Dissertation (Proposal Development)

Assignment
Questionaare Development
Muhammad Umair
01-222191-013

Submitted to: Sir Hafiz Mushtaq Ahmed

MBA-3C (Evening)

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 QUESTIONNAIRE
Dear Participants,

I am a student of Master of Business Administration programme in Bahria

University,Islamabad. In the current semester I am studying Dissertation-I
(Proposal Development), in this regard, an assignment for the purpose of
Midterm examination has been assigned by the instructor to develop
a questionnaire. For this resolve, variables, which are, Organizational Justice,
Problem Solving, Employee Orientation, Negotiation and Bargaining Power.
Making are assigned to be incorporated in our questionnaire. The information
obtained by you will be regarded as extremely confidential and will be used only
for the purpose of academic research and learning. Please accept my humble
gratitude in advance for your participation, time and honest feedback.

Regards

Muhammad Umair
MBA (2 Years)
Bahria University Islamabad

Section I
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Please check/tick or circle the one [ ] that best suits you

1.What is your gender?

1.Male 2.Female

2.What age group do you fall in?

21-25 26-30 31-35 36-40 41-45 46-50

51-55 56-60 66-70

3.What is your educational qualification?

Matriculation Intermediate Graduate Master

degree

MS/M. Phil PhD Others

4.What is length of your experience?

3-5 years 6-10 years 11-15years 16-20 years 21-30 years

5.What is your field of education?

Management Social Sciences Natural Sciences

Computer Sciences Medical Sciences Agricultural Sciences

Section II
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 Please indicate the extent of your agreement with the following statement on a 5-
point scale. (Please check/tick or circle your answer)
1 2 3 4 5
▼ ▼ ▼ ▼ ▼
Strongly
Disagree Neutral Agree Strongly Agree
Disagree
Organizational Justice (OJ)
OJ1 To what extent does your (outcome) reflect the effort 1 2 3 4 5
you have put into your work?
OJ 2 To what extent is your outcome appropriate for the 1 2 3 4 5
work you have completed?
OJ 3 To what extent does your organization reflect what you 1 2 3 4 5
have contributed to the organization?
OJ 4 To what extent is your outcome justified, given your 1 2 3 4 5
performance?
OJ 5 To what extent ave you been able to express your views 1 2 3 4 5
and feelings during procedures?.
OJ 6 To what extent have you had influence over the (outcome) arrived at 1 2 3 4 5
by those procedures?
OJ 7 To what extent have those procedures been applied 1 2 3 4 5
consistently?
OJ 8 To what extent have those procedures been free of bias? 1 2 3 4 5
OJ 9 To what extent have those procedures been based on accurate 1 2 3 4 5
information?
OJ 10 To what extent have you been able to appeal the outcome arrived at 1 2 3 4 5
by those procedures?
OJ 11 To what extent have those procedures upheld ethical 1 2 3 4 5
and moral standards?
OJ 12 To what extent has (he/she) treated you in a polite 1 2 3 4 5
manner?
OJ 13 To what extent has (he/she) treated with dignity? 1 2 3 4 5
OJ 14 To what extent has (he/she) treated you with respect? 1 2 3 4 5

OJ 15 To what extent has (he/she) refrained from improper 1 2 3 4 5

remarks or comments?.
OJ 16 To what extent has (he/she) been candid in (his/her) 1 2 3 4 5
communications with you?
OJ 17 To what extent has (he/she) explained the procedures 1 2 3 4 5
throughly?
OJ 18 To what extent has (he/she) explanations regarding the 1 2 3 4 5
procedures reasonable?
OJ 19 To what extent has (he/she) communicated details in a 1 2 3 4 5

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 timely manner?
OJ 20 To what extent has (he/she) seemed to tailor (his/her) 1 2 3 4 5
communications to individuals’ specific needs?

Problem Solving
PS 1 When I am attempting to solve a problem, I try to be creative and 1 2 3 4 5
think of new or original solutions.
PS 2 When problems occur in my life, I like to deal with them as soon as 1 2 3 4 5
possible.
PS 3 When I have a problem, I try to see it as a challenge, or opportunity 1 2 3 4 5
to benefit in some positive way from having the problem.
PS 4 Whenever I have a problem, I believe that it can be solved. 1 2 3 4 5
PS 5 I become depressed and immobilized when I have an important 1 2 3 4 5
problem to solve.
PS 6 When my first efforts to solve a problem fail, I get discouraged and 1 2 3 4 5
depressed.
PS 7 I go out of my way to avoid having to deal with problems in my life. 1 2 3 4 5
PS 8 When a problem occurs in my life, I put off trying to solve it for as 1 2 3 4 5
long as possible.
PS 9 I spend more time avoiding problems than solving them. 1 2 3 4 5
PS 10 When I try to think of different possible solutions to a problem, I 1 2 3 4 5
cannot come up with many ideas.
PS 11 When I am attempting to solve a problem, I act on the first idea that 1 2 3 4 5
comes to me.
PS 12 When I have a decision to make, I do not take the time to consider 1 2 3 4 5
the pros and cons of each option
PS 13 When I have a problem to solve, one of the first things I do is get as 1 2 3 4 5
many facts about the problem as possible.
PS 14 When making decision, I consider both the immediate consequences 1 2 3 4 5
and the long-term consequences of each option.
PS 15 After carrying out my solutions to a problem, I analyze what went 1 2 3 4 5
right and what went wrong.
PS 16 When I am trying to solve a problem, I think of as many options as 1 2 3 4 5
possible until I cannot come up with any more ideas.
PS 17 When I have a problem to solve, I examined what factors or 1 2 3 4 5
circumstances in my environment might be contributing to the
problem.
PS 18 When I am trying to solve a problem, I keep in mind what my goal is 1 2 3 4 5
at all times.
PS 19 When the outcome of my solution to a problem is not satisfactory, I 1 2 3 4 5
try to find out what went wrong and then I try again.

Employee Orientation
EO 1 My manager has been actively involved in my orientation since my 1 2 3 4 5

5
 date of hire.
EO 2 I understand the importance of my job &how it contributes to the 1 2 3 4 5
larger organization.
EO 3 I have met with my manager on a regular basis to get feedback, 1 2 3 4 5
share frustrations, ask questions, &build relationship.
EO 4 My job duties and responsibilities are in line with my original 1 2 3 4 5
expectations. This job is what I expected it to be.
EO 5 1 have a clear understanding of what is expected of my position 1 2 3 4 5
by the organization, my manager, &my co-workers.
EO 6 My co-workers have made me feel welcomed & view me as a 1 2 3 4 5
valuable oert of the team.
EO 7 I have received at least one formal review of my performance since 1 2 3 4 5
being hired.
EO 8 I have a good understanding of the mission, vision, & values of 1 2 3 4 5
Company.
EO 9 I have felt appreciated for the work that I do within the organization. 1 2 3 4 5
EO 10 I have a good understanding of the industry. 1 2 3 4 5
EO 11 Specific goals for my position have been developed, prioritized, with 1 2 3 4 5
time frames for completion.
EO 12 My formal training & development plan has been created with my 1 2 3 4 5
manager.
EO 13 I know where to find & how to obtain the necessary information 1 2 3 4 5
& materials to do my fob well.
EO 14 I am aware of what it takes to be successful in this organization. 1 2 3 4 5
EO 15 Employer is of my choice & I anticipate working here for a long 1 2 3 4 5
time.

Negotiation
N1 I wait to calm down before going to a negotiation. 1 2 3 4 5
N2 Before a negotiation, I practice in my imagination the subjects 1 2 3 4 5
possible to be discussed mutually.
N3 Before a negotiation, I make a preliminary research on the subject. 1 2 3 4 5
N4 I plan in advance the arguments that I can propose to persuade the 1 2 3 4 5
other side in a negotiation.
N5 I try to adjust an appropriate place and time for a negotiation. 1 2 3 4 5
N6 I speak to the other side face to face with eye contact in a 1 2 3 4 5
negotiation.
N7 I listen to the other side without interrupting in a negotiation. 1 2 3 4 5
N8 I take care to choose the appropriate words in a negotiation. 1 2 3 4 5
N9 I take care to use a proper diction in a negotiation. 1 2 3 4 5

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N 10 I try to use well my body language and mimics in a negotiation. 1 2 3 4 5
N 11 I keep my temper in a negotiation. 1 2 3 4 5
N 12 I leave aside my ego in a negotiation. 1 2 3 4 5
N 13 I am decisive in a negotiation. 1 2 3 4 5
N 14 I take care to be consistent in a negotiation. 1 2 3 4 5
N 15 I do not personalize the topic in a negotiation. 1 2 3 4 5
N 16 I manage my stress well in a negotiation. 1 2 3 4 5
N 17 I accept my mistake in a negotiation. 1 2 3 4 5
N 18 I take care to be fair in a negotiation. 1 2 3 4 5
N19 I try not to be prejudiced in a negotiation. 1 2 3 4 5
N 20 I propose the idea that I argue with strong evidence/concrete 1 2 3 4 5
examples in a negotiation.
N 21 I am open to criticism in a negotiation. 1 2 3 4 5
N 22 I act logically in a negotiation. 1 2 3 4 5
N 23 I know the time to express my emotions in a negotiation. 1 2 3 4 5
N 24 I try to understand the emotions and expectations of the other side by 1 2 3 4 5
putting myself in her/his place in a negotiation.
N25 I analyse the source of the conflict in a negotiation. 1 2 3 4 5
N 26 I make sure that the subject has been discussed with all of its pluses 1 2 3 4 5
and minuses not to leave any questions in minds in a negotiation.
N 27 I try to break the prejudice of the other side in a negotiation. 1 2 3 4 5
N 28 I talk about my worries about the future if the problem has not been 1 2 3 4 5
solved in a negotiation.
N 29 I try to express myself in a way to make sure that I am understood 1 2 3 4 5
right in a negotiation.
N 30 I act according to the position/status of the other side in a negotiation 1 2 3 4 5
N 31 I try to give awareness by giving feedback to the other side in a 1 2 3 4 5
negotiation
N 32 I try to win the trust of the other side in a negotiation. 1 2 3 4 5
N 33 I take seriously the opinions of the other side in a negotiation 1 2 3 4 5
N 34 I try not to oppose/conflict with the other side in a negotiation. 1 2 3 4 5
N 35 I try to not damage (to keep the formality) the relationships with the 1 2 3 4 5
other side in a negotiation
N 36 I act by knowing my short-term and long-term objectives in a 1 2 3 4 5
negotiation.

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N 37 I do not get busy with other things while speaking in a negotiation. 1 2 3 4 5
N 38 I try to not go off the subject in a negotiation. 1 2 3 4 5
N 39 I try to be solution-oriented in a negotiation. 1 2 3 4 5
N 40 I make use of my experiences when making a decision in a 1 2 3 4 5
negotiation.
Bargaining Power
BP1 We are dependent on this supplier. 1 2 3 4 5
BP 2 It is difficult for us to replace this supplier. 1 2 3 4 5
BP 3 This supplier would be costly to lose. 1 2 3 4 5
BP 4 Your relations with suppliers are long in doing business 1 2 3 4 5
BP 5 This supplier is dependent on us. 1 2 3 4 5
BP 6 This supplier would find it difficult to replace us. 1 2 3 4 5
BP 7 This supplier would find it costly to lose us. 1 2 3 4 5
BP 8 For this supplier, the overall costs of switching to another 1 2 3 4 5
similar customer are very high.
BP 9 We have specific, well-designed agreements with this supplier. 1 2 3 4 5
BP 10 We have formal agreements that detail the obligations of both 1 2 3 4 5
parties.
BP 11 This supplier and our company make joint effort in Long-range 1 2 3 4 5
planning for product development.
BP 12 This supplier and our company make joint effort in Forecasting 1 2 3 4 5
customers' changing demands.
BP 13 This supplier and our company make joint effort in Testing market 1 2 3 4 5
acceptance of new products.
BP 14 The parties work with each other to make adjustments in the 1 2 3 4 5
ongoing relationship to cope with changing circumstances.
BP 15 When some unexpected situation arises, the parties will work 1 2 3 4 5
with each other to make a new deal than hold each other to the
original terms
BP 16 If it is necessary, the parties will work with each other to change 1 2 3 4 5
the price set by contract.

Scale Adaptation

Organizational COLQUITT (2001)

Justice

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Problem Solving The Social Problem-solving Inventory Revised (SPSI-R;
D’Zurilla et al., 2002)
The Self-esteem questionnaire (Thornton, Beech, & Marshall,
2004)
The Impulsivity Scale (Eysenck & Eysenck, 1978)
The Locus of Control Questionnaire (Levenson, 1972)
Employee
Orientation Dawn L. Schalow(2007)

Negotiation Nihal MAMATOĞLU, Seçil KESKİN(2019)

Bargaining Power Lusch and Brown,(1996)
Cannon and Perreault, (1999)
Heide and John, (1990)
Claro et al., (2003)