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COURSE OUTLINE
SEMESTER 1 2020/2021 (SESSION A201)
COURSE SYNOPSIS
This advanced course introduces students to the concepts and practices of communication
process in small group contexts to be good team players. This is done by providing
necessary skills such as leading small group and managing diversity. It provides an overview
of rules and strategies for problem solving, decision making and discussion techniques to
develop communication skills. It also focuses on non-verbal language in small group
communication. Oral presentations of small group discussions are emphasized throughout
the course with a focus on real life situations. The core element of this course is problem
solving process. Students identify problems, generating and implementing solutions, and
confirming the elimination of the problem. The use of different critical thinking and
information analysis skills such as reasoning are also included in the lesson.
Main reference:
1
Cragan, J. F., Wright, D. W., & Kasch, C. R. (2009). Communication in small groups:
Theory, process, skills. Wadsworth: Cengage Learning.
Additional references:
Beebe, S. A., & Masterson, J. T. (2006). Communicating in small group: Principles and
practices. Boston: Allyn and Bacon.
Matsumoto, D., Frank, M.G., Hyi Sung Hwang (2013). Nonverbal communication science
and application. United States: Sage Publication.
Phipps, R. (2012). Body language: It’s what you don’t say that matters. West Sussex: Cpi
Group
Rothwell, J.D., (2013). In mixed company: Communicating in Small Groups and Teams.
Wadsworth: Cengage Learning.
2
Expressing opinions, agreeing and disagreeing
** DEEPAVALI Explanation and justification ONLINE CLASS
14/11
Interrupting and expressing disagreement
WEEK 6 4.0 USING LANGUAGE TO LEAD SMALL GROUPS
15.11 - Problem-solving Leadership Skills PROBLEM SOLVING
- Task Leadership Skills PRESENTATION
19.11
Procedural Leadership Skills
WEEK 7 4.0 USING LANGUAGE TO LEAD SMALL GROUPS ONLINE CLASS
22.11 Interpersonal Leadership Skills
-
26.11
MID-SEMESTER BREAK
27.11 – 05.12
WEEK 8 5.0 EFFECTIVE ROLE PERFORMANCE IN SMALL GROUP
06.12 - Frequently played roles in small groups QUIZ 1 (10%)
- - Common expressions used by the different roles ONLINE CLASS
10.12
played
WEEK 9 5.0 EFFECTIVE ROLE PERFORMANCE IN SMALL GROUP
13.12 - Communication skills for enhancing effective role Inform students of
- performance in small groups Assessment: Group roles
17.12
presentation
ONLINE CLASS
WEEK 10 6.0 NON-VERBAL COMMUNICATION
20.12 - Managing non-verbal messages GROUP ROLES
- Environmental dimensions PRESENTATION
24.12
Personal dimensions
**PH
CHRISTMAS
25/12
3
ONLINE CLASS
REFLECTIVE JOURNAL
(5%)
WEEK 13 8.0 LANGUAGE FOR MANAGING DIVERSITY AND
10.01 RELATIONAL TRUST SCENE ANALYSIS
- - Sociocultural Diversity PRESENTATION
14.01
Cultural diversity
Gender differences
Generational diversity
Professional diversity
WEEK 14 8.0 LANGUAGE FOR MANAGING DIVERSITY AND
17.01 RELATIONAL TRUST QUIZ 2 (10%)
- - Individual Diversity
21.01
Diverse Interpersonal Needs within a group
Diverse Personalities within a Group
4
Description of Assessments
A few siblings are planning to throw a surprise birthday party for their mother. While
discussing their birthday party for their mother, the siblings are also playing their roles
using verbal and non-verbal language. One sibling plays the role as a central negative
who always objects the ideas given by the other siblings, one plays the role as
aggressor who is aggressive when criticizing the other siblings’ ideas (e.g: yelling,
pointing out his finger to his sibling etc), one plays the role as social-emotional leader
who solves conflict in the group (e.g: calming down two siblings who are fighting with
each other over their ideas) and one (the oldest sibling) plays the roles as the task
leader who makes the final decision for the birthday party.
5
Quizzes 20%
Quiz 1 – 10%
Quiz 2- 10 %
Students will be tested on the first half of the chapters in Quiz 1 (Chapter 1-4), while Quiz 2
will include the rest of the chapters (Chapter 5-8).
Reflective Writing 5%
(300 words) – Individual
Students are required to reflect on topics discussed in class by answering some questions.
This assessment will be uploaded in TURNITIN to check for plagiarism. If the entry shows
more than 20% similarity, it will not be graded and the student will be given 0 mark.
Students’ Attendance