FS FARIHA SHEIKH

fsheikh6@masonlive.gmu.edu | (571) 344-9860

Springfield, VA 22150

PROFESSIONAL SUMMARY
Astute Communications Specialist with over 5 years of marketing success
driving digital and print communications from planning to execution.
Creative developer of online and social media content and designer of
printed branding materials. Excellent skills using website development tools,
email marketing software, and customer relationship management

SKILLS
 Written and verbal
 Communication
 Client needs assessments
 Communications
 Team building
 Relationship development
 Social media marketing
 Strategy implementation
 Problem resolution
 Business operations

WORK HISTORY
Marketing Specialist | ViroTech Solutions - Vienna, VA 09/2020 – 12/2020
 Executed strategies to generate qualified leads through outreach sales calls to professional referral
sources.
 Developed network relationships with industry professionals to enhance community awareness
and promote technology-based services.
 Developed and implemented variety of innovative policies and strategies to promote client self-
sufficiency.

Front Desk Receptionist | Tom Dolan Swim School - Fairfax, VA 03/2019 - 01/2020
 Assisted clients and children of clients through sign in, account management, and scheduling to
ensure the client satisfaction
 Monitored phone calls, and emails in order to provide proper communication between
management and clientele.
 Confirmed relevant guest information and payment methods to prevent fraud.

Front Desk Receptionist | Gold's Gym - Annandale, VA 03/2017 - 12/2019

 Led morning and night shifts to ensure proper protocol is followed for customer, and employee
safety
 Collaborated with trainers, class teachers, and management to meet merchandise and membership
sale goals
 Built bridge of connection between customer and management through communicating both
positive and critical reviews.
Camp Counselor | Rec-PAC - Springfield, VA 06/2017 - 08/2018
 Communicated child's behavior, and current events to parent, so that they could remain up to date
with any necessary information
 Created a fun and safe environment for campers
 Prepared scheduled routine for campers, so that parents, campers, and counselors knew what was
to come next.

Sales Associate | Famous Footwear - Alexandria, VA 08/2014 - 05/2015

 Collaborated with team to meet and exceed monthly sales goals
 Assisted customers with purchases to ensure their satisfaction with both the product and our
customer service.
 Implemented up-selling strategies such as recommending accessories and complementary
purchases to boost revenue.

EDUCATION
George Mason University, Fairfax, VA
Bachelor of Arts: Communications, Business