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Veera Sundar

Java / Web developer working in India.

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How to make Reliance Netconnect

broadband to work on Ubuntu 10.04
by Veera on June 17, 2010

in How To,Tech,Web

If you are following me in this blog, you might be aware of that I switched to Ubuntu 10.04 last
week. On changing, I had to give some effort to make sure my Reliance Netconnect broadband
connection working in Ubuntu. Here’s how I did it, based on referring several sources and
forums in the internet.

Method 1: The Out-Of-The-Box method

Getting internet connection working in this method is really a child’s play. Just follow these
steps:

1. The MUST thing first – Buy a Reliance Netconnect broadband USB device! Most
probably it would be a huawei device and I assume it is.
2. Plug-it in any available USB port.
3. Ubuntu 10.04 should detect your device now. Now go to System -> Preferences ->
Network connections and select the Mobile Broadband tab. You’ll see something like
 this:

4. From the above step, just follow whatever the wizard says (don’t worry! the wizard won’t
ask you to jump from the building). Select India in Providers Country page and select
Reliance in Provider page respectively.
5. In the last window, give a name to the connection (Reliance for example) and then enter
your USB device number which is nothing but the mobile number in the user name and
 password fields (yes, both are same). In the Number field, type #777 if it is not already

there.
6. If you want, you can check the Connect automatically check box.
7. Now, click apply and you’re done. The connection should work now. If you didn’t select
connect automatically then you can click on the network icon on the Ubuntu top bar and
select your connection which you created just now.

Unfortunately, the above method did not work for me. So, I researched (googled, to be accurate)
a bit more and found another way.

Method 2: The Do-It-Yourself way:

Since Ubuntu couldn’t come to my rescue, I have to make my hands dirty to get the connection
working. Followed these steps:

1. In order to manually connect with Reliance netconnect broadband we need two packages:
wvdial (tool to make connections from a modem) and gnome-ppp (front end to the
wvdial).
2. These two packages have few dependencies too. Means you need to install all of them.
Since you do not have an active internet connection yet on your machine, you cant apt-
get anything. So, get a help from your friend who *might* be having an internet
connection system and download the below packages.
o libwvstreams4.6-base_4.6.1-1_i386.deb
o libwvstreams4.6-extras_4.6.1-1_i386.deb
o libuniconf4.6_4.6.1-1_i386.deb
o wvdial_1.60.3_i386.deb
o gnome-ppp_0.3.23-1ubuntu2_i386.deb
3. Now bring the above downloaded files to your machine and install them (right click and
select Open with GDebi package installer) in the above given order.
4. Now open terminal window and give the command lsusb which will list all USB devices
attached to the laptop,. You must see the Hauwei device listed there. And then give the
command dmesg to see which port our model actually using. It would be something like
TTYUSB0, TTYUSB1, etc.
5. Now give the command sudo gnome-ppp to start the wvdial front end utility.

6. Now go to setup and in that window select the modem port (/dev/ttyUSB0 for example,
which you must have seen in the 4th step using dmesg command) in the Device field and
click detect. Your modem must be detected now. Then select Type as USB Modem and
 select the maximum available speed for the speed field.

7. Click close and come back to the gnome-ppp front window. Enter the username and
password (which is your device number), #777 for the number and click connect. Now
you should be connected.
8. Here after, whenever you want to connect to internet, just open gnone-ppp and click
connect. The settings must have been saved already.

Fortunately, the above methid did work for me, because of which you are now seeing this post!

Related Posts
• Upgrading to Reliance Broadband plus from the old Reliance Netconnect
• Changed to Ubuntu 10.04
• Download Internet Explorer 8 – optimized version for Google
• Getting your web identity!
• HTML5 Logo

{ 39 comments… read them below or add one }

Sivaranjani June 20, 2010 at 10:22 PM

Informative…

Reply

Veera June 23, 2010 at 10:53 PM

Thank you, Sivaranjani!

Reply

Unmesh June 23, 2010 at 4:04 PM

My Device is not detecting..

please help..

Reply

Veera June 23, 2010 at 10:49 PM

I assume you are using the USB modem.

1) Check if the USB device (Reliance icon) is shown on the desktop is shown on
desktop/Computer windows. If yes, then your device is detected.
2) Open terminal, give lsusb and see if it lists Hauwei modem there. And then, give
dmesg in the terminal.
3) Now try to open gnome-ppp as explained on the post.

Reply

Unmesh June 24, 2010 at 11:57 PM

shas@shas-laptop:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 006: ID 19d2:fff1
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
shas@shas-laptop:~$

and my device is not Hauwei , its ZTE …please help..

shas@shas-laptop:~$ sudo gnome-ppp

[sudo] password for shas:
WVCONF: /root/.wvdial.conf
GNOME PPP: STDOUT: Editing `/dev/null’.
GNOME PPP: STDERR: Modem Port Scan: S0 S1 S2 S3
GNOME PPP: STDOUT:
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDOUT: Scanning your serial ports for a modem.
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 — OK
GNOME PPP: STDOUT:
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 Z — OK
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 S0=0 — OK
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 S0=0 &C1 — OK
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 S0=0 &C1 &D2 — OK
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 — OK
GNOME PPP: STDERR: ttySL0: Modem Identifier: ATI — SmartLink Soft Modem
GNOME PPP: STDERR: ttySL0: Speed 4800: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 9600: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 19200: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 38400: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 57600: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 115200: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 230400: AT — OK
GNOME PPP: STDERR: ttySL0: Speed 460800: AT — OK
GNOME PPP: STDERR: ttySL0: Max speed is 460800; that should be safe.
GNOME PPP: STDERR: ttySL0: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 — OK
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 — OK
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 Z — OK
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 S0=0 — OK
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 S0=0 &C1 — OK
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 S0=0 &C1 &D2 — OK
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 — OK
GNOME PPP: STDERR: ttyUSB0: Modem Identifier: ATI — Manufacturer:
QUALCOMM INCORPORATED
GNOME PPP: STDERR: ttyUSB0: Speed 9600: AT — OK
GNOME PPP: STDERR: ttyUSB0: Max speed is 9600; that should be safe.
GNOME PPP: STDERR: ttyUSB0: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 — OK
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDERR: ttyUSB1: ATQ0 V1 E1 — failed with 2400 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB1: ATQ0 V1 E1 — failed with 9600 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB1: ATQ0 V1 E1 — and failed too at 115200, giving up.
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDERR: ttyUSB2: ATQ0 V1 E1 — failed with 2400 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB2: ATQ0 V1 E1 — failed with 9600 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB2: ATQ0 V1 E1 — and failed too at 115200, giving up.
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDERR: ttyUSB3: ATQ0 V1 E1 — failed with 2400 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB3: ATQ0 V1 E1 — failed with 9600 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB3: ATQ0 V1 E1 — and failed too at 115200, giving up.
GNOME PPP: STDERR: WvModem: Cannot get information for serial port.
GNOME PPP: STDERR: ttyUSB4: ATQ0 V1 E1 — failed with 2400 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB4: ATQ0 V1 E1 — failed with 9600 baud, next try:
9600 baud
GNOME PPP: STDERR: ttyUSB4: ATQ0 V1 E1 — and failed too at 115200, giving up.
GNOME PPP: STDOUT:
GNOME PPP: STDERR: ttySL0: Speed 460800; init “ATQ0 V1 E1 S0=0 &C1 &D2
+FCLASS=0″
GNOME PPP: STDOUT: Found a modem on /dev/ttySL0.
GNOME PPP: STDERR: ttyUSB0: Speed 9600; init “ATQ0 V1 E1 S0=0 &C1 &D2
+FCLASS=0″
GNOME PPP: STDOUT: Modem configuration written to /dev/null.
GNOME PPP: Connecting…
GNOME PPP: STDERR: –> Ignoring malformed input line: “;Do NOT edit this file by
hand!”
GNOME PPP: STDERR: –> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: –> Cannot get information for serial port.
GNOME PPP: STDERR: –> Initializing modem.
GNOME PPP: STDERR: –> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: –> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: –> Modem initialized.
GNOME PPP: STDERR: –> Sending: ATM1L3DT#777
GNOME PPP: STDERR: –> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT#777
GNOME PPP: STDERR: NO DIALTONE
GNOME PPP: STDERR: –> No dial tone.
 GNOME PPP: STDERR: –> Disconnecting at Thu Jun 24 23:47:31 2010
GNOME PPP: Connecting…
GNOME PPP: STDERR: –> Ignoring malformed input line: “;Do NOT edit this file by
hand!”
GNOME PPP: STDERR: –> WvDial: Internet dialer version 1.60
GNOME PPP: STDERR: –> Cannot get information for serial port.
GNOME PPP: STDERR: –> Initializing modem.
GNOME PPP: STDERR: –> Sending: ATZ
GNOME PPP: STDERR: ATZ
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: –> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
GNOME PPP: STDERR: OK
GNOME PPP: STDERR: –> Modem initialized.
GNOME PPP: STDERR: –> Sending: ATM1L3DT#777
GNOME PPP: STDERR: –> Waiting for carrier.
GNOME PPP: STDERR: ATM1L3DT#777
GNOME PPP: STDERR: NO DIALTONE
GNOME PPP: STDERR: –> No dial tone.
GNOME PPP: STDERR: –> Disconnecting at Thu Jun 24 23:47:56 2010

Reply

Veera June 28, 2010 at 9:22 PM

I’m not sure how the devices other than Hauwei works on Ubuntu.

You may try posting your question here – http://www.indiabroadband.net/

Reply

Suresh August 21, 2010 at 2:05 PM

Very well explained.

thanks

Reply

Prateek June 26, 2010 at 7:13 PM

nice work Veera..

but I have a problem.
My desktop has the icon, lsusb shows a device named Huwaei Technology, but it shows a
 very long list in dmesg with all the numbers like 145.234221 and with no details like you
said, ttyUSB0 or TTYUSB1.
and when I try sudo gnome-ppp, in settings it pops out a window saying no modems
connected on your computer.
please help!

Reply

Veera June 28, 2010 at 9:20 PM

If lsusb displays the device name, then it means your modem was detected. You may try
un-plugging an plugging the device (I assume you might have already did that). Anyway,
try doing the setup in Gnome-ppp window and try all the USB names that are listed in the
gnome-ppp setup page (like, ttUSB0 or ttUSB1, etc)

Reply

ashwin June 27, 2010 at 7:54 PM

Hi Veera,

Very informative post. I just installed ubuntu 10.0.4, and I am trying to go online with
Reliance Netconnect. Even for me 1st method didn’t work, hence I am trying method-2
now.

SMALL CORRECTION: In the first method -> step 3 – > Ubuntu 10.04 should detect
your device now. Now go to System -> Preferences -> Network connections and select
the Mobile Broadband tab. You’ll see something like this.

Screen does not come automatically, I had to click “Add” to get that screen.

Am I right ?

I shall let you know the result of method-2.

Thanks,
-Ashwin

Reply

Veera June 28, 2010 at 9:20 PM

You are correct Ashwin!

 Reply

Karthick Raja P July 7, 2010 at 8:32 PM

Thanks a lot for the great info on the gnome-ppp. It is a great GUI. I was searching for it.
Thank you very much again.

Reply

Veera July 7, 2010 at 9:33 PM

You are welcome, Karthick!

Reply

Gaurav Kumar July 13, 2010 at 12:32 AM

it says connected for a second or so but then disconnected with error 19

…
also after trying again n again it says that unable to process/open something called
/usr/sbin/pppd…
can u help with this

Reply

Veera July 13, 2010 at 9:19 AM

1) Have you installed all the binaries that is mentioned in the post?
2) Are you trying those commands with Sudo access?

Reply

Rajesh August 21, 2010 at 2:27 AM

Method 2 is beautiful and is working fine for me…

Reply

Narayan September 7, 2010 at 7:46 PM

 Thanks a lot for the article. It helped me to setup my netconnect modem in Ubuntu. The
first method didn’t work for me too. But I used to use the same method in Opensuse and
then it would work.

Reply

Veera September 7, 2010 at 9:37 PM

you are welcome.

Reply

Elangovan September 13, 2010 at 9:46 PM

what is the advantages of using ubuntu os

Reply

Veera September 14, 2010 at 2:10 PM

first of all, Ubuntu is a free OS. so, you don’t need to pay a single penny to get the
software.. and many productivity applications comes bundled with Ubuntu (for free).

As far as I know, Ubuntu is the successful Linux variant which came so close to the
Windows experience. Even a no-techie guy could install Ubuntu and use it without much
difficulty.

Reply

Chetanya October 16, 2010 at 11:46 AM

Thank you, Method 1 worked like a charm.

Reply

v s punn October 21, 2010 at 5:31 PM

I have Reliance Broadband with ZTE AC-2736 on 10.04

I got this device detected on my laptop . Whenever I plug it in, the PC tries to get it
connected to network, but after a few seconds (say 40 sec.), it gives up saying Network
Disconnected.
 It did work two days back, but not after that. i tried on two different PC (Ubuntu 10.04
and 10.10) but the same problem.
Under windows it works fine.

Reply

Shanu November 11, 2010 at 4:06 PM

I have tried Method 2. In step 7 when I click connect new window shows the status as
connecting… and it remains like this forever. I tried again but similar result. It comes till
the end and then says connecting… and remains connecting forever. Please advise me on
this. Thank you!

Reply

Veera November 11, 2010 at 4:28 PM

Hi Shanu,

Sometimes, I have faced the same issue. But to me it worked after few more tries.

Reply

Shanu November 12, 2010 at 1:21 PM

Thanks for the reply!

As suggested I tried multiples times and waited for more than 10 mins each time. No
luck:(

FYI… I have installed Ubuntu 10.04 on windows OS itself. Do you think that would be
the reason for this problem? I do not want to only install Ubuntu as I am new to it and
will take some time and confidence before I switch to Ubuntu completely. In addition, I
am not really sure if my reliance datacard will work on Ubuntu or not:). Please advise.

Reply

v s punn November 12, 2010 at 4:46 PM

I suggest that you update to Ubuntu 10.10 and install Modem Manager along with USB-
Modeswitch.
 10.10 and Modem Manager will solve the problem. Modem Manager of 10.04 has some
bugs as a result, many datacards are not working properly.

Reply

Dipesh December 13, 2010 at 7:27 PM

Thanks for a great compilation. The second method works for me. However, the
connection only establishes if i use the SUDO Gnome-PPP command from the terminal.
If i run it from the menu bar, it gives me a permission error for /usr/PPSD.

How can this be resolved?

Reply

Nithesh December 13, 2010 at 9:04 PM

i am going to boot 10.10 on my leaptop.tell me my reliance will work or not.I am using

ZTE AC 8720.if work tell me how to make work.

Reply

Veera December 13, 2010 at 9:13 PM

Nitesh,

Usually Ubuntu detects the USB broadband device. You need to go to network places ->
Mobile broadband and configure the username and password by following the wizard.

Reply

Alwin December 17, 2010 at 10:11 PM

i tried method 2,and it worked upto the step showing the connection window and i
pressed the connect. afterwards its showing “connecting” only,and is not proceeding
further . what should i do ???!!!
my ubuntu is 10.04. is it because, i installed ubuntu inside the windows as a
software ????

Reply
Sundar Atman December 25, 2010 at 10:09 PM

Reliance netconnect works well with my Asus netbook installed with Ubuntu 10.10. The
Network manager auto detect and Edit connection Username and password given.The
speed is also fine.

Reply

Veera December 25, 2010 at 10:20 PM

Yes. Ubuntu 10.10 makes it very easy to configure/use Indian Wireless broadband
services.

Reply

shravan kumar January 5, 2011 at 4:12 PM

My Device is not detecting,

i am using reliance device is Hauwei
please help me

Reply

v s punn January 6, 2011 at 10:46 AM

If you want to use 10.04, try updating the modemmanager to v0.4 .

This update you will have to find.
This method has few bugs which might create problems.
Best is upgrade to 10.10

Reply

Ritesh Mahajan January 17, 2011 at 12:24 PM

Hi
I bought a dell mini, which has moblin with ubuntu 9.10 presinstalled. but ny problem is
that my reliance netcoonect plus(huawei) is not working. i downloaded network manager
also, but nothing happened.
Now if i switch to Ubuntu netbook edition, will it work? or ubuntu 10.10 desktop
edition? which distibution is best to shift to?
 Reply

Veera January 17, 2011 at 1:02 PM

Ubuntu 10.10 is best. Indian based broadband services work just out-of-the-box in the
Ubuntu 10.10.

Reply

Ritesh Mahajan January 17, 2011 at 1:05 PM

U mean the desktop edition? What about the netbook edition? will it not work on that?

Reply

Veera January 17, 2011 at 2:31 PM

I haven’t personally tried the netbook edition. But ideally it should work. Haven’t heard
any problems with netbook edition before.

Reply

manoj February 4, 2011 at 11:06 PM

wah.. wat a sense f humour.. bt stil quite informative :-/

Reply

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