IQPC : 5th Annual Data & Knowledge Management Conference , Kuwait

Little things that make a huge difference!

Evolving KM Practices in ME

Abdul Jaleel Tharayil | Knowledge Management Consultant

 How do we know when
we are ready to navigate?
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Common
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
Look for the following signs
The
Consultant
Pitch

Initiatives
KM
in the
Bubbles
Company
Signs

External
‘Busy’
Presence
 The
And when you start
experiencing these
Consulta
nt Pitch

KM Initiative
Session s in the
and Lip- Compan
Service y
Signs

‘Busy’
Unprodu
ctive
Meeting
External
Presence
signs, you get
statements like “We
s

have to start somewhere”

Where to Start?
Use Themes
or Clusters

Try at a
higher level

There is no
single dept
No single
department
Where to Start?
Use Themes
or Clusters

Try at a
higher level

There is no
single dept
No single
department
Where to Start?
Use Themes
or Clusters

Try at a
higher level

There is no
single dept
No single
department
Where to Start?
Use Themes
or Clusters

Try at a
higher level

There is no
single dept
No single
department
 When to start?
Post
Ramadan Incorporate
and Post it in your
September Plan

Not
between
June and
September
Key Point : Make sure your plan is flattened with
these 3 months
 Things to Consider

Choice of Define
Champion “Success”

Understand Start
Aging Issue BIG, Use
(O&G) every
platform
 On Process…

Use relationship and

Be Careful when
Network as Against
embedding
Process
On defining KM…
Many People
have a process
centric view of
KM
On defining KM…
Many People
have a process
centric view of
KM
On defining KM…
Many People
have a process
centric view of
KM
On defining KM…
Many People have
a process centric
view of KM
On defining KM…
Many People
have a process
centric view of
KM
On defining KM…
Many People have
a process centric
view of KM
 On data…
Cross
Check
’10’ times

Look for
Stories

Key Point: When you dig deeper, you might find yourself in a no-
man’s land. So, look for stories to enable change.
 And some Tips!
Here,
Knowledge
Flows
Vertically

Invest in Staff
one -to-One understand
conversation
Sign culture

Ask for
Seek help Case
and Advice Studies
from ME
 In summary…
 Observe closely, and look for the SIGNS
 Try your ‘POCs’ at Directorate Level & Use Themes
 Remember! Here, Knowledge Flows Vertically and
It’s a talking culture.
 Invest in 1-to-1 conversation, a lot initially!
 Use Stories to enable Change
 Initiative, Initiate, Initiate : Start & Evolve; Change
the course of the direction /adoption culture
Thank you
abdul.tharayil@gmail.com

Connect me on Linkedin at
http://www.linkedin.com/profile/view?id=10127581&trk=t
ab_pro

Abdul Jaleel Tharayil | Knowledge Management Consultant