10 Ways Enterprise Mobility Can

TRANSFORM GOVERNMENT
1. Improve the government-citizen relationship.

95% of public sector stakeholders see Mobile technologies allow constituents to report problems
positive changes in government-citizen like an obstruction in the roadway via messages and
relationships thanks to mobile solutions. pictures through a text message or a post to a website.

95%

2. Reduce costs.
Instead of extending the construction

85%
agree mobile 85%
timeline to keep interstate lanes open, the
Missouri Department of Transportation
closed the lanes and used mobile apps
solutions cut costs. and maps to help residents find alternate
routes — this saved the state $100 million.

3. Boost employee satisfaction.

Over >90%

90 %
say mobile solutions increase
workforce satisfaction due to the
flexibility of employees working
anywhere, anytime.

4. Improve productivity.
When municipal workers receive
Over

90 %
alerts about a newly reported
pothole or broken water main, they
can respond faster by downloading
say mobile solutions
increase the productivity
>90% relevant documents, including GIS
maps identifying gas, power and
of their workforce. telecommunications lines.

5. Increase employee safety.

Nearly “For us, mobile technology has helped enormously when

91% it comes to safety. We can look up a family and discover

if it is known to us or other agencies. If we identify that
say mobile
solutions enhance
workforce safety.
? there are guns in the house … we would definitely ask
the police to accompany us.”
— Sheila Crossen-Powell, Director, Hanover County Social Services Department, Va.

6. Advance transportation.
Real-time vehicle tracking and reporting improves route planning
Nearly and traffic congestion; mobile parking apps help drivers find open

80 %
see mobile
spots; and apps can provide real-time alerts and travel times.

beep!
solutions
improving 80% beep!
road and traffic
conditions.

7. Bolster public safety.

Timely alerts and photos sent via citizen
Nearly smartphones can help police track

73%
believe mobile solutions
gang-related activity, including when
a group is pushing into a new territory.

will improve public safety

and emergency response
performance.

8. Improve public health.

In developing
Over

85%
countries, mobile
technologies help
provide health care
believe mobile >85% to individuals who
solutions advance would otherwise
public health. have no access.

“In health care we are working towards better integration across the continuum of clinical care through public health
and community programs. Mobile solutions can help us help consumers and stakeholders make needed connections
more effectively.”— Respondent to CDG Enterprise Mobility Research Survey, 2013

9. Enhance education.
“In education, mobile solutions allow learning
Nearly to be extended outside of the classroom. For

93 93%
say mobile
% solutions improve
public education.
example, teachers can ‘flip’ the classroom and
have instruction delivered online to save class
time for practice and group discussion.”
— Respondent to CDG Enterprise Mobility Research Survey, 2013

10. Speed up service delivery.

Nearly saw basic government

72% transactions as an
area of opportunity for
mobile solutions. 72 %
“unsanitary
food”

C
GRADE

For more information, download the Center for Digital Government (CDG) white paper,
“Enterprise Mobility: Transforming Public Service and Citizen Engagement” at www.govtech.com/enterprise-mobility.

*Data from this infographic is from a 2013 CDG research survey of 450 total respondents from Australia, India, Canada, the U.K., and the U.S. on the topic of enterprise mobility.

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