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CASE STUDY CH2M

Worldwide transport company


It is a company that operates mainly in the Mining and Metals,
Petrochemicals, ICT, Electric Power, Infrastructure, Water and
Waste and Oil and Gas sectors. Connect with its key contacts,
projects, shareholders, related news and more. This company has
operations in the United States and around the world.

BACKGROUND
Success in organizations today is THE CHALLENGE
complex, and they must simplify their
In today's global environment, we must
strategy as well as their operational
focus on the core business proposition
execution to meet the profitability
that leads to long-term, win-win
expectations of their shareholders.
partnerships, lessons learned have
.
demonstrated the greatest emphasis on
maximizing business results main.

THE SOLUTION TERRY RUHL, PRESIDENT, CH2M


TRANSPORTATION, SAID:
CH2M took the following steps to
"We are now one year ahead of the five-
strengthen its portfolio:
year plan we launched in 2012. In fact,
Diversification strategy, re-profiling
the business, clearing the long tail on
without increasing the workforce from
professional services, focusing on 2011 levels, we have doubled our
key accounts, and gaining alignment profits. Our industry rankings improved
from No. 7 to No. 3 nationally and from
No. 30 to No. 4 internationally"

+ VALUE A satisfied customer is loyal

The keys to leadership lie in the


ability to maintain trust, be
transparent and operate at the
highest levels of integrity. It must
build trust, internally and externally,
using influence, not command and
control, to build loyalty. Throughout
this transition, our customers' ratings
have remained above a 4.5 out of 5.0
scale each year.

ENDING
In the future we will maintain the portfolio management momentum
and the culture of trust and partnership of our major clients. The key
will be to continue to provide outstanding leadership and focus and,
most importantly, to show the highest level of empathy for our
employees and our clients while helping them solve their most
important challenges. .

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