Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Krishantha Jayasundara
(BA. Peradeniya, PQHRM (IPM), NDTHRD (IPM)
Attraction
2
Worrying over Someone
3
Love
4
Marriage
5
Divorce
6
Untimely Death
7
Are we generally happy in life?
8
Need for Counseling for People
Damage
Variety of
done to us
Problems
by problems
10
Need for Workplace Counseling
11
Need for Workplace Counseling
12
Need for Workplace Counseling
13
Need for Workplace Counseling
16
Definition of Counseling
17
What is not counseling
18
Who can Counsel?
19
Counseling Skills
20
Counseling Skills
21
Counseling Skills
• Sincerity
22
Counseling Skills
• Tolerance
23
Counseling Skills
• Self-awareness
24
Counseling Skills
25
Counseling Skills
• Direction
26
Identifying People who need counseling
27
Identifying People who need counseling
28
Identifying People who need counseling
29
Identifying People who need counseling
30
Identifying People who need counseling
31
Identifying People who need counseling
32
Identifying People who need counseling
33
Identifying People who need counseling
34
Identifying People who need counseling
• Performance problems
35
Types of Counseling
Directive
Counseling
Cooperative
Counseling
Non-directive
counseling
36
Directive Counseling
Counselor
plays the
Motivate role of an
him to do advisor
Decides the action
what the
Hears the employee
emotional should do
problem
37
Non-Directive Counseling
Client-oriented process
39
Stages of Counseling Process
Counselor’s Counselee’s
Tasks Tasks
40
Stage-1
Client’s
Counselor
Definition of
Understands
the Problem
41
Counselor’s Role in Stage-01
• Active listening
• Empathy
• Verbal communication
• Non-verbal communication
• Respect
• Genuineness
• Tolerance
42
Stage-2
43
Challenges the counselor may face
in stage-2
• Counselee contradicts himself
• They become too emotional
• They say things which are unpractical
• They get stuck in emotions
44
Skills required in Stage-2
Summarize
Active
and see the
listening
big picture
Advising
Probing skills
skills
45
Stage-3
46
Counselor's Role in Stage-3
Asses the pros
Develop Select the best
and cons of
alternatives alternative
each
Prioritizing the
Action plan for
selected Facilitation
implementation
alternatives
47
Skills required in stage-3
Coaching skills
Feedback
Find me on
Linkedin
54