11/15/2020 Technical product information 2054704/2

Copyright VW AG

Technical Service Handbook

VIN: 3VW4T7AU8HM012342 Model year: 2017

Sales code: AU19S3 Model description: Golf 2.0 GTI 155TSI D6F
Engine code: CXCA Gearbox code: RVS
Registration number: Final drive code:
Username: erwin Service advisor name:

Basic filtering of vehicle description

Brand Model year Sales model Engine code Gearbox code Final drive code
V 2017 % - --- % % %

Technical product information Transaction No.: 2054704/2

Running gear: brakes rub - general procedure/accounting instructions Release date: 05-Nov-2020

Customer statement / workshop findings

This TPI does not apply to brake systems with floating brake discs.

Customer statement:

• The vehicle vibrates when braking.

or

• The brakes rub or make noises.

or

• Steering wheel vibrations when braking.

Workshop findings:

• The customer statement can be reproduced.

Revision history:

Revision number: Type of change:

Change of "Header"

Change of "Measure"

2054704/2 Change of "Accounting instructions"

Change of "Customer information"

Change of "Attachment"

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The table is not changed, if only the header is amended in a revision.

Technical background
The rubbing of the brakes can have several causes. The rubbing depends especially on the driving
characteristics, the resulting brake disc temperatures and the environmental conditions.

The following individual criteria can lead to the complaints:

1. Thickness variations of the brake discs after a certain mileage, which cannot be detected using normal
workshop measuring methods.
2. Corrosion of the brake disc.
3. Corrosion marks through sticking (corroded) brake pads on the brake disc.
4. Deposits on the brake disc because of thermal stress.
5. Droning noises because of reducing damping characteristics with strong wear of the brake pads.
6. Very high thermal stress of the front brakes, marked by blue tempering of the brake discs and possibly heat
marks.
7. Imbalance or radial runout of the wheels can significantly amplify the rubbing or lead to body vibrations
which only become noticeable when braking.
8. Changes on the running gear, such as wider track, no genuine Volkswagen wheel/tyre combination
(incorrect centring).
9. Incorrectly cleaned hub centre during repair work.

Production change
—

Measure
The customer statement can be reproduced in a test drive.

Complete ⇒ attached test plan and the data sheet "Brakes rub".

• Tick the results (yes/no or correct/incorrect) in the form.

With warranty/goodwill claims the completed forms have to be attached to the damaged parts and the DISS
online.

Notes on point 6. (under Technical background)

• Brake discs that are tarnished blue or have burn marks (example see brake disc photos) indicate a great
thermal stress of the brake system (with distortion and structural changes of brake discs). The great thermal
stress leads to lasting damage on the brake discs and brake pads.

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• Parts damaged in this way cannot be claimed under warranty or goodwill.

• Such damaged parts will be redebited.

 
Notes on point 7. (under Technical background)

• Balance all wheels. The balancing includes improvements of static and dynamic imbalances and radial force
fluctuation.
• The radial force fluctuations can only be measured and matched with VAS 6230.

 
Notes on point 8. (under Technical background)

• The warranty guidelines of the manufacturer apply.

Observe the warranty conditions under accounting instruction.

Notes on point 9. (under Technical background)

• Thorough clean the contact surfaces of the hubs (remove corrosion) on the affected axle before fitting the
brake discs.

Warranty accounting instructions

• Brake discs and brake pads are subject to normal wear. Normal wear is excluded from warranty.

• Always account the damage-causing component.

Legend for "brake disc photos":

• Illustrations with red border: No accounting under warranty/goodwill permitted.

• Illustrations with green border: Accounting under warranty/goodwill permitted.

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Illustration 1: overheated brake disc (including micro cracks)

Illustration 2: brake disc with hotspots

Illustration 3: brake disc with scoring marks

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Illustration 4: brake disc torn/broken

Illustration 5: brake disc (2mm under new size)

Illustration 6: corroded brake disc

Accounting with APOS:

Main operation
Repair operation number Description Time units
Associated operation

Model: *
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Main operation 01 50 00 00 GFF/guided functions * TU

Associated operation 27 06 89 xx Charge battery * TU

If further work scopes are necessary to fix this complaint, use the repair operations in the repair operations
catalogue for this work. This work can then also be accounted. Please explain these work scopes in the
SAGA2 text field.

The repair operations include all measures according to the repair instructions.

Accounting with new APOS NF:

Illustration Repair operation number Description Time units

Model: *

101-011 00 15 00 00 GFF/guided functions * TU

101-012 20 70 60 89 Charge battery * TU

If further work scopes are necessary to fix this complaint, use the repair operations in the repair operations
catalogue for this work. This work can then also be accounted. Please explain these work scopes in the
SAGA2 text field.

The repair operations include all measures according to the repair instructions.

Customer information
Brake system wear argumentation aid:
Both the intensity and the type of wear depends on the operating conditions. The driving style is also a factor on
the wear. An aggressive driving style with frequent sharp braking leads to stronger abrasion, particularly of the
brake pads. The wear of the brake discs also depends largely on the frequency and intensity of the brake
operations. Corrosion (see legend for brake disc photos, illustration 6) because of dirt, wind-borne sand,
stationary period, road salt and similar can lead to wear, e.g. scoring marks on the brake discs (see attached
illustration: This can affect brake pads, brake discs and brake callipers. A gentle driving style can lead to the
seizing of the brakes. This happens when braking little or gently. Here a rust film and particles can settle on the
brakes. Occasional strong brake operations free the brakes of such dirt. If this does not happen, wear or
corrosion are unavoidable.

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