Syed Rashid Ali Shah

Tel: 050 3184785

E mail: rashidsyed7@gmail.com

Career Objective:

To associate with a company having challenging work front and scope for career
Development that gives me the opportunity to establish myself in the industry.

Personal strengths:
Excellent communication skills.
Self motivation with exposure to customer service.
Team player with great importance to team spirit.
Inclined to learn.
Optimistic organized and dedicated with positive attitude.
Good knowledge of computer and internet application.
Academic qualification:
Bachelors of Arts from university of azad Kashmir.
Higher secondary school certificate from Mir Pur board azad Kashmir.
Matriculation from Mir Pur board azad Kashmir.

Work experience
Abu Dhabi international airport duty free in sales consultant

Responsibilities:

Customer service
To fulfill demand and supply gap
Emergency stock management
Merchandising stock requirements with material manager.
Achieve monthly allocated sales targets.
Coordinate with suppliers, buyers and retail service managers.
Provide manager with customer’s feedback
Customers complain handling.
Reporting to product sales manager.

Seminars / trainings attended under Abu Dhabi duty free:

Chivas Regal, Royal salute, Johnnie Walker, Absolut Vodka, Ballantines,

Glenlivet, Glenfiddich, Remy Martin, Martell, Jacob’s creek etc.
Sales & customer service induction training from Abu Dhabi duty free.

Certificates
IELTS international English language testing system from British council
(March 2009)
Certificate of Excellence from Abu Dhabi Duty Free (MARCH 2005).
AutoCAD and Computer Application (Digital Computers Abu Dhabi).

Food hygiene level 1 from Abu Dhabi international airport

Catering.
Certificate of browns star from Abu Dhabi duty free (Nov 2007)
Certificate of browns star from Abu Dhabi duty free (June 2008)
Induction& Customer Service Training From Abu Dhabi Duty Free (Training
Department)
Amadeus (reservation system) from Abdullah bin karam travel agency.
Air line basic sales course from skill development council Islamabad.
Airport safety training from ADAC (march2008)

Activities: Reading Books, Travelling, Swimming And Playing Cricket.

ADDITIONAL SKILLS

Ability to deal with different nationalities and different cultural backgrounds.

Ability to work under pressure with a considered flexibility and stamina.
Ability to deal with the special needs cases.
Showing complete respect to the work’s timings and procedure.

LANGUAGES KNOWN: English, Urdu, Arabic and Punjabi.

Driving license: having a valid U.A.E driving license

Bio data:

Date of birth 29 march 1982

Place of birth Bagh(a j k ) Pakistan
Nationality Pakistani
Marital status single

Passport Details.
Passport issue from Mazaffarabad
Date of issue 05/07/2007
Date of expiry 04/07/2012
Visa status employment