Acknowledgements

First of all, we would like to thank the Almighty God for the strength and presence
of mind that He gave us during this research study. Without His guidance, we would not
be able to finish this paper. To finish this paper successfully is truly a blessing.

With all of the constant affirmation of gratitude, the researchers extend their
profound appreciation to the following individuals:

To the random Grade 11 and 12 students’ participation and for the time they
spent in completing the questionnaires.

To Mr. Vince Chamorro, the researchers’ ever dearest thesis adviser, for his
concern, sincere words of encouragement and guidance for the pursue and completion
of this study. And on the other hand, Ms. Reggie Gautane, the researchers’ adviser, for
her fruitful words of motivation.

To Ms. Jessa Espinoza, for the time, patience and wisdom in making the
questionnaires complete, neat and valid. Also, to Mr. Jerome Ramos for the assistance
and generous effort in teaching and helping us to make the statistical treatment of data
possible.

To Dr. Arlan Villanueva, the respective SHS principal for the authorization in
administering the survey questionnaires. And, to the head librarians of the College and
Seniors’ libraries of Unida Christian Colleges for the consideration of letting the
researchers use the facility and computers.

And lastly, to the researchers’ loving parents and guardians by the trust and time
they gave for making this study possible. Thank you. Rest assured that you all will never
be forgotten.
 Abstract

This study was conducted to know the students’ levels of satisfaction on the lunch food
in the canteen specifically, in terms of their health values, cleanliness, portion of the
food, affordability of the price and food taste. Furthermore, this study aims to know what
factor are they most satisfied and least satisfied when buying lunch food from the
canteen. A total of one- hundred ninety random SHS students was given a
questionnaire each that is consist of ten questions. By answering the questionnaire, the
researchers made five factors of the canteen services: health values, cleanliness,
portion of the food, price of the food and taste. Which the students are going to rate
their answer by rating it as very satisfied, satisfied, dissatisfied and very dissatisfied.
Findings show that most of students are not satisfied with the health value , portion and
price of the lunch food. Therefore, these three factors affect most the satisfaction of the
students. While most of students are satisfied with the cleanliness and taste of the food,
means these two factors least affects the satisfaction of the students. Nonetheless, this
study concludes that the canteen is recommended to improve the nutrition of the food
they serve everyday , something that is advisable to lessen harm on the students or
customers health. The canteen is also advisable to lessen the price of the food into
student - friendly price and is proportional to it.