 It was in the last week of June 2020 when a video went viral in the social media.

It was
avideo of the staffs of the J&T Express, a local courier company, were recklessly hurling
the packages inside their truck.
 According to Coconuts Manila (2020), the J&T said that they would like to take the
responsibility for the incident and assures the public that they considered it as an isolated
case wherein they will monitor their branches and warehouses for a whole day with strict
protocols for handling the shipments.
 They also included that they have already identified the people who were included at the
incident or video and will receive proper sanction for their deed. Moreover, as for their
customers, they said that they have plans in giving incentives to their loyal customers,
however, there was no statement regarding the compensation for the damages for the
deliveries.

In accordance with the issue, according to Aguilar (2020), a writer from Philippine
Inquirer, President Duterte threatens to shut down the J&T Express for the mishandling of the
packages. In addition, the President also ordered the Criminal Investigation and Detection Group
or CIDG, the National Bureau of Investigation, and the Bureau of Internal Revenue to investigate
the said courier company. The President also added that due to the massive complaints, he will
close the courier company whether they like it or not after the investigation. However, the
courier company still does not have responded on the President’s pronouncement.

References:

Aguilar, K. (2020). Duterte threatens to shut down courier firm over alleged mishandling of
parcels. Retrieved from https://newsinfo.inquirer.net/1299883/duterte-orders-cidg-nbi-
bir-to-probe-jt-express-over-alleged-mishandling-of-parcels/amp.

Video of packages being recklessly hurled an ‘isolated case,’ says J&T Express Philippines.
(2020). Retrieved from https://coconuts.co/manila/news/video-showing-packages-
recklessly-hurled-an-isolated-case-says-jt-express-philippines/.