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COURSE OVERVIEW
This is an intermediate business ethics course that addresses issues of responsible decision-
making at the business level from a stakeholder management perspective. The key purpose of
this course is to raise awareness and understanding of a select set of complex and challenging
ethical and social issues confronting business leaders. In its broadest sense, the learning
objective for this course is to consider the following two questions. First, what is the role of
the for-profit firm in society? Second, does the firm optimize value creation by focusing
solely on profit, or does it have broader social (or moral) responsibilities?
In particular, we will explore how the firm creates value, broadly defined, by investigating
the concept of strategic corporate social responsibility (Strategic CSR). Strategic CSR draws
on what we know about economic exchange and human psychology to explain how markets
work (or do not) and how value is added (or subtracted) across the range of the firm’s
stakeholders. Understanding these processes allows managers to build a strategic competitive
advantage for the firm. Thus, Strategic CSR is at the center of business success in the 21st
century.
In a dynamic environment that is defined by the actions and decisions of the firm’s broad set
of stakeholders, value is optimized when stakeholders convey and enforce their evolving
needs, while the firm responds to those needs. Thus, these economic and social exchanges are
essentially interactions formed around the collective set of values prevalent in society at any
given point in time. These values determine the decisions we all make and, as a direct result,
the success or failure of for-profit firms. In short, understanding, adopting, and implementing
Strategic CSR is the source of sustainable value creation in today’s business environment.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
COURSE MATERIALS
There will be some lectures and videos, but mainly we explore and challenge our ethical
awareness and reasoning through dialogues with each other. We will also be actively
participating in various experiential exercises.
Suggested Textbook:
Chandler, David. (2019). Strategic Corporate Social Responsibility: Sustainable Value
Creation (5th edition). Thousand Oaks, CA: SAGE.
Note: This textbook can be purchased from the campus bookstore or loaned from the
university library for up to three days. IA and I have a copy, too. This book is my course’s
main textbook, but I do not require you to buy this textbook.
Note: There is a registration fee of (list price) US$45.00 (about HK$350) per student for this
simulation. However, the School of Business and Management will cover the cost for this
simulation for all students who are enrolled to this class. Also, the version 3 of the same
simulation will be published on September 10, 2020 (link:
https://hbsp.harvard.edu/product/7611-HTM-ENG). Once it is published, I will see if the
newer version is comparable to the old one, and if it is worth switching to the newer version.
Note: There is a registration fee of US$14.95 (about HK$116) per student, and students are
required to pay it themselves directly from the simulation website. If you have economic
hardship, please directly email IA and/or me (whoever you feel more comfortable reaching
out to) before 11:59AM (HKT) on September 25, 2020 (Friday), so that I can try to find an
alternative funding source for you. You do not need to provide any proof of economic
hardship. I have a research grant that can cover about 20% of students’ simulation
registration fee, and it will be used on a first-come, first-serve basis. Outside of economic
hardship-related reasons, if you do not want to pay for this simulation, please consider taking
MGMT2130 taught by different instructors who do not use this simulation in their class.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
ACADEMIC INTEGRITY
Academic integrity is a critical value of the University community. You are expected to
uphold the HKUST Academic Honor Code (http://ugadmin.ust.hk/integrity/honor.html) and
show the highest level of integrity in your work. No cheating behaviors will be tolerated.
Copying other people’s work without proper citation and acknowledgment, allowing others to
copy your work, disclosing quiz items/answers to others (including to students in the same
section or in a different section), impersonating another student, or any other forms of
academic dishonesty can lead to an “F” in the course and a mark of academic dishonesty on
the student record. A confirmed second violation of academic integrity can lead to dismissal
from the University and a permanent mark of academic dishonesty on your official transcript.
If you or your friends/classmates encounter problems with the course work, seek help from
the instructors or the IA. We are here to support you.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
Sitting in virtually other sections’ classes is not allowed. Students are fully responsible for
proactively and entrepreneurially demonstrating the achievement of course learning goals,
even when absences are necessary or reasonable. For instance, if you missed a class, you can
study the textbook, watch the lecture video, review the simulation materials, etc., so that you
can still perform well in the subsequent quizzes and simulations.
The vast majority of your grade (i.e., 98.5 points out of 100 points), however, will reflect and
come from your performance on the quizzes, assignments, and exercises. A mix of individual
assessment categories provides flexibility for students with different strengths. For the
composition of the class participation score, please refer to the ASSESSMENTS section.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
STUDENT FEEDBACK
I welcome feedback on my teaching throughout the semester. You are encouraged to contact
IA or me any time when you have questions, suggestions, or if you would like to seek advice.
Any student is welcomed to attend a weekly office hour. Please email me before or during
weekly office hours so I can send you the meeting ID and the passcode for an individual
Zoom meeting. Alternatively, you can send me a Zoom calendar invite so you host a meeting
during scheduled office hours. For details on scheduling a Zoom meeting and sending an
invitation, please see: https://itsc.ust.hk/services/workplace-services/video-
conferencing/zoom-meeting/schedule-meeting.
I receive many, many emails from students during the semester, and I try to respond to them
in a timely manner. However, I have limited access to emails in the evening: emails that land
in my inbox after 6pm will most likely not be read by me on that day. I may not be able to
reply to emails on the weekend or on public holidays. I also have limited access to emails on
Mondays and Tuesdays (due to teaching). Most emails will be returned within two (2) to
three (3) working days. If I did not reply to your email inquiry within five (5) working days
(sorry in advance if it happens), please re-send your original email to me.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
ASSESSMENTS
Note: Total course assessments are based on a 100-point scale. All times shown below are
based on Hong Kong Standard Time (GMT+8). I teach multiple sections of this class.
Different sections have different deadlines. To ensure fairness, I am giving roughly equal
amount of preparation and study time to students who are taking this class on different
days/times. Please pay attention to the deadlines shown in your section’s syllabus.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
o On the last page, make sure you click “” on the bottom right corner to
submit your responses. Once you do that before the survey is closed, you will
see a “Submitted!” message. After that, you can close this tab/page.
IA will send you a confirmation email shortly after the quiz.
If you do not submit your responses in time before I close the session,
Qualtrics will record it as an incomplete session, and I will consider it
a missed quiz by you (i.e., you will score 0 points on that particular
quiz).
This is an online and open-book quiz (because I cannot enforce a closed-book quiz). You
are free to review course materials during this 15-minute-window. However, discussing
quizzes with others (either in this section or other sections) is considered cheating and is
against the University's Honor Code. This includes both during the quiz and after the
quiz. Also, during the quiz:
o You cannot go back to previous pages after you advanced to the next page.
o Different students will see different questions of the same/similar difficulty
level.
o Everyone must turn on his/her camera. This is the only time during the
semester that I require you to turn on your camera. If your camera is off during
a quiz, IA or I will first give you a waring/reminder. If there is no immediate
response or reasonable justification, I will void that quiz’s score (i.e., you will
score 0 points on that particular quiz).
There is no alternative way to make up for missed Qualtrics quizzes.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
o This simulation has multiple scenarios. On this week, we will use a slightly
different scenario from the one you did in the previous week.
2 points will be given out to everyone who successfully completes the second simulation
(i.e., accomplishes the simulation objective, which is achieving 18 or more adopters in or
less than a 96-week span on the platform) in week #6, and 0 points otherwise.
4 points will be given out to everyone who completes the “Change Management
Simulation Debrief Form” via Qualtrics (3~4 questions; takes about 20 minutes).
o Students who complete this form between October 12 (Monday), 1:20 PM and
October 30 (Friday), 11:59 AM will be given 3 points, and 0 points otherwise.
If you complete this form in time, you will get full 3 points as long as what
you wrote is sensible. For example, if a form’s content is just “asdasd” or
“1004”, I will not consider it a completed form.
o Qualtrics link for the Change Management Simulation Debrief Form will be
sent out on/around October 9 (Friday) via Qualtrics email.
This form should be completed after the second trial is done, but I will
send out the Qualtrics survey link before the second trial takes place in
case you want to start working on it early.
Please email IA if you did not receive the email with the link for the
Debrief Form by October 12 (Monday), 1:20 PM.
o Use this Debrief Form as a low-pressure trial run for the final video reflection,
which you will have to submit after completing the other (Strategic CSR)
simulation. The questions shown in this Debrief Form, for example, may be
used as a template or a guideline as you later prepare for the video reflection.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
Note: Contact IA and me before the deadline if you encounter any problems.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
GRADE DISTRIBUTION
Distribution of course grades will be based on the University policies and Department
guidelines. Generally, and historically, the distribution of grades looks like this:
Relatedly, I should mention that the University (since 2008) no longer have students graded
based on their relative ranking among other students in the same course (a.k.a grading on a
curve). For details about relevant information on University’s grading policies, please visit
http://qa.ust.hk/aos/index.html.
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
o In-class reading
Business Roundtable “Statement on the Purpose of a Corporation”
(2019 edition), available from:
https://opportunity.businessroundtable.org/wp-
content/uploads/2019/12/BRT-Statement-on-the-Purpose-of-a-
Corporation-with-Signatures.pdf
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
Your performance in these exercises does not carry any weight into your
final grade.
Please make sure you have access to your UST email, so you can receive
an individualized Qualtrics link.
Due to copyright issues, the exercise materials will not be posted on
Canvas (and Zoom recording will be paused during the exercise).
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The instructor reserves the right to revise the syllabus as needed (last updated: September 1, 2020).
[Optional] If you would like to be in a breakout room with certain classmates during any of
the simulations (i.e., Change Management Simulation (1) and (2), or Strategic CSR
Simulation Years 1-5), one person from that group (2 or more people) can email IA by the
previous week’s Friday 11:59 AM to request. The rest of the class will remain in the main
classroom, where I will primarily be.
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