to Delivery deposit.

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™ Click on Restore tab

™ Scan the article number or type it

™ Click on Yes

™ Click on yes to confirm the restoration of the article

™ Before clicking on Ok, if found that the wrong article number is furnished, click
on Remove from the list button and click on yes to confirm the removal.

Other Office Articles – Delivery Data: 
 

This provision is made to handle the delivery data for those articles which are not received
by the office, not invoiced by the office to other office, that is to say Article Data is not
saved in the local database, but Delivery data can still be directly fed to the system with
the Article detailed data. This is to enable sending the delivery data to Central Server for
those articles the delivery remarks of which couldn’t not be updated by the concerned
office.

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To Enter the Delivery Remarks:

™ Type Delivery Office Pin code

™ Select Office type as PO or SPC

™ Type the article number. If article number is fed wrongly, such delivery status
can’t be saved in Central server.

™ Select the delivery status

™ Furnish Date of Delivery and Time.

™ Type the addressee name to whom article is delivered.

™ Click on Add button and continue adding as many articles as possible

™ Click on Next to view the articles and delete any article for being a wrong entry.

™ Click on Finish button finally to save the remarks data.

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BNPL Menu
 

Collect BNPL Articles:

From version 3.1, collect BNPL Articles have to be done with minimum data for SPA
Articles. Data entry is simplified with several options and instructions therein. If the
details are collected at the time of collection itself then there is no need to spend time on
detailed entries later. Detailed data has to entered only for articles other than SPA
articles.

For making the Collection of BNPL Articles less time consuming the following
instructions have to be taken care of my the SPC.

When Customer himself Barcodes the articles:

™ Advice Customer to sort the article destination wise and weight wise and then
apply the barcodes on the articles. This will enable faster data entry at SPC with
full booking details and hence customer can track the article details at web site.

If customer is bringing the articles to SPC or PO:

™ When the office itself applies the Barcodes, then the officials handling the BNPL
articles have to be trained to first sort the received articles destination wise and
then weight wise. Only then the barcodes have to be affixed on the article. This
much of care if taken, it will be very helpful to the operator who collects the
articles in the package.

If the above instructions are not followed, this option may be time consuming as SPA
article destination and weight is required to be captured at the time of collection itself.

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To collect the articles under this option:

™ Select the customer from the list of customers.

™ Select the option button <Articles are sorted Destination wise>. As explained
earlier if the BNPL articles are physically sorted destination wise then bar-coded,
operator can enable this option and keep scanning that entire destination article
without each time changing the destination. Only for the next destination articles
the destination has to be selected.

™ Enter Addesee pincode destination spc will be automatically selected

™ Close bag option can be selected by the operator, if there is justification to close
the bag for those collected articles.

For example, when the articles are sorted destination wise, operator knows that
there are huge articles booked for Bangalore, Chennai, Hyderabad etc, then he can
Collect and Close the Bag at this screen itself instead of later again using the close
Bag option.

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This will reduce the double scanning of articles when they are received in huge
numbers.

Also it may be noted that, if there are any additional articles to be closed in the
already Closed bag, supervisor can use Modification->Articles Sent modification
option and scan additional articles.

Bag Destination, weight, barcode etc will be enabled for the entry by operator ,
only when this option to ticked.

™ If articles are already sorted destination wise, then it is an advantage that


operator can select <Weight Less than 50 Gms> option for those articles. When
this option is selected there is no need to type the weight. Usually most of the
BNPL articles come with weight less than 50 Gms. Hence this option will free the
operator from the hassle of entering weight each time. Only for those articles
weighing more than 50 Gms, he has to enter the weight.

™ Range scan option. This is another useful option when the articles are Bar coded
only after being sorted Destination wise and Weight wise. In such a case the
Barcodes will be in a serial order in a Range for all those articles whose
destination are same. If there is bulk of articles for a particular destination, then
with a Range scan, operator has to enter only From and To number and Total of
the Range and click on Save button. All article Numbers in the range will be
generated by the package itself. And confirmation will be asked as below

If clicked On <Yes> articles will saved to as below

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™ When the Close Bag option is selected the screen looks as below.

Click on any row destination name will be captured to text box and if click on
select all articles in the list will be selected for that destination as below

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™ There is an option to operator to collect all articles first then Bag them or scan
only destination wise articles and keep adding thwm into Bag and close them
finally.

™ See the above seen. After scanning the articles through Individual scan or range
scan, click on Collect button and collect them. You can see the collected status as
shown above.

™ After collecting a particular destination article or all articles, operator may tick
those articles which are to be bagged for a particular destination.

™ Articles are listed in the order of receipt. There is option to sort the articles, if
required by clicking on the Destination Column of the Article List.

™ Select the Bag Destination provided below. Type the Bag weight. Type the Bag
Number and click on Add to Bag option. Now those selected articles are added to
bag.

™ If operator wants to close the bag then and there, he can click on Close Bag
button. Once the Bag is closed no more articles can be added into the same bag in
this option screen. Operator may act upon as per his requirement to close it

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immediately or later. When the articles are bagged, for example in the above
screen articles are being added to destination Sachin PO. If that bag is closed, the
screen will look as follows. It will show the Bag Number for articles being added
to bag. It will show closed status as Closed for Bags being closed.

™ Article when added to Bag or closed in the Bag, move to the bottom of the list.

™ Similarly articles meant for Srinagar may be selected; Bag Destination, weight
and barcode may be typed and added into the bag. If preferred closed also.

™ When the Bag is closed, Manifest may be printed then and there by pressing F10
key on the key board.

Detailed Help is provided in the Help tab in the collection screen itself.

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Collect BNPL Articles with Data File:

Upload Exel Data File

Whenever the BNPL articles are presented in the counter along with Data in excel data
in prescribed format this option can be used

First requirements of excel file will be displayed. If are new to this option go through all
instructions there and verify excel file for correctness as explained there in

™ You have to scroll through help text area to read it fully

™ Click On Next if file data is verified and found OK

™ A list all bnpl customers is displayed for selection . select correct customer and
click on OK

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™ Select required customer and Click On Next

™ Here you will see option like One India Local Foreign articles these
options are to be selected carefully

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™ If all articles in excel data file are for foreign destinations then select Foreign
articles

™ If all articles in excel data file are having pincodes too much scattered all over
india and mapping each pincode to correct destination spcc takes more time and
all articles are not for local jurisdiction of spcc and all articles presented
physically found to of weight within 50 grams then select Oneindia option

™ If all articles in excel data file are having pincodes within local Jurisdiction of spcc
and all articles presented physically found to of weight within 50 grams then
select Local option

™ In other cases don’t select any option browse for excel data file and click on upload

™ Fallowing pictures will brief the process of file uploading

™ If file uploaded is having articles with not matching to specifications as presribed


then a message will be displayed and all article with in correct details will
displayed on separate list as incorrect addresses along with excel file serial
number. All such entries are corrected by operator and upload file after correction
are over

™ If file uploaded is having articles already booked in your office then Screen will be
shown that data file uploaded is having some articles which are already booked.At
this point you have to affix new barcodes these articles and correct excel data file
suitably then again upload the data file If all articles are ok then a meassge as
above will displayed click OK click on next to go to next screen

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™ Select article type and click on fetch addess data

™ Enter common weight applicable and click on <CalculateTariff>

™ If any article is found to have different weight out side weight range of other
articles then pick such article and scan the article number and enter weight and
click on <CalculateTariff>

™ If all entries are over then click on <book> to book these articles

™ There is provision to add these articles to directly to bag as explained previously

™ If files are uploaded with one india and local rates articles will be booked if data
file uploaded is Ok in all respects with relevant tariff applicable

™ You can process foreign articles also in this option only if all articles in file are
meant for foreign destinations

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Upload Corporate customer Data File

Whenever the BNPL articles are presented in the counter along with Data File generated
in Corporate Customer package, those articles have to be entered under this option.

To collect the article:

™ Select the name of the BNPL customer from the list. If any name is not found,
supervisor may check it under BNPL-> Customer Details option. If a new
customer, supervisor has to add the new entry and then <Flush> the data for
making the customer available for collection of articles.

™ Articles are brought in the floppy using the Corporate Customer package then -

1. Tick the check box of floppy. Browse and select the file in Floppy, Pen
Drive or CD or even in Hard disk.

2. If the floppy is brought by pick up boy select the name of the person or
select none from the list.

3. Click on OK.

4. Operator has to scan all the articles

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5. While saving the articles to database, they will be saved with the detailed
data provided in the electronic media, thus operator needn’t do detailed
data entry for those articles.

6. One more provision is made here to avoid scanning all the articles. That is
virtual scanning. This has to be enabled with the permission of Supervisor
or Manager SPC for BNPL Articles. System administrator – SpeedNet
can download < Enable Virtual Scan.exe> from PTC site and with the
permission of the manager SPC, install it in those systems in which BNPL
articles are collected. Once it is installed, operator will be able to view all
the articles on screen and just have to check the article details and count
and save the articles.

™ If there is no Floppy data for article, select the option, Collect with Complete
Booking Data option and click on OK. The following screen appears. ( if complete
booking details not selected then you will get Collect Articles option as explained
in above option)

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™ Select One India Rate If articles are SPA and uniform weight upto 50 grams and
if you don’t have time to data entry for weight ,destination

™ Scan article number and select the type of the article and destination.

™ Based on the weight entry, the tariff will be automatically calculated. If no Pre
Paid amount exists, then type it as zero else type the amount.

™ Address particulars are options.

™ Click on Ok to save the article.

™ Similarly all the articles have to be collected.

™ BNPL Article message gets created only if there is detailed data for those articles.

™ If detailed data entry for articles is not made, BNPL Billing can’t be made.

™ The tariff for the article is calculated based on the weight and distance. BNPL ->
Configuration option of supervisor contains all tariffs configured for distance
slabs.

™ Time to time when there is change in tariff, PTC will release updations for the
same. Version 3.1 removed the tariff modification option of supervisor.

Customer - Monthly Bill Payments:

The customer monthly Payments are accepted here and the receipt printed for having
accepted the money from the customer.

By 5th of a month, Operator may print the Monthly Bill Report under Reports menu for
the previous month and dispatch it the customer for making the payment before the end
the billing month.

Monthly Bill Report under the Report option, has Service Tax and Education Cess
amount calculated on the Bill Amount and total amount, if has fraction rounded to next
rupee. Version 3.1 made provision for the Supervisor to configure the Service Tax rates
under BNPL -> BNPL Configuration -> Miscellaneous charges option. Depending on
the Service Tax applicability of a Customer or a Office as a while, Tax will be calculated.
Under Master->Environment->My Office Details option supervisor may select the Tax
Exemption for the office if required ( eg. J&K state, tax is exempted). For a particular

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customer tax exemption can be made by the supervisor under BNPL -> Customer Details
option.

Version 3.1 has made provision for viewing Billing Date and Due date for Payment,
Penal Interest and Volume Discount Reduction Rates under Supervisor menu option
BNPL->BNPL Configuration->Miscellaneous. Te changes if any in future, PTC, Mysore
will release the patch file for updation.

Detailed data entry should have been completed up to date and Flush data should have
been made before printing the Monthly Bill Report. If data entry for the article is not
complete Monthly Bill can’t be printed. A report on Pending articles is provided for
viewing those articles.

If duplicate articles found in Monthly Report of the customer, supervisor may use Delete
Duplicate BNPL Articles option and delete them. ( refer help on Delete Duplicate BNPL
articles for more details)

In Version 3.1, the SpeedNet Server component has to be reinstalled and hence all the
Billing information prior to the upgradation will be emptied. Hence Operator and
Supervisor has to read the details provided in BNPL->BNPL Configuration-
>Customer Opening Balance option and understand the concept of entering the
pending balances before accepting the payment in the 3.1 up-graded version. in 3.1
version, the Bill Amount to be paid for the month previous to upgradation month can be
processed by selecting the previous month and click on process button. Earlier month not
allowed here.

With all the above, when the Bill is sent to customer and he has come for the payment of
the same, operator has to select this option for receiving the payment.

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First of every month:

™ When taking the first payment in the month, Operator has to select the Bill month
and click on Process Button to generate Bill Amount to be paid by all customers
during that month.

Thereafter all other payments can be done, just by selecting the Customer, Bill Month
and by clicking on Fetch button to get the Bill Amount details.

To view the bill and collect the amount:

™ Select the name of the customer, Month and year of the Bill and click on Fetch.
Validations are done by the package to check for the following.

1. Whether the previous payment made by the customer is verified by the


supervisor. If not further bill payments can’t be accepted.

2. Whether the last payment was a Cheque Payment and the Cheque
Realization status is not provided by the supervisor under Bill
Verification option, then further Bill Payments can’t be accepted.

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3. If there is no Bill Amount for the selected month, operator will be asked to
select the month to which the Bill relates. For example, there may not be
any transaction for October 2008 but the Bill is pending for September
32008. Operator has to select September 2008 and then fetch the details.

4. If there are collected articles for the month existing in the database without
detailed data, package will not allow the operator to accept the payment.
The same condition is there while preparing the Monthly Bill for the
customer. Billing Report is made for customers for whose articles detailed
data is given for all articles collected.

™ For the first time, <Process Bill> button has to be pressed to calculate the total
Bill Amount with service tax and penal interest if any.

™ If Process Bill is already done, then select the Customer name and Bill Month and
click on Fetch Button.

™ The details of the Bill will be shown and the amount to be collected. Service Tax, if
applicable will be calculated. If the payment is made after the due date, penal
interest will be charged at the rate configured in the package. If the Discount is
availed by the customer then Discount will be reduced to the configured rate for
the defaulted payment.

™ Current status of the Bill is shown with any previous payment is already made
etc.

™ If the Penal Interest is to be waived for the customers, with the orders of the
concerned officer, supervisor may authorize the penal interest waiver and operator
can get the Bill Amount to be paid by the customer with such exemption.

™ Type the amount collected from the customer

™ Select the option for collection (Cheque/DD/Ucr/Creidit)

™ Furnish the details of the payment. Payment can be made through Credit
Amount, UCR, DD, Cheque.

™ Click on Ok

™ Operator can print the Acknowledgement for the receipt of amount by customer.

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Note: Supervisor has to verify the payment before his shift end for the day and confirm
the correctness of Payment accepted. If there is Cheque or DD payment, on subsequent
days, on getting the information from the Bank or clearing house, Supervisor has to
furnish the Clearance Remarks. If for more than one month the CQ or DD remarks is not
available then he can remark it as Pending for Clearance.

Under BNPL Reports – operator can have reports for Paid Details, Cheques Details,
Pending for Data Entry, Balance in Credit, Outstanding Balance etc. Version 3.1
provides one more report ie., Bills Receivables.

Customer – Advance Payments:

BNPL customer may deposit advance amount in PO. And the advance may be adjusted
with the bill amount.

To take the advance payments:

™ Select the name of the Customer from the list

™ Click on Fetch Customer Status button

™ Check the customer status

™ Type the amount to be collected as advance

™ Select the mode of collection (DD/Cheque)

™ Select the cheque date

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™ Type the cheque number

™ Type the name of the bank

™ Click on Ok

Unless the supervisor verifies the advance and if cheque payment is done, unless the
cheque realization date is furnished, the amount will not be credited to Advance.

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Tools Menu

Shift End:

When all the routine work of the branch is over, the Operator has to make the Shift End.
Unless Operator makes shift end, supervisor can’t make his shift end provided he has to
make forcible shift end of the operator.

Articles Data Entry (Offline Data Entry):

There two types of Article Data Entry. On is Online Data entry ie., Collected Booked
articles with Details under Receipts option and another Offline data entry ie., at Tools
menu -> Article Data entry. Both the option has the common screen but in Off Line data
entry, the article should have been already collected at Collect Booked Articles from My
office or Other-Office option.

Detailed data Entry

™ Under this option, articles which are already collected from your office or other
office and BNPL articles may be collected with full booking particulars.

™ There will be abstract entry for this collection as “From” whichever booking
office is selected for data entry.

™ For Detailed Data Entry option for Booked Articles other than BNPL, “One India
Rate” option is provided. As these are individual articles booked in the counter,
the amount will be of common rate. This provision is to facilitate the operator
with no need for typing the weight and amount for One India rated articles,
which will fasten his data entry. For all other articles, Amount has to be typed by
the operator as entered on the article without selecting the One India option.

™ In Detailed Data Entry option, Mobile Number and Email ID columns are
provided to introduce 'Intimation of Delivery Status' to customer through these
means. Only after Orders are issued from Directorate, on the introduction
of these new facilities to customer, you may provide these information.

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™ In Detailed Data Entry of articles of BNPL or other Booked Articles, Sender and
Addressee details are made completely optional to reduce the time taken for
detailed data entry.

™ BNPL Articles collected but pending detailed data entry can be viewed under this
option with View check box enabled.

Modifications:

™ Supervisor option of Article Data Entry will allow the changes to be done to the
article data except for BNPL Articles.

To make data entry:

™ Type or scan the article number. This article should have been already collected in
the system.

™ Article type appears as this article is already collected with type.

™ Booking office selected at the time of the collection is shown here. In case of BNPL
Article select the destination office. If EPP has to be booked for BNPL customer

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then supervisor should have configured this article type for the selected
destination else article can’t be booked.

™ Tick the POD if there is POD

™ Confirm the Booking date and time particulars

™ Type the weight /Value/VP Value as per the type of the article

™ Type the tariff/prepaid/Net Pay for articles other then BNPL. For BNPL Articles,
tariff will be calculated based on the weight, type of the article and destination.

™ Type the sender particulars. This is optional.

™ Type the Addressee particulars. This is optional.

™ Click on Ok

™ When all the articles details are entered Click on Close

View Articles pending for data entry:

When this option is ticked the following screen appears. This for the Operator to make
sure that there is no entries here.

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Bulk Transfer:

This is an option from version 2.0 onwards.

™ In order to reduce the number of scanning – ‘Scan each article and Transfer’ is
removed. Article ownership check also is removed. Articles Collected by one
operator may be used by other operator without individually scanning them and
transferring. But those articles should be transferred to Other Operator through
Bulk Transfer option. For example, if 10 SP Articles and 5 SP MOs are to be
transferred from A to B, there is no need to scan each and every article by A but A
has to give the total number of each type of articles to B under his Bulk Transfer
option and operator B has to acknowledge the transfer entries under B’s Bulk
Transfer option.

™ This option is provided for both Supervisor and operators.

™ All transactions made in the SpeedNet package such as Collection of articles,


Articles collected through Bag opening, BNPL Articles, Articles closed in Bag
and dispatched, articles delivered, articles sent to other offices for delivery,
window delivery etc are shown under this option. This will enable the operator to
know the articles on hand after each such type of transaction is made.

™ Whenever physical transfer of articles is made without Bulk transfer entries,


Abstract of the User will not tally and there will be minus entry in the abstract of
operator who has not received the Bulk Transfer from the operator who is
transferring the articles. Read the Abstract Help to know more about minus entry
and its solution.

™ There are User / Set / Office Abstract reports in the new version.

™ Supervisors should compulsorily check the abstract of each user and get it tallied.

™ Supervisor also has under this option, provision to initialize the opening balance
of any Users which will be reflected in the User Abstract for the day.

™ Bulk Transfer is limited to a particular set between its supervisor and operators.
Supervisor of one set can make bulk transfer entries to other set supervisor.

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™ Log entry will be made when supervisor initialises the opening balance.

To make Transfer:

™ Select the user. All the work allocated user of the current set and the supervisor of
the set are available in the list.

™ Select the type of article.

™ Type the total number of articles to be transferred.

™ When a transfer entry is made, until the transferee receives the entry it will be
shown under pending list. (see the screen print above)

™ The Receiver will get the screen as shown below.

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™ From Receipts Pending for Acknowledgement list , the entry has to be received by
clicking on Receive button. Now the received entry appears under Receipts
column of the screen of the receiver and at the Disposal column of the transferor
as shown below.

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™ The received total will be updated for both.

™ Abstract may be viewed under this screen itself by clicking on the Abstract button
provided in the screen.

™ This screen will show all the receipts and disposals of the articles as and when it is
made in the package. it gives the clear entries for all transductions made by the
user.

Deposit Bag :

Closing/Opening of Deposit Bag

™ Separate option is made to Close and Open Deposit bag.

™ Scan the deposit articles and close with a bag barcode.

™ Closed Deposit bag may be modified and closed with new barcode in case nay
additions or deletions to be done.

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™ If the Bag has to be totally cancelled then use the Open option and open the
deposit bag so that all the articles will be restored back.

™ Same operator who closed the bag may open it.

™ Deposit Bag may be opened by any other user.

™ While opening the Bags, no need to scan the articles but listed articles are checked
and Bag Opened.

™ Abstract entry is made for deposit bag closed and opened.


To close the deposit bag:

™ Scan each and every article which is to be closed in the bag.

™ Finally click on Finish button. At this time, provide a dummy barcode number
add close the bag.

™ If any articles to be deleted or added, click on modify Bag button.

™ After modification bag has to be reclosed with a new barcode number.

™ Deposit Bag close has an entry in the abstract at Disposal column.

A closed bag has to be handled over to next set and the next Set has to directly open this
bag under Deposit Bag, Open Bag option.

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To open the Bag:

™ Scan the Deposit Bag number

™ Al the articles in the bag will be listed. Confirm the total of artiles with the
physical collection.

™ Click on Open.

™ Deposit Bag open has an entry in the abstract at receipts column with total
articles received in the bag.

There is no need to scan the articles while opening the Deposit Bag.

Note: Deposit Bag should not be received under Receipt of Bag and it can’t be
opened under Open Bag option. Only Deposit Bag menu option has to be used to
close and open

Find:

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Article:

™ You may track the detail of articles by scanning the article number.

™ You may find the details of article entered into this package and also in the new
version you will be able to view the delivery date as received from Central Server
for the delivered articles.

™ In the new version, Central Server will send the delivery messages to the Office
which has booked the article and hence local tracking is possible. Booking office
will be identified with the help of the article booking data entry available at the
Central Serve as fed by the Booking office or collecting office. If the article is
booked by the Linked Office which has no SpeedNet Communication installed
then the message will be sent to Parent office. Hence the Configuration of Linked
offices at www.indiapost.gov.in/spc has to be done with proper care to make the
message reach the correct office.

™ From the context of removal of Article Ownership for reducing the number of
scanning, it is not possible to track the details as to how the article has been
moved from hand to hand within the office. But tracking for source of receipt of
article and disposal of the article will be provided.

To Find

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™ Type or scan the article number

™ Click on OK

™ Click on Clear to make another find operation.

™ Click on Close.

Bag:

This option is used to track or find the bag movement within the office.

To Find

™ Type or scan the bag number

™ Click on OK

™ Click on Clear to make another find operation.

™ Click on Close.

Page Break:

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This option should be selected when continuous printing sheets are not used with the
printer to give a break for the insertion of paper to printer at the time of printing reports
etc.

Change Password.

Under this option user can change his password. It is advised to change the password
periodically for avoiding the miss use of the package by others. All the transactions done
in the package under this password will be accounted for the user whose password it is.

Configure Printer:

The default printer can be configured here. Before using this option, the printer should
have been installed in the machine. The printer may be a local one or network printer. If it
is Local USB printer, still, it has to be shared in the system.

To configure: 
 

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™ Select the type of the printer. Local (LPT), USB or Network.(USB Printer has to
be shared)

™ Select the printers. Depending upon the type of above selection, the name of
printers will be available for selection.

™ Click on <make Default> button to make it as default printer.

™ Click on Ok.

™ The <Test> button can be used to check the printing.

If there is an error in this option – saying “Class doesn’t support expected


interface…”, please ask SpeedNet system administrator to register Utilities.dll which
is in C:\windows or winnt \system32 folder.

Check Barcodes for Duplicates:

Before scanning any article into the package, the barcode can be checked to verify whether
the same article is already received in the package. This is useful mainly for BNPL
articles. When those articles are received at the office for booking, before booking the
articles, the range of bar code (From and To Numbers) can be entered under this option

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and check for duplicity. The barcode numbers for those articles can be changed and then
articles booked.

Test Printer:

If there is any problem with the Printing, operator may use this option. Here all the
conditions for printing is provided. Operator has to check the instruction to set the
printer right.

Configure Mail List / TB List:

Mail List:

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It is reported by the operators using the SpeedNet package that using the dispatch option
in SpeedNet package is quite cumbersome as each and every bag to be scanned here. In
order to simplify the process of dispatch of bags, SpeedNet package is included with this
option Mail List Configuration.

Under this option, the bags to be invoiced in a Mail List have to be configured. This is a
one time job. Once the Mail List configuration is made, while dispatching the bags under
Dispatch Bags option, it will check the bags to be included in a particular dispatch and
automatically fetch all those bags for that dispatch, thus simplifying the process of
dispatch by not requiring to scan each and every bag.

Before configuring the mail list, supervisor has to add all the dispatch schedules of the
SPC or office. Then operator can configure the mail list by selecting the time of dispatch,
the mail List Office and the bags destinations included in that Mail list.

TB list:

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There was also a demand from the field offices to provide a similar facility like Mail List
to TB List preparation wherein When TB Destination is selected, concerned bags should
be fetched. Hence TB List Configuration is provided.

Operator can configure all the TBs closed by him regularly. Select the TB Destination
and include all those offices whose bags have to be included to the selected TB Destination
Bag.

Flush Data:

This option is used to delete the data from the working database i.e., POSPCC and to
push the data into POSPCC Backup database. This will solve the problem of processes in
the package getting slowed down due to the huge collection of articles in the working
database.

From SpeedNet Version 2.0 onwards, Flush data option has to be selected at the end of
SpeedNet Server installation. If not selected at that time, this option will not figure in the
menu.

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This option has to be selected in the bigger offices where there is heavy flow of articles
into working database. Hence they can use the Flush Data option to move the data from
POSPCC database to POSPCC Backup on daily basis. Others, who are not receiving
bulk amount of articles each day, may not use Flush Data and use the Delete Old Data
option as per the preservation period or so decided by the administration to delete, to
solve the data accumulation problem. Flush Data option once selected has to be used on
daily basis. Scheduling the Flush Data timings also is provided.

Features :-

™ This will reduce the data load in the working database ie., POSPCC.

™ The problem of huge amount of data getting accumulated in the POSPCC DB


and the package being slow while saving the data can be solved.

™ Flushing has to be done at the end of the day or at the beginning of the day and
not in between the working hours. You may also schedule the Flush timings such
that it will not happen during working hours.

™ Once used, Flushing should be done every day or it can be scheduled to be done
every day automatically at the specified time.

™ BNPL related data would be flushed only after detail data entry of the articles is
done.

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™ Even though data is flushed from the POSPCC database, it will not affect the
report view and printing.

™ The BNPL Billing options have to be used after the Flush of data. The article
details for the billing will be used from POSPCC Backup database.

Note: Flush data has to be done on daily basis by selecting From and To dates
properly. If the dates are not selected Flush data will be attempted for the entire
period and it is unnecessary time consuming and sometimes system will hand if
it has low memory.

Never terminate the Flush Data process using Ctrl+Alt+Delete option. Dat
corruption may occur in the database due to abrupt stopping of the process.

View Menu

Articles Uploaded:

Article uploaded through floppy or network from My Office or Other Office will be
shown.

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To view the Articles Uploaded:

™ Select the type of the article, Date and the Set if applicable.

™ Click on Ok to view it.

Articles Collected:

This option will give the details of the articles collected under Collection of articles
option. This is not a user wise report. All the articles during the selected period will be
shown. Whenever articles are uploaded , through virtual scanning those articles are
collected using, Collection My Office or Other Office option. Such collection is shown
here.

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To view the Articles Collected:

™ Select the type of the article

™ Select the date

™ Select From and To timings

™ Click on Ok

™ View it and close it

Bags / Bundles Received Data:

All Bags received in the office will be shown under this option. Supervisor can view the
bags received by each user in the office. Content of opened Bags may be viewed. Current
Day’s receipts are available under this option. If the Bag Receipt Office is wrongly
entered at the time of receiving the bag, it can be corrected under Modify Bag Option.
There is separate Bag Abstract report is provided to view the bags
Received/Opened/Closed/Disposed.

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There are 2 more options here.

™ Bag Messages received:

There is Virtual Scanning provision available while opening the Bag. Under this
option, the office opening the Speed bags, should call the Central Server before
opening the bags so that Bag Messages for those Bags which are to be opened at
the current office will be received.

While opening a particular bag, package will check for the bag message received
from the central server and if available, will show the articles invoiced in the
message for virtual scanning.

But many offices have complained that they are not getting the articles under
Virtual Scanning. In order to make sure whether the Bag Messages are received

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from the Central Server, we have provided a report option here in which the office
can view whether Bag Messages are received for the selected period.

™ View Articles Sent:

Under this option you may view the Bag wise total articles sent for a selected
period.

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Reports menu

Following reports are provided in SpeedNet package.

Speed Post Manifest:

To take the report:

1. Scan or type the bag number

2. Select the report option to screen or printer.

3. Click on Ok

This report can be printed at the time of closing the Bag itself.

Speed Post Bundle List:

To take the report:

4. Scan or type the bundle number

5. Select the report option

6. Click on Ok

This report can be printed at the time of closing the Bundle itself.

Speed Post Mail List:

To take the report:

™ Select the date of dispatch

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™ Select the scheduled departure

™ Select the transport agency

™ Select the name of the office through which the mail passes

™ Select the printer option

™ Click on Ok

This report can be printed at the time of Bag Dispatch itself.

Speed Post TB List:

To take the report:

™ Type the TB number

™ Click on Screen or printer to get the report.

This report can be printed at the time of closing the Transit Bag.

Mail List to Post Offices:

This report can be used to prepare mail list to be sent to other offices when articles to be
delivered at those offices are invoiced and sent..

To take the report:

™ Type the carrier details

™ Type the schedule timings

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™ Select the office name

™ Type the number of bags

™ Click on Add button

™ If any wrong entry is made, select it and click on Delete button to delete the entry

™ Click on Ok to print the list.

™ Click on Close.

BNPL – Customer Bills:

The following reports are available under BNPL – Customer.

™ Outstanding Balance (Monthly report)

™ Daily Detailed (Customer wise and All customer wise reports for any period)

™ Cheque Details (Collected, Realised and Dishonored report for any period)

™ Monthly Bills (Detailed and Consolidated customer wise monthly reports)

™ Paid Details (Bills Payment and Credit Payment report for any period)

™ Balance in Credit (Up to a particular date) 

™ Pending for Data Entry (New in 3.1 verion) 

™ Bills Amount Receivables (New in 3.1 verion)

Collection Agent Reports:

Following reports are available to Collect Agent business.

™ Monthly Revenue

™ Paid Details

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™ Monthly Commission

™ Daily Detailed

™ Outstanding Balance

Delivery Reports :

Following Reports are available for Delivery.

To open this option:

™ Delivery slip

™ Special Delivery Slip

™ Articles Despatched

™ Delivered Through Window

™ To Other Offices

™ In Deposit

™ Mis Sent Articles

™ Performance of Postmen

Abstracts :

Under this option – you will get User / Set / Office abstracts for view and print. To tally
the abstract all the bulk transfers entries to be made.

You also have the Bag Abstract for a Set.

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In the context of removing the article ownership and Bulk Articles Transfer, it is
important that Article Abstract has to be prepared which will show all receipts of articles
and dispatch of articles. Along with those entries Bulk Articles Transferred and Bulk
entries received will be shown with which abstract Closing Balance has been arrived at.

Operator and Supervisor has Bulk Transfer option under which operator can make the
bulk transfer entries to other operators of his set and to his supervisors and supervisor
can make transfers to his set operators and other set supervisors and He can also view
under this option actual articles on hand.

Supervisor has to check the Closing Balance figure arrived at in the Abstract and confirm
the correctness of the days work. Depending on the Receipts and Dispatches made by the
users, the abstract entry will be prepared and the CB will be shown in the report. This CB
should tally with the actual deposit with the user or nil deposit. This is how the abstract
has to be viewed. User has no option to make any correction entry into these abstract
entries.

Minus entry in the Abstract:

This is the problem commonly reported by many offices. Minus entry in the Abstract
occurs due to non-entry under Bulk Transfer option.

Due to the removal of article ownership, the package will allow any SpeedNet operator
who has not collected the articles in the package to dispose off the articles by closing the
Bag or invoicing for delivery etc. It so happens that, the user has no balance in hand but
disposed the articles. In order to offset this entry, Bulk Transfer option available under
Tools menu of operator has to be used. Read the example given below to understand the
concept more clearly.

Operator A has opened the Bags and collected 100 Speed Post articles. He physically
transfers 50 articles each to Operator B and C. Operators B and C dispose off these
articles in the package by closing the articles into Bags. Now when you see the Abstract
of Operator A, he has 100 balances in hand and operator B and C have -50 as balance.
This has happened so, as physically articles are transferred to other operators but not
electronically in the package. Hence Operator A has to use the Bulk Transfer option and
select Operator B and Article Type to be transferred and enter the total count 50 to be
transferred. Operator B has to use his Bulk transfer entry where it will show the pending
transfer entry for receipt. B has to receive the count. Same is the case with C. Now if you
see the Abstract no minus entry will be found and the Abstract is tallied.

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In spite of the knowledge of this Bulk Transfer concept, many a times operators do not do
the Bulk transfer entry and don’t tally their Abstract. In such cases, Supervisor can
initialize the Operators OB in supervisor Menu option Bulk Transfer under Initialize
OB button. See the Bulk Transfer option for detailed on initialization.

If the CB appeared in the Abstract Report is not tallying with the actual in deposit, then
either the articles collected at the package and physical collection may be differing or the
articles shown as dispatched in the package and actually what was dispatched may be
differing. Those points should be checked. One more important point is the Bulk Transfer
entries. If these are not properly done, then also abstract will not tally.

Supervisor should check and confirm that all the abstracts are tallied for the set or for the
office so that the next day’s OB will appear correctly.

Minus / Wrong Opening Balance in Abstract. How to fix the problem?

If minus or wrong OB had occurred for a day, Supervisor has to use the Bulk Transfer
option in his menu and use the <Initialize OB> option therein to correct the OB of the
users which are appearing wrongly. Also check the correctness of the OB held by other
Users of the set, so that the set OB appears correctly. If the OB is zero for the day, make
the balance of all user as zero. Balance of those users who had worked on the previous day
has to be made as zero or corrected on the current day as the CB of previous day appears
as OB for the current day. OB of the Office is the total closing balance of all Users of
previous day.

It should be noted that OB can be corrected for those users for whom the Work Allocation
is made for the current day. If the user A - who had worked on the previous day, had not
tallied his abstract, his wrong balance will affect the next day’s OB. And if on the next
day, user B works in place of A, then Supervisor has to make the work allocation for both
A and B. Then correct the OB of user A and make it zero. Give the correct balance to user
B.

Bag Abstract

In the context of removing the bag ownership and Bulk Bag Transfer, it is important that
Bag Abstract has to be prepared which will show all receipts of Bags and dispatches.
Along with those entries Bulk Bags Transferred and Bulk Bags received will be shown
with which abstract Closing Balance has been arrived at. Supervisor has to check the
Closing Balance figure arrived at in the Abstract and confirm the correctness of the days
work.

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Bag Abstract provided for a Set and not for individual users. Hence only Supervisor has
Bulk Bag Transfer option under which he can make the bulk transfer entries to other set
supervisor. He can also view under this option actual bags on hand.

Help

Help menu will show the details of the options in package and how to use it.

Exit
Login As: To get the Login screen

Exit: To close the application

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10. Troubleshooting SpeedNet 3.1

While Installing of Package

Error 1: While installing client setup, system asked to be restarted repeatedly saying
‘Some System files old’

• In Windows 2000:

You have to install Windows SP4. If you have installed WinSP4 earlier
and still this problem occurs – then you have to reinstall SP4 again to fix
error.

• In Windows XP:

You have to install XP SP2. If you have installed SP2 earlier and still this
problem occurs – then you have to reinstall the SP2 again.

Error 2: While installing the Client error ‘Insert Disk’.

• You have an old SpeedNet CAB file in the system which is to be deleted.

• Go to Search option for search for SP.cab in C:\Window or C:\Winnt as


the case may be.

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• If files named SpCL11.CAB, or SpCL10.CAB etc are found in the search,
they have to be deleted from the said path. (If the files are found elsewhere
ie., other than the said path, don’t delete them)

Error 3: At the end of SpeedNet Client installation, it gives error “ Path/File Access
Error” as given below.

o Click on <Retry> button shown below.

Configuration :

Error while creating database: Invalid Object Name “Environment”

This is the problem created by an old SpeedNet CAB file which existed in the
system while installing the new SpeedNet client. To solve it, do the following.

• Open SQL Enterprise Manager and delete the POSPCC database.

• Use <Search> or <Find> option to search for Speed*.Cab in C:\Windows.

• You will find SpeedN10.Cab file. Delete the same.

• Uninstall SpeedNet 3.0 client and reinstall the same.

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• Now configure the package again.

While logging into package

Error1: Class not registered. Active X component cannot create object.

Solution 1.

• Install Pre Requisites – MDAC 2.8 which is in CD and restart the system
and then login.

If not solved –

Solution 2.

a. Open the SpeedNet Client folder (default folder is C:\Program Files\


SpeedNet)

b. There are dll files in that folder. Those .dll files have to be registered.

To Register do the following:

1. Select all those .dll files

2. Right click

3. Select <Open With>

4. Click on <Others> button

5. Browse System32 folder

6. Select REGSVR32 file

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7. Click on Open

8. Click on Ok

9. Registration will be confirmed.

c. Now login and check for problem

If still problem not solved –

Solution 3.

1. After doing the solution 1 , Uninstall SpeedNet Client only

2. Go to installation path and check whether SpeedNet folder exists. If so, delete
the folder.

3. Install it again

4. Now login and check.

(You may also register the Dll Files after reinstallation as mentioned in solution 2)

• Takes a long time to login

o When BNPL articles are received, their Payment particulars should be


promptly entered and be verified by the Supervisor. As the package checks
the unpaid bill data at the time of login, if there are unnecessary huge data
in the form of unpaid bills, then login may be slow or may hang.

o There is Truncate Log File option for Supervisor ->Tools->Delete Old


Data. Truncate option may be used for both POSPCC and
POSPCCBackup database to solve the problem, if it is caused by large Log
File size.

Printer problems.

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• Network printing is not working .

o Under Start-> Settings-> Printers option, check whether network printer is


installed in the system. If not, install network printer.

o Run Configure Printer option under Tools menu and select the network
printer as default printer.

o In version 3.1, you can select USB printer also. If USB printer is not selected
in Configure Printer option, go to C:\Windowes\System32 folder and
register Utilities.dll file and then check the configure printer option.

Delivery Options:

• Under Delivery options, it repeatedly asks for Server Password.

o When such message appears, in that message box itself, there is option to give
the SQL Password. Type the password and then tick the Trusted Connection
check box which is available therein. Thereafter this error will not repeat.

• While click on the Returns option – “Error in loading Dll”

This is a OS Level problem. Required system Dll file is corrupt. Hence OS has to
be reinstalled in that client system and install all the pre requisite. Then install
SpeedNet client.

• Delivery Report printing is not possible.

o Due to non registration of some of the .Dll files during installation,


delivery reports may give error “Path/File Access error” or “Path not
Found” or Report screen may not open. Register EmsDelivery.dll and
Printerport.dll which is the SpeedNet client folder and also utilities.dll

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which is in C:\Windows\System32 folder and then check the reports
printing.

Offices option of Supervisor :

• How to add New SPCs and Linked Offices in SpeedNet 3.1 ?

Please read the details on Supervisor->Master ->Offices option for details. Please
also read the Offices option of Configuration section to know more about how to
configure the SpeedNet package for new SPCs or Other type of Offices when the office is
not found in the list of configuration.

Abstract Balance:

• Minus / Wrong Opening Balance in Abstract.

Please read the Abstract part of User Manual for details.

Deposit Bag:

• An article received from the Deposit Bag is attempted to close in a Bag. It


says, Article not received.

o That means the Deposit Bag is not shown as open in the package. First Open
the Deposit Bag in the package using Tools->Deposit Bag->Open Bag option
and then scan the articles for closing or delivery etc.

• While closing the deposit bag, system gets slowed down.

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• This will happen whenever deposit bag is closed in the office, in which there
are more than one set is working at the time of closing the bag.

• As deposit bag articles are checked for its disposal status, the process will
access all the tables which are being used by the other sets for their operation
and hence results in some wait time.

• Normally Deposit Bags are closed when the work of the set is over and hence
in offices where there are no overlapping set timings exist, there will be no
delay.

Communication Folder cannot be accessed:

• When clicked on Finish button under the Collection of articles option or


Opening of Bag / Receipt of Bags option , message says ‘Communication
Folder cannot be accessed’

o Login as Supervisor and open Master-> Environment->Folder Path option


and provide the correct folder path of Communication folder. Ie, EMSClient
folder.

o Exit from the program. ( Don’t use <Login As> option)

o Restart the program afresh.

Data Upload from Point Of Sale:

• While fetching data it shows Heterogeneous Query error.

Solution file is available in ftp.ptcinfo.org site. Read the instruction therein


and apply the solution.

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• While uploading it gives error - “Some Problem in Connecting Point of
sale Database file(Counter.mdb)”

o Share the Point Of Sale Server folder in the server system with full permission
to everyone. This will solve the problem.

o If it is SQL 2005 server then SQL server Password complexity has to be


reduced to simple.

Collection of Articles From Other Offices:

• How to get Other Offices in the List?

Please read the User manual on Operator ->Receipts->Collection Of Articles –Other


Office.

Closing bag –

• While clicking on Finish button - error – Invalid Article Number:

Invalid Article Checking:

Since the release of version 3.1, while closing the bag, ‘Article Existence in database’ -
check is made optional. If the Office has not selected this option, in such offices, Article
when scanned here, is not checked in the database for its collection.

This is done with a view to avoid the delay in article scan which takes much time in doing
this check. Instead, while clicking on Finish button to close the bag, it will check whether
all articles are actually in the database or not, if not, it will raise the error as ‘Invalid
Article number’. Such articles have to be collected in the system and then the bag has to
be closed. Operator can use Back button to come out of the close bag option and select the
appropriate collection of article option and collect it. Now once again open the Close Bag
option and close it.

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If any office wants the checking to be done at the time of scanning itself, they can enable
the Article Check option or scan bag option.

Dispatch of Bags:

• While dispatching the Bags, each and every bag has to be scanned which
is not possible in bigger offices:

Use Tools->Mail List Configuration option and configure the bag for its Mail
List destination. While dispatching the bags, select the Mail List destination and
click on Fetch. All the Bags closed to that destination will be displayed which can be
checked and then shown as dispatched in the package. Once bags are dispatched,
you may generate the Mail List in the package.

• While Closing Transit Bags, each and every bag has to be scanned which is
not possible in bigger offices:

Use Tools->Mail List / TB List Configuration option and configure the bags
for its TB List destination. While closing the Transit bags, select the TB List
destination and click on Fetch. All the Bags closed to the configured destination will
be fetched. Now there is no need to scan each and every bag for TB Closure.

Virtual Scanning:

• While Opening a bag at the Destination, Articles are not available even
when Virtual Scanning option is selected.

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The following may be the reasons for not getting the article details.

o Before opening the Bags, call the Central Server to get the Bag Messages.
If the Bag Messages are not received, virtual scanning will not happen.

o Under View-> Bags Received option, View the Bag Messages Received
Report and confirm whether Bag Messages are received or not.

o If the Bag Messages are not received through the destination offices that
means the destination office has not closed the bag through SpeedNet
package or the bag message of their office is not transmitted to central
server.

o Bags would have reached the Destination before the Message could reach.

o Bag Bar code is changed during the transmission.

BNPL Related:

• Not able to generate BNPL Monthly Bill.

o In My Office details menu option in Supervisor menu, select the check box
BNPL Billing is done in this Office.

• While booking Express Parcel, Tariff appears as *.

o For the City to which the Express Parcel is booked, should have the correct
the Distance slab. Supervisor has to configure the Distance Slab under
BNPL-> BNPL Configuration option.

• BNPL Report is not showing correct data or no data.

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o While Installing SpeedNet Server component, you will be asked whether
you want to install Flush Data Option.

o If it is selected, you will need to Flush Data before taking any Report. Else
the Report shown will not be correct.

• Duplicate articles in Bills.

Provision is made in Version 3.1 to delete those duplicate articles from Bill in
Supervisor Menu option BNPL->Delete Duplicate Articles. Please read the details of
this option fully to take care of the data.

Communication related problems

• Error - Could not connect to Central Server

o Check if Java Runtime Environment is Installed (JRE) (Click on


Start>Programs> to find out the JRE in the list.). Without JRE

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component Communication will not work. Sometimes JRE may be corrupt
and hence reinstallation of JRE may solve the problem.

o The Communication could not connect to Internet and in turn to contact


the Central Server.

ƒ In case of Dial up connection,

- Check if the password is saved.

- Check if the specified connection is made as the Default


Connection.

- Check if the option “Always dial my Default Connection” is


selected in the Internet Properties - Connection option.

ƒ In case of Leased Line and Broadband connection select the mode of


connection to Internet in the Communication
Configuration screen as “Leased Line”

o In case of Broad Band connection, New Communication package is being


developed by PTC, Mysore the release of which may be checked in
www.ptcinfo.org site.

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