Standard ISO Response Codes

Response Code
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
75
77
78
90
91
92
93
94
95
96
97
98
76
77
78
79
80
81
82
83
84
85
86
87
88
89
N0
N1
N2
N3
N4
N5
N6
N7
N8
N9
O0
O1
O2
O3
O4
O5
en
O6
O7
O8
O9
P0
P1
P2
P3
P4
P5
P6
P7
P8
P9
Q0
Q1
Q2
Q3
Q4
Q5
Q6
Q7
Q8
Q9
R0
R1
R2
R3
R4
R5
R6
R7
R8
S4
S5
S6
S7
S8
S9
T1
T2
T3
T4
T5
T6
T7
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
AB
AC
AD
AE
AF
B0
B1
B2
 Standard ISO Response Codes
Description
Approved or completed successfully
Refer to card issuer Call Nexion for auth number
Refer to card issuer, special condition Client Contact Issuing Bank
Invalid merchant See Page 18
Pick-up card if not hostile keep the card
Do not honour Client to contact Issuing bank
Error
Pick-up card, special condition If not hostile keep the card
Honour with identification Confirm clients ID
Request in progress Wait for transaction completion
Approved, partial
Approved, VIP
Invalid transaction incorrect information /
Invalid amount incorrect amount / Redo transaction
Invalid card number wrong pin / Re Insert Pin
No such issuer
Approved, update track 3 bank is back online
Operator Cancelled
Customer dispute Client to contact Issuing bank
Re - enter transaction Re enter Transaction
Invalid response software issue/or restart machine/or
No action taken
Suspected malfunction
Unacceptable transaction fee
File update not supported bank is offline
Unable to locate record bank is offline
Duplicate record
File update edit error bank is offline
File update file locked bank is offline
File update failed bank is offline
Bank not supported
Completed partially reprint to verify
Expired card, pick-up
Suspected fraud, pick-up
Contact acquirer, pick-up
Restricted card, pick-up
Call acquirer security, pick-up
PIN tries exceeded, pick-up
No credit account no money/or debit card
Function not supported invalid entry
Lost card (Contact Bank)
No universal account small bank not international
Stolen card
No investment account
Not sufficient funds (Contact Bank)
No check account
No savings account
Expired card (Contact Bank)
Incorrect PIN
No card record bank is offline / Retry later
Transaction not permitted to cardholder trying to access accounts that
Transaction not permitted on terminal terminal is not setup for the function
Suspected fraud
Contact acquirer contact bank
Exceeds withdrawal limit contact bank
Restricted card contact bank
Security violation input error
Original amount incorrect
Exceeds withdrawal frequency
Call acquirer security
Hard capture
Response received too late re do transaction
PIN tries exceeded
Intervene, bank approval required contact bank
Intervene, bank approval required for partial amount contact bank
Cut-off in progress
Issuer or switch inoperative check switch up and running
Routing error restart
Violation of law not legal
Duplicate transaction reconcile
Reconcile error
Communication System malfunction (Communication Error between Terminal &
Communication Error – cannot connect to Internet Check Internet connection
Exceeds cash limit
Approved country club
Approved pending identification
Approved blind
approved administrative transaction
Approved national negative file hit OK
Approved commercial
No security module
No accounts
No PBF
PBF update error
Invalid authorisation type redo transaction
Bad Track 2 bank offline
PTLF error
Invalid route service
Unable to authorise
Invalid PAN length
Preauthorisation full
Maximum online refund reached limit exceeded
Maximum off-line refund reached limit exceeded
Maximum credit per refund limit exceeded
Maximum refund credit reached limit for refund
Customer selected negative file reason possible bank issue
Over floor limit
Maximum number refund credits
Referral file full
NEG file problem
Advance less than minimum
Delinquent
Over limit table
PIN required debit card holder needs to
ter PIN
Mod 10 check
Force post
Bad PBF
NEG file problem Card holder to contact bank
CAF problem Card holder to contact bank
Over daily limit
CAPF not found
Advance less than minimum
Number of times used
Delinquent
Over limit table
Advance less than minimum
Administrative card needed
Enter lesser amount
Invalid transaction date wrong date/check machine
Invalid expiration date
Invalid transaction code
Advance less than minimum
Number of times used
Delinquent
Over limit table
Amount over maximum
Administrative card not found
Administrative card not allowed
Approved administrative request -in window
Approved administrative request -out of window
Approved administrative request -anytime
Chargeback-customer file updated
Chargeback-customer file updated -acquirer not found
Chargeback-incorrect prefix number
Chargeback-incorrect response code or CPF configuration
Administrative transactions not supported
Card on national negative file
PTLF full
Chargeback-approved, customer file not updated
Chargeback-approved, customer file not updated, acquirer not found
Chargeback-accepted, incorrect destination
ADMN file problem
Unable to validate PIN; security module is down encrypter down/office or Craig / Chad
Invalid credit card advance amount
Invalid transaction date input error
Card not supported
Amount over maximum
CAF status = 0 or 9
Bad UAF
Cash back exceeds daily limit
Invalid Terminal / Merchant Machine needs to be programmed
No Events available
No Breakdown Levels available
Authorization Unsuccessful - Insufficient Inventory stock shortage – contact office
Authorization Unsuccessful - Could not locate inventory stock shortage – contact office
Advice Unsuccessful - Invalid Transaction ID
Advice Unsuccessful - Velocity Amount Exceeded
Advice Unsuccessful - Velocity Lines Exceeded
Issuer or Switch Inoperative check switch is up and running/
Routing Error redo transaction
Message Decode Error
System Malfunction check switch is up and running/
Response Received Too Late redo transaction
Refer to extended response code in message (This is used when a gateway
Message Sequence Error.
Gateway Authorization Failure
Functionality Not Supported
Invalid Issue Confirmation Reference
No Reconciliation Entries Found