SCT: Aug10

Supply Chain Today August 2010

Aug 2010
Contents
Featured on the cover: SAPICS Sustainability
Criterion Equipment 4 Good Turn Out 29 Functional Packaging
Tel: (011) 966 9700
www.criterion.co.za Cover Story Railways & Ports
5 Living Up To its Promise 31 Container Terminal leads in
CSCMP Productivity
7 2010 Conference Tour
Warehousing
Barcoding, Labelling, Scanning 33 Raising the Bar
and RFID
9 Smart Tags Get Smarter Market Forum — Supply
11 We Are Being Ripped Off 35 Market Forum
13 Food For Thought
Racking and Shelving Endorsing Bodies
15 Cashing In On Cash ‘n Carry Afritag (div of Smart Card Society)
17 Toughing it Out CGCSA (Consumer Goods Council of SA)
CILTSA (Chartered Institute of
Market Forum — Unit Logistics & Transport: SA)
20 Market Forum SAEPA (SA Express Parcel Association)
Warehouse Management Systems SAPICS (The Association for Operations
23 In for the High Jump Management of Southern Africa)
also mailed to:
Outsourcing CSCMP (Council of Supply Chain
27 Take the Market By Storm Management Professionals)
Copyright The monthly circulation is 4 025

All rights reserved. No editorial matter published in Supply
Chain Today may be reproduced in any form or language without Proprietor and Publisher: Advertising Sales:
written permission of the publishers. While every effort is made PROMECH PUBLISHING Lelanie Lane
to ensure accurate reproduction, the editor, authors, publish- Tel: (011) 781-1401
ers and their employees or agents shall not be responsible or Fax: (011) 781-1403 DTP: Zinobia Docrat and
in any way liable for any errors, omissions or inaccuracies in Sean Bacher
E-mail: sales@supchain.co.za
the publication, whether arising from negligence or otherwise supplychain@promech.co.za Printed by:
or for any consequences arising therefrom. The inclusion or Website: www.promech.co.za Typo Colour Printing
exclusion of any product does not mean that the publisher or Tel: (011) 402-3468
Managing Editor:
editorial board advocates or rejects its use either generally or
Susan Custers
in any particular field or fields.

SAPICS
Good Turn Out
The Terry Smee Award for best speaker was The South African Brewries Award for the most The Sapics Award for best written paper from
awarded to Karl Manrodt innovative presentation was awarded to Abrie a practitioner was awarded to Mark Hunter
de Swardt of Imperial Logistics of Eskom
Despite the recession,

delegates turned out
in droves to attend the
Sapics Conference and
Exhibition held at Sun
City in July.
I
nteresting papers, a bus-
tling exhibition hall and
the usual festive and
social atmosphere cul-
minated in the Terry Smee
Award for the best speaker
at the Conference going to
Karl Manrodt of Georgia
Southern University in the
USA, whose presentation on
“Vested Outsourcing” inspired
delegates.
The South African Breweries
Award for the Most Innova-
tive Presentation was this
year awarded to Abrie de
Swardt of Imperial Logistics,
for his presentation entitled
“Greening Transportation in
the Supply Chain”.
The Sapics Award for the
best written paper from a
practitioner was presented to
Mark Hunter, of Eskom whose
paper addressed “Getting rid
of your clutter.”
Exhibitors ran fabulous com-
petitions during the confer-
ence, and prizes included a
Hyundai Atos from Imperial
Logistics.

COVER STORY
Living Up to its Promise

Criterion Equipment, suppliers and supporters of material han- handle sizeable loads of cans and bottles. The
dling equipment, has seen a significant turnaround in business latest TCM engine powered forklifts, with new
since its take over by Invicta Holdings Limited a year ago. features for efficient operation in demanding
Among other things, the company has implemented a struc- conditions and for enhanced operator comfort,
tured programme to improve its service, has restructured its are further improving handling efficiencies at
management team and introduced a new operating structure. the plant.
C
riterion Equipment has traded
in South Africa for nearly 40
years as the sole distributor
of TCM forklifts and has sold
over 10 000 TCM material handling
products to the local market,” says
Shaun Collins, national sales manager,
Criterion Equipment.
“A particular focus of the new man-
agement team is to develop a national
workshop support facility and to sub-
stantially increase parts stock holding
for on-demand availability.
Substantially reduced vibration
“One of Criterion Equipment’s great-

est strengths is its ability to provide a
wide range of quality branded materi- Left, Brenton Kemp, managing director, Criterion Equipment, Tony Sinclair,
als handling products, which include CEO, Capital Equipment Division, Invicta Holdings Limited, Shaun Collins,
not only standard units, but ‘special’ National Sales Manager, Criterion Equipment
models, where particular market needs
arise,” he says.
New range
The brand The newly designed iNoma range has been up-
The company’s service encompasses the sale of graded and re-designed for easier access, greater
new and used forklift trucks, long and short term operator comfort, improved manoeuvrability,
rentals, service and maintenance contracts, as enhanced safety and extended service life.
well as the supply of genuine TCM parts.
These new forklift trucks ensure substantially
Included in the TCM range are internal combus- reduced vibration with the use of dual floating
tion forklifts, with capacities between 1.6 and 45 systems for both the engine and the hood.
tonnes, battery powered counterbalance forklifts
The four point rubber cushion absorbers between
from 1.5 to 4 tonnes and battery powered reach
the seat and engine and its transmission, minimise
trucks, with capacities from 1.5 to 1.8 tonnes.
the transfer of vibration to the operator. The same
Specialist areas of operation of these machines four point suspension in the hood also reduces
include storage and logistics, warehousing, the vehicle vibrations.
motor industry, fleet solutions, freight and trans-
There is also an increased floor space for easier
port, mining and manufacturing.
foot manoeuvring, a lever which is positioned to
Success into Africa the right of the steering wheel for easier entry and
Criterion Equipment, which has supplied TCM exit and a multifunctional suspension seat. A resin
forklift trucks to The Southern Bottlers Group in screen on the overhead guard ensures comfortable
Malawi for over 35 years, has recently delivered operation in all weather conditions.
eight new machines to the company’s warehouse By lowering the dashboard by 70mm and the bar
facility in Blantyre. by 190mm, visibility for the operator is improved
These double pallet handlers, with a 2.5 and 3 by 50%. The re-shaped counterweight increases
tonne capacity, are used by Southern Bottlers to safety during backward movement.

COVER STORY
Safety features in- TCM steering axels have been strengthened for
clude an anti-roll enhanced durability in demanding applications.
mechanism during Mast supports, tilt cylinders and tie bars have
turning, a neutral been re-designed to construct a sturdier mast. Oil
safety mechanism filled lift cylinders have also increased durability
where the engine can- of this series.
not be started unless
the change lever is in Optimal positioning of the fan, radiator and muf-
the neutral position fler, has improved the airflow and reduced the
and high mounted operating coolant temperature for more efficient
rear combination operation.
lights that are easily
visible. Operator visibility has improved by 50%
Forklift
These environmentally friendly forklift trucks,
improvements
which conform with new emissions control and
The new fork landing
energy management systems, have been designed
mechanism encom-
for reduced maintenance requirements.
passes a fork lowering
speed that deceler- Comprehensive service
These environmentally friendly forklifts conform with new ates at a height of ap- TCM machines are available from a network
emissions control and energy management systems of Criterion Equipment branches and carefully
proximately 150mm
above the ground. selected dealers and agencies in most of the
This enables accurate placement of the forks major centres throughout Southern Africa and
onto the pallet. in neighbouring countries.
The front and rear stability has also been improved Criterion Equipment, Shaun Collins, Tel: (011) 966 9700,
for stable and more consistent cargo handling. The Email: shaun@criterion.co.za, www.criterion.co.za

CSCMP
2010 Conference Tour

Once again, the Southern African Roundtable of the CSCMP required. Should the exchange rate vary signifi-
in conjunction with Logistics Management is organising a USA cantly from this, it may be necessary to adjust
Supply Chain Study Tour, incorporating the 2010 CSCMP An- these rates accordingly and the costs of visas
nual Conference being held in San Diego, USA. The tour will are not included.
be taking place from Thursday 23rd September to Monday 4th
October 2010. Single Accommodation
US Dollars SA Rand
Tour program CLM Member 6,406 48,103
• A full day’s sightseeing and getting to know Non-Member 6,931 52,040
the SA group in and around the historic San
Diego area
• 31/2 day CSCMP Annual Conference which
includes:
The cost of the optional full-day work-
• Conference Registration shops on Sunday 26th September are:
• One-day Supply Chain Educator’s
Conference CSCMP Member $399 R 2,995
• Three general sessions by renowned Non Member $499 R 3,745
speakers
• A Supply Chain of the Future Exhibi-
tion and Contact Area
• 20 specialist concurrent tracks The cost of the Conference Site Tours
(114 sessions) are:
• 24 Additional educational sessions • Petco Park $12 R90
as part of the “Supply Chain of the • CEVA Logistics $30 R225
Future” Display
• San Diego International
• A Supply Chain Literature and Book
Airport $30 R225
Store
• GES Warehouse $30 R225
• Two days of additional privately organised site
visits (on Thursday 30th Sept & Friday 1st • US Aircraft Carrier $30 R225
Oct after the CSCMP Conference). Sites are
still being selected and finalised. There will
be a minimum of three site visits per day. Booking
Should you like to find out more about the tour,
• Accommodation, meals and gratuities. It is
query any of the abovementioned details, or make
preferable for the group to travel and stay
a firm booking, please contact Mike Johnston
together where possible to get maximum
at Tel: (011) 678-1820, Fax (011) 678-8715,
benefit from the tour. Single and shared ac-
Cell (082) 899-9945 or e-mail logmgt@distri-
commodation can be catered for.
bution.co.za
Cost Please come and join us on this highly educational
The indication costs for the 2010 CSCMP Confer- trip. The overall value of such an experience is
ence and Study Tour, subject to final bookings likely to far outweigh the direct costs.
are as follows:
Full details of the Conference program are available on
These costs assume exchange rates of R 7.50 the CSCMP website at www.cscmp.org
to the US$, and a minimum tour party of ten is
Engineer Placements
Shared Accommodation Professional opportunities
US Dollars SA Rand Our job board continues to display a wide variety of
excellent job positions that you can review and apply
CLM Member 5,343 40,131 for on- line. Keep your credentials on our secure and
confidential database
Non-Member 5,868 44,068 www.engineerplacements.com

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BARCODING, LABELLING, SCANNING & RFID
Smart Tags Get Smarter

“Up until now, the standard UHF tags commonly used in retail
stores such as Walmart have been able to say ‘I’m here,’ and
provide data, but they haven’t been able to give the precise lo-
cation of the item they’re attached to,” Barry Bateu, MD of Har-
monic Solutions, tells “Supply Chain Today”.
O
ther tags sions regulations, European certifications and has
have this ICASA approval.
a b i l - This advanced antenna system incorporates
ity, but complex mathematical algorithms and signal
they’re non-stan- processing techniques, similar to those that
dard, so they haven’t have been applied to military target acquisition
been used across the and tracking systems. In fact, Barry tells us that
board. RF Controls’ the system has already proved itself in several
Intelligent Tracking military applications. “Using ITCS, it’s possible to
and Control System complete a stock-take at a military encampment
(ITCS), overcomes in 20 minutes,” he says.
this problem. It’s the
reason I shot to the Managing costs
States to secure the According to Barry, the antenna plays a large role
agency as soon as I in minimizing costs, since the system requires only
heard about it,” he a single antenna to do the work of multiple con-
chuckles. ventional RFID reader systems. One ITCS antenna
Barry Bateu Using standard Gen- can cover two or three adjacent dock doors in a
eration-2 UHF tags, warehouse. In retail applications, its reach can
which already have a following among 70% of extend beyond the doorway of a store, providing
the global market, readers
can identify, locate and
track tagged items in real
time. The tags, which are
either passive or battery-
assisted, are inexpensive
and readily available. They
can be attached to clothing,
electronic equipment and
pharmaceuticals, as well
as to containers, in order
to track their contents.
It’s the reason I shot to the States to

secure the agency as soon as I heard
about it
Distance scanning
The system can also read
from further away. Wide
area zonal monitoring is
achieved using innovative
‘smart antenna’ technol-
ogy, which can pinpoint
an individual RFID tag to
within 30cm. The antenna
is compliant with RF emis-

Zonal monitoring of inventory location and movement
Now it will be possible to predict theft, for example by

monitoring stock that is moving towards doorways what is going out the door,” adds Barry. “Typical
systems will only let you know what’s leaving the
far stronger controls against stock theft. store, but now it will be possible to predict theft,
for example by monitoring stock that is moving
“I see tremendous opportunities in retail, where
towards doorways instead of sales counters.
antenna could replace booms in shops to tell you
“Information on the tag will also allow management
to determine the level of ‘force’ required for the
situation. A R2000 bottle of perfume may warrant
firmer action than a R50 hat,” he laughs.
INSULATED IMPACT TRAFFIC DOOR Stock management

Over and above stock theft, ITCS will also allow
effective management of items by locating missing
items as well as delivering real-time inventory
visibility for multi-faceted improvements in op-
erations. “Consider the fact that most shoppers
won’t spend time looking for items that appear
unavailable,” explains Barry.
“The system can advise management that a
particular rack of jerseys is out of size 36s, for
example. Or it can raise a note when it detects
a maroon shirt in a rack of black ones. This
way, shoppers can find what they want where
they expect to find it.” In retail and other areas,
these capabilities also lead to improved picking
and replenishment process efficiency.
With applications spanning the gamut of tracking
� Fully gasketed heavy duty swing door.
TM
and identification applications, from inventory,
� Lightweight yet robust.
capital assets, tools and even people, ITCS looks
Withstands heavy traffic such as carts and
set to turn the RFID industry on its ear.
�
motorised man ridden vehicles.
� Impervious to moisture, acid, petroleum products,
salt solutions, animal fats and insects.
“I’ve been in the auto-id industry for 20 years
and RFID has always been a neat technology but
APEX it’s never been really practical,” says Barry. “ITCS
STRIP CURTAINS
AND DOORS offers a new way of using RFID tags, providing
opportunities for new applications. I think it will
open up great avenues for the technology.”
Barry Baetu, Harmonic Solutions, Tel. 011 887 3333, email.
Designed by Atomic Design Studio. Produced by Coralynne & Associates Tel: (011) 422-1949 barry@harmonicgroup.co.za, www.harmonicgroup.com
10 Supply Chain Today August 2010

We are Being
Ripped Off
Are South African’s, like the rest of the world, being ripped off when it comes to the price of toner and ink
cartridges? The answer is a definite Yes! In fact, South African’s are doubly cheated as the already-inflated
price of toner and ink jet cartridges is much higher here than the exact same product overseas.
S
upply Chain Today” phoned
local companies, searched The comparison he supplies speaks for itself
the internet and spoke to Example 1:
several end-users who are The total costs calculated over five years, 15 000 pages per
up in arms about the price of toner month, 20% density, A3 page, including initial price of printer
and ink replacement cartridges, es- and all consumables except paper.
pecially when they cost more than
the printer itself. And it seems that Line Printer (500LPM, 24hr duty cycle) cost = R39 768
printer manufacturers are not moved Versus
by the outcry about a product that Laser printer (50ppm, A3, mono laser printer) cost =
costs ten times more per gram or R589 444
millilitre than the most expensive
caviar or perfume in the world. Example 2:
The total costs calculated over five years, 5 000 pages per
Liquid gold? month, 20% density, A4 page, including initial price of printer
The Mnet actuality programme, Carte and all consumables except paper.
Blanche, delved into the matter
comparing the price of fuel at R8 a Dot Matrix Printer (80 column, 570cps printer) cost =
litre, or perfume at R4 000 a litre, R129 580
against that of printer ink that comes Versus
in at a staggering R20 000 a litre.
Laser Printer (28ppm, A4, mono laser printer) cost =
That’s what it costs if you buy an
R1 017 066
OEM product. And no, it does not
contain gold dust.
One journalist wrote: ‘Printer ink is one of the
most expensive thing in the world when you Making up the loss
break down how much it costs per millilitre. So The main manufacturers are not responding but
why does it cost so much? Simply put, because we found one comment on the internet trying to
they can.” justify the business model they all basically follow.
“The dynamics in terms of the cost of the cartridge
needs to be understood,” says one manufacturer.
“As a consumer, I wouldn’t be looking at it in terms
of what the cost is per litre or per gram, it’s about
the yield that it can deliver. We typically don’t make
money in terms of bringing the hardware to the
market and in some instances we are investing in
getting that printer there. So if the consumer after
a short period of time says, ‘I don’t like this,’ and
ditches it, it’s been an expensive exercise.”
Printer manufacturers argue they are pricing the
hardware at a loss so that the printer sells and so
they make up for it with cartridge sales. There are
generic replacement cartridges on the market at a
lower cost than the OEM’s, but everyone we spoke
to is reluctant to use substitute products because
they damage the printers by clogging the print head
on ink printers, or the drum on laser printers.
Supply Chain Today August 2010 11

Insult to injury An alternative

Sounds a bit like the cellphone industry where “SA Mechanical Engineer” speaks to Rodney
you get the phone for ‘free’ but the minutes Bartman of Roan Systems who compares the
cost plenty. Here, of course, there is a lot more long term costs of printing using different types of
technology in a phone, a lot more functionality, printers on a calculator they specially developed
a lot more infrastructure required and it doesn’t for this purpose. “Our clients who have converted
usually last less than a year and cost so much to printing all their everyday internal printing on
to fix it’s not worth the trouble. line printers will never look back, we’ve saved
them millions in printer consumables,” he says.
As a consumer, I wouldn’t be looking at it in terms of “Many companies do not consider lifecycle costs
what the cost is per litre or per gram and don’t know what their printers cost them over
the long term. They buy purely on initial acquisi-
To add insult to injury, the local cost of some tion outlay but we’ve proved over and again that
original cartridges is much higher than the same substantial costs can be saved by using different
brand and model in the United States. The com- print technologies.”
panies we interviewed seemed to be complacent Undoubtedly the price war in ink and laser
by simply accepting it as one of those things. But cartridge replacement is here to stay in spite of
everyone’s ears twitched when we suggested there generic replacements getting better and better
might just be an alternative available. all the time. As long as everyone is prepared to
Most documents being printed are purely to have pay for the luxury of laser-printed documents for
something clearly visible on paper. They are not everything they print, the price just won’t come
printed for presentation purposes and so do not down. For those who are serious about lifecycle
require the neat clean finish of a laser printer. costs, there may be a way out.
Why then not use a line printer, or even a dot Rodney Bartman. Roan Systems, Tel: (011) 462-8880, Email:
matrix printer for that matter? rodneyb@roan.co.za

Food for Thought

With the new Regulations relating to the Labelling and Advertising of Foodstuffs (R146 of 1 March 2010)
being introduced, manufacturers have to seriously review the way in which they’ve labelled products in the
past.
S
upply Chain Today” spoke to Yolandé van months is granted for implementation of the
der Riet, nutritional specialist within the majority of regulations. Until then, both sets of
Food Safety Initiative (FSI) division at Regulations (R2034 and R146) will be applicable,
Consumer Goods Council of South Africa in other words, “the old and new regulations will
(CGCSA), for some insight into the motivation run in parallel until 1st of March 2011, allow-
behind the new Regulations, and how it will ing companies time to get their ducks in a row.”
impact the local market. However, it should be noted that R2034 would
The FSI – under the auspices of the CGCSA – is still be utilised for the purposes of law enforce-
an industry associa- ment until 1st March next year.
tion which renders a Protecting the consumer
scientifically-based “A number of issues have been addressed, principally
service to its mem- for the protecting and informing of the consumer,”
bers on food safety Yolandé continues. “For instance, the existing
and nutrition mat- list of definitions has been extended, sections
ters. FSI members pertaining to allergens have been updated and
thus benefit from this stipulations in terms of nutrient content claims
expert knowledge, are more comprehensive. Every food manufacturer
along with the op- will now have to go back to their labels to see
portunity to attend whether they comply or not.”
events such as the
The intention of the new Regulations is to provide
recent series of train-
consumers with the means to make informed
ing courses address-
food choices, as well as limiting the potential for
ing the mentioned
misleading some consumers with information that
Regulations. These
is either accidentally or deliberately ambiguous.
courses are avail-
“The Department of Health wants to ensure that
able to anyone with
all claims on labels are truthful and have sufficient
an interest in the
substantiation” explains Yolandé. “The Consumer
Yolandé van der Riet subject.
Protection Act will most probably also drive this
and consumers will become more aware of what
There were various loopholes that needed to be closed they consume.”
Revised regulations
According to Yolandé, the updated Regulations
have been in the pipeline for some time. “This
is a revision of R.2034/1993 of the Foodstuffs,
Cosmetics and Disinfectants Act (Act 54 of 1972),”
she tells us. “It was implemented in ’93, but the
Department of Health has since realised there
were various loopholes that needed to be closed
in order to align it with international protocols
and scientific research.” Some of the provisions
in the new Regulations also relate to the World
Health Organisation (WHO) and Food Agricultural
Organisation’s (FAO) Global Strategy on Diet,
Physical Activity & Health – an international
initiative aimed at the improvement of human
health worldwide.
“Although the revisions were introduced on 1st
of March 2010, a commencement period of 12

Updated rules
According to information available
on the Department of Health website
(www.doh.gov.za), new labels will be
required to indicate “Use by” dates
to maintain food safety by avoiding
microbial growth due to decay. “Best
before” dates will be mandatory for
non-perishables to ensure optimum
freshness of these products.
The DOH adds that consumer health
will also be protected by the inclu-
sion of a declaration of common food
allergens. In addition to this, labels
will need to provide information
about the contents of the product,
such as colourants and preservatives.
If labelling information is checked
for correctness, for example by an
inspector, producers will be required
to support the validity thereof within
48 hours.
Saying that your brand of rooibos tea is
caffeine-free is confusing since all
rooibos teas are generally caffeine free
The DOH further stipulates that in

instances where emphasis is placed
Labels will provide consumers with information with which to make informed
on a specific ingredient, such as olive nutritional decisions
oil in margarine for example, manu-
facturers will be expected to provide
Quantitative Ingredient Declarations
(QUID) to indicate percentages of the
ingredient indicated. Comparative
claims, such as “low fat” vs “reduced
fat” will come under scrutiny too.
Returning to an FSI perspective,
Yolandé continues, saying: “We’ll
also be seeing closer attention paid
to ‘negative’ claims. For example,
saying that your brand of rooibos tea
is caffeine-free is confusing since all
rooibos teas are generally caffeine
free.”
Accountability
“Each word and image should have
real meaning and should be justifi-
able,” she tells us. “It should further
Companies will now need to validate advertising claims on packaging
be noted that the title of these Regu-
lations refers to both labelling and
advertising; thus being regarded as one entity. to South African conditions. It might also address
All players should be working towards providing issues such as health claims on foodstuffs; serving
honest and complete information so that the sizes; and the Glycaemic Index (GI).
consumer can make healthy choices.” “Basically, the goal is to inform the consumer,
The new Regulations form part of phase 1 of the protect the consumer, and also protect the manu-
initiative. The second phase of the process will facturer who has ensured accurate and honest
most probably relate to further food labelling- labelling,” concludes Yolandé.
related matters including the development of a Linda Brink, CGCSA, Tel. 011 789 5777, email. lb@cgcsa.
nutrient profiling model suitable and applicable co.za, www.cgcsa.co.za

RACKING AND SHELVING
Cashing in on
Cash ‘n Carry
Finding a niche in a highly competitive market is no small feat, but Stan-
ley Aucamp is a determined man. The MD of E. S. E. Manufacturing (Pty
Ltd) has cashed in on a growing South African trend which is reaping rich
Stanley Aucamp
rewards for the company.
W
hen “Supply Chain Today” meets Stan Good design
at his Pretoria offices, he shows us Although bulk retail outlets may not immediately
a pile of paperwork for projects in spring to mind as examples of ground breaking
progress that would have any rack- design, Stan soon sets us straight in terms of the
ing and shelving specialist dancing with delight. importance of a well-planned outlet. “An organ-
“Cash ‘n Carry stores make up 30-40% of our ised flow of storage equipment makes it easier
business,” he says, showing us floorplans for a to sell volumes,” he assures us. It becomes clear
number of huge facilities. The stores are vast, with that intelligent shop fitting is about encourag-
ing shoppers to buy more items, with attractive
If they don’t get up to scratch, the guy next door will layout and pleasant colour schemes enhancing
take over their business the experience.
“Even high volume retailers can benefit from a
a recent job in Polokwane measuring 8000m2 and
modern look, and companies are realising that
boasting 86 till points. “We specialise in revamps
if they don’t get up to scratch, the guy next door
of existing installations, where we’ll respray and
will take over their business. Since racking can
repair existing equipment and replace outdated
be a costly purchase, many will invest in the
systems to give the facility a new look.”
process by upgrading a row per month. If they
Tidy, attractive shelving encourages shoppers to purchase bulk items

don’t upgrade annually, it could cost them millions Planning flow

by the time they get to it,” he adds. Before items are specified, however, it’s vital to
With shopfittings covering everything from stan- get the plan right. A successful installation starts
dard racking to items such as broom racks, sweet at the drawing board and Stan shows us detailed
baskets and storages for chips, there’s more to a diagrams which dictate everything from the layout
successful installation than you might imagine. of racking, to what items will be packed on each
shelf. ESE remains involved from inception through
I have about seven guys in Soweto with stores the size to the very last stages of completion.
of a garage. Every month they come in and spend a little “When planning the flow of the racking, we study
more shopper mentality to get an understanding of
how the average person would move through the
“There are numerous ways of using equipment to store and what items they would pack first. We’ll
optimise capacity,” Stan continues. “For instance, also check sales of products to ensure that fast
heavy items are stored on heavy duty shelving, moving lines are made accessible.
with lighter goods kept tidy in gondolas. We also
“I gain a lot of insight from following the retail
replace lightweight shelving with heavy duty to
trends reflected by industry giants like Pick n
carry more weight.” ESE’s product range includes
Pay,” he acknowledges. “For instance, we’ve
some extremely sturdy equipment, with a new
learned to accommodate shopping requirements
structural system designed to span up to six metres
for ease of packing. Heavier items should be
with a loading of 1.5 tonnes per metre.
placed at the bottom of the trolley with
lighter ones on top to avoid damage,
so we organise the aisles to allow for
this. Also, by packing products neatly
in uniform colour schemes, customers
can see exactly what’s available without
having to search for it. Some stores as-
sign staff to each aisle to ensure that
this order is maintained.”
Small guys too
According to Stan the cash ‘n carry wave
often begins as a ripple, with small
vendors who set up shop to sell items
they’ve bought in bulk elsewhere. “We
see about 20% of our business coming
from the small guys, buying for one or
two thousand rand at a time. I have
about seven guys in Soweto with stores
the size of a garage. Every month they
come in and spend a little more because
even they realise the importance of
organisation.” No doubt the company’s
45% BEE shareholding approves of this
particular market sector.
“Here, cost is certainly a consideration.
Nowadays a small setup can amount
to a large bill; obviously the higher the
volume, the cheaper the unit price,” he
admits. “We manage costs by incorpo-
rating new and second-hand equipment
and plan for ease of expansion four or
five years down the line.” These en-
trepreneurs invariably grow bigger and
when they do, Stan’s the man they turn
to for their larger installations. Judging
from the wealth of healthy contracts the
company’s handling at the moment, it’s
a strategy that has paid off.
Stanley Aucamp, ESE Manufacturing, Tel. 086
010 3292, Fax. 012 800 4212, email. stan@
Products should be arranged so that customers can clearly see what is available ese-sa.co.za, www.ese-sa.co.za

Toughing It Out
Tough economic climates call for innovative thinking and very often, this involves reviewing existing processes
and refining the system. This approach has given many companies fresh insight into their own operations.
A mezzanine floor installation
W
e’ve been exploring methods of
improving our current offerings and
the customer service sector has been
our focal point,” Ron Bonthuys of
Dexion Cape tells “Supply Chain Today”. As a
supplier of racking, shelving, mezzanine floors
and small parts storage, Dexion has witnessed
first-hand the fluctuations of the warehousing
market and has adapted accordingly.
Ron Bonthuys
It goes beyond simply installing shelving, storage or
conveyor systems
customers with whom we have built solid rela-
tionships with over the years,” says Ron. “One
“Networking and referrals have always provided the
such customer is Digistics, who warehouse and
bulk of our business, so it made sense to capitalise
distribute for two large, iconic fast food outlets.
on this. It’s a matter of fostering good associations
Digistics has a number of large freezer and am-
with existing clients,” he emphasises.
bient distribution centres located around South
Good relationships Africa, for which we have supplied high-rise pallet
“We are fortunate to have a number of loyal racking and drive-in racking.

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“We monitor their racking on a regular basis, as

with our other customers, and provide inspection
reports with the required remedial action in order
to keep the racking systems in a safe condition.”
Dexion’s regular inspection service includes
audit, reporting and recommendations, offering
clients peace of mind regarding the safety and
functionality of their equipment.
Project potential
“It’s important to recognise that every project
has the potential to win you more business down
the line, both with the original client and with
those who see your work. It goes beyond simply
installing shelving, storage or conveyor systems.
It’s necessary to advise on the best possible sys-
tem and design for optimum efficiency using the
latest technology so that your client is absolutely
satisfied with the result.
We’ve already handled installations for

foreign aid organisations
“Each job needs to take you further. This can be

particularly challenging during hard times when
projects are not as lucrative as they may have been
in the past,” he admits. “The issue has compelled
us to streamline operations further, as well as
look to options that make us more competitive.
We’ve developed an exciting relationship with
Dexion Australia, which is capable of providing
materials at very accessible prices.”
As a manufacturer that supplies to the greater
Australasian market, sheer volume keeps produc-
tion costs down, allowing Dexion’s Australian
division to supply products at costs that give
Dexion Cape a vital edge in a sector that’s seen
some serious belt-tightening in recent times.
Back to work
“Now that the excitement of the World Cup is eas-
ing, people are realising that it’s time to knuckle
down and get back to work, but the feeling is
generally more positive than it’s been in a long
time,” Ron tells us.
“We have a lot in the pipeline right now. We’ve
been looking at new ways of exploring and ex-
panding into the market, broadening our horizons
by looking into Africa, which has tremendous
room for growth.
“The global interest in our continent will bring
tremendous opportunities, and we’ve already
handled installations for foreign aid organisa-
tions,” he says. Certainly seems to be a case of
growth through adversity, and with any luck, the
survivors of the economic crunch will emerge
stronger than before.
Dexion supplied high-rise pallet racking and drive-
Ron Bonthuys, Dexion Cape, Tel. 021 552 0220, email. in racking for Digistics distribution centres around
ron@dexioncape.co.za, www.dexioncape.co.za South Africa

Market Forum
Hyster JXN forklifts feature a zero turning

radius steer axle
Satisfying the palate or congested loading bays to speed up load handling,”

Sending wine all over South Africa and to more than 35 says Bartho.
countries around the world, Robertson Winery in the Hyster designed the JXN operating environment to main-
Breede River Valley requires round-the-clock reliability in tain comfort and performance for an entire shift. Features
the logistics department. To help meet tough distribution include a full suspension seat to enhance ride comfort and
demands, the winery has invested in next-generation Hyster reduce whole-body vibration levels, maximum forward and
electric forklift technology from Barloworld Handling. fork tip visibility, a “heads-up” information display, easy
The most recent forklift upgrade at Robertson Winery, one on-off access, more than ample foot space and a fully
of the largest wine producers in South Africa, involved 13 adjustable steering column.
two-tonne Hyster J2.0XN machines acquired on a 84-month Virtually maintenance-free components such as wet disc
full-maintenance rental contract. The winery also uses two brakes and brushless AC motors mean that JXN trucks
previously acquired 2.5 tonne Hyster ACX forklifts fitted require a full service check only after 1 000 hours
with push-pull attachments for container loading, and a
Barloworld Handling, Heidi Gouws Tel: (011) 898.0100, Email:
1.75 tonne Hyster on short-term rental.
hgouws@barloworld-equipment.com
Robertson Winery was the first South African company to
acquire forklifts from the new Hyster JXN electric range
– testament to its experience of Hyster and Barloworld
Handling over the past ten years.
“Hyster forklifts are reliable, durable and operator friendly,
and we receive excellent service and support from Bar-
loworld Handling, with a fast response time from their Image lifted to new heights
area-based technician,” says Robertson Winery technical The reputation and status of Jungheinrich in South Africa
manager Bartho West. “Breakdowns are minimal and any is set to be regenerated with a re-launch of the global
problems solved quickly and efficiently.” company’s range of materials handling machinery, through
The Hyster JXN series incorporates a range of next-generation an association with a local entity, JHR Equipment SA.
productivity-enhancing features. These include a zero-turn German-based Jungheinrich is internationally-recognised as
capability that is an industry first for four-wheel machines one of the world’s top three leading manufacturers of forklift
at the lighter end of the counterbalanced scale. trucks and materials handling equipment, employing more
“Together with the compact JXN chassis design, the zero than 8 000 people in over 100 countries. However, during
turning radius axle enables fast manoeuvring in tight aisles the number of years it has been active in South Africa,

Market Forum
the company has not remains flexible and transparent for complete visibility
met its South African from both sides,” says Wim Dessing, managing director
market projections as of Apex Strip Curtains.
a result of insufficient Two types of doors are available from Apex, the Apex SR
representation. 9000 insulated impact heavy duty traffic door and the
It was for this reason Apex high speed roll-up and fold-up door.
that JHR Equipment SA Apex Strip Curtains, Wim Dessing, Tel: (011) 452 8723, www.apex-
was set up as the exclu- strip.co.za
sive regional partner to
offer the complete range
of this product, as well
as provide backup ser-
vice and spares avail-
ability.
Alan Keschner
According to JHR Equip- A decade of success
ment SA chairman, Alan Psion Teklogix has celebrated 10 years of success and
Keschner, “In the past, a few local distributors sold other growth in the Southern African market.
brands of standard forklifts as well, and were thus only
According to previous Country Manager, Raymond Hoy,
able to sell specialised Jungheinrich warehousing related
when Psion Teklogix entered the South African market 10
machines - effectively reducing the ability for clients to
years ago, the team was confident of achieving success in
select and standardise on the Jungheinrich brand.”
the local market. The company achieved an exceptional
Jungheinrich is a well-respected company with a reputa- track record, by not only reaching, but exceeding the
tion for building top-quality equipment. “In South Africa, planned target within the first five years. “We sustained
however, it has been unable to realise its potential during a 50% growth pattern, an unprecedented achievement in
the many years that it has been competing in the mar- any language and the company continues to excel because
ket,” explains Alan. “Instead, products were often sold as it can rely on of a team of loyal, professional people to
second-string, and servicing was not up to Jungheinrich’s support the company’s exceptional service offering,” com-
expectations, due to the fact that the Jungheinrich brand ments Raymond.
was sometimes in competition within their own range of
Michelle Hollis, Psion Teklogix Country Manager agrees
products.”
wholeheartedly and says that financial storms as well as the
JHR Equipment SA, Colin Govender, 082 322 7723, Email: info@ ups and the downs come with the territory when a company
jhrequipmentsa.co.za, www.jhrequipmentsa.co.za has shared 10 years with local industry. “Throughout the
10 years, focus on our core values of service and product
excellence never wavered and I am convinced that this
is one of the most important contributory factors to the
company’s continuing strong track record.”
Psion Teklogix was ready to answer the call when local
Reducing wastage
The extreme fluctuations in the weather being experienced
over the past few months can cause havoc in environments
where temperature and humidity control are major issues.
Spoilage of food, pharmaceutical or other temperature
sensitive products because of unwanted exposure to exces-
sive heat or humidity is costly and a major inconvenience
to the market.
Apex Strip Curtains has spent the past 27 years research-
ing, engineering, manufacturing and perfecting a range of
products that will significantly aid the control of ambient
temperature in production, processing and packaging
facilities as well as in grocery stores.
The Balledge design on the company’s general strip cur-
tains allows for optimum sealing and temperature control
while ensuring that the individual strips do not snag or
scratch goods and people moving through the opening.
This feature also strengthens the strips, ensuring a longer
life, even in the harshest applications.
“The carefully engineered and formulated PVC material
used for the strip curtains is durable and even over time Apex high speed roll up door

Market Forum
Managing Director of Serco, Clinton
Holcroft, says they are looking at
various initiatives to be cleaner,
leaner and greener. “We can make
a difference by innovations in our
design technology where I believe
we are already ahead of our com-
petitors. The official policy is that
Serco cares for the environment and
will go the extra mile to reduce its
carbon footprint.”
The company has recently completed
the delivery of 26 dry freight truck
bodies and 14 semi-trailers for
Unitrans Freight with the vehicles
being used to transport goods for
Pick n Pay’s Longmeadow distribu-
tion centre in Johannesburg.
The bodies are 8.85m long and have
two-tonne Slider tail lifts with the
Wisa wire birch ply floor which is
retailers and 3PL’s needed ‘Voice Picking’ solutions to hard wearing and ultra lightweight. The bodies were also
remain competitive in the global environment and to be on fitted with Serco’s new profiled galvanised steel sidewall
par with how picking was conducted in their international scuff plates.
subsidiaries and competitors.
Clinton says the new ply floor saves up to 50% of the
“Our first ‘Speech Directed’ site in South Africa went in weight compared to the current steel jack design.
in 2006 and we are still the market leader due to the
Being much lighter than the norm, the bodies offer the
level of experience and expertise we offer. Psion Teklogix
potential for significant savings in fuel consumption and
has invested heavily in Speech Directed technology and
thus lower CO 2 emissions.
we have a large client base in S.A. and internationally,”
Michelle says. In addition to the ply floor, Serco’s aluminium flooring
being used by on its refrigerated vehicles also offers sig-
Psion Teklogix had installed over 1 500 voice picking
nificant weight savings.
terminals locally, and growth continues as more major
retail chains change to a voice picking system to increase “The floor surface is designed for low noise emission,
accuracy and productivity. particularly when running forklifts and pallet jacks. The
high grade aluminium used is the key to weight saving
It is only fitting that during Psion Teklogix South Africa’s
over the current aluminium reefer floorings available,”
10th anniversary, Teklogix is launching a range of innova-
he says.
tive tools in the voice environment, and on the handheld
side there will be some rather exciting new products to Serco, Clinton Holcroft, Tel: (031) 508 1000
address the requirements
of diverse markets.
Psion Teklogix, Michelle
Hollis, Tel: (011) 805 7440,
Fax: (011) 805 7444, Email:
michelle.hollis@psiontek-
logix.co.za
Green is gold
Serco, manufacturers of
truck bodies and trail-
ers, continues to make
impressive advancements
to reduce the weight of its
products so as to reduce Serco has recently completed the delivery of 26 dry freight truck bodies and 14 semi-trailers for
the CO 2 emissions. unitrans freight

WAREHOUSE MANAGEMENT SYSTEMS
In For The High Jump

It’s no secret that the complexities of warehouse management make Warehouse Management Systems a ne-
cessity in any well-organised facility. The question is how to choose the best product when the deluge of IT
jargon is so overwhelming that it’s difficult to compare.
W
hen “Supply Chain Today” speaks the ease of upgrade.” He explains that HighJump
to Richard Evans, MD of iWMS, is able to do this by using a customisable process-
the local distributor of HighJump driven approach to warehousing and a layered
Software, it’s clear we’ve come to software architecture.
the right person for insight. Having come from
a position at Microsoft in Seattle, Richard’s un- Implementation
derstanding of information technology is clearly “Once the deal is signed, we’ll meet with the cli-
a cut above the rest. When partner and former ent for a ‘define’ session,” he says. “Here we’ll
HighJump employee, Greg Robertson was picked get all the company’s experts into a room with
by HighJump Software to establish a South Af- our top technical guys to discuss and agree how
rican distributorship of the software in response all the processes should function in the ware-
to interest from Mr Price Group Limited, Richard house. Our technical team brings years of supply
was quick to get involved. chain experience and a deep upstanding of the
best practices that come standard in HighJump
An 80/20 split, where 80% of our design is standard while the company’s experts bring the in depth
best practices and 20% of the design is unique to the knowledge of their warehouse’s processes and
the vision of where they would like to take the
company warehouse.
“From day one I have been very excited about “We normally target an 80/20 split, where 80%
HighJump,” he tells us candidly. “It offers aspects of our design is standard best practices and
that I’ve never had available in my many years in 20% of the design is unique to the company.
the software industry, the main draw cards being The 20% is often where the company is looking
its incredible flexibility, the fact that HighJump will to use their supply chain to gain an advantage
support customer and partner modifications and over their competition.
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Operations Management professionals play in moving
South Africa forwards.
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“Once we’ve determined the steps to take, we’ll Quiksilver, was able to improve output by let-
start the implementation phase, which can take ting HighJump take over the work of planning
anywhere from two and a half to nine months. warehouse management. From humble begin-
We have checkpoints along the way to review nings, the brand gained rapid popularity to the
and identify possible problems or improvements. point that demand was outstripping capacity.
Finally, we test the entire system, getting the The team had to receive hundreds of thousands
customer involved to fine-tune the process. of different items and ship them accurately and
“Efficiency and visibility are the key advantage on time to thousands of customers with varying
of a WMS,” he adds. “The workforce becomes order profiles – all in an industry where inventory
directed. Using RF devices pickers are given di- changes seasonally.
rections, with the programme viewing the entire
workload and, for example, setting optimum pick Now they expect a brand new picker to do 100 lines an
paths. The visibility benefits are available because hour
of the level of detail tracked by HighJump. For
example, the system tracks all movement in the “Installing HighJump not only allowed Quiksilver
warehouse and allows the user to see exactly to rationalise activities such as picking, put-away,
what has been done to each item and where inventory control and cycle counting, but also to
each item is, to the extent that it can tell you if improve output patterns that were specific to the
an item is in transit on a fork. company,” says Richard. Previously, inventory
“The programme architecture works in ‘layers’,” checks had been a costly procedure, taking up
Richard continues. “This allows users to upgrade valuable working hours. This has been replaced
specific areas without needing to change other by an interleave cycle counting process which
areas. You can upgrade the technology layer negates the need for physical inventories.
without changing your business processes and Catching a wave
vice versa. This also means that the upgrade is The company also implemented HighJump’s
easy to do and we have many examples where our wave planning solution to speed up high-volume
clients have implemented upgrades themselves order fulfillment, allowing Quiksilver to carry out
overnight or on public holidays and been ready
for work the next day.
Racing stripes
“Adjusting the system is simple, for example
Fox Racing in the States, have procedures that
require regular adjustments. Fox rolls out a new
application every week, planning implementation
on Monday with changes going live by Friday.
“This has allowed them to streamline their
processes continuously since they started using
the software,” he says. “It’s useful that clients
are able to make their own changes and feel
confident that things will run smoothly. The best
part of this is that all documented changes will
be supported by both the iWMS and HighJump
support teams. You don’t generally see both this
level of flexibility and supportability in software
packages.”
A supplier of action sports gear, Fox Racing’s
facilities can handle up to 2 000 orders a day,
with many of its products being seasonal, requiring
fluctuating volumes of different lines throughout
the year. This calls for high-speed turnaround
time with no room for error. With HighJump,
picking rates have increased dramatically. “Before,
their best pickers were handling 40 to 50 lines
an hour,” Richard tells us. “Now they expect a
brand new picker to do 100 lines an hour, and
the time-consuming task of returning miss-picks
has been almost entirely eradicated.”
Surf’s up
In another case, outdoor clothing company,

The software has been extremely successful in the fast-paced garment industry
‘dynamic pull’ picking, for faster picking and

shipping of large orders to major retailers. A new
cross-dock function called ‘hot pick pack’ links
incoming items to outgoing orders for seamless
flow of inventory.
As a result, turnaround has increased, with
picking and packing figures doubling and order
processing dropping from a week to just one
day. “Here, as with Fox Racing, the flexibility
was the primary advantage,” he adds. “Work-
flow becomes so visible that companies can get
a clear overview to develop strategies for future
changes, by introducing automation equipment,
for example.”
Turnaround has increased, with picking
and packing figures doubling
For those looking to take the leap on a smaller
scale, HighJump Warehouse Advantage Express is
a condensed version that can be implemented in
a short period of time and at a much lower price
point. HighJump Warehouse Advantage Express
is using the same software as the full version so
it can be expanded to provide full functionality
at any time.
“We wanted to bring something to the market
that wasn’t available here, so that we were add-
ing something new,” smiles Richard in closing.
“I think HighJump fits the bill.”
Richard Evans, iWMS, Tel. 079 566 8557, email. richard.
evans@iwms.co.za, www.iwms.co.za

OUTSOURCING
Take The Market by Storm

The decision to outsource manufacturing of your product is not an easy one to make. There is often a
perceived risk in relinquishing business processes involved in manufacturing of the product. However,
due to increasingly challenging economic conditions, there is an even greater risk of losing focus on
core business functions if your outsourced partner is diverting precious resources to the manufactur-
ing process which could be outsourced.
M
anufacturing is a highly complex for maximising
undertaking with many variables and of margins for
thus, it is important to choose a part- both parties,”
ner, not merely a “service provider” says Murison
that can produce your product cost-effectively, Ko t z é , w h o
to the highest standards and in accordance with heads up Tel-
your requirements, while providing expert guid- lumat Elec-
ance and advice. tronic Manu-
But first take a moment to consider your next facturing.
step carefully. Besides the design process, into Companies
which you’ve poured enormous energy and with limited
commitment, manufacturing is the most crucial manufactur-
stage of bringing a product to market. Making a ing or design
poor decision now could destroy your product’s capacity of-
chances in the market just as surely as a poor ten selective-
design would. ly outsource
some of the
Ranging from design, prototyping and sourcing to manu- production ac-
facturing, testing and even logistic services tivities, choos- Murison Kotzé
ing to retain
“When outsourcing, you are endeavouring to achieve the balance “in-house”. “More often than not we
the transference of risks inherent in the manu- find that an initially cautious approach leads to
facturing process to your manufacturing partner. the outsourcing of more business processes, as
Care needs to be taken to partner with a provider they experience the benefits for themselves.
that can successfully assume this risk, allowing All-round qualities
He goes on to say that a partner
with a full turnkey offer-
ing (ranging from design,
prototyping and sourcing
to manufacturing, testing
and even logistic services)
is first prize.
Regarding a choice between
a full turnkey manufacturer
and one who only offers
limited services such as
assembly only, Murison
points out that market conditions
and company strategies are
subject to change, and one’s
requirements with it. Will your
choice of manufacturer still be
able to accommodate you when
you decide to outsource another step
in the process tomorrow?

OUTSOURCING
As an example of the need for a manufacturer manufacturers, but the truth is that South African
to accommodate variable volumes, he explains manufacturers can today provide the same or a
that a product’s pre-production phase typically better service at a comparable cost.”
involves low volumes, whereas full production “It is still possible to achieve manufacturing cost
escalates that requirement. savings in some cases, but these will often be
“It would be exceedingly disruptive to switch from eroded by the additional resources required to
one manufacturer to another halfway through manage production in the East, often necessi-
production,” he comments. It may also be that tating on-site personnel, researching production
your product is comprised of both high volume sites, and the logistics involved in shipping your
as well as low volume components and again, product back to South Africa. There is also the
making the right choice in a contract manufac- very real possibility of having your intellectual
turer would mean that these requirements are property compromised, and you can’t always be
well catered for. sure that only original, quality components are
used in making your product,” he adds.
A few other considerations to bear in mind when selecting a “In addition, while local manufacturers have
partner are: in the past struggled to source components at
competitive prices, the South African components
- Do they have a track record of ‘incubating’ new products?
distribution industry is improving constantly.”
- Are they geared for efficient data-pack transfer, configuration
management and procurement? Proximity
“Companies sometimes base their decision almost
- Can they handle production in prototype, pre-production and solely on proximity, as this allows them to be
high volumes? able to spend time at the manufacturer to sort
- Do they have the ability to design test fixtures and soft- out problems when they occur. This reasoning is,
ware? however, flawed. Firstly, if there are many issues
- Would they be able to assist with design qualification, includ- that your manufacturer can’t resolve without your
ing environmental considerations? assistance, it probably means that they do not
have the appropriately skilled people and may
- Do they have experience in obtaining product type approvals mean that you have chosen the wrong partner.
and certifications?
Secondly, outsourcing entails relinquishing a non-
core business process. If you have to spend an
excessive amount of time at your manufacturer
It is important to choose a partner, not merely a “service
then you aren’t really outsourcing this business
provider” process, you’ve just moved your manufacturing
premises.”
New products
“At Tellumat we encourage our customers to Bottom line
engage with us during the initial stages of the One’s choice of contract manufacturer is a weighty
design process. This enables us to give vital input issue that ultimately comes down to being able to
with regards to design for manufacturability of check the boxes next to some key factors. Even
the product,” Murison says. in a country with good manufacturing credentials
like South Africa, it is important to ask the right
“Engineers who design in isolation are often only questions.
concerned about the functionality of the product,
Tellumat, Murison Kotzé, Tel: (021) 710 2241, Cell: 082
forgetting about ‘manufacturability’. Engaging
823 5924, Email: mkotze@tellumat.com
with the appropriate manufacturer during the
design phase will help customers design with
efficient manufacturing in mind. This will ensure
that a high ‘first-pass yield’ (low failure rate) is
achieved with no need for costly re-designs, as
well as a reduction of manufacturing costs and
time to market.”
Of course, this means having to select a manufac-
turer with engineering expertise and experience
and a good question to ask your prospective
manufacturer is ‘How many engineers do you
have?’ advises Murison.
Cost
Murison says cost is often cited as a major reason
why some customers opt for “Low Cost” Eastern

SUSTAINABILITY
Functional Packaging
Intelligent packages that satisfy many criteria in addition to supplying the necessary consumer information are
on the advance, and not only where foods are concerned.
I
t’s flexible packages, ie, film packages, that is also spurring their growing use. Even today,
are in particularly strong demand because of plastic films meet about three quarters of global
the low cost of materials and production and demand for flexible packages.
their broad range of applications. Because of
Increased demand
their low weight, they help to conserve resources
According to a study by the US Freedonia Group,
and also offer good scope for recycling.
global demand for flexible packages will rise
by an average of about 3.5% per annum in the
By combining two or three different types of polymer, it
coming years from a good 16 million tonnes in
is often possible to save on material 2008 to ultimately almost 19.5 million tonnes in
2013. The market researchers expect the fastest
The use of flexible packages in the food and bev- growth in the developing regions of Asia, Latin
erages industry and in the pharmaceutical and America, Eastern Europe and Africa as well as
cosmetics industry is encouraged by the materi- in the Middle East.
als’ hygienic qualities and long shelf life. Further
development with breathable films, microwave- Industrial films usually 3-layer
and freezer-safe films, and biodegradable films Industrial film is the term usually given to those
films that are employed, for example, as shrink
film hoods, stretch films or as
packaging for industrial goods, and
films sold by the film producer to
industry as raw stock for convert-
ing. Polyolefins are mainly used for
the production of industrial films
and principal grades of PE.
The market today is dominated by
3-layer film composites. By com-
bining two or three different types
of polymer, it is often possible to
save on material while enhancing
functionality at the same time, an
important factor for a production
line’s cost-effectiveness.
Consumer habits
In the industrialised nations, the
reasons for the increasing use of
flexible food packages made of
plastic can also be found above
all in changing consumer habits.
There is constant growth in the
consumption of ready-to-serve
meals, the range of foods is fast-
expanding and, finally, the growing
desire for an appealing package
exterior is becoming increasingly
important.
Film composites have become
established for consumer packages
and particularly food packages.
5-layer films are standard, and
7- and 9-layer composites are by
no means rare today. Extrusion
The first blow heads for 11-layer films are already in operation line manufacturers are giving the

SUSTAINABILITY
With the latest die technologies, cast

films with strong barrier properties can
be produced in up to 27 layers.
In both cast and blown film lines,
virtually all machine makers today use
energy-saving and maintenance-free AC
motors or, in some cases for reasons
for space, direct drives instead of con-
ventional motor-gearbox versions.
Always a crucial element in the pro-
duction of blown films is the blow
head. Together with suitable film
cooling and gauge control, it ensures
a high extruder rate and film quality.
Most recently, considerable advances
have been made in film cooling with
a variety of approaches. At K 2010
from 27 October to 3 November in
Düsseldorf, the No. 1 for Plastics and
For this coextruded bag for apples, maize starch was used as the basic material, thus making it Rubber Worldwide, many of these new
compostable developments will be on show.
There is constant growth in the consumption of ready- Bio- and recycled materials
While grades of polyolefin combined with bar-
to-serve meals
rier materials such as polyamides and EVOH are
processor extra flexibility by enabling it to produce usually employed on a blown film line for the
as many different products as possible on a single production of food films, PET has long estab-
line without retooling, e.g. 3- and 5-layer films. lished itself as the “mass plastic” for cast films.
The endeavors of many companies to efficiently
recycle PET have come to fruition. One obstacle,
however, continues to be the approval of grades
of so-called rPET (recycled PET) for repeat use
in direct contact with foods.
Already established are many processes for the
production of multi-layer film composites in which
rPET is employed as the middle layer. Thanks to
ongoing improvements in machine technology,
rPET made of processed post-consumer PET
wastes and ground bottles is now in use for food
packages and for the packaging of deep-frozen
ready-to-serve meals.
Across the board, biomaterials have been on the
advance for some time now, but only recently in
connection with food packages. For instance,
carbon-neutral film products made of PE and
from renewable resources have been attracting
attention. The main reasons for the expanding
use of biomaterials can be found above all in
resource conservation, compostability and sus-
tainability. However, a biodegradable material
or a material based on biological raw materials
is not necessarily greener and more sustainable
than a conventional plastic. All the same, growing
environmental awareness and the discussion of
the pros and cons of various categories of materi-
als have initiated a multitude of innovations to
conserve resources.
Eva Rugenstein/Desislava Angelova, Email: RugensteinE@
messe-duesseldorf.de or AngelovaD@messe-duesseldorf.
de

RAILWAYS & PORTS
Container Terminal
Leads in Productivity
Better planning and streamlining of operations has given Cape in force majeure disruptions caused by inclement
Town’s container terminal the lead in productivity among the weather, as well as improved employee skills as
five container facilities operated by Transnet Port Terminals operators become more proficient in handling the
(TPT) in South Africa new equipment procured as part of the terminal’s
five year capacity creation project.
W
The equipment includes new Super Post Panamax
ith an achievement of 24 gross crane
ship-to-shore (STS) cranes and rubber tyred gantry
moves per hour (GCH) on average
(RTG) cranes. Decreased stack congestion in the
during July 2010, the Cape Town
terminal has encouraged a smoother operational
Terminal enjoyed a 9% improvement
flow. Velile says, “We have managed to strike a
from June’s recorded average of 22 GCH. The
balance in the availability of resources to meet
overall Transnet target is 26 GCH.
operational demand and have also systematically
Truck turnaround time was 26 minutes on average improved productivity in our RTG crane opera-
against a target of 30 minutes maximum tions.”
New cranes
Improved performance The new STS cranes give the terminal a competi-
Velile Dube, the new Regional Terminal Executive tive edge because they are faster than the older
for TPT’s Western Province operations, attributed cranes and boast twin lifting capability, where
the improved performance in July to a reduction two six metre containers are handled simultane-
ously. This minimises the crane cycle time and
increases the cycle frequency. Also contributing
to improved productivity in July was Ship Work-
ing Hours (SWH), which were maintained at an
average of 41 moves on all vessels. Ship Working
Hours is the number of containers moved by the
cranes working on a vessel in one hour.
Better housekeeping
Truck turnaround time was 26 minutes on average
against a target of 30 minutes maximum, while
stack occupancy was an average of 46% against
a ceiling figure of 65%. Further plans to improve
landside operations are advanced and even greater
productivity is expected. Greater emphasis has
been placed on housekeeping compliance, which
ensures conducive landside operations.
The terminal’s ongoing refurbishment has extended
the quay wall by 10 metres and increased the
draft by 15.5 metres on the high productivity
Berth 601 and the first 40m of Berth 602.
Equipped with four of the latest Super Post Panamax
ship-to-shore cranes, the terminal is now able to
service 305 metre vessels along Berth 601 and
the first 40 metres of Berth 602. In addition,
the increased berth and increased height capacity
of the cranes allow for the efficient handling of
Super Panamax vessels.
Cape Town’s container terminal leads in productivity amongst

Transnet Port terminals, Ayanda Mantshongo, Cell: 083 301
the five container facilities operated by Transnet Port Terminals 2975, Email: Ayanda.Mantshongo@transnet.net
(TPT) in South Africa

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32 Supply Chain Today August 2010 Advanced Materials Today September 2007 39
WAREHOUSING
Raising the Bar

Pick n Pay recently launched its R628-million distribution centre in Longmeadow, Gauteng, the efficiencies
and successes of which will enable the rapid roll-out of four distribution centres around the country within the
next three years.
L
ongmeadow, the company’s blueprint “Our decision to move to centralised distribution
centralised DC, currently services 284 was motivated by changes in South Africa’s retail
stores. Building on this success, a sec- landscape which had seen us fall behind our com-
ond inland grocery distribution centre petitors, who were investing significantly in their
is planned, as well as facilities in the Western supply chains and in improved service to their
Cape, KZN and Eastern Cape regions. In addi- stores through centralised distribution systems.
tion, a perishables inland distribution centre is Throughout the world, the most successful retail
scheduled, the total investment coming in at a groups have unlocked massive value from their
cost of over R2-billion. supply chains, and most of them have moved
away from direct-to-store delivery distribution.
Our decision to move to centralised distribution was “We were also driven by the realisation that our
motivated by changes in South Africa’s retail landscape current distribution operations are running over
capacity and have become inefficient, resulting
Improving efficiency in stores being overstocked and in deterioration
Pick n Pay CEO Nick Badminton says, “Pick n Pay’s in customer service levels as a result.”
move to centralised distribution is pivotal to the
Late adoption
group-wide transformation programme which we
Nick says that Pick n Pay was the last of the major
launched three years ago as part of a fundamental
supermarket groups to commit to a streamlined
review of the way we do business.
supply chain. “While this inevitably compromised
The purpose of this project has been to improve our efficiency in the short term, it has enabled us
the efficiency of our core retail business, reduc- to learn from the experience of others and to build
ing the cost of doing business, simplifying our a world class distribution centre, deploying the
organisational structures and enhancing the way most up-to-date and state-of-the-art warehouse
we use information technology. management software solutions.

WAREHOUSING
“It was no light decision, as it has required con- ment and integrated planning environment, as
siderable capital investment and represents a well as standardise operating procedures across
significant change in the way we’ve done business the company,” she says.
for more than four decades, with the investment in
Longmeadow to date totalling R628-million”. The retailer has completed its supply chain vision
and strategy, with early success at the Longmeadow
Benefits facility which has resulted in a streamlined opera-
Nick continues by saying that beyond technologi- tion and significant improvements in efficiency.
cal advances and the logistical achievements, it Product availability to stores has risen by 20%
is the benefit to its customers that remains top due to more efficient supply chain processes and
of mind. robust business practices.
“For the hundreds of thousands of shoppers who “We are constantly re-engineering our technology
pass through our doors every day, the most sig- and business practices within the supply chain
nificant benefits of centralised distribution have to ensure increased productivity and reduced
included the improved availability of stock, lower costs. The implementation of SAP within Pick n
prices and a streamlined ordering process which Pay has allowed the development of an enhanced
has freed up our store staff to spend more of their demand planning competency, taking into account
time concentrating on shopper engagement. All a full range of information to accurately manage
the latest independent surveys confirm that over demand. This has improved the stock availability
a basket of goods, Pick n Pay is quite clearly in the supply chain resulting in improved delivery
cheapest of all the major retail chains.” to stores.”
In conjunction with the SAP implementation, SAP
The most significant benefits of centralised distribution warehouse management is also used to manage
have included the improved availability of stock the distribution facility, which has enabled the
enhanced functionality resulting in efficient use
of resources, such as mechanical equipment and
Competitive advantage people, accurate management and tracking of stock
Director of Supply Chain, Bronwen Rohland, says and visibility of the status of the operation.
that the vision of Pick n Pay is to establish the
supply chain as a key competence and competi- “Pick n Pay is now able to hold stock centrally
tive advantage, build capacity for centralisation of rather than at individual stores, helping to elimi-
supply to support improved product availability, nate congestion at the back door of our stores,
increase efficiency and the capability to deliver cut down on storage space at individual shops
on the Group’s customer promise and reduce its and ensure that we stock the right product at
environmental impact. the right time and at the right price. We have
estimated that storage and other non-trading
“In order to achieve this, a programme manage- space can take up 50% of a shop area, and rent
ment structure has been put in place to manage must be paid for this area where no trade takes
the supply chain programme over the next five place,” she says.
years to design a robust supply chain network that
will handle future requirements across all Pick Pick n Pay, Dani Isaacs Tel: (083) 308 6260, www.pick-
n Pay divisions, deliver an automated replenish- npay.co.za

Market Forum
A budding supply chain industry A concrete relationship
Neil Cormack, supply chain director of Softworx, an EOH Cargo Carriers has announced the recent signing of a
company and Infor partner says that companies should contract with Lafarge Cement which allows the Fuel and
consider focusing their strategy on building awareness Powders Business Unit of the company to expand its
from within an existing customer base. footprint in the industry by delivering dry bulk cement
He says that by establishing an IT platform within the across the country.
supply chain management (SCM) solution, companies Lafarge is one of the major cement companies in South-
will discover potential areas for business productivity ern Africa with a production capacity of over 3 million
improvement. tonnes per year.
In the industry, consumers and customers drive improve- The company’s Lichtenburg cement works is the largest
ment because they want products and services faster, and one of the most technically advanced cement produc-
better and cheaper. Suppliers of these products and tion facilities in the country. Lafarge also operates cement
services should seek out new innovative ways to reduce clinker grinding stations at Randfontein, on the west side
their costs and improve service. By improving the per- of Johannesburg and Richards Bay in KwaZulu-Natal.
formance and responsiveness of both their internal and The signing of the contract with Lafarge will see Cargo
external supply chains, a company’s growth can spark Carriers initially operating 30 dry bulk tankers, Mercedes
tremendous prospects. Benz Actros 2644’s, with an opportunity to further expand
Neil says that some companies have implemented an this operation. Loading of the cement will take place at
enterprise resource programme (ERP) to gain control, but Lafarge’s facilities at Lichtenburg, Randfontein and Kaal-
are struggling to find a way to create long-term success fontein for delivery countrywide.
from the system. Key factors in Cargo Carriers securing of the contract with
This is largely because nobody is capable, or has the re- Lafarge include the company’s continuous investment in
sources to continuously improve on utilising new and better new equipment which has provided it with greater capac-
supply chain tools. ”Awareness should be created among ity and excellent turnaround times, and its reputation for
the industrial community management and employees alike, reliability and expertise in the industry.
to use a high-level IT platform for their SCM solutions “Cement is by far the fastest growing part of our bulk
management to continuously enhance their company’s powders portfolio, and our experience and expertise within
abilities and production output to allow growth.” this industry, have positioned us perfectly to support the
The implementation of SCM point solutions, such as de- growth of Lafarge,” says Cargo Carriers’ Fuel and Powders
mand forecasting and bar-coded inventory management Business Unit General Manager Nico Gerber.
can significantly increase customer satisfaction Cargo Carriers, Tel: (011) 485 8700, www.cargocarriers.co.za
“To survive in a continuously growing business environ-
ment, companies should consider that demand is driving
the need for better
production, inven-
tory, distribution,
and buying plans
across the entire
company spec-
trum. By doing so,
it will allow clear
vision towards bet-
ter predictions and
shaping of what
customers need
and what they will
want tomorrow,”
says Neil.
Supply chain pro-
ductivity can eas-
ily be improved
by simple deploy-
ment of IT within
the SCM environ-
ment.
www.eoh.co.za, Tel:
(011) 607 8100, Fax:
Cargo Carriers and Lafarge Cement join forces
(011) 616 9929

Market Forum
Siemens has over 500 distribution centres globally and
R20 million order has optimised in the past its supply chain on a regional
ABB has won a contract from Transnet, South Africa’s or national basis. An implementation process will enable
largest freight rail logistics company, for the supply and Siemens to further optimise planning of the supply chain
delivery of multiplexers required nationwide. on a global scale, reducing complexity and cost and im-
The multiplexers are supplied to graphically view data proving service.
and bring all information to a central point. The equip- Barloworld Supply Chain Software will implement its
ment will allow Transnet to monitor track condition and CAST software for Siemens Industry globally, a desktop
rolling stock, thus ensuring the safety and reliability based application to evaluate and identify different sup-
of supply. ply chain strategies, leading to cost savings and service
“ABB’s products offer this key freight system of Transnet improvements.
the opportunity to reliably and safely monitor rail opera- Karl-Heinz Butz, Head of Network Development (Global
tions,” says Carlos Pone, CEO, ABB in South Africa. Warehouse Network) explains, “The Siemens supply chain
Transnet Freight Rail (TFR) has a national Synchronous is multi-layered and complex. Following a discovery proj-
Digital Hierarchy backbone network that provides high ect last year, we took the decision to invest in a system
speed connectivity at about 120 sites. However, a which would help us to simplify our supply chain, carry
low capacity access network is used for narrow band out feasibility checks and model new parts of the network
services to signaling control centres, electrical sub- we were proposing.
stations and radio high sites. These are all critical for “We believe that CAST will enable us to harmonise our
train operations. processes by centralising the design of our supply chain
The existing access network of over 800 multiplex- and providing us with a roadmap to reduce cost and im-
ers has reached the end of its lifecycle and is due for prove our service.”
replacement and expansion. ABB won the contract to Ewan French, Chief Operating Officer at Barloworld Supply
provide this with their Fox product. This will also support Chain Software, adds, “The ability for Siemens to model its
TFR’s vision to have Ethernet everywhere for condition supply chain centrally will offer the opportunity to simplify
monitoring and proactive maintenance. what is an extremely complex network, and in doing so
The multiplexers will reduce delays and stoppages on reduce cost. Businesses using CAST typically achieve a
the freight lines, thus maintaining the supply of products 10-15% saving on their supply chain costs through the
to essential services, e.g. coal to the power plants and application of network optimisation.”
iron ore for exports. The network management system Barloworld Logistics, Kate Stubbs, (011) 445 1600 http://www.bar-
will enable controllers to make educated decisions at loworld-logistics.com
the Technical Command Centre thus saving them un-
necessary costs.
Shivani Chetram, Tel: (011) 202 5090, Fax: (011) 579 8178, Email:
shivani.chetram@za.abb.com
Getting the competitive edge

SKF has signed a five year contract with Metso Lindemann
to operate its global wear and spare parts warehouse and
distribution.
SKF will supply Metso Lindemann’s customers worldwide,
on a daily basis, from a central distribution centre in
Tongeren, Belgium. The implementation will require ap-
proximately 1,500m² indoor storage capacity and another
3,000m² outside storage.
Services include inbound operations, warehousing, value
added services, customer service activities and outbound
operations for spare and wear parts to destinations world-
Software to optimise supply chain wide. In this facility nearly 2 000 unique product refer-
As part of its long term strategy to improve efficiencies in ences will be received from the Metso Lindemann factory
the supply chain, Siemens has selected Barloworld Sup- in Duesseldorf as well as from external suppliers.
ply Chain Software for supply chain modelling, network “With this agreement we help our customers optimise
design and optimisation.

Market Forum
their integrated logistics solutions, giving them a competitive International Produce Limited Logistics Conference
edge in costs, services and flexibility,” says Anders Forsberg, in Leeds in the United Kingdom.
Director, SKF Logistics Services. International Produce Limited is a wholly owned en-
“For us the logistics partner SKF is an ideal complement to tity of ASDA Wal-Mart, sourcing from quality growers
our logistics system. SKF offers us the opportunity to meet our worldwide to provide the best value fresh produce. IPL
customers’ demand quicker and more effectively. We will now manages a number of ‘categories’ on behalf of ASDA
be able to react directly upon the needs of our customers and Wal-Mart, including top fruit, melons, stone fruit,
to the changes of the market situation,” says Bernhard Kock, grapes, citrus, salads, bananas and ‘exotics’.
Vice President Services at Metso Lindemann, Duesseldorf. “Damco Logistics South Africa was chosen as the winner
SKF South Africa, Samantha Joubert, Tel: ( 011 821 3500, Fax: ( 0111 821 of this Award for its proactive approach to managing
350, Email, samantha.joubert@skf.com / www.skf.co.za the IPL business. Damco not only displayed a really
keen approach to communication back
to the UK Head Office, but also engaged
in innovation at a strategic level. IPL felt
Damco’s recent investment in managers
with Reefer specialist knowledge showed
its commitment to the category and to
IP,” says Jason Kelly, Operation Director
for International Produce Limited.
The model that Damco has helped IPL
create in South Africa, is now being
extended through ‘ex works’ purchas-
ing to other sourcing areas around the
world. For the first time this season
product ex Chile, the second largest
deep see origin for IPL, is moving on
the ex works basis and managed by
Damco Chile.
Damco Logistics South Africa, Nadia Hewett,
Email: Nadia.Hewett@damco.com, (021) 408
6559, Cell: 083 782 4252
Best clearing agent

Damco Logistics South Africa was presented with the Best
Clearing Agent of the Year 2010 Award at the first annual
Maximum efficiency
Parmalat South Africa has announced its intention to
outsource the dairy company’s regional distribution
planning functions to VSc Solutions, a locally-based
supply chain technology and consulting company. The
continuous world class operating success achieved at
Parmalat’s Gauteng Distribution Centre has paved the
way for further development using similar solutions
in other regions.
VSc Solutions has re-engineered the planning function
by utilising technology and skills in order to create a
competitive advantage for Parmalat in the distribu-
tion environment.
The result is an integrated, innovative solution that
has successfully reduced costs and improved ser-
James Hammond accepting the Award on behalf of Damco Logistics South vice levels, creating added value for customers and
Africa shareholders.

Market Forum
“The integrated solution has provided a total transport
management solution that has enabled us to realise the
full benefit of our fleet and achieve improved customer Subscription
service levels. Increased visibility and optimal route plan-
ning has allowed Parmalat to reduce our overall delivery
Please fax us if you wish to subscribe to “Supply Chain Today” at
costs,” says Willem Schoeman, National Distribution
Manager, Parmalat. R375,00 (incl postage and VAT) per year; R875,00 per year for Af-
rica/Overseas. We will post you an invoice on receipt of your fax.
Parmalat, Tel: (021) 809 1400, www.parmalat.co.za
PROMECH PUBLISHING Fax No: (011) 781-1403
From:.........................................................................................
(insert your name)
Title: ..........................................................................................
A real feather in the cap

Barloworld Logistics has announced the results achieved Company: .................................................................................
in the first year of its distribution optimisation contract
with Navistar International, a US-based manufacturer Address: ..................................................................................
and distributor of commercial vehicles, engines, parts
and services.
....................................................................................................
Barloworld Logistics handles the outbound distribution
and management of Navistar’s Southern African Parts
Distribution Centre (PDC). This is the first time that ......................................................................Code: ..................
Navistar has outsourced any of its distribution opera-
tions globally. Telephone: ( ) ....................................................................
After forming a wholly-owned South African subsidiary,
Navistar appointed a number of new dealerships, and, Fax: ( ) .................................................................................
at the end of 2008, putting major investment into a
new (PDC) for the entire Southern African region.
Email:........................................................................................
Barloworld Logistics was tasked, from early 2009
onwards, with managing both the PDC and outbound
distribution on behalf of Navistar, in order to meet their
major business objectives of maximising vehicle uptime
for their customers, and growing Navistar’s market share Index to Advertisers
in sub-Saharan Africa, through capitalising on the exist-
ing network of dealerships in Southern Africa. Apex 10
Says General Manager, Supply Chain Management at Bartrans 6
Barloworld Logistics, Jacques Kruger, “The real feather
in the cap for Barloworld Logistics is the trust Navistar
Clarklift Outside Back Cover
has shown in us to make our arrangement the first Criterion Equipment Outside Front Cover
outsourcing of any of its logistics operations at any of Dexion 26
its PDCs globally.”
Flexlink 25
Barloworld Logistics manages the entire PDC facility as
well as the outbound distribution of all parts on behalf of JHR Equipment Inside Front Cover
Navistar. Containers received are unpacked, sorted and Mercedes 18
distributed to 15 dealerships around Southern Africa.
Mitsubishi Fuso 8
Jacques continues, “We currently occupy 4 200m²
floor space with 4 000 line items valued at around R15 Pioneer Plastics 30
million. There is a 0.15% variance in stock availability Psion Teklogix 12
with a 99.85% stock accuracy and sales continue to
SAID 32
improve. Since the go-live of the project on 2 April
2009, we have had no glitches and have achieved all Sapics 24
set targets and time lines.” Toyota Inside Back Cover
Barloworld Logistics, Kate Stubbs, 011 445 1600 http://www. Universal 4
barloworld-logistics.com

CLARKLIFT SOUTH AFRICA (PTY) LTD
Clarklift is a division of Equstra Industrial Equipment, a subsidiary of the Eqstra
Group Limited, a major company listed on the Johannesburg Stock Exchange.
Clarklift is the sole distribors of Clark Forklifts and JCB Teletrucks in
South Africa.
Sales, Distribution and Services is carried out through 4 branches -
Isando, Durban, Port Elizabeth and Cape Town, as well as 7

dealerships. Head Office facility is situated in Isando near Johannesburg.
CLARK - THE FORKLIFT
In the year 1917 Clark invented the Forklift truck. For this reason - CLARK is
the most experienced manufacturer of forklifts in the world.
Today Clark operates one of the most up-to-date production plants for forklifts
worldwide,consisting of 20 000 square meters of covered production area. They
produce electric counter balance trucks ranging from 1.5 ton uo to 3.0 ton capacity.
Gas (LPG) counter balance trucks ranging from 1.8 ton up tp 8.0 ton capacity.
All the trucks are two-wheel-drive models.
JCB - TELETRUK
The world’s most versatile small counter balance lift truck. First take the small
footprint of an industrial counter balance lift truck. Then add the telescopic boom of
a telescopic handler. Design-in a fully enclosed hydrostatic drive-system.
Then finish off with a hydraulic quick-disconnect carriage for forks and shovel.
That’s what JCB has done to bring you the JCB Teletruk Range.
This unquie concept of a telescopic boom on an industrial counterbalance lifttruck

was first introduced in 1977. Four-wheel-drive was another first from JCB, introduced
in 2001. Since then thousands of these versatile machines have been sold around the
world. The range covers the most popular 2,5 ton to 3,5 ton capacity brands, Diesel-
powered two-wheel of four-wheel-drive, and two-wheel-drive Gas (LPG) models.
The JCB Teletruk-its not just another lift truck!
INDUSTRIAL EQUIPMENT
GAUTENG KWAZULU-NATAL WESTERN CAPE EASTERN CAPE

3 Fabriek Street 80 Otto Volek Road, New Germany 54A Junction Street, Tygerberg 134 Paterson Road
Isando, Johannesburg P O Box 719, Pinetown 3600 Business Park, Parow Industria North End, Port Elizabeth
Tel: +27 (0)11 922 0000 Tel: +27 (0)31 716 6300 Tel: +27 (0)21 959 7580 Tel: +27 (0)41 484 7722
Fax: +27 (0)11 922 0130 Fax: +27 (0)31 702 4208 Fax: +27 (0)21 959 7594 Fax: +27 (0)41 484 7889

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Good Turn Out

Despite the recession,

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Living Up to its Promise

Substantially reduced vibration

“One of Criterion Equipment’s great-

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THE OLD SHANGHAI FIRECRACKER FACTORY R2951

Our promise to you is a promise to deliver 100% service, 100%

We give you 100% every time.

 Supply Chain Today August 2010

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It’s the reason I shot to the States to

Supply Chain Today August 2010 

Zonal monitoring of inventory location and movement

Now it will be possible to predict theft, for example by

INSULATED IMPACT TRAFFIC DOOR Stock management

10 Supply Chain Today August 2010

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Insult to injury An alternative

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Food for Thought

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The DOH further stipulates that in

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Tidy, attractive shelving encourages shoppers to purchase bulk items

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don’t upgrade annually, it could cost them millions Planning flow

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A mezzanine floor installation

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THE OLD SHANGHAI FIRECRACKER FACTORY R2991

It takes a lot to stop a Freightliner.

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“We monitor their racking on a regular basis, as

We’ve already handled installations for

“Each job needs to take you further. This can be

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Hyster JXN forklifts feature a zero turning

Satisfying the palate or congested loading bays to speed up load handling,”

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In For The High Jump

HighJump Supply Chain Advantage Suite

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The SAPICS Regional Conferences,

Visit www.sapics.org.za for full details

T: 011 023 6707, F: 086 575 2979

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‘dynamic pull’ picking, for faster picking and

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Take The Market by Storm

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With the latest die technologies, cast

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

Supply Chain Today August 2010

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