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Like any other industry, tourism and hqspitality· aff ects the economy ·of those
areas in which it takes place. The area affected may be··a re ort, r egion,· or· a ' ,'
the
entire nation. Notwithstanding the size of the affected a.re a, the economic eff ect·s of·
tourism and hospitality may be classified into four groups, namely: effects income; on
on employment; on the area's balance of payments with ·t he outside· world; and ' 6 n
investment and d_evelopment. ;_ · · 1 · ••
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Income
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High Leakages
Leakage occurs•from a variety of sourc e_s. It occurs from the cost of goads and
services that must be impo,:te_d to satisfy th_ needsof tourists. Examples of these
are developing countries which have to import cars, buses, manufactured materials, and
technolog y from devei"oped nations to meet the demands of tourists. Another
source of leakage is the remittance of profits and wages to outside so.urces. If
foreign capital is invested in the country's tourism and hospitality industry, plant interest
payments,
ern t,s or profits may have to.b e paid to the foreign country; thereby reducing profits in
, There are a number of ways to maximize the benefits of.tourism and hospitaD
to the destination area. Edward Inskeep (1991), a consult an.t for the Unit d N tio
World Tourism Organization (UNWTO), has suggested the following.: .
1. . Develop tourism and h_ospitality gra ually so that Io.cal esidents ca.r . _.
sufficient time to adapt to it and un erstand it. It would also allow
government to properly plan, organize, and monitor o iism and·hospita
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7. De e_l p strong linkagesb . .
acti viti es such asa . etweentounsmandhospitalityandothereconomic
help develop the gnculture, fisheries, handicrafts and manufacturing to
. se secto rs r d I ,
import substituti , e uce eakage of f oreign exch nge through
nd
hospitality; on,a. spread the econ mic benefits of- t9 urism . and
8. Plan, develop and • · • · · ' ,· ·. · · ·
O
too congested 'th rga ize tourism_ and hospitality so that no area becomes
and services; a .toun 5,st and r_es1dentsc_an e sily µse c mrnu ityfacilities
9. Train local peoplet 0 .k . . , · ' . ·_ .
includ· . war effectively mall leyels of tourism and hospitality,
f. mg managerial and technical positions, in order t o·reduce.the number
, ported employees and .t'c{ I esseri possible· misund ·erst an ding
between ounsts and local employees. ·,•:' i· 1
The social impacts of tourism :an d ospitaliw sh uld. nbt b -onfus e, d Wit.h • th e .
po pular term "social tou ism." The social impac' t of tour'ism and hospitaiit y' -'r efer
to the changes in the quality of life of residents of tourist desti na ti ons: The' obej·
ctivi e 1
soc al o,tourism
f; is to ensure that·tourism· is accessible to·all people. . ..: · ,. .. ·.·· ._1
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5. Incipient Mass Tourist - This is a visitor who looks for the amenities of
Western societies in hotels and other travel-related facilities. He is a
mixture of both pleasure seeker and business traveler;
6. Mass Tourist - He comes from the middle class. He arrives in a destination
with other tourists. There is a diversity of tastes among them and their
attitude is "you get what you pay for"; and
7. Charter Tourist - The charter tourist comes "en masse" with others of his
kind creating an extremely high amount of business and receiving· a high
. degree of standardization in services an.d products. The interaction
between the visitors and the hosts is limited and impersonal.
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Table 1. Frequency and Types of Tourists and Their Adaptati n to Local Norms
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The level of interaction between the hosts and guests is ill ust.ra ted in Table 1 for
each type of tourist.
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The impact increases with each level of tourist. The explorers and elite tourists
usually have little impact on the local culture because of their limited number. The
offbeat and· un usual tourists generally use the s·ame: h otels and services as the
local travelers. With the incre se in number, and g'r eater expectations and demand for
special facilities and services, a corresponding change in the local area occurs.
Against this background, it is possible to discuss the positive and negative social
impacts of tourism an·d hospitality on a tourist destination. ·
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positi ve Social Effects of Ti •
our, sm and Hospitality
rn o f the positive effect s Of touri.sm and hospitality are the following:
Aadp ta tion to the Realities of Modern Li/ and Improvement of theHo,st Country·
One of he most important benefits of t ourism' and hospitality is the bringing toget
er of diverse people t.o help them u'nderstand one arfbt h er ?Po p. eP• ius X lit o c he d
on this aspecto_ f t ou r is m and hospitality when he spoke of."subjecti ng·_onei lf,' jp yfully.
or sorrowfully, to the ni conveniences· , grea·t ·or small,
which can with difficulty b_e
avoided." The United Nations vyorld Tourism Organization (UNWTO) considers tourism
as an encounter between a person and a destination in its natural setting. Above all, ·
the U NWTO believes it is an exchange or encnunter betwee.n individual groups 9f
people as well as between· social groups. Thus, it become·s an encounter bet een nations
and an exchange of values. The impact of this exchange is· sig nifi cant ly different
between industrialized nations and developing agricultural nations. The more, is_ ol at ed
the country visited, the more significant.the social changes are likely to
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Adaptation to the Realities of Modern L_ife and Improvement of the Hos t untry-'s
Lifestyle ·
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This positive social benefit.is the result of he foll wing: ·
1. The quali_t
y of life _ improves in plac,es _\Nh er tourism .and ospi ality- is
being developed by bringing both the ur an_ infrastru_ctu_re (wa_ er, hou sin_g,
sewerage) and population _be efit s (":1 d1c I car.e, s c._1al ass1s. anc,e, s ools)
together; : · • ' -- - . . · - -- . . . ,_ ·, , _ -·.,. . , . . · .. . .-., . r • •
oc- ,
clas-s wit h.it s iff ere:nt ttitud s, values, a d social conce_rns; - . .
_3 lncre sed social .m obilit-y ,r esults in .,:1ew ,employmen t opportunities•' in J _'. '.
t
chnag es in the Social Structure B h .
, e avmr, and Roles . . . , -
Tourism and hospitalit h · . . . • . .,
ult s in the /ow . Y c ang s the traditio I forms of employme t which
th 5
r nd the breakin er g: e tus 0 1 agricultural workers, migration of the popu/a'tion,
fa m i li es. They al o !sre fam,/Jes_. Many young p ople demand freedom from their
. Y gard social norms such as respect·f or elders and close family
tise .. ou n g hw om en who enter the workforce have changed their tradi ti on a·l dress to
wun st .c1ot es. · · ·
C om munit y Problems
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Prostitution, often called the "oldest professi n/ -c:ert ainl.y exist d b f >.r the
grow t h of mass tourism. It is difficult to say how r_esponsible tourism nd hos_pit ality
has been for the rise of prostitution in tourist destinations.. -· .• ,..: ,. :. : _.>: . 1 _:'. .
The following are some of the reasons .for the increase 'of prosti uti on• in •t ouri st
1
Tourism and hospitality in some areas leads to other so ial problems in the
family. Some wives who work in' tourism and hospit alit-y establis riie11t ·s have higher
sala ries than their husbands. This often leads to the loss of self confidence among
their husbands. In addition, their improved way of dres ing and groofning causes their
husbands to be jealous and suspicious. This has led to a ·higher divorce rate.
This disruption i the kinship system reduces ohesive ess· in . the :·whol
e communit y, thus changing the population characteristics.
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Community Problem.
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Prostitution, often called the "oldest profession," ·cert ainly e,:ci sted. befo're
the growth of mass tourism. It is difficult to say how responsible tou'rism and hospitality
has been for the rise of prostitution in tourist desti na ti ons.. .,
The following are some of the reas f or the increase' of pro sti t uti on' in .tourist
on--: resorts; . . . '. .
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, forms will be necessary to It
. ti
i s expe ct ed that some change in _pre-exd1s hng ·1tality can either be
·ti·es
carefully tounsm an
cc omm odat e mass tourism. However, . osp
nd employment opportunt
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controlled
the by • mize economica d
. government to maxi . pact· or it can be change
d phys1caI .1m , . . as l•
. cultur,a an
whil e reducing ,ts social, . . ttractive to both the guests and
en ha nce the physical environment and make it morea . .. .
t h e local residents. · · f ·. and hospitality
.. d negative aspects o touns ,.
An analysis of the positiv: an anagement particularly of water and
d urage wise resources· m ,· · b
:'
i n dicat es a nee to enco . d llution as well as the problem of
gar age
energy, and the pro?lems of n 1s an ·st activities. The environmental
benefits
a n d fire hazards which may arise ram oun o . d , . .·
.
and negative impacts of tourism an.d h ospitalit y need o be _rec g 1ze. =·'= j • -. '. •
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Positive Environmental Impact of Tourism and Hosp i t_a li fy ·. · · . .· _ -,· ' : ;' _ : :.:,· . :·.• .
. . • . .• I•.
Tourism and hospitality has created environ entai awae_rn e.ss . in t o "a;'y ,.. · '. .., ·'. .·
1. contact with scenic areas has raised .man's awa- ren s f t h_e eda r-W s.
beau:v
and made it easier ror him to see and enjoy it with mjn1mum amage; n
2. Environmental awareness has been heightenE:d bym a·ss· .tour
is. w_ ci
h·.:
caused direct and indirect destruction. ·· · ·· ·· · · •· ' · .:: , .·.; · ·. · ·
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In developed countries, several nati ·orial parks and_ nionum rits have..
been created to preserve the natural, cultural, and ·r ecreati onal r esourc es of the
la- . f?r the enjoyment, appreciation, and education of present and fu_t ur e gene ati
ons: The
development of parks was intended to open up ar e_ as for viewing as w ell - as to co_n
rol
the flow of traffic within the park. · . · . . . -!. • ·• • , .;-- , • : •••• :. • , ·
. Tourism and hospitali:tv has pr v,ded reaso·ns .f or the ·pre servati on of
histo'rical buildings and the creatio of museu s. At present, manv• .devep ping
nation r.e realizing
that their monuments mean tourists and.income. Thus, desire 'to· preserve: their
national monuments have fncr·eased. In developed countries; u spoiled nat_u ral
attractions are becoming more and more rare.. Hence,' people travel to develo'ping
nations where nature is still unspoiled or where the remains of andent civilii ati o·n s
are located. Developing nati o·ns realize that th'eir historical sites or traditi on·aI t o
wnf an'd
n ighborho.ods untouched by .progress are economic assets. Lighthouses, harbors /
and fishing .piers are ideal tourist ·att ractions. · , · . · . . - _._, ·
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