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It was
founded in 1909. It has five key areas of expertise in hair colour, skin care, sun
protection, make-up, perfumes and hair care services. The company is active in the
dermatological and pharmaceutical fields and is the top nanotechnology patent-
holder in the United States.
It has registered office in Paris and head office in the Paris suburb of Clichy, Hauts-
de-Seine, France.
L’Oréal has five worldwide research and development centres: two in France: Aulnay
and Chevilly; one in the U.S.: Clark, New Jersey; one in Japan: Kawasaki,
Kanagawa Prefecture; and in 2005, one was established in Shanghai, China. A
future facility in the US will be in Berkeley Heights, New Jersey.
About L’Oreal
L’oréal named one of the “world’s most ethical companies” for 2010.
Largest market share and cosmetic sales in western Europe and North America.
1. Consumer services
2. Professional Products
Portfolio of brands that meet the requirements of hair salons and provide customers
with a wide range of innovative products. L’Oreal Professional, Matrix, Kerastase.
3. Luxury Products
Dermo cosmetic products sold in pharmacies and specialist retailers and supported
by advice from pharmacists and dermatologists.
Naturally inspired and fairly traded products sold in over 2300 stores throughout the
world.
Joint ventures
L’Oréal holds 10.41% of the shares of Sanofi-Aventis, the world's number 3 and
Europe's number 1 pharmaceutical company.
Products are based on intensive scientific research with 3000 scientists who work in
state-of- the-art research centres around the world.
One third of the company’s Research and Development resources are allocated to
fundamental research projects, which are targeted at progressing knowledge in three
main disciplines: skin, hair and color.
Generic Questions:
• Is it possible that a summer intern is offered a job at your company on the
basis of internship performance?
• What are the qualities that your company gives priority to while selecting a
candidate for the internship?
• Questions on work culture?
• Example: What is the hierarchy at L’Oreal and what is the typical growth plan
in L’Oreal?
• What are your expectations from a summer intern?
• What are the work profiles/projects that we can expect as a summer intern?
• How important is it to posses work experience to secure a summer internship
in L’Oreal?
Specific Questions
• What are the growth opportunities in the cosmetic sector with the changing
socio economic status of Indian consumers?
• How does L’Oreal meet the highly demanded quality standards of cosmetic
business?
• What are the kinds of distribution channels you use to manage large vendor
network in India?
• What are the techniques which you adopt to understand the market demand?
• What is the extent of competition faced by the L’Oreal from the existent
Herbal cosmetics sector in India?
• As Marico has started very successful Kaya skin clinics likewise does L’Oreal
plans to diversify in this service?