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Advertising
Ethics
● Economics of it
1. A massive multi-billion-dollar/year business
2. Cost ultimately borne by the consumer
● Consumer Opinion Surveys have shown
1. 66% believe advertising does not reduce prices
2. 65 % believe advertising makes people buy things they shouldn't
3. 63% believe advertisements are untruthful
4. 54% believe it insults their intelligence
● Nevertheless -- when they vote with their wallets
1. many buy advertised brands
2. often willing paying extra
● In defense of advertising it is said advertising provides a useful
communication service informing customers about products available to
them
● Question: Is advertising a waste or a benefit, on balance?
A Definition
Advertising is manipulative:
▪ physiological:
▪ characterization: of physiological origin:
▪ originate in the buyer and are relatively immune to
being changed by persuasion.
▪ examples: food, shelter
▪ psychic: of psychological origin
▪ characterization: highly subject to being changed by
persuasion
▪ originating from the would-be seller: advertising can
▪ swayed & expand & even create them
▪ example: social status
● Galbraith's charge: advertising exploitatively manipulates our psychic
desires
o that it manipulates: perhaps obvious
o the case that this is exploitative
▪ psychic desires are easily manipulated to excess
▪ demand created by physical needs are finite . . . only
so much you can eat
▪ but psychic demands are virtually infinite: "more,
more, is the cry of the deluded soul" (Blake)
▪ it uses the consumer as means alone
▪ advertisements' express purpose is selling their
product
▪ not the consumers welfare [maybe not if it's a
product you really believe in?]
▪ would be redeeming social benefit: fuels ever expanding
economy is a dubious benefit
▪ a kind of systemic compulsion
▪ there's cause to worry about long-term sustainability
of growth given finitude of depletable resources
o ideal of consumer sovereignty is undermined: producers usurp it
▪ rather than production being molded to serve human desires
▪ human desires are molded to serve the needs of production
● Assessment of Galbraith's Criticism
o Dubious of empirical assumption about the manipulability of
psychic desires
▪ mentioned above regarding advertising alleged abilities to
change peoples values.
▪ advertising has no monopoly on creation of psychic wants:
arguably plays a very small role in shaping people's basic
preferences
o Nevertheless, some advertising is clearly intended to manipulate:
▪ to arouse in the consumer a psychological desire for the
product without the consumer's knowledge
▪ which interferes with the consumer being able to rationally
weigh whether purchase of the product is in his or her own
best interest
▪ examples
▪ ads using "subliminal suggestion"
▪ ads that attempt to make consumers associate unreal
sexual or social fulfillment with the product
▪ advertising aimed at exploiting children's gullibility
▪ about the wonderful feats of the animated
action character
▪ misrepresent the characteristics and
capabilities of the plastic action figure doll
▪ modeled on the character: or vice versa
it often happens these days
▪ for sale near you.
▪ such advertising is manipulative in intent because it seeks
▪ to circumvent conscious reasoning & hence
undermine the rational agency of the consumer
▪ to influence the consumer to do what the advertiser
wants
▪ regardless of what is in the consumer's best
interests
Consumer Privacy
● Threats to privacy in the computer age
o British firms are known (from reports they file) to collect highly
detailed and very personal information about their customers
including
▪ sexual information
▪ political information
o MIB (the Medical Information Bureau) -- "a company founded in
1902 to provide insurance companies with information about the
health of individuals applying for life insurance to detect
fraudulent applications" -- currently has medical histories on
about 15 million people
o Credit Bureaus
o Other
● Privacy rights
o right to privacy: the right of persons to determine what, to
whom, and how much information about themselves will be
disclosed to other parties
o psychological privacy: privacy with respect to a person's inner
life
o physical privacy: privacy with respect to a person's physical
activities
● Protective functions of privacy
1. prevents others from acquiring information about us that would
expose us to shame, ridicule, or even blackmail
2. keeps others out of our business: leaves room for
unconventionality
3. protects those we love from having their beliefs about us shaken
4. protects us from self-incrimination
● Enabling functions of privacy
o privacy enables intimacy: intimacy involves sharing confidences
which requires having confidences
o privacy enables various professional relations to exist
▪ attorney-client
▪ doctor-patient
o enables individuals to sustain distinct social roles
o enables individuals to control their own image or self-presentation
● Consumers' rights to privacy need to be balanced with legitimate
business needs for information: key concerns:
o relevance: databases 'should include only information that is
directly relevant to the purpose for which the database is being
maintained"
o informed: consumers should be informed about what information
is being collected and why
o consent: consumers should explicitly or implicitly consent to any
information collection
o accuracy: data collecting agencies must take care that the data is
accurate
o purpose: the purpose for which the information is collected must
be legitimate, i.e., if its collection is generally beneficial to those
about whom it is being collected.
o recipients and security: data collectors "must insure that
information is secure and not available to parties that the
individual has not explicitly or implicitly consented to be a
recipient of that information"
Discrimination
The root of the term discriminate is “ to distinguish one object from another,” a
morally neutral an not necessarily wrongful activity. However, in modern
usage, the term is not morally neutral; it is usually intended to refer to the
wrongful act of distinguishing illicitly among people not on the basis of
individual merit, but on the basis of prejudice or some other invidious or
morally reprehensible attitude. In this sense, to discriminate in employment is
to make an adverse decision (or set of decisions) against employees (or
prospective employees) who belong to ac certain class because of morally
unjustified prejudice toward members of that class.
Discrimination in employment must involve three basic elements, there are:
(2) the decision derives solely or in part from racial or sexual prejudice, false
stereotypes, or some other kind of morally unjustified attitude against members
of the class to which the employee belongs.
(3) the decision (or set of decisions) has a harmful or negative impact on the
interests of the employees, perhaps costing them jobs, promotions, or better
pay.
Rights
Non-utilitarian arguments against racial and sexual discrimination may take the
approach that discrimination is wrong because it violates a person’s basic moral
rights. Kantian theory, for example, holds that human being should be treated
asends and never used merely as means. At minimum, this principle means that
each individual has a moral right to be treated as a free person equal to any
other person and that all individuals have a correlative moral duty to treat each
individual as a free and equal person.
Justice
A second group of non-utilitarian arguments against discrimination views it as
a violation of the principle of justice. For example, John Rawls argued that
among the principles of justice that the enlightened parties to the “original
position” would choose for themselves is the principle of equal opportunity: “
Social and economic inequalities are to be arranged so that they are attached to
offices and positions open to all under condition of fair equality of opportunity.
Discrimination violates this principle by arbitrarily closing off to minorities the
more desirable offices and positions in an institution, thereby not giving them
an opportunity equal to that of others.
Discriminatory Practices
1. Recruitment; Firms that rely solely on the word-of-mouth referrals of
present employees to recruit new workers tend to recruit only from those racial
and sexual groups that are already represented in their labor force.
2. Screening; Job qualifications are discriminatory when they are not relevant
to the job to be performed. Aptitude or intelligence tests used to screen
applicants become discriminatory when they serve to disqualify members from
minority cultures who are unfamiliar with the language, concepts, and social
situations used in the tests but who are in fact fully qualified for the job.
3. Promotion; Promotion, job progression, and transfer practices are
discriminatory when employers place White males on job tracks separate from
those open to women and minorities.
4. Conditions of Employment; Wages and salaries are discriminatory to the
extent that equal wages and salaries are not given to people who are doing
essentially the same work.
5. Discharge; Firing an employee on the basis of race or sex is a clear form of
discrimination.